you don t get daily room service,i didn t mind that as a trade off for the room rate

4 adults and room service leaves 2 towels

very short staff no room service have to go get ur own towels and anything extra you need

they also have an inside pool

used the laundry facilities but the dryer wasn t working properly and took over 5 times to dry clothes and

he has autism and every time i visit he always asks to go to the 'hotel' he even remembers 'room service' from previous visits

especially the room service and the pools

parasols or similar at the pool breakfast buffet very poor no room service waiters at outdoor cafe could be more

room service!

room service & the restaurant was fantastic

not one time did room service offer me clean towels or sheets

i made arrangements to have my room cleaned monday, wednesday and friday i didn't receive room service until friday i left saturday morning i was very

we enjoyed our evening meal via room service

when i stayed there i called room service and guest service my role times to order room service from 8 pm until finally at 937

breakfast was good except the sausage. from our clean room service was good.

didn't get room service when asked for it

room was very clean we went to order room service and they no longer offered that from the bar louie downstairs other than the quickest

i wish they offered room service. their restaurant is rarely busy, especially during the day.

room service for lunch and dinner

room carpets not clean and sticky, no timely room service daily

small bar inside

restaurant/bar

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

wasn't much of an outdoor walking area--it's sort of in the middle of a bunch of parking lots and shopping centers--but it was perfect for my purposes

good breakfast and wifi

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

i especially was pleased with the well lit parking

everything, breakfast always good , room was nice and comfy

also there was no lighting in the parking lot nor at the front entrance at night

breakfast was good and kitchen staff is exceptionally dedicated esp the head chef

suite-style rooms with kitchenettes are great

the breakfast was good and it was close to great restaurants for dinner.

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping, a decent exercise room, and shuttle service to nearby areas

the bathroom & kitchen were both nicely updated

freshly painted walls in the rooms and hallways, updated kitchen appliances and counter tops, and the bathroom was updated as well

breakfast is all one could ask for

no hot breakfast

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

horrible room service

there was no daily room service

it seems the room service is done only between customers

room service can be better

beds, great room service and friendly customer service at front desk, good value, nice shower and bath, sofa

restaurant was closed. no room service.

also the room service people were very nice and

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

we need to restore room service

wasn't working for room service or any other service we reported that

the room service food wasn't tasty, too salty.

room service was fast.

of room service extremely helpful during my stay very professional and knowledgeable

room service and meal very costly

el tapeo restaurant was amazing and room service breakfast was delicious.

room service and breakfast

5-room service was not made after one night stay

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

getting the use of a refrigerator; rapid room service and cookies.

the room service food was excellent!

everything especially the room service it also was excellent!

room service and the hose keeper

the staff was great room service was wonderful

room service was incredible

room service prompt, friendly and food was delicious and beautifully presented

room service was great

1 person thought she heard 'room service'

i had a good hamburger from room service comfortable bed and quiet

the bathroom was a bit bigger and that there was room service for dining

unfortunately because of all this coronavirus we're unable to get room service

had to ask for room service daily

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

we stayed three night and they didn t provide room service and the ran out of towels

the front desk staff amazing the room service amazing every thing was amazing!!!!

room service was great.

place was just amazing from security to the cook to the room service to the front desk clerk

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

room service

the pool was nice and the outside patio

room was nice, staff was friendly, pool was warm... location was perfect for us...

room service food was awful, and the room service manager on the other end of my call was very

was no room service because of the covid issues, so they only cleaned when asked which was a bit

were in suite 221 returning for second day to find no room service

there was no room service for people who were staying multiple nights

restaurant and room service was delicious although pricey

20-minute guarantee on room services wasn't honored

the food at the restaurant was reasonable and they allowed picking it up instead of paying room service prices

only thing that i didn't like was that on the hotel website they said there was room service but there really wasn't but it was okay and the staff was great

room service was excellent and worth it

no room service

room service was poor

breakfast, good staff but far from everything, but shuttle to airport available clean,but no room

and my daughter had crumbs on the floor we stayed 2 nights with no room service i said i asked about room service the first day and was told their was non i said if i

room service

the parking lot well well maintained and i felt safe leaving my car overnight

room service lots of restaurants within walking distance easy highway access

i ordered in room service, which had two extra service charges on it

room service. great food!

comfy bed, nice fitness center, great staff

how the pool schedule is set up

we ordered pizza from outside for the kids but had no paperplates or eating utensils

love the bar food, good value for the money

pool area clean and fun for kids

we ordered pizza from outside for the kids but had no paperplates or eating utensils

party next door to my kids room. walls were apparently thin & their talking kept them awake.

no room service

to mention that the bartender

i liked not being bothered by room service. i was to myself and no staff members disturbed that.

room service delivered order wrong twice

e was amazing) had to be a server, bus boy and we couldn t get room service

room service

you can't get room service to clean the room if you are staying for a few days due to covid

i could not walk to a restaurant and called in room service.

no room service for a 3 day stay

convenient for my travels. staff friendly. nice breakfast.

staff friendly and helpful with solid room service

friendly room service

during check-in i was asked how many times i wanted room service to clean my room

the pool area was very clean and the hot tub was wonderful

pool room stunk like mold so the kids wouldn’t swim

staff was great but never told us til checkout we had room service

issue is they dont have room service for water and stuff and we have to come down all the time

room service meals available

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

2nights i was dere i had problems with bugs and room service i ain t have no help with nothing elevator was broke got tired of walking up and

didn't like that the breakfast didn't have any sausage or bacon

- hot breakfast has variety - room and hallways generally clean - good water pressure - plenty of parking - starbucks across

breakfast was great

friendly staff, clean & comfortable room, and all amenities included and working nicely like gym, pool, etc

it was my second time there. i love it there. breakfast was great, the service was even better.

breakfast staff was extraordinary

breakfast was very good

is usually the same stuff and some of the kitchen help doesn't like to give us bacon whenits on the menu, one guy said there was no more

however the coffee in the breakfast room was delicious

the pool and spa were not open, people should be able to request to have an appointment and a certain

cleanliness, good breakfast.

nice breakfast

pool towel

i loved the clean heated pool as well

liked the good prices and the free parking and breakfast

kitchen

spacious room. mini kitchen. windows open. better then most breakfast

room was big and had a full kitchen

the swimming pool could have been a bit warmer to make it comfortable.

quiet. good breakfast. windows that open. good sized room.