girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

friendly room service

during check-in i was asked how many times i wanted room service to clean my room

staff friendly and helpful with solid room service

the pool was good to relax in, and the gym was well equipped

ol and hot tub) is very convenient to use 7 days a week and both are really good to

didn t have a lot to choose from when he came to room service and food

room service. a microwave

no room service either

no microwave in room no room service.

no room service from main restaurant

excellent room service, convenient and good breakfast except the pool service.

check-in failed to mention no room service without guest request

room service will disturb even if you put do not disturb sign on your doors

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

splashing all over and it was only like warm… could be much hotter and was yellowish water like kids had been peeing in it

2nights i was dere i had problems with bugs and room service i ain t have no help with nothing elevator was broke got tired of walking up and

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

staff was great but never told us til checkout we had room service

issue is they dont have room service for water and stuff and we have to come down all the time

room service meals available

lack of room service.

the room service was quick and the maids were very nice

no room service and it even advised that it could available ion request

though 4 star, no room service. had to go to desk myself even to get toothpaste.

there was no daily room service to empty trash.

room service was not early and swimming pool was cold, jacuzzi out of service

daily room service

there was not room service available and everything was closed

parking door key kept stop working got to the breakfast 45 minutes before it closed and there was

there were two excellent restaurants and a sports bar within walking distance was also a bonus

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

the front desk staff amazing the room service amazing every thing was amazing!!!!

room service was great.

we stayed three night and they didn t provide room service and the ran out of towels

had to ask for room service daily

room service

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

place was just amazing from security to the cook to the room service to the front desk clerk

pool was nice, my daughter had a great time

room was nice, staff was friendly, pool was warm... location was perfect for us...

were in suite 221 returning for second day to find no room service

was no room service because of the covid issues, so they only cleaned when asked which was a bit

there was no room service for people who were staying multiple nights

of the photos the hotel has on their website shows a breakfast tray in the room as if they offer room service for breakfast which they do not

room service food was awful, and the room service manager on the other end of my call was very

i would like to have vending machines to purchase water; room service is very expensive.

they do offer room service, but be aware that with the price of the items plus all the fees makes this an

parking fee

i tried to call for room service, the phone would randomly disconnect and all you could hear was very loud static

saw online that room service was available 24/7, but when i checked in the menu said food ended at 11pm

i was not able to contact room service

nice room, very clean and comfortable. we ordered room service and it was excellent!

room service and 24 hr shuttle

delivery charge for room service

room service was reasonably priced

i asked for room service the next day during check in.

that no room service . need more to go food and snacks

room service was terrible, called multiple times to have the room cleaned and no one answered

i even requested room service for just fresh towels and trashes to be changed and they made the entire room like new

cleanliness,the staff professionalism , the room service , tge amenities , the room was perfect

maintenance guy a creep and even though i put no room service he still came into my room!

i called room service because tv wasnt working, 3 times and they never came to fix it.

didn't take any room service

was easy access and parking

came with my wife and 2 kids

room service was quick. comfy bed

no room service menu for breakfast.

room service: one staff member made it seem like the gratuity was not included, when i openly asked

nice people, good room service, easy in easy out

staff was awesome!room was warm and clean. room service was great and affordable.

free parking another plus of this facility

the breakfast was remarkable

loved the free laundry and gym facility

the room was very nice. the breakfast bar was great!

the lobby includes a comfy great room, fireplace, coffee, business center, and free breakfast area

also, there was plenty of parking and the staff was very helpful

very clean! comfortable bed! best breakfast ever. polite front desk.

very clean, great breakfast, convenient parking.

didn t like that in the morning the breakfast was very basic, and the stuff in the register are always busy and i need to wait long

laundry was extremely dirty

room service and breakfast

5-room service was not made after one night stay

was no microwave refrigerator in my room i had to pay for it also when i got room service i was charged twice for them bringing my food to my

advertised room service which i needed as i am in down for an appt related to a back

would be helpful to have something in the room that talks about breakfast hours, room service, restaurant hours

small bar inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

restaurant/bar

information guide about the hotel and the room was not provided in the room, nor was a room service menu

room service for lunch and dinner

they would have had a kitchen in the rooms we would have extended our stay but they had great room service so i had a forced cooking

thank goodness for room service

room carpets not clean and sticky, no timely room service daily

room service can be better

room service only after 3

beds, great room service and friendly customer service at front desk, good value, nice shower and bath, sofa

it seems the room service is done only between customers

asked for room service and it wasn't done completely

it was very quite and clean bed was comfortable breakfast was good

breakfast is all one could ask for

no hot breakfast

the breakfast could have been better

the breakfast was very delicious everything was wonderful we also loved the kitchen

the room service food wasn't tasty, too salty.

limited access to room service for breakfast requiring 24-hour notification.

el tapeo restaurant was amazing and room service breakfast was delicious.

room service was fast.

of room service extremely helpful during my stay very professional and knowledgeable

when i stayed there i called room service and guest service my role times to order room service from 8 pm until finally at 937

i made arrangements to have my room cleaned monday, wednesday and friday i didn't receive room service until friday i left saturday morning i was very

breakfast was good except the sausage. from our clean room service was good.

we ordered pizza and wings from room service and the food was great like from a regular pizza place

not one time did room service offer me clean towels or sheets

room service and the restaurant was amazing

we had no issue with room services, they delivered quickly

no room service book in the room. no ice machines. no fridge.

some guests not masked in public areas. room service was only in to-go containers

ings the hotel offered parking,deposits,room service,etc)

room service was great and the hotel staff was over the top

room service prompt, friendly and food was delicious and beautifully presented

room service and the hose keeper

restaurants, room service, a variety of different rooms, and being in the hotel you feel like you re in a

room service was available for everything including drinks and breakfast

the room service was great

room service delivery was available, too

going around but if you needed anything they brought it to your room free breakfast was very good room service for dinner was very good food was very good

when i called front desk for room service i had to use my cell phone or walk downstairs

the shuttle service to the convention and the mall. room service and the bar.

we stayed for 2 days and room service never showed up even after requesting

the room service would have automatically applied, we kept forgetting to place the 'service needed'

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

they didn t have iron box and room service was

i first arrived to the room, i called room service because of the toilet, it was constantly running water and really loud

our room service included gratuity, however when asked to sign receipt, we felt obligated to add

after we requested room service on sun, our room's bed was made up but linen was not changed.

to the airport and they have room service and shuttle services

is clean, comfortable and big rooms, have room service and nice bed linen

i ordered room service for breakfast which was really nice

room service

and my daughter had crumbs on the floor we stayed 2 nights with no room service i said i asked about room service the first day and was told their was non i said if i

room service was poor

breakfast, good staff but far from everything, but shuttle to airport available clean,but no room

the parking lot well well maintained and i felt safe leaving my car overnight

room service was prompt and delicious

e burger and crabcake portions were surprisingly generous)

the room service not staying open late enough, especially on a saturday night.

one of the best meals i've ever had, and it was even via room service

bed was incredibly comfortable, and i took advantage of the lush robe and slippers and i ordered room service, which was top notch

no room service which was weird

however, room service was good, coffee was great

there was no breakfast or even a breakfast option for room service

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

was a bit sad that room service wasn't available but the food itself was great down at the bar.

the room was very clean and comfortable. the room service was quick and very good.

bed was very comfortable, the room service was warm and fast, it's super close to rosemont theater

room service restaurant was

room service food was great

when i arrived

all your travel plans, polite helpful management and freindly staff members provide exceptional room service

the lack of room service unless requested

i am on vacation i expect room service every day

super friendly staff, clean lqrge rooms, really nice pool and had a great breakfast.

hot tub/whirlpool was down for maintenance

fast room service

the sticker for the room service was difficult to find

beds comfortable, room service was excellent

we asked about the pool and we were told it has been closed for two years then we asked about room service and we were also told it has not been functioning for two years

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond belief

clean facility & quick room service

very clean, smells nice throughout, great pool==i only had room service--great.

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at the

room service was quick and the food was delicious

i tried using room service but no one at the restaurant answered

room service seems to each scheduled

were not notified of this) and sometimes they wouldn't

rooms - excellent room service

on the last night we did not receive room service

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

room service was not available

the room was not cleaned on the second day of our visit even though we requested full room service

restaurant was closed. no room service.

we need to restore room service

was left over pizza in the mini fridge and when i told the gentleman about it who brought me my room service he didnt remove

limited choices for room service steak sandwich at red was not good

little expensive especially when all the taxes and fees added on a few more selections for room

real concern would be room service osnt that thorough before check in since things were found under the beds and

room service on 7/15 on floor 3 was exceptional

to covid there was limited room service availability

very nice lounge areas, a starbucks on site, room service and a massive pool

room service & the restaurant was fantastic

he has autism and every time i visit he always asks to go to the 'hotel' he even remembers 'room service' from previous visits

room service was very good as well

the person on the front desk when we checked in was rude. room service was not provided.

room service

i could not open it first time and had to call room service

room service via phone with restraint was a bad experience

also there was no room service