room service was great and the hotel staff was over the top

room service was available for everything including drinks and breakfast

restaurants, room service, a variety of different rooms, and being in the hotel you feel like you re in a

room service and the hose keeper

the staff was great room service was wonderful

el tapeo restaurant was amazing and room service breakfast was delicious.

the room service food wasn't tasty, too salty.

ordered coffee room service 6am didn't show up till after 7am

limited access to room service for breakfast requiring 24-hour notification.

room service was fast.

very clean, guest service was very helpful room service was spot on with every need.

room service and breakfast

was no microwave refrigerator in my room i had to pay for it also when i got room service i was charged twice for them bringing my food to my

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

also ordered room service and wasn't told i had to pay with cash until food arrived

very short staff no room service have to go get ur own towels and anything extra you need

you don t get daily room service,i didn t mind that as a trade off for the room rate

4 adults and room service leaves 2 towels

very noisy and management didn’t control the noise closer to bedtime, kids ran up and down the halls from the pool

large trucks were taking a majority of the parking closer to the doors taking up multiple spaces and blocking views for backing out of parking

room service

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

place was just amazing from security to the cook to the room service to the front desk clerk

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

we stayed three night and they didn t provide room service and the ran out of towels

the front desk staff amazing the room service amazing every thing was amazing!!!!

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

had to ask for room service daily

room service was great.

room service for lunch and dinner

no room service, same towels and garbage full

was charged for room service i did not order and i have not been able to get this resolved as of yet

i wish they offered room service. their restaurant is rarely busy, especially during the day.

information guide about the hotel and the room was not provided in the room, nor was a room service menu

room service!

he has autism and every time i visit he always asks to go to the 'hotel' he even remembers 'room service' from previous visits

especially the room service and the pools

to covid there was limited room service availability

very responsiveness for room service even during busy time

very clean good maid service polite staff good breakfast.

laundry was extremely dirty

was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me and my wife

breakfast eggs

good breakfast and wifi

parking

no parking

the breakfast wasn t good. the sausages were half done, the breakfast should be improved.

the breakfast was nice the free beer and wine and appetizers were excellent clean rooms

the rooms are amazing free breakfast free laundry 24 hour pantry

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

room service

breakfast, good staff but far from everything, but shuttle to airport available clean,but no room

and my daughter had crumbs on the floor we stayed 2 nights with no room service i said i asked about room service the first day and was told their was non i said if i

room service was poor

the wifi connection

room service available for the price of the room

we ordered pizza and wings from room service and the food was great like from a regular pizza place

we enjoyed our evening meal via room service

breakfast was good except the sausage. from our clean room service was good.

not one time did room service offer me clean towels or sheets

did not have breakfast property was nice rooms could be a little bit bigger

no hot breakfast

amazing staff, breakfast, all around just a great hotel

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

breakfast is all one could ask for

room service only after 3

it seems the room service is done only between customers

horrible room service

asked for room service and it wasn't done completely

beds, great room service and friendly customer service at front desk, good value, nice shower and bath, sofa

room service was great

unfortunately because of all this coronavirus we're unable to get room service

1 person thought she heard 'room service'

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

i had a good hamburger from room service comfortable bed and quiet

were in suite 221 returning for second day to find no room service

restaurant and room service was delicious although pricey

room service food was awful, and the room service manager on the other end of my call was very

there was no room service for people who were staying multiple nights

of the photos the hotel has on their website shows a breakfast tray in the room as if they offer room service for breakfast which they do not

wasn't working for room service or any other service we reported that

we need to restore room service

restaurant was closed. no room service.

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

room service was not available

excellent room service, convenient and good breakfast except the pool service.

check-in failed to mention no room service without guest request

room service will disturb even if you put do not disturb sign on your doors

arrived at midnight, and the hotel provided a complimentary shuttle from the airport to the hotel

my kids loved the pool and we had a good stay

staff friendly and helpful with solid room service

during check-in i was asked how many times i wanted room service to clean my room

friendly room service

good breakfast. gym. clean.

no breakfast, and the customer service isn t that great

sink faucet had a stripped knob. room service prices were high.

she made sure that i didn't need anything on the daily since i didn't need room service every day

room service was excellent and worth it

room service was exceptionally pricey especially since there was a burst pipe in the lobby area by

only thing that i didn't like was that on the hotel website they said there was room service but there really wasn't but it was okay and the staff was great

room service meals available

staff was great but never told us til checkout we had room service

2nights i was dere i had problems with bugs and room service i ain t have no help with nothing elevator was broke got tired of walking up and

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

nice room, very clean and comfortable. we ordered room service and it was excellent!

room service and 24 hr shuttle

the website that their top amenities wonA t be available because or covid so no breakfast, no room service nothing

on the website that their top amenities won't be available because or covid so no breakfast, no room service nothing

i was not able to contact room service

we also called the room service to change our bed sheets because we saw hair and they were not changed prior our

that no room service . need more to go food and snacks

- ac would not get colder and room was hot - bed is too firm - bed linen sleeps too hot - room service knocked on door and tried to enter at 8:30 in morning

i asked for room service the next day during check in.

room service was terrible, called multiple times to have the room cleaned and no one answered

i called room service because tv wasnt working, 3 times and they never came to fix it.

didn't take any room service

maintenance guy a creep and even though i put no room service he still came into my room!

com did not say that onsite parking would be an extra cost

breakfast, i miss eggs and waffles

excellent room service options, especially the ability to pre-order breakfast.

nice people, good room service, easy in easy out

requests from room service were handle very quickly

no room service menu for breakfast.

room service not available restaurant closed and the worst and entire group of us who arrive at

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

the room service was great

the shuttle service to the convention and the mall. room service and the bar.

going around but if you needed anything they brought it to your room free breakfast was very good room service for dinner was very good food was very good

room service delivery was available, too

room service didn't wait for response or announce themselves before opening the door

i would like to have vending machines to purchase water; room service is very expensive.

friendly staff, prompt room service, clean room

i tried to call for room service, the phone would randomly disconnect and all you could hear was very loud static

they do offer room service, but be aware that with the price of the items plus all the fees makes this an

o valet staff were wonderful); paid $35 for an average tasting room service pizza

room service lots of restaurants within walking distance easy highway access

room service. great food!

i ordered in room service, which had two extra service charges on it

comfy bed, nice fitness center, great staff

how the pool schedule is set up

i ordered room service twice and the food was good and the prices were not too expensive.

ordered breakfast from room service and enjoyed the portion sizes and quality of the food

ings the hotel offered parking,deposits,room service,etc)

being exhausted from travels to chicago, we had room service from thorn and found the burger to be better than expected, normal airport hotel

room service was late and food wasn t worth the price. creme brulee ugh ick