also there was no room service

i could not open it first time and had to call room service

room service

room service via phone with restraint was a bad experience

room service answering system. calls holding holding too long

the room service would have automatically applied, we kept forgetting to place the 'service needed'

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

i first arrived to the room, i called room service because of the toilet, it was constantly running water and really loud

we stayed for 2 days and room service never showed up even after requesting

they didn t have iron box and room service was

to change my own sheets nothing was a complete service bait you in then tell you they don't offer room service their short

room service was the best

i like the room service and the breakfast was delicious

it's located close to a parking area

just at the pool was not working

being right at the airport. salad from room service was great.

i tried to call for room service, the phone would randomly disconnect and all you could hear was very loud static

parking fee

o valet staff were wonderful); paid $35 for an average tasting room service pizza

room service food was very good but pricy

after we requested room service on sun, our room's bed was made up but linen was not changed.

we tried room service the night we stayed but no one answered

we're use to automatic daily room service, we didn't know we had to request room service daily

is clean, comfortable and big rooms, have room service and nice bed linen

also room service knocked on door too early 9 am to check if i was still

rooms - excellent room service

on the last night we did not receive room service

were not notified of this) and sometimes they wouldn't

i tried using room service but no one at the restaurant answered

room service seems to each scheduled

room service not available at night

we requested room service and did not happen

no room service. covid is long over, management is using it as an excuse to be stingy

i ordered room service a couple of times

laundry not accept credit or debit cards

should have been warned that there would be a charge for parking

plenty of free parking

i liked that there was some food right next door in case the kids were

the indoor pool was a welcome relief for the kids

the pool was great just surprised there wasn t a hot tub.

very clean very nice rooms nice layout, good pool

easy airport access with free shuttle.

very bad beds hurt my kids and wife back and mine

the moment you cannot get to the pool unless you walk outside barefoot on freezing pavement there's construction

friendly staff, clean facility, secure parking, located right next to rivers casino.

for longer stay , breakfast menu become boring plus no option for dinner/room service .

room service

is no restaurant or room service, it's also a bit in the middle of nowhere so i would have preferred to have the option

clean and staff was so helpful and sweet and friendly including room service cleaning

thing- no unnecessary people for tips room service staff who make bed are super star- receptionist were fast and quick- place was very

room service and the restaurant was amazing

ings the hotel offered parking,deposits,room service,etc)

i ordered room service twice and the food was good and the prices were not too expensive.

no room service book in the room. no ice machines. no fridge.

we had no issue with room services, they delivered quickly

of eating facilities- too long wait- no room service-eventually had to go out for local meal after an exhaustive travel

room service was great and food was even better.

room service was nice and quick

room service and restaurant food is awful

also, i never received room service or towels

no one came to get it and we did not realize this until the next am, too late to order room service and we did not have time to use the restaurant

clean, fast and friendly room service

room service menu was minimal and room service was overpriced

shuttle should be 24 hr, there was no room service or restaurant as advertised, understaffed so staff were stressed and not friendly, not

no room service or room cleaning

very clean, smells nice throughout, great pool==i only had room service--great.

room service was fast and food was delicious!

we enjoyed the room service from the hotel restaurant and was happy to see that there was a starbucks on site

microwave or fridge in the room, room service a bit expensive compared to other hotels , you can hear a bit the

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond belief

food room service

we asked about the pool and we were told it has been closed for two years then we asked about room service and we were also told it has not been functioning for two years

room service was prompt and food was good

beds comfortable, room service was excellent

the sticker for the room service was difficult to find

:30 am), outstanding room for terrific price, close to shopping mall, fabulous room service, i could go on & on

bed was very comfortable, the room service was warm and fast, it's super close to rosemont theater

room service restaurant was

when i arrived

room service food was great

room service for food would have been nice

little expensive especially when all the taxes and fees added on a few more selections for room

there is no room service through the hotel itself which would have been nice

was ill so the room service

real concern would be room service osnt that thorough before check in since things were found under the beds and

need better room service.

the room service not staying open late enough, especially on a saturday night.

room service was a little late

room service was prompt and delicious

bed was incredibly comfortable, and i took advantage of the lush robe and slippers and i ordered room service, which was top notch

lack of room service.

the room service was quick and the maids were very nice

though 4 star, no room service. had to go to desk myself even to get toothpaste.

there was no daily room service to empty trash.

no room service and it even advised that it could available ion request

room service was quick. comfy bed

requests from room service were handle very quickly

staff were friendly, room service was quick and food tasty

room service: one staff member made it seem like the gratuity was not included, when i openly asked

excellent room service options, especially the ability to pre-order breakfast.

i called room service because tv wasnt working, 3 times and they never came to fix it.

maintenance guy a creep and even though i put no room service he still came into my room!

didn't take any room service

in a party of 2 adult females and 3 kids obviously it doesn’t belong to me

the rose bushes by the parking spaces were very scary and were overgrown

- ac would not get colder and room was hot - bed is too firm - bed linen sleeps too hot - room service knocked on door and tried to enter at 8:30 in morning

cleanliness,the staff professionalism , the room service , tge amenities , the room was perfect

room service was terrible, called multiple times to have the room cleaned and no one answered

we also called the room service to change our bed sheets because we saw hair and they were not changed prior our

that no room service . need more to go food and snacks

daily room service

there was not room service available and everything was closed

room service was not early and swimming pool was cold, jacuzzi out of service

and comfortable room and well maintained facilities, reception staff was very helpful, plenty of parking

the only complaint was the loud music coming from the bar next door after 9:00 p.m.

delivery charge for room service

room service and 24 hr shuttle

the website that their top amenities wonA t be available because or covid so no breakfast, no room service nothing

on the website that their top amenities won't be available because or covid so no breakfast, no room service nothing

i was not able to contact room service

there was no breakfast or even a breakfast option for room service

no room service

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

pee and has visible throw up on the side of the toilet, the staff were impatient, i asked for room service, towels and sheets and no one came until i called down 3 times from my cell phone, the

would have been nice if the breakfast menu available for room service was available in the dining area in the morning

room service had a 6% charge plus a 20% service in addition to the sales tax

comfortable beds. clean. nice shower. room service was nice. tv was large.

specially a guy named dontreal he was part of the room service i believe

lacking - no mini fridge in room, limited selection of food from restaurant and room service

staff was very accommodating and in room service food was great.

check-in failed to mention no room service without guest request

excellent room service, convenient and good breakfast except the pool service.

room service will disturb even if you put do not disturb sign on your doors

hot tub was not working during our stay but the pool was open.

the kids liked the pool

almost immediate response time from staff, clean, excellent bed, suites are a wonderful addition, room service

smell in my room, desk clerk left in the middle of my check-in to take a note to the kitchen, no room

did room service and not only was the food delicious, but the staff was incredibly sweet and

clean room, hard ice, prompt room service

the room service

going around but if you needed anything they brought it to your room free breakfast was very good room service for dinner was very good food was very good

room service didn't wait for response or announce themselves before opening the door

the shuttle service to the convention and the mall. room service and the bar.

room service delivery was available, too

the sofa bed is bad and old , and need replacement no room service unless you ask for it .

room service was daily and did a clean job

to drink coffee in the morning and we had very limited coffee in the room with no refills during room service

no room service from hotel restaurant

everything room service was great and the food was awesome.

room service entered my room at 9am on friday morning and woke me up, then came back an hour later

could also use a complete room service food menu in room

no microwave and no room service

alerting out of town travelers that if you don't stay 3 days there's no room service.

nice to have a restaurant and room service

and what happened to room service

breakfast was just okay. would have preferred a real restaurant with a menu and room service.

was alright, i wish there was room service for in house comfort instead of having to go outside to find food

food was not great and no room service. would have liked more vending options.

easy to get to. free parking. large room.

hoped the bar would be opened a bit longer at night

price for hotel room with full kitchen, pool, gym, and breakfast

price for hotel room with full kitchen, pool, gym, and breakfast

nice hotel, breakfast was good and employees were nice.

there wasn't much parking.

very clean, beds comfortable, great breakfast

no microwave in room no room service.

no room service either

no room service from main restaurant

didn t have a lot to choose from when he came to room service and food

room service. a microwave

no pool, fitness center, room service, breakfast

lack of room service

when my significant other and i left for lunch after the first night, we requested that room service come while we were out

we loved the in-house restaurant and room service!

no room service