was no room service because of the covid issues, so they only cleaned when asked which was a bit

of the photos the hotel has on their website shows a breakfast tray in the room as if they offer room service for breakfast which they do not

there was no room service for people who were staying multiple nights

were in suite 221 returning for second day to find no room service

room service food was awful, and the room service manager on the other end of my call was very

during check-in i was asked how many times i wanted room service to clean my room

friendly room service

staff friendly and helpful with solid room service

ol and hot tub) is very convenient to use 7 days a week and both are really good to

it was good just a lot of kids in the pool when we first went

it seems the room service is done only between customers

room service only after 3

beds, great room service and friendly customer service at front desk, good value, nice shower and bath, sofa

i wanted room service daily.

room service can be better

amazing staff, breakfast, all around just a great hotel

did not attend the breakfast.

the breakfast was very delicious everything was wonderful we also loved the kitchen

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

it was very quite and clean bed was comfortable breakfast was good

modern, suite-style rooms are very nice, and the fully-equipped kitchen with stovetop is very helpful

clean room with small kitchen

suite-style rooms with kitchenettes are great

parking was very limited - ended up having to park on the street overnight - far from the entrance

full kitchen with dishes

the facility's bar and snack shops still closed but this is a great spot for a business traveler

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

small bar inside

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

not enough parking!

very clean, great breakfast, convenient parking.

location, price and breakfast.

get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

staff was great but never told us til checkout we had room service

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

room service meals available

issue is they dont have room service for water and stuff and we have to come down all the time

not one time did room service offer me clean towels or sheets

i made arrangements to have my room cleaned monday, wednesday and friday i didn't receive room service until friday i left saturday morning i was very

we enjoyed our evening meal via room service

when i stayed there i called room service and guest service my role times to order room service from 8 pm until finally at 937

breakfast was good except the sausage. from our clean room service was good.

information guide about the hotel and the room was not provided in the room, nor was a room service menu

i wish they offered room service. their restaurant is rarely busy, especially during the day.

didn't get room service when asked for it

was charged for room service i did not order and i have not been able to get this resolved as of yet

they would have had a kitchen in the rooms we would have extended our stay but they had great room service so i had a forced cooking

the front desk staff amazing the room service amazing every thing was amazing!!!!

had to ask for room service daily

room service was great.

we stayed three night and they didn t provide room service and the ran out of towels

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

place was just amazing from security to the cook to the room service to the front desk clerk

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

room service

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

the room service food was excellent!

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

very clean, guest service was very helpful room service was spot on with every need.

getting the use of a refrigerator; rapid room service and cookies.

advertised room service which i needed as i am in down for an appt related to a back

we need to restore room service

the room was not cleaned on the second day of our visit even though we requested full room service

also the room service people were very nice and

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

room service was not available

el tapeo restaurant was amazing and room service breakfast was delicious.

of room service extremely helpful during my stay very professional and knowledgeable

room service was fast.

ordered coffee room service 6am didn't show up till after 7am

limited access to room service for breakfast requiring 24-hour notification.

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

room service & the restaurant was fantastic

especially the room service and the pools

to covid there was limited room service availability

very nice lounge areas, a starbucks on site, room service and a massive pool

he has autism and every time i visit he always asks to go to the 'hotel' he even remembers 'room service' from previous visits

room service was incredible

the room service was prompt, courteous and delicious

room service was great and the hotel staff was over the top

room service and the hose keeper

room service was available for everything including drinks and breakfast

you don t get daily room service,i didn t mind that as a trade off for the room rate

4 adults and room service leaves 2 towels

very short staff no room service have to go get ur own towels and anything extra you need

cool considering it was during a heat wave 97- 110 degrees outside enjoyed the clean pool and breakfast was good thursday and friday

i had to reclean the spa tub there was hair in it

room service will disturb even if you put do not disturb sign on your doors

check-in failed to mention no room service without guest request

excellent room service, convenient and good breakfast except the pool service.

the parking was further away than we thought, but the shuttle driver dropped us off on the return

free shuttle tranaportation is always a bonus

no room service either

no room service from main restaurant

no microwave in room no room service.

didn t have a lot to choose from when he came to room service and food

room service. a microwave

wonderful. room service was good, on time.

sink faucet had a stripped knob. room service prices were high.

room service was exceptionally pricey especially since there was a burst pipe in the lobby area by

no room service

room service was excellent and worth it

all your travel plans, polite helpful management and freindly staff members provide exceptional room service

i am on vacation i expect room service every day

the lack of room service unless requested

the parking lots were promptly plowed and the inside temperature remained warm

it's newly renovated and the breakfast was great.

and my daughter had crumbs on the floor we stayed 2 nights with no room service i said i asked about room service the first day and was told their was non i said if i

room service

breakfast, good staff but far from everything, but shuttle to airport available clean,but no room

room service was poor

fitness equipment did not work

the room service was quick and the maids were very nice

there was no daily room service to empty trash.

no room service and it even advised that it could available ion request

lack of room service.

though 4 star, no room service. had to go to desk myself even to get toothpaste.

nice room, very clean and comfortable. we ordered room service and it was excellent!

the website that their top amenities wonA t be available because or covid so no breakfast, no room service nothing

i was not able to contact room service

room service was reasonably priced

room service was wonderful and staff were very helpful and nice

room service lots of restaurants within walking distance easy highway access

i ordered in room service, which had two extra service charges on it

room service. great food!

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

pool was available and everyone was extremely nice

there was not room service available and everything was closed

room service was not early and swimming pool was cold, jacuzzi out of service

daily room service

people were smoking weed in the parking lot. the pool water was murky and the hot tub was dirty.

there was clean and quiet room, and breakfast was so good

i even requested room service for just fresh towels and trashes to be changed and they made the entire room like new

that no room service . need more to go food and snacks

we also called the room service to change our bed sheets because we saw hair and they were not changed prior our

i asked for room service the next day during check in.

cleanliness,the staff professionalism , the room service , tge amenities , the room was perfect

didn't take any room service

i called room service because tv wasnt working, 3 times and they never came to fix it.

maintenance guy a creep and even though i put no room service he still came into my room!

wifi for a 1/4 of an hour

wifi was awesome; make sure to log onto the appropriate wifi

i would like to have had a refrigerator and freezer d/t food was all take out - no restaurant/room service d/t covid

room service delivered order wrong twice

i liked not being bothered by room service. i was to myself and no staff members disturbed that.

no room service

to mention that the bartender

no room service for a 3 day stay

room service

you can't get room service to clean the room if you are staying for a few days due to covid

i could not walk to a restaurant and called in room service.

the breakfast options are amazing! the pool next to the courtyard was great!

we ordered pizza from outside for the kids but had no paperplates or eating utensils

i wish the bar in the hotel was opened in the afternoon too so i didn't need to go somewhere else to grab a

party next door to my kids room. walls were apparently thin & their talking kept them awake.

pool area and courtyard, ideal for families

there is 24-hour gym and a nice indoor swimming pool that you can enjoy your stay

staff were friendly, room service was quick and food tasty

excellent room service options, especially the ability to pre-order breakfast.

requests from room service were handle very quickly

nice people, good room service, easy in easy out

staff was awesome!room was warm and clean. room service was great and affordable.

room service food was very good but pricy

big gap under room door, more than an inch, room service a little pricey,

being right at the airport. salad from room service was great.

o valet staff were wonderful); paid $35 for an average tasting room service pizza

they do offer room service, but be aware that with the price of the items plus all the fees makes this an

only thing i think could use help is making the windows in the health room not visible from the pool

pool was cold staff said it was 80 but theres no way

super friendly staff!! very nice breakfast. good location for my needs.

very clean hotel. rooms were good size. breakfast was nice. helpful staff

also the pool was very warm & the elevators definitely freaked us out

room service didn't wait for response or announce themselves before opening the door

going around but if you needed anything they brought it to your room free breakfast was very good room service for dinner was very good food was very good

when i called front desk for room service i had to use my cell phone or walk downstairs

the sofa bed is bad and old , and need replacement no room service unless you ask for it .

the shuttle service to the convention and the mall. room service and the bar.