staff was great but never told us til checkout we had room service

room service meals available

issue is they dont have room service for water and stuff and we have to come down all the time

2nights i was dere i had problems with bugs and room service i ain t have no help with nothing elevator was broke got tired of walking up and

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

the lack of room service unless requested

all your travel plans, polite helpful management and freindly staff members provide exceptional room service

i am on vacation i expect room service every day

the parking lots were promptly plowed and the inside temperature remained warm

nice little pool for those who want one

staff friendly and helpful with solid room service

during check-in i was asked how many times i wanted room service to clean my room

friendly room service

no breakfast, and the customer service isn t that great

my beginner-swim kids had a great time using the pool (but see below)

no room service from main restaurant

room service. a microwave

no microwave in room no room service.

didn t have a lot to choose from when he came to room service and food

no room service either

restaurant and room service was delicious although pricey

was no room service because of the covid issues, so they only cleaned when asked which was a bit

of the photos the hotel has on their website shows a breakfast tray in the room as if they offer room service for breakfast which they do not

room service food was awful, and the room service manager on the other end of my call was very

there was no room service for people who were staying multiple nights

there was no daily room service to empty trash.

though 4 star, no room service. had to go to desk myself even to get toothpaste.

the room service was quick and the maids were very nice

lack of room service.

no room service and it even advised that it could available ion request

room service was not early and swimming pool was cold, jacuzzi out of service

daily room service

there was not room service available and everything was closed

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

spa bath was to small it not really made for 2 ppl but me and my partner made it work and i m 6

there was no daily room service

horrible room service

asked for room service and it wasn't done completely

room service can be better

it seems the room service is done only between customers

liked the kitchen and the room just in general

freshly painted walls in the rooms and hallways, updated kitchen appliances and counter tops, and the bathroom was updated as well

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

we need to restore room service

also the room service people were very nice and

restaurant was closed. no room service.

the room was not cleaned on the second day of our visit even though we requested full room service

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

i made arrangements to have my room cleaned monday, wednesday and friday i didn't receive room service until friday i left saturday morning i was very

when i stayed there i called room service and guest service my role times to order room service from 8 pm until finally at 937

breakfast was good except the sausage. from our clean room service was good.

not one time did room service offer me clean towels or sheets

we ordered pizza and wings from room service and the food was great like from a regular pizza place

the room was very clean and comfortable. the wifi worked great and breakfast was very good.

the lobby includes a comfy great room, fireplace, coffee, business center, and free breakfast area

the breakfast was good and it was close to great restaurants for dinner.

breakfast was the best continental breakfast i ve ever had

the room was very nice. the breakfast bar was great!

very clean, great breakfast, convenient parking.

there was sufficient parking

the breakfast was really good and they offered a lot of variety

didn t like that in the morning the breakfast was very basic, and the stuff in the register are always busy and i need to wait long

very clean, great breakfast, convenient parking.

i also liked that the wifi is fast since i need internet for my phone

the motel also offers luggage storage space, and free wifi, which made my stay even more convenient

room service for lunch and dinner

room carpets not clean and sticky, no timely room service daily

information guide about the hotel and the room was not provided in the room, nor was a room service menu

thank goodness for room service

was charged for room service i did not order and i have not been able to get this resolved as of yet

we stayed three night and they didn t provide room service and the ran out of towels

room service was great.

the front desk staff amazing the room service amazing every thing was amazing!!!!

room service comes every fourth day so if you re staying for 2-3 nights you need to call for

had to ask for room service daily

room service

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

place was just amazing from security to the cook to the room service to the front desk clerk

i traveled with teenagers and they really enjoyed the pool and the safety of the hotel

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

she made sure that i didn't need anything on the daily since i didn't need room service every day

only thing that i didn't like was that on the hotel website they said there was room service but there really wasn't but it was okay and the staff was great

sink faucet had a stripped knob. room service prices were high.

room service was excellent and worth it

room service was exceptionally pricey especially since there was a burst pipe in the lobby area by

would have been nice if the breakfast menu available for room service was available in the dining area in the morning

there was no breakfast or even a breakfast option for room service

no room service

was a bit sad that room service wasn't available but the food itself was great down at the bar.

room service and pool area

room service will disturb even if you put do not disturb sign on your doors

excellent room service, convenient and good breakfast except the pool service.

check-in failed to mention no room service without guest request

amazing customer service thank you for accommodating early check in

pool and hot tub were great!!!

very clean, guest service was very helpful room service was spot on with every need.

getting the use of a refrigerator; rapid room service and cookies.

advertised room service which i needed as i am in down for an appt related to a back

also ordered room service and wasn't told i had to pay with cash until food arrived

paid extra to have breakfast included but because i needed to use room service, i got nothing for it

the room service food wasn't tasty, too salty.

of room service extremely helpful during my stay very professional and knowledgeable

room service was fast.

ordered coffee room service 6am didn't show up till after 7am

room service and meal very costly

you can't get room service to clean the room if you are staying for a few days due to covid

room service

i could not walk to a restaurant and called in room service.

no room service for a 3 day stay

our kids loved the pool they didn't want to leave

room service lots of restaurants within walking distance easy highway access

i ordered in room service, which had two extra service charges on it

room service. great food!

the pool was amazing and i like how the fitness room is open 24 hours

they accommodated my request for a late check out 2:00 pm, even

to mention that the bartender

i would like to have had a refrigerator and freezer d/t food was all take out - no restaurant/room service d/t covid

no room service

e was amazing) had to be a server, bus boy and we couldn t get room service

room service delivered order wrong twice

hotel was clean, our room had complete kitchen, wine glasses, etc

couldn't eat a hot breakfast even though they had the pre package

we were greeted with kindness, check in easy, nice atmosphere, lobby was updated, stylish, the bar was open until 10:45

maybe a little more hot breakfast items but still pretty good

there wasn't much parking.

gym needs to be modernized and better fitted out

love the bar food, good value for the money

pool area clean and fun for

i wish the bar in the hotel was opened in the afternoon too so i didn't need to go somewhere else to grab a

pool area clean and fun for kids

i booked this hotel is because it was the only one still available at the time with a gym and room service

he has autism and every time i visit he always asks to go to the 'hotel' he even remembers 'room service' from previous visits

especially the room service and the pools

room service was very good as well

found it a little crazy there was a delivery fee for room service

spacious room. mini kitchen. windows open. better then most breakfast

full kitchen, nice staff, comfy bed

appreciated the suites with the kitchenette area, great for families

pool and hot tub very clean

spacious room. mini kitchen. windows open. better then most breakfast

pool was open, hot tube was closed

the laundry facilities were clean & the beds were comfortable

clean, overall. rooms were clean and gym was nice.

nice pool, too, although we didn't have time to swim

the room was very clean and the pool was nice

only major disappointment for us was how early room service closed up for the night

nice to have a restaurant and room service

no microwave and no room service

alerting out of town travelers that if you don't stay 3 days there's no room service.

the room was dirty had hair on sheets had to call room service.