breakfast, good staff but far from everything, but shuttle to airport available clean,but no room

room service

and my daughter had crumbs on the floor we stayed 2 nights with no room service i said i asked about room service the first day and was told their was non i said if i

room service was poor

free wifi in my room and everywhere in the building!

restaurants, room service, a variety of different rooms, and being in the hotel you feel like you re in a

room service was great and the hotel staff was over the top

the staff was great room service was wonderful

room service and the hose keeper

room service prompt, friendly and food was delicious and beautifully presented

place was just amazing from security to the cook to the room service to the front desk clerk

room service

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

the swimming pool and jacuzzi were clean warm enough! the staff were exceptional!!

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

the room service food was excellent!

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

getting the use of a refrigerator; rapid room service and cookies.

was no microwave refrigerator in my room i had to pay for it also when i got room service i was charged twice for them bringing my food to my

advertised room service which i needed as i am in down for an appt related to a back

room service was great.

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

we stayed three night and they didn t provide room service and the ran out of towels

mirror in the bathroom was at an inconvenient position; i did not like using a qr code to order room service

had to ask for room service daily

limited access to room service for breakfast requiring 24-hour notification.

the room service food wasn't tasty, too salty.

ordered coffee room service 6am didn't show up till after 7am

el tapeo restaurant was amazing and room service breakfast was delicious.

room service was fast.

check-in failed to mention no room service without guest request

room service will disturb even if you put do not disturb sign on your doors

excellent room service, convenient and good breakfast except the pool service.

the kids really enjoyed some time in the pool

inexpensive place with hot tub pool and gym came here for a tournament and it was perfect for me and 2

room was very clean we went to order room service and they no longer offered that from the bar louie downstairs other than the quickest

was charged for room service i did not order and i have not been able to get this resolved as of yet

didn't get room service when asked for it

they would have had a kitchen in the rooms we would have extended our stay but they had great room service so i had a forced cooking

information guide about the hotel and the room was not provided in the room, nor was a room service menu

was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me and my wife

parking

there was sufficient parking

loved the cleanliness, the always working fast wifi, the convenient location near highway and mall and eateries, the safe surroundings, and

hotel was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me and my wife

the kitchenet was a great addition

loved the free laundry and gym facility

disposal wouldn't work and kitchen sink backed up but strangely there is no maintenance staff on weekends, so we had to live

suite-style rooms with kitchenettes are great

liked the fact that it had a full kitchen and living room area

small bar inside

restaurant/bar

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

nice room, very clean and comfortable. we ordered room service and it was excellent!

room service was wonderful and staff were very helpful and nice

on the website that their top amenities won't be available because or covid so no breakfast, no room service nothing

the website that their top amenities wonA t be available because or covid so no breakfast, no room service nothing

i was not able to contact room service

we also called the room service to change our bed sheets because we saw hair and they were not changed prior our

i even requested room service for just fresh towels and trashes to be changed and they made the entire room like new

that no room service . need more to go food and snacks

cleanliness,the staff professionalism , the room service , tge amenities , the room was perfect

- ac would not get colder and room was hot - bed is too firm - bed linen sleeps too hot - room service knocked on door and tried to enter at 8:30 in morning

4 adults and room service leaves 2 towels

very short staff no room service have to go get ur own towels and anything extra you need

you don t get daily room service,i didn t mind that as a trade off for the room rate

decent breakfast

the kids out of there room yelling and screaming

room service & the restaurant was fantastic

very responsiveness for room service even during busy time

to covid there was limited room service availability

very nice lounge areas, a starbucks on site, room service and a massive pool

room service was very good as well

maintenance guy a creep and even though i put no room service he still came into my room!

didn't take any room service

i called room service because tv wasnt working, 3 times and they never came to fix it.

parking is free, the staff is there is polite, and they serve breakfast for free

breakfast, i miss eggs and waffles

staff was awesome!room was warm and clean. room service was great and affordable.

room service not available restaurant closed and the worst and entire group of us who arrive at

nice people, good room service, easy in easy out

staff were friendly, room service was quick and food tasty

requests from room service were handle very quickly

breakfast was good except the sausage. from our clean room service was good.

room service available for the price of the room

we enjoyed our evening meal via room service

not one time did room service offer me clean towels or sheets

i made arrangements to have my room cleaned monday, wednesday and friday i didn't receive room service until friday i left saturday morning i was very

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

did not attend the breakfast.

freshly painted walls in the rooms and hallways, updated kitchen appliances and counter tops, and the bathroom was updated as well

location and breakfast

room service didn't wait for response or announce themselves before opening the door

the shuttle service to the convention and the mall. room service and the bar.

going around but if you needed anything they brought it to your room free breakfast was very good room service for dinner was very good food was very good

the room service was great

room service delivery was available, too

horrible room service

it seems the room service is done only between customers

room service can be better

beds, great room service and friendly customer service at front desk, good value, nice shower and bath, sofa

room service only after 3

was no room service because of the covid issues, so they only cleaned when asked which was a bit

of the photos the hotel has on their website shows a breakfast tray in the room as if they offer room service for breakfast which they do not

were in suite 221 returning for second day to find no room service

room service food was awful, and the room service manager on the other end of my call was very

there was no room service for people who were staying multiple nights

room service and the restaurant was amazing

we had no issue with room services, they delivered quickly

some guests not masked in public areas. room service was only in to-go containers

ings the hotel offered parking,deposits,room service,etc)

room service was late and food wasn t worth the price. creme brulee ugh ick

room service food was very good but pricy

being right at the airport. salad from room service was great.

i tried to call for room service, the phone would randomly disconnect and all you could hear was very loud static

saw online that room service was available 24/7, but when i checked in the menu said food ended at 11pm

they do offer room service, but be aware that with the price of the items plus all the fees makes this an

room service was prompt and delicious

came to our room in a timely manner, room service was great

room service was a little late

room service was awesome. king size bed super comfy.u. nhc cnn dc

king size was very comfortable, rooms were very clean, and room service was quick

during check-in i was asked how many times i wanted room service to clean my room

staff friendly and helpful with solid room service

friendly room service

pool room stunk like mold so the kids wouldn’t swim

my beginner-swim kids had a great time using the pool (but see below)

hair in my food when i ordered room service.

no room service

room service restaurant was

the room service was average at best while being very expensive.

:30 am), outstanding room for terrific price, close to shopping mall, fabulous room service, i could go on & on

we asked about the pool and we were told it has been closed for two years then we asked about room service and we were also told it has not been functioning for two years

food room service

the sticker for the room service was difficult to find

fast room service

warm cookies, quick hot room service, friendly staff, nice rooms, super clean.

you can text their staff for service such as room service , housekeeping , checkout etc and it was clean beyond belief

very clean, smells nice throughout, great pool==i only had room service--great.

room service was fast and food was delicious!

after seeing the room service menu i saw that it was cheaper to eat in the room than to have an egg omelet at the

easy access to airport. good connection with terminal. prompt room service. easy check in.

little expensive especially when all the taxes and fees added on a few more selections for room

room service on 7/15 on floor 3 was exceptional

was ill so the room service

the room service menu

limited choices for room service steak sandwich at red was not good

the room was not cleaned on the second day of our visit even though we requested full room service

we need to restore room service

restaurant was closed. no room service.

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

room service was not available

did room service and not only was the food delicious, but the staff was incredibly sweet and

smell in my room, desk clerk left in the middle of my check-in to take a note to the kitchen, no room

were very comfortable and room service was was excellent showers were very nice bathroom in general was nice transportation

clean room, hard ice, prompt room service

the room service

staff was great but never told us til checkout we had room service

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

2nights i was dere i had problems with bugs and room service i ain t have no help with nothing elevator was broke got tired of walking up and

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

issue is they dont have room service for water and stuff and we have to come down all the time

the room service food was great! and the bed and shower were comfy

i ordered room service and when i got it, it wasn t that warm anymore.

being an airport hotel would have liked 24 hr room service but accept the pandemic and all that

room service and restaurant food is awful

also, i never received room service or towels

was no room service

room service entered my room at 9am on friday morning and woke me up, then came back an hour later

room service was daily and did a clean job

no room service from hotel restaurant

everything room service was great and the food was awesome.

no one came to get it and we did not realize this until the next am, too late to order room service and we did not have time to use the restaurant

was no room service even though there was a menu on the desk it s misleading, if i wanted food they

shuttle should be 24 hr, there was no room service or restaurant as advertised, understaffed so staff were stressed and not friendly, not

no room service or room cleaning

room service exceeded expectations in presentation, flavor and value

false advertisement: no 24 hr room service and pool was not heated

lacking - no mini fridge in room, limited selection of food from restaurant and room service

room service had a 6% charge plus a 20% service in addition to the sales tax

the food at the restaurant is excellent and the room service is also excellent

staff was very accommodating and in room service food was great.

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

breakfast can used some upgrading. would be nice to have room service for lunch or dinner.

for longer stay , breakfast menu become boring plus no option for dinner/room service .

, and tv table dividing room in two halves, room service comes every other day

is no restaurant or room service, it's also a bit in the middle of nowhere so i would have preferred to have the option

thing- no unnecessary people for tips room service staff who make bed are super star- receptionist were fast and quick- place was very

wi-fi hard to access room service never picked up

also room service knocked on door too early 9 am to check if i was still

we're use to automatic daily room service, we didn't know we had to request room service daily

our room service included gratuity, however when asked to sign receipt, we felt obligated to add

i ordered room service for breakfast which was really nice

they didn t have iron box and room service was

we stayed for 2 days and room service never showed up even after requesting

to drive the shuttle); elevator unreliable; parking can be a problem if you get there after 8:00; room service skipped our room even though we had a sign up requesting service - we never received

i first arrived to the room, i called room service because of the toilet, it was constantly running water and really loud

the room service would have automatically applied, we kept forgetting to place the 'service needed'

1 person thought she heard 'room service'

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.

the bathroom was a bit bigger and that there was room service for dining

room service was great

unfortunately because of all this coronavirus we're unable to get room service