no room service

she made sure that i didn't need anything on the daily since i didn't need room service every day

the price of the food. very pricey for room service

wonderful. room service was good, on time.

room service was excellent and worth it

the room was not cleaned on the second day of our visit even though we requested full room service

also the room service people were very nice and

room service was not available

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

we need to restore room service

room service lots of restaurants within walking distance easy highway access

room service. great food!

i ordered in room service, which had two extra service charges on it

the amenities are always well kept, especially the pool and hot tub

location, right off the highway makes it convenient. the fitness room was also very nice.

it seems the room service is done only between customers

room service only after 3

asked for room service and it wasn't done completely

beds, great room service and friendly customer service at front desk, good value, nice shower and bath, sofa

i wanted room service daily.

i made arrangements to have my room cleaned monday, wednesday and friday i didn't receive room service until friday i left saturday morning i was very

when i stayed there i called room service and guest service my role times to order room service from 8 pm until finally at 937

breakfast was good except the sausage. from our clean room service was good.

we ordered pizza and wings from room service and the food was great like from a regular pizza place

we enjoyed our evening meal via room service

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they put me on a floor where they knew those kids wouldn t be

so i could rest as there was a big high school group checking in and i needed sleep without noisy kids so they put me on a floor where they knew those kids wouldn’t be

pool area clean and fun for kids

party next door to my kids room. walls were apparently thin & their talking kept them awake.

we ordered pizza from outside for the kids but had no paperplates or eating utensils

did not have breakfast property was nice rooms could be a little bit bigger

we felt like royalty! the kitchen was nice.

the breakfast could have been better

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

liked the kitchen and the room just in general

to mention that the bartender

i liked not being bothered by room service. i was to myself and no staff members disturbed that.

i would like to have had a refrigerator and freezer d/t food was all take out - no restaurant/room service d/t covid

e was amazing) had to be a server, bus boy and we couldn t get room service

no room service

you can't get room service to clean the room if you are staying for a few days due to covid

room service

i could not walk to a restaurant and called in room service.

no room service for a 3 day stay

came back to book a few more days and second stay was room overlooking the pool and next to the gym

there was no room service for people who were staying multiple nights

were in suite 221 returning for second day to find no room service

of the photos the hotel has on their website shows a breakfast tray in the room as if they offer room service for breakfast which they do not

restaurant and room service was delicious although pricey

was no room service because of the covid issues, so they only cleaned when asked which was a bit

room service & the restaurant was fantastic

to covid there was limited room service availability

found it a little crazy there was a delivery fee for room service

room service!

he has autism and every time i visit he always asks to go to the 'hotel' he even remembers 'room service' from previous visits

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

small bar inside

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

the rooms are amazing free breakfast free laundry 24 hour pantry

lack of parking spaces

clean room with small kitchen

the kitchenet was a great addition

free parking another plus of this facility

very clean, great breakfast, convenient parking.

parking

didn t like that in the morning the breakfast was very basic, and the stuff in the register are always busy and i need to wait long

there was a coin-op laundry room for guests, but only one washer and two driers available

get more towels for the 4 people in the room so we had to wash up with just soap due to no laundry staff 2

was charged for room service i did not order and i have not been able to get this resolved as of yet

room service for lunch and dinner

room carpets not clean and sticky, no timely room service daily

information guide about the hotel and the room was not provided in the room, nor was a room service menu

didn't get room service when asked for it

pool was cold staff said it was 80 but theres no way

quiet. good breakfast. windows that open. good sized room.

only thing i think could use help is making the windows in the health room not visible from the pool

super friendly staff!! very nice breakfast. good location for my needs.

spacious room. mini kitchen. windows open. better then most breakfast

you don t get daily room service,i didn t mind that as a trade off for the room rate

very short staff no room service have to go get ur own towels and anything extra you need

4 adults and room service leaves 2 towels

was super dirty & so many kids running unsupervised

nice staff, good breakfast and very clean place

the room service food wasn't tasty, too salty.

limited access to room service for breakfast requiring 24-hour notification.

room service and meal very costly

ordered coffee room service 6am didn't show up till after 7am

el tapeo restaurant was amazing and room service breakfast was delicious.

the front desk staff amazing the room service amazing every thing was amazing!!!!

we stayed three night and they didn t provide room service and the ran out of towels

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

had to ask for room service daily

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

advertised room service which i needed as i am in down for an appt related to a back

room service and breakfast

getting the use of a refrigerator; rapid room service and cookies.

very clean, guest service was very helpful room service was spot on with every need.

the room service food was excellent!

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

place was just amazing from security to the cook to the room service to the front desk clerk

room service

pool was nice, my daughter had a great time

the pool and whirlpool were clean and comfortable

staff was great but never told us til checkout we had room service

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

2nights i was dere i had problems with bugs and room service i ain t have no help with nothing elevator was broke got tired of walking up and

room service meals available

friendly room service

during check-in i was asked how many times i wanted room service to clean my room

staff friendly and helpful with solid room service

parking lot, plenty of space

price , we enjoyed to stay here for 5 nights , 35 min drive to chicago without traffic , free parking, we would like go back there again best place for

room service prompt, friendly and food was delicious and beautifully presented

restaurants, room service, a variety of different rooms, and being in the hotel you feel like you re in a

the room service was prompt, courteous and delicious

room service and the hose keeper

the staff was great room service was wonderful

love the tub clean parking fast room service staff was helpful and professional

everything else, room, service, bar, room service

i wished they had more options for small bites for room service food, like appetizers

faucet wouldn't work and the room service food wasnt good

room service was great as well and food was delicious

the lack of room service unless requested

all your travel plans, polite helpful management and freindly staff members provide exceptional room service

i am on vacation i expect room service every day

this is a wonderful hotel with a superior breakfast

gym was 95 degrees and dirty and the equipment broken

best breakfast in any hotel i ve stayed at.

breakfast staff was extraordinary

pool was freezing cold and our family was not able to swim with our kids due to the unheated water

crowave popcorn) in the kitchen area in the room

covid-19 has everything unable to use like the pool breakfast etc...

it was my second time there. i love it there. breakfast was great, the service was even better.

also, the breakfast was amazing

the kids loved the inside pool and the hours

tub filled in w plants and landscaping potholes in parking lot, empty lot w trash n pieces of cement beside the hotel

the pool is cold

room service was great

unfortunately because of all this coronavirus we're unable to get room service

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

1 person thought she heard 'room service'

i had a good hamburger from room service comfortable bed and quiet

cleanliness, good breakfast.

breakfast was good and staff was very friendly

new year eve night we had a family stay above us that had lots of kids and adults, they were allowing the children to run around which sounded like thunder all day

i loved the clean heated pool as well

theres a laundry available , $3

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded