breakfast was excellent the staff was very friendly and accommodating

convient access to car and late check out

friendly staff and free hot breakfast!!

very clean, comfortable, nice breakfast

great hotel .. wonderful breakfast

there was a bag left in a kitchen cabinet by the previous tenant.

kitchen in all rooms

kitchen was decent sized, the bathroom was clean, the room was large

was a larger room with 2 beds, nice kitchen area, friendly staff and clean

in room kitchen with a stove, microwave and full fridge, good water pressure in shower.

pool staff and full kitchen

breakfast was very good

nice kitchen plus a separate bedroom

content of the breakfast was fine, but very messy

kitchen, sitting area, bedroom, and sink separate from toilet and shower for ease of use

kitchen only

they have a kitchenette with no pots, pans, silverware or paper towels

nice looks and room have a kitchen.

kitchen in room with full size fridge, microwave, sink, 2 burner stove

bathtub and shower needs updating, and the pool hot tub was very dirty

my kids enjoyed the stay we will be coming back

no free breakfast

the breakfast was excellent

golf, bowling, swimming, massage

i wish they would extend breakfast/coffee to 10 like the other facilities.

broken glass in front door. not much of breakfast.

the breakfast could be better than that but with this price i think is fair.

there were no dishes in the kitchenette

the breakfast was ok....

strong odor of natural gas immanent from laundry room

between the two elk grove, il locations during this trip looking at an ever growing pile of dirty laundry

the laundry facility was $3

elavator not working laundry machine out of order

early check in, clean room, pleasant staff, lowest rate in the area

they are awesome after whole day on the road with kids

no room service and it even advised that it could available ion request

i also didn t like how we couldn t use the shuttle from and to the airport because it wasn t running

kids loved the pool and gym area

kids loved the pool and gym area

and coming back to chicago, here is the best place for price, comfort, cleaniiss as well as the pool being open

tv & wifi

breakfast, swimming pool. close to family

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

everything is good, but breakfast is room for improvement

we liked the two bed rooms and the kitchen. great location.

parking comfortable beds, full kitchen with equipment, lounge area, tons of storage space on-site laundry facility, outdoor pool, and gym hearing accessible pleasant and

kitchen was very handy, as it meant we only had to go out to get groceries once, and not risk the

the breakfast was great and loved the pool...

better coffee at breakfast buffet

very clean rooms perfect breakfast

kitchen has all equipment

price for hotel room with full kitchen, pool, gym, and breakfast

parking- it was a busy time and parking was really scarce

very clean, spacious and quiet room, excellent breakfast, friendly staff

rooms were nice and clean they had a pool it was being serviced due to covid and they had scheduled times and it was really nice the way

no pool.

swimming pool

breakfast is not good

they gave us a late check out then didn’t communicate that to desk staff, who then rudely called the room three

no hot tub with the pool.

my kids loved the pool and they room

large rooms clean pool area great staff

the pool area was clean and chlorine wasn't strong like other hotels i've been too

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

don't provide shuttles to chicago ohare airport

had like 4 younger kids playing hide and seek till 11:30

breakfast could have been a little better and i know it’s a work hotel but the bar being closed on friday saturday sunday was a

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

that is really dangerous when you have kids and could risk them putting it in their mouth

maybe you can provide a check off list to request kitchen items available

and go breakfast was not the greatest

maybe a sign saying that you can get change for laundry in pop machine

comfortable and liked that it had a kitchen and fridge and cabinets

liked that they have a separate kitchen area, so you don't have to wash dishes in the bathroom sink

the pool

good hours for the indoor pool and hot tub

the gym and business center were open

breakfast is great, close to the airport, well maintained and friendly.

location, staff friendly, very clean, great breakfast

love the hotel love the price love that there's no pet fees

wouldn't be comfortable taking kids there

my kids found trash under the bed

the gentleman working the laundry folding towels and such also had a cigarette dangling from his mouth

the staff also keep directing me to the laundry facility when i asked for clean sheets

the pool area tables too close to the water and kids kept getting our stuff wet

comfortable beds! clean pool area.

breakfast did not come with my booking

the gym was too small and without a pull up bar.

breakfast selection kids loved the pool and there was always towels available and you needed a key to get in and out staff was

the kitchenette and the comfy recliner.

the breakfast menu at the hotel

having a full kitchen with a fridge is so nice when traveling!

was slightly lacking, but since the hotel was designed for longer stays and the room had a kitchen it makes sense

was no on the go breakfast at least and there was no disposable utensils and napkins left in the kitchen at least the toilet didn’t flush correctly all the time and there was this brown

friendly staff and the reason we got this hotel was for the pool and hot tub

pool was not warm enough

clean room and around nice clean pool.good breakfast and very helpful customer service.

the gym was well equipped, the pool was heated and clean, and the hot breakfasts in the mornings were

friendly staff, kids loved the pool

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

didn't have free continental breakfast. the pool had flies in it.

the bathroom floor also pooled water when using the shower

the man that was tending the bar in the evening was very unprofessional; he was so

small pool

relaxing, peaceful, has swimming pool and fitness center

lounge was terrible. the actual bar was just a shelf. pool was old. no hot tub.

everything except no hot tub but there is a pool.

pool was open had amazing time with my family of

the pool was open in timed slots but because there were so few guests we had it for hours all to

the pool and the hot breakfast were both great

exactly what i was looking for!! a nice kitchenette with bed in different area!

pool area was poorly kept up

great breakfast

pool was semi cold for it being cold outside, could have been cleaner

very convenient, very clean, stylishly furnished room and very good breakfast

breakfast was very good and also you can take any time coffee if you wanted

breakfast better than other hi express stayed at

breakfast and location

everything here was quiet, professional, clean, and all i needed. breakfast was great.

modern styling and lounge area and pool made for a pleasant

right off the highway, up to date, very colorful, nice pool

we didn’t use the pool but it looked very nice

pool kind of small. would have liked a hot tub

bar does not open until 5 & check in at 3

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

polite and helpful receptionists. good breakfast. big room with really comfortable bed.

more food options for breakfast.

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

there was no breakfast available. ud83dude22

very convenient. easy access to food an d golf

the parking lot was trashed by patrons however staff worked hard to keep the property clean throughout

seems to be renovation work going on and limited pool or fitness and no resturant

i have 2 kids with me, so total 4

gym, pool, location easy to get around

property accommodated our early check in prior to the beer festival we attended

the pool was very nice and clean

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

it's fine but if you have little kids, it's a trek

pool was warm, fitness center was clean

it is in the airport . the food and bar are available untill 11pm.

laundry room and vending machines on premises but there’s hours of operation

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

had a clogged bathroom sink that was filled to the brim with water and there were roaches in the kitchen

quick working staff by the entrance desk, the very nice and kind, hard working kitchen lady, who was running around and stacking more food to help and make everyone happy

every room i’ve been in has a kitchenette with a full sized refrigerator and freezer, it has a small stove, a sink and microwave

low prices and kitchetts and balcony and new laundry facilities with new washers and driers

no free breakfast and kitchen had no equipment to cook or plates to eat or drink from and no coffee or coffee maker

pool ,room ,fitness center, house keeping, service desk, and the bar .

went with friends and children and hoped to have joining rooms with the kids

pool ,room ,fitness center, house keeping, service desk, and the bar .

they also had a 24/7 gym and heated indoor pool

they also had a 24/7 gym and heated indoor pool

accommodating for my dog, pet fee was reasonable and we were placed in a room close to the exit

bagged breakfast

i love being able to go down in the morning to an very nice breakfast

the room was great and comfortable; breakfast was nice though we had to eat in rush

nice bagged breakfast and snacks

everyone is kind of. laundry mechanics terrible smell like peeps.

quiet clean order to room laundry

broken& heat not on when i entered room also when i used laundry same box of empty pizza was on a non working washer coffee grounds in

laundry on site, restaurants in area that deliver, parking close to rooms, pet friendly and even

they had laundry.

i also like that there was no pet fee for bringing our

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

equipment in fitness room did not work

they have a coin laundry we found great after road

i like that the pool was open breakfast was great and housekeeping was great every day

the spa was out of service, but it happens and it didn't take away from our very positive experience

a 24 hour shuttle would be better

i loved having a whole kitchen and a nice size room.

could be cleaner. breakfast is scarce.

spacious room n kitchen

only negative i can think of was that the trash in a cabinet under the sink in the kitchen had not been emptied from the previous guests

it had a small kitchen in the room with stove, microwave and refrigerator.

the breakfast and staff

the kids liked the pool

nice pool

i loved the pool the breakfast was good the shuttle service was great.

location was decent. only a quick trip with my kids to see a concert but all was well.

did not have breakfast property was nice rooms could be a little bit bigger

it was very quite and clean bed was comfortable breakfast was good

liked the kitchen and the room just in general

thank you so much rebecca also the kitchen had a full stove-oven and broiler included

the full kitchen was well equipped allowing me to maintain a healthy diet.

location and the fact it had laundry

laundry is also available with purchase of detergent there

there is a laundry room on the grounds and restaurants and shopping malls everywhere

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

the laundry facilities

we chose the property initially because it’s dog friendly with reasonable pet fee, but stayed again because the location is great (starbucks less than half mile away) and

the pool was crystal clear well maintained

clean rooms, easy access from the parking lot, nice pool.

kudos and thanks for having laundry on site

that the pool was never opened in the summer