everything is clean, the soaking tub is amazing, the beds comfy and room service is always a plus

however, the service charges for room service delivery should have been waived

faucet wouldn't work and the room service food wasnt good

room service was quick. the spa was lovely

room service was great as well and food was delicious

appreciated the suites with the kitchenette area, great for families

the free breakfast is great with lots of options, and the evening socials on mon-wed are great

very clean hotel. rooms were good size. breakfast was nice. helpful staff

kitchen

location and having a kitchen

i could not walk to a restaurant and called in room service.

you can't get room service to clean the room if you are staying for a few days due to covid

no room service for a 3 day stay

room service

our kids loved the pool they didn't want to leave

to mention that the bartender

i would like to have had a refrigerator and freezer d/t food was all take out - no restaurant/room service d/t covid

e was amazing) had to be a server, bus boy and we couldn t get room service

i liked not being bothered by room service. i was to myself and no staff members disturbed that.

room service delivered order wrong twice

beds were comfortable. pool was nice. the staff was very friendly and helpful.

it seemed more like a snack bar and

i wish the bar in the hotel was opened in the afternoon too so i didn't need to go somewhere else to grab a

i ordered a glass of wine at the bar & it was $17

i was sad i was unable to use the pool

i ordered in room service, which had two extra service charges on it

room service. great food!

room service lots of restaurants within walking distance easy highway access

the ladies bathroom in the pool area had over flowed and wasn't welcoming.

nice clean hotel, staff very friendly , nice bar and bartenders very attentive

sink faucet had a stripped knob. room service prices were high.

wonderful. room service was good, on time.

the food at the restaurant was reasonable and they allowed picking it up instead of paying room service prices

room service was excellent and worth it

the price of the food. very pricey for room service

the lack of room service unless requested

all your travel plans, polite helpful management and freindly staff members provide exceptional room service

i am on vacation i expect room service every day

under construction, no gym or pool

large rooms, friendly staff and great hot breakfast

the breakfast was good and the parking was convenient.

the spa and overall cleanliness of the hotel. the staff was very friendly

to several suburban locations, friendly and accommodating staff, large variety for breakfast, and unique decor

room was good and clean. bed was comfortable. parking lot is very well lite.

chlorine smell is very strong and very humid in pool area.

paying for breakfast, i didn't like this at all.

the pool was close

the breakfast was was not free

free breakfast would have been nice.

i didn't get to use the gym or the pool.

the laundry facilities were clean & the beds were comfortable

pool was open, hot tube was closed

the location and that it had a pool. also the pool was very clean!

the pool area was superior, lobby was beautiful; they even provided business and exercise rooms

the pool and hot tub were being worked on

staff is amazing and very friendly breakfast is good rooms are nice just a over all amazing experience this is why i keep doing back

great breakfast bar options! plenty of good, nice variety, coffee / other beverages

tiny pool

parking was restricted due to the construction

the kindness and helpfulness of staff and great breakfast!

restaurant was closed. no room service.

we need to restore room service

no complaints other than vending machine not working guess its just to make you order room service or get directly from them

also the room service people were very nice and

wasn't working for room service or any other service we reported that

restaurant and room service was delicious although pricey

room service food was awful, and the room service manager on the other end of my call was very

was no room service because of the covid issues, so they only cleaned when asked which was a bit

there was no room service for people who were staying multiple nights

of the photos the hotel has on their website shows a breakfast tray in the room as if they offer room service for breakfast which they do not

the pool was very cold

the large rooms with kitchen area.

the pool was a little warmer and there was coffee offered throughout the day or for check-in

the pool was not heated. we were told the heater was broken, otherwise we had a nice experience.

however the coffee in the breakfast room was delicious

i wanted to remark specifically on the breakfast provided

good breakfast, but no meat. nice room, bed comfortable. staff wonderful.

great pool and gym

last minute reservation turned out great. large room, decent shower good breakfast

the pool looked clean, even if it was a little overchlorinated smelling

pool

did not allow early check in. the staff said a there is a charge of $40.00 for early check in.

i always look forward to breakfast in the mornings & the different varieties to choose from

decent decorated for the holiday season and loved the pool

i didn t get a chance to check out the pool or great fitness room, but other reviews said the pool wasn t clean

horrible room service

room service can be better

room service only after 3

asked for room service and it wasn't done completely

it seems the room service is done only between customers

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

staff was great but never told us til checkout we had room service

room service meals available

issue is they dont have room service for water and stuff and we have to come down all the time

the bathroom & kitchen were both nicely updated

kitchen supplies were minimal but possible to supplement from the breakfast

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

did not attend the breakfast.

not one time did room service offer me clean towels or sheets

when i stayed there i called room service and guest service my role times to order room service from 8 pm until finally at 937

room service available for the price of the room

i made arrangements to have my room cleaned monday, wednesday and friday i didn't receive room service until friday i left saturday morning i was very

breakfast was good except the sausage. from our clean room service was good.

during check-in i was asked how many times i wanted room service to clean my room

friendly room service

staff friendly and helpful with solid room service

no breakfast, and the customer service isn t that great

ol and hot tub) is very convenient to use 7 days a week and both are really good to

the facility's bar and snack shops still closed but this is a great spot for a business traveler

small bar inside

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

the kitchenet was a great addition

the breakfast wasn t good. the sausages were half done, the breakfast should be improved.

it's location it's breakfast and social hour it's cost it's cleaneses the staff was very nice

breakfast was good and kitchen staff is exceptionally dedicated esp the head chef

the breakfast was good and it was close to great restaurants for dinner.

room service!

parasols or similar at the pool breakfast buffet very poor no room service waiters at outdoor cafe could be more

especially the room service and the pools

room service & the restaurant was fantastic

i booked this hotel is because it was the only one still available at the time with a gym and room service

didn t like that in the morning the breakfast was very basic, and the stuff in the register are always busy and i need to wait long

everything, breakfast always good , room was nice and comfy

was very nice, everything is clean, there is a lot of parking next to the hotel, there is a nice gym where me and my wife

good breakfast and wifi

was really nice and clean like it should and i slept like a baby the bed was comfortable and the breakfast was wonderful i will definitely be back to stay

information guide about the hotel and the room was not provided in the room, nor was a room service menu

no room service, same towels and garbage full

they would have had a kitchen in the rooms we would have extended our stay but they had great room service so i had a forced cooking

thank goodness for room service

was charged for room service i did not order and i have not been able to get this resolved as of yet

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.