to stay, great accommodation, very friendly staff, we ate in one night and two mornings we had breakfast, both excellent

place, lovely atmosphere in the bar and the rooms are away from the hustle and bustle

location, with plenty of free parking, nice bar and restaurant with a good selection of meals

very comfortable bed. easy access to lounge and bar areas. hot water in shower was fantastic.

nice room decent bar and fresh cooked breakfast

room service was little patchy - had to wait an hour for a simple lunch

due to the covid19 curfew of 22:00, we ordered a pot of mint tea to the room for 6 via room service

being able to order a coffee on the room service menu

tea-making facilities in the room meant that you had to pay an exorbitant rate for room service to get an early morning cuppa

loved all the little unexpected quirks of room service and fire in the room

i couldn't order room service

pizza arrived cold with room service

was away for work and it was my 30th birthday, when i ordered room service i mentioned i was treating myself to a glass of wine as it was my birthday and i was

arrival told we had no booking which we had confirmation room service order was incorrect at breakfast offered no toast & they gave our meal to wrong table

we had room service and the food was really yummy

customer service- from the minute we were met by kamil to the bar staff and room service staff

we ordered room service on our last night from the menu which we enjoyed and was well priced

diverse selection of room service meals

all it was fantastic but if i had to be picky i would say the cleaning standards post room service werent quick enough as there were dirty plates and glasses left in the corridor

again for breakfast as you cannot eat in don t think it s fair to charge 5 each time for room service rooms were very clean and nicely done

no room service was available

ended too early and breakfast started too late and room service would have been fab but it was explained to

the book in the room said we could phone down for room service however there was no phone in the room to do

room service excellent in cleaning etc

other than that all was good with room service supplying clean towels daily and making the bed and emptying bins etc

room service breakfast was very quick to organise and dietary requirements were catered for

couldn't get room service for a full english breakfast.

good considering after lockdown, had small problem with room service menu, but resolved quite

room service after hours would have been an added bonus.

available no spa facilities open service was slow and haphazard no management/leadership of staff room service dishes left out for more than 12 hours communal areas unattended limited communication

lack of daily room service.

would have expected for the room to be visited by room service at least once during my 4 night stay

however, this time, as always, i asked for room service and it wasn't done so that wasn't nice to come home to

sadly, we had to ask for room service

room service

room service breakfast seemed a little mean - ordered toast and pastries for two and received 3

room service menu also very limited to have a suit with dinning table better choices should be

room service neglected to empty bins, didn't leave spare toilet roll, lift failed on two

room service menu small and expensive for what you got

only used room service once

helpful staff, great pool, excellent room service food, beautiful setting.

you prepare room service menu and facilities information in room, that could be more handy for us

room service forgot a couple of things but minor no big deal

fantastic to relax with breakfast as room service, lovely staff that brought it to us

room was very nice and comfortable and the room service staff were very friendly and polite

wanted to order room service but nobody answered the phone

the room was beautiful and comfortable with decent room service

room service

really good room service given, had everything we needed for the few nights

a menu of what is available via room service would be good to have in the rooms

no bar facilities but that is not a game changer, the price was exceptional when you consider that if

parking

if you were closer to heathrow you could pay up to 3 x more for accommodation and have to pay for parking as well

location and that it has free parking space

oh, parking is also free and easy directly in front

room service maybe till midnight

told room service

ot snacks) wasnt available when tried to order after being told it was all

the bad smell in the room no room service for breakfast really hard to park near venue

room service 24hrs, continental breakfast was great

eanness, comfort, wifi signal, parking, breakfast etc) was flawless

great parking facilities

ough not large), bathroom

ee), beautiful bedroom

wifi worked perfectly

room service was awful

someone s dirty room service tray, complete with broken beer glass, was left on step leading into room block from

several occasions i have stayed there, when checking in, trays with left overs of room service food have been left on the outside steps and even when reported, these were still

room service average at best probably slightly better locations available, this is not marlow

the room was spacious in the barn area but the bathroom wasn't cleaned properly and there is room service to clean and make bed up

clean, good location, professional staff, great breakfast, prompt room service with good food.

the service was great and they did bar service all night but of course as room service, however this was super cheap

om service) is really unacceptable as we are paying for the food

think charging for a tray to be delivered to the room

i ordered room service and it had to be paid there and then, this surely can be added to

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought it was included in my rate so was quite shocked when i saw the cost

we were feeling lazy and indulgent so ordered room service on saturday night

at the cafe in the gym for dinner, which wasn't exactly the kind of thing we wanted, so we had room service, which was absolutely fine

the most disappointing aspect was there was no room service at all

like 5 for each room service visit, 15 weekend mark up on all spa treatments

room service menu limited and rooms a little dated, but still very pleasant.

quality is excellent from room service, bar and dining room

limited breakfast room service menu. slow bar service at the terrace bar.

breakfast and room service were excellent, both in terms of quality and value

called room service twice and nobody showed on third time after an hour someone did

room service is very expensive as both tray charge and service charge are added

the room service and breakfast room service menu was not clear in terms of pricing

room service breakfast was really measly for the price, especially when you add tray service charge

we ordered room service which was a delight but the noise made when recovering the tray woke us up at some

room service food would be improved

sometimes room service is available, sometimes according to the most grumpy of the receptionists it is not

zza) room service was poor under cooked and no ice cream with the pudding - my son couldnt eat so wnet

the menu

phone didnt work when i needed to call room service

strong incense smell bad room service limited food choices

gentleman who served us was amazing and the lady who does room service

stay loved the hotel and would definitely return to stay again only thing is the restaurant and room service was quite pricey but still great food and great

the bed was very comfy plus and the room service

car space for my son who has autism - nice friendly staff especially the person who brought our room service who bought extra plates - thank you

used room service as there was a wedding, and this was fairly priced, a delight to order on the phone,

room service menu doesn t have a wide selection and portions are really small considering the

room service spot on food amazing even had gluten free options for myself spoke to the restaurant

room service was very nice and breakfast was good

complimentary mini bar, 24hr bar and room service and overall best werkend ever

lovely breakfast amazing beds room service was efficient i will be staying again !

room service needed to be on point

room service was great staff amazing lovely hotel.

left too early in the morning to experience breakfast but my choice of room service was of a much higher standard than i expected

there was no info in the room

room service - the restaurant was busy so i wouldn't have minded the option

the food was fantastic (had dinner, room service) (-)only gripe was no phone in the room so i had to walk downstairs to order my room service (+) quick room service for food (-)the qr code did not work properly for ordering room service (+) offered room service and she even made extra effort to help us connect my grandson's xbox to the wifi (+)room quite pleasant a change from usual chains. they did room service.

breakfast and fast service

breakfast for kids non existent

strong wifi, so was easy to work from there

the breakfast was excellent too, great fresh produce

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with this process

no room service post 9pm

the phones were not working so when we tried to call for room service, nothing

room service did not go in to our room after the first night of our two night stay

adam snd james were polite when requesting room service and permitting us to stay a little longer due to my son s exam at eton college

wifi kept cutting out and no late night room service after a certain time, then you can t get any food or drinks

room service breakfast

the beds were very comfortable they think about the little things and room service is available

the lack of room service etc is easily bypassed by deliveroo etc- but the staff make up for everything

had to go for room service and then had to pay the tray charge

the room was well equipped and the bed was comfortable, room service was well presented.

room service needs improving

room was right next to the room for housekeeping carts and room service staff

black pudding at breakfast excerlant room service very good

room service was extremely disappointing.

to our room the staff had taken the few remaining tea sachets and we had to order more again from room service

had asked for room service breakfast at a specific time as i had to reach somewhere in time

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly quickly

very comfortable. perfect location. responsive room service if any issues. good restaurant.

location, great room service, room felt spacious, nice breakfast

wasnt a restaurant and bar as stated

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

and bar not open

room and toilet rather cramped heating in room sparse no bar although even confirmation shows opening hrs

the indian and bar next door location good

we ordered room service and it was very fast delivered

we ordered room service one night which was great but there were no menus in the room, i had to google the

ood job it wasn t an emergency) had omelette for breakfast & asked for

to sit anywhere we liked , never no one on reception nor in bar area on one occasion phoned for room service no answer

the room service was good , there was a christmas party below us but they has emailed me to let me know

we ordered room service and the food was brought up quickly

i had room service and the food was excellent, hot, fresh and tasted great

bed was comfy. room service food was excellent.

room service was great

we ordered room service this time and it arrived promptly

order our evening dinner as a family in the bar restaurant and have it delivered to our room as room service was wonderful - thank you

polite, professional and very friendly room size was terrific room service very

room service has alot of options

revise room service menu. staff friendly and helpful.

and the weekend was perfect then we ordered room service as she tends to get a

had room service)

there was therefore no formal evening meal available, but there was room

normal circumstances , i would have expected a formal dinner but room service was a sensible solution in current

breakfast was good, really nice & hot

people leaving around 11:30pm no available parking no room service menu

also never know a residents bar not to be open or room

needed room service after midnight, no trouble at all

door didn t shut controls for tv didn t work couldn t call reception no room service bed extremely

room service and welcome breakfast

room service was unavailable when i wanted a sandwich

bathroom needed upgrading, no food on sunday evenings but room service

room service was poor both for dinner and breakfast

bottled water in the room, no fridge, no mini bar and shockingly no room service and restaurant closed in sunday evenings

00pm on a sunday in any part of the hotel - including room service

fantastic location, quiet ambiance, friendly staff, excellent bar food and room service

no room service sunday monday as restaurant closed.

there was no hotel guide and no room service even for breakfast

i cudgo on re showernats and room service

hotel bar shut very early, there was no room service at 11pm

only disappointment was we were told that we couldn t get any kind of room service or a drink just after 11pm even though we were residents