went to celebrate my daughter's 10th birthday and the gentleman put us right across from the pool

breakfast in a bag. stale muffin and expired yogurt

pool and room

clean and plenty of parking

everything was exceptional, it would be nice if breakfast was complimentary

location and the fact it had laundry

the laundry and ice were close but laundry always out of order

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry facilities

the laundry room and it was quiet

it has a kitchen and living room

laundry

lack of laundry items available for vending.

the kitchen!

did not attend the breakfast.

the bathroom & kitchen were both nicely updated

location and breakfast

i like that there was a full kitchen comfortable beds and space for everyone to be comfortable

we felt like royalty! the kitchen was nice.

disposal wouldn't work and kitchen sink backed up but strangely there is no maintenance staff on weekends, so we had to live

excellent breakfast, quiet facility, friendly staff

the lobby includes a comfy great room, fireplace, coffee, business center, and free breakfast area

free parking another plus of this facility

the room was very nice. the breakfast bar was great!

the facility's bar and snack shops still closed but this is a great spot for a business traveler

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

small bar inside

also, there's no pet fee, which is hard to find

tv should be updated that you can access streaming services especially with kids

location bar movie theater.....

lobby, room was very nice, loved the pool, sauna and jacuzzi amenities, all the staff were very

gym is a big disappointment

pool wasn’t heated

sleep because of wild kids running doen halls unattended

wifi was a little spotty (it wasn’t an issue for us (adults) - my kids like to wind down and watch youtube kids at night before

plenty of parking and good water available in the gym and pool, which were also nice

the pool was the best part.

the night stand, very sketchy activities were going on cigarettes butts everywhere outside the fitness center was nasty and a joke the breakfast was ok the toaster didnt work the microwave didnt

like everything about it although the cold tub and the pool area was kind of freezing but it's because it's like winter i'm assuming my husband on the

there was no bar it's only for weddings or convention and no pool it was out of service oh and no laundry machines too only free internet and breakfast and was lucky to get that

great food da pool was great

pool was a little small, but nice and clean

excellent breakfast

bar was superb and stay was comfortable and enjoyable as always

clean room, quality bedding. an excellent continental breakfast.

staff at the breakfast bar had excellent customer service

i made arrangements to have my room cleaned monday, wednesday and friday i didn't receive room service until friday i left saturday morning i was very

the little kitchen area and the room

where the hotel was . size of the room and miniature kitchen . multiple entrances .

good to see that the room has kitchen but when i walked in the room i smelled oily all around the room

room had small but noticeable crack in window ceiling light in kitchen

kitchen items were not in the room

the pool was nice and the outside patio

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

place was just amazing from security to the cook to the room service to the front desk clerk

room was nice, staff was friendly, pool was warm... location was perfect for us...

pool deck was slippery and unkempt.

we chose the property initially because it’s dog friendly with reasonable pet fee, but stayed again because the location is great (starbucks less than half mile away) and

although i did miss the hot breakfast due to the covid

and with excellent odor, staff was excellent and helpful very quickly to check in and check out breakfast was include in the price and was an excellent

hotel had laundry facilities

the pool wasn't open at all during our stay and my kids were really looking forward to swimming.

we did not eat breakfast but the bar service was great! ample parking was available.

great location excellent gym comfortable lobby area

el tapeo restaurant was amazing and room service breakfast was delicious.

elavators- in clear view bar - right around the corner from the reception area room- clean, tidy, spacious, beautiful view

right next to the mall and several great bar and restaurant options to choose from

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

more food options for breakfast.

no breakfast, even though it said was included. there was no breakfast offered

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

nothing..i liked it all...except maybe the pool temp could have been a few degrees wamer.

also, when me and my kids went to the pool it was not over crowded

breakfast was great

roomy it’s different things to do for adults an kids it’s a great experience to do to get away we’ll be coming

the apartment style rooms made us feel very comfortable as there was a bunch of us, plus kids, plus dogs

the spa and pool was a plus

pool was big and warm

and by the way we wish the customer service at the front desk and valet to the pool and spa matched

pool and whirlpool were big

room service is nice to have at night and so was the bar to get a drink

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

the pool,food an staff!

i loved the pool the breakfast was good the shuttle service was great.

the gym

kids enjoyed the pool

my kids really enjoyed the big pool

good breakfast

beautiful property with a very pretty golf course

beautiful golf course , campus and great amenities offer

amazing golf views!

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

hotel food and bar service very

no grab bar in shower. hand soap too small. soap in shower mounted too high.

onsite bar and dining was closed due to covid.

just that the bar wasn't open lol

breakfast on site

to go breakfast

no breakfast

the amenities were great, especially the breakfast and the pool

no juice for breakfast

been great: the staff, breakfast, the gym

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

fish, pizza, chip, burgers were good in the bar area

additionally, your website advertises a gym, which was not functional or open while we were staying

clean property and rooms, bar and restaurant on site.

the pool the food the staff

great pool and spa. lovely breakfast buffet. spacious king room.

maybe a room on the parking lot side would be quieter

arriving at 3am with 3 kids the staff went above to help us get settled as fast as possible

the breakfast was ok and it was free with my room after i provided my email.

kitchen only

nice looks and room have a kitchen.

kitchen in room with full size fridge, microwave, sink, 2 burner stove

they have a kitchenette with no pots, pans, silverware or paper towels

fantastic breakfast

breakfast and staff

pool and breakfast

pool staff and full kitchen

free breakfast. nice clean room. indoor pool and jacuzzi. wonderfull hotel staff.

kids were in awe

the pool could have had a whirlpool spa for us older people

the pool was shut down.

very comfortable bed, overall great place and would stay again. pool was nice too.

were sad that the restaurant and bar area was closed, but understand because of covid

shuttle to airport and full hot breakfast

very efficient and tasty breakfast

it also offered an airport shuttle and free parking

shuttle at 5:30 am, complete hot breakfast at 5 am, friendly daytime receptionist and driver,

shuttle driver was on a video chat call the whole way from ohare to the hotel

there were no dishes in the kitchenette

not much for complementary breakfast.

but you have a kitchen space, you're free to hit wallmart

breakfast was not what i expected

breakfast could have been better an pay bar and a muffin isn't exactly a breakfast could have

a lovely view across the lake , a very welcoming lobby area with modern stylish furnishings , bar and grill is very good with good choice of wines

-welcome cookies at check-in -good gym

friendly front staff -great pool

pool key. keep them is 30$ additional no one said anything

i liked the pool, the gym, the very helpful staff

on checkout we probably waited for 15 minutes (we were high up with 2 small kids and a fair amount of luggage, so couldn't take the

they are awesome after whole day on the road with kids

were high up with 2 small kids and a fair amount of luggage, so couldn't take the

no weekend shuttle service.

kids loved the pool and gym area

early check in, clean room, pleasant staff, lowest rate in the area

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

elavator not working laundry machine out of order

two different bank cards in laundry payment option for dryer

nice laundry and vending

how the pool schedule is set up

pool was available and everyone was extremely nice

well maintained, clean. pool and spa in great shape.

to many unattended kids in pool

comfy bed, nice fitness center, great staff

close to airport and chicago outlets, clean and comfortable. gym was good and staff was nice.

a special promo code for free access - this may not always be the case as they posted rates for wifi

cons were all about facilities that were not available, namely the hot tub and laundry

the kids are still taking about the gorgeous waffles they made with beautiful

i like the big space to have breakfast. the menu was good, there were good option for kids.

pet friendly and you will be charged $25 for the pet fee

com did not mention the pet fee which was huge -$75/night

accept pets and a pet fee is due

having a laundry facility and gym on site was fantastic

shuttle

we had to take a two bed room that cost more than our reservation and next to the laundry room and elevator

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

laundry machines are not clean

keep clean in hall and laundry is very flithy

laundry out of order

evening, the embassy suites offers

all the immunities friendly staff excellent breakfast!

location, facilities in general, room, breakfast and restaurants around the area.

room, smaller then downtown location though nice front desk staff good pool

clean room awesome breakfast, good gym, friendly staff. i will stay here again.

our sofa bed was very nice uncomfortable. kids had to sleep on our bed

it seemed more like a snack bar and

pool area clean and fun for kids

there is 24-hour gym and a nice indoor swimming pool that you can enjoy your stay

gym needs to be modernized and better fitted out

breakfast was outstanding - high quality and good selection

was able to work out in the gym each

but if they knew to let guess go into the elevator first and not to ride together with the hug laundry basket that would make our whole experience even better

pool is outside only but clean and nice

the pool should have been heated outside. too cold to go in.

convient access to car and late check out

easy checkin and breakfast

the manager was attentive to the customers and visited during breakfast.

very clean, friendly staff, quiet, nice pool, spacious rooms, nice breakfast, safe feeling.

were able to check in 3 hours early without an early check in fee

the full kitchen was great

breakfast was not available. there was a full kitchen so that was great.

nice kitchen with everting is needed

in the laundry there were about 5-6 washing machines, but only 2 were working and 1 of the 2 that were

gym

staff were very friendly, the machines in the gym were all well kept up and worked, and the breakfast was good

and the pool was so fun—we often had it all to ourselves

they could no provide a shuttle driver or get me a cab

free shuttle to local restaurants

loved the spacious room, the delicious and varied breakfasts and very friendly staff

there was a bag left in a kitchen cabinet by the previous tenant.

good size room wi fi is great laundry service on site good free coffee nice staff

was a larger room with 2 beds, nice kitchen area, friendly staff and clean

room size comfortable and kitchen nice to have.

no vending machines on upper floors. but room did have full kitchen to bring your own stuff

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

lots of parking for free

was messed up, had to keep getting my key reactivated, laundry accommodations weren't working

  no microwave,  no laundry,  people trying to open your door

i didnt like the funky smell in the laundry/ vending area

laundry facilities on the premises is a great idea.

liked the motel, there is a laundry space which can be used using apps, which felt nice

i also like that there was no pet fee for bringing our

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

would be nice if you still had the open breakfast in the morning but i know it can't be helped right

comfortable room and beds, good facilities staff are very helpful, nice little pool and hot tub to relax before or after a long flight

spa close shower’s terrible, bad smells

laundry in the room that was supposed to clean was dirty n had hair on it we asked for more and was

the spa tub unfortunately was dirty

clean, comfortable, friendly staff fabulous gym!!

great 24 hours gym with a peloton bike

it was about an hour to get downtown. the pool keycard reader didn’t work

breakfast was excellent, staff very nice , loved the little extras in snack area has nice pool

the water in the pool