the facility's bar and snack shops still closed but this is a great spot for a business traveler

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

restaurant/bar

small bar inside

parking

loved the free laundry and gym facility

the rooms are amazing free breakfast free laundry 24 hour pantry

there was free wi-fi, outdoor terrace/patio, dry cleaning service, free self-laundry machines, good housekeeping, a decent exercise room, and shuttle service to nearby areas

the breakfast was good and it was close to great restaurants for dinner.

i liked the fact they included a utensil set for the kitchen

room had working kitchen full size fridge etc

bed looked comfy enough, kitchen was as expected

good to see that the room has kitchen but when i walked in the room i smelled oily all around the room

room had small but noticeable crack in window ceiling light in kitchen

clean room, quality bedding. an excellent continental breakfast.

we used the pool

due to covid the pool wasn't open, which is understandable.

never did get the wifi to work

room service available for the price of the room

also, there's no pet fee, which is hard to find

swimming pool, whirlpool, sauna

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

placed near the hotel elevator bank which had a humming sound like a elevated train or airport shuttle

rooms were nice, would like to have families with kids and adults only floors separate.

the breakfast was very delicious everything was wonderful we also loved the kitchen

did not have breakfast property was nice rooms could be a little bit bigger

the breakfast area was nice, but it would be good to offer regular white bread as part of the menu

no hot breakfast

liked the kitchen and the room just in general

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

laundry room

the laundry facilities

there is a laundry room on the grounds and restaurants and shopping malls everywhere

the laundry and ice were close but laundry always out of order

the laundry room and it was quiet

they could have had a better selection for the continental breakfast food choices.

great kitchen and laundry.

laundry

spacious room n kitchen

room service was fast.

kinda pricey and the hotel bar closed early in my opinion

had spoke to someone at the front desk about a late check out and had confirmed the time

of room service extremely helpful during my stay very professional and knowledgeable

limited access to room service for breakfast requiring 24-hour notification.

were woke up in the middle of the night by the fire alarm that turned out to be nothing and room service was trying to come clean our room from early in the morning even though check out is

place was just amazing from security to the cook to the room service to the front desk clerk

the pool was nice and the outside patio

loved everything in this hotel from the lobby to the pool to the fitness center and of course my room

nice room very clean. the pool was nice also oh and the breakfast was outstanding

setting, beautiful grounds, fantastic pool - seriously the best pool i've seen at a hotel in a long time

i should've sent everything back but the kids were hungry

my kids were kept up by the barking

the lounge, bar and fireplace were wonderful

the bar was nice, staff was friendly and helpful.

kids ran the halls till 11 pm. noisy.

plenty of towels i like that they were a restaurant and an indoor pool that staff were very friendly

facility is clean with small fitness room but nice pool

a bar which is open until 2:30 a

pool wasn’t heated

that it has a kitchen with all the appliances and bed was very comfortable

roomy it’s different things to do for adults an kids it’s a great experience to do to get away we’ll be coming

everything was nice, the kids had a wonderful time

also, when me and my kids went to the pool it was not over crowded

beds were good. breakfast was great! while experince was wonderful.

we chose the property initially because it’s dog friendly with reasonable pet fee, but stayed again because the location is great (starbucks less than half mile away) and

rooms were great, as well as bfast buffet & pool.

overall clean, ample/good tasting breakfast, friendly and helpful staff, and a nice outdoor pool

the property was clean, staff was efficient. my kids loved swimming.

that i wasn't able to wake up early for breakfast :-)

everything was exceptional, it would be nice if breakfast was complimentary

my kids always enjoy the pool, this is the reason we come here.

the additional bar restaurant area was great. would have been nice to have a hot tub.

woman at the pool was playing loud obscene and inappropriate music

i didn't have breakfast. however great customer service

hotel food and bar service very

just that the bar wasn't open lol

no grab bar in shower. hand soap too small. soap in shower mounted too high.

onsite bar and dining was closed due to covid.

the service was excellent, the bar poured good drinks and the room was immaculate

the breakfast

to go breakfast

the amenities were great, especially the breakfast and the pool

breakfast on site

the grab and go breakfast was also a nice feature

close to slot of things. the bar tender was great and we had fun.

clean property and rooms, bar and restaurant on site.

size of the room, the staff was pleasant bar and restaurant available on property, didn’t have to leave hotel, to get a meal

fish, pizza, chip, burgers were good in the bar area

restaurant and bar on site .

like everything about it although the cold tub and the pool area was kind of freezing but it's because it's like winter i'm assuming my husband on the

wifi worked well, the bed was comfortable and the air conditioning worked

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

they have a small swimming pool and decent fitness area

breakfast was okay, but did not meet expectations

heated pool!

shower wasn t clean, and neither was the gym, unfortunately

you have to pay extra for breakfast

great pool and spa. lovely breakfast buffet. spacious king room.

wonderful. room service was good, on time.

charged a pet fee for a pet i didn't have. expensive for a hotel tht was so run down.

limited breakfast choices

did not have breakfast, i had to rush to the airport

more food options for breakfast.

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

hot tub was not working during our stay but the pool was open.

kids enjoyed the pool

the gym

dirty gym

carpet was stained, some power outlets in the room were awkwardly placed, wifi wasn't working upon arising the next

lots of parking for free

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

children like the indoor pool & raquetball court

very nice hotel. loved the bar area!

hard to get to gym in basement

friendly bar attendant in the sports bar off the lobby helped us wind down after a long day

gym was messy and lack of towels in one of the days i used it

clean - staff was excellent and the complimentary breakfast was very appetizing

i liked how nice and clean the gym was

the water in the pool

it was about an hour to get downtown. the pool keycard reader didn’t work

clean, comfortable, friendly staff fabulous gym!!

breakfast muffins were hidden behind the desk when i checked out

was good as far as the breakfast and where you were located

only did it have a small kitchen, but they also offered all kitchen utensils, plates, and silverware for free

1st rime guest. was impressed with the kitchenette

kitchen was wonderful

well maintained, clean. pool and spa in great shape.

they accommodated my request for a late check out 2:00 pm, even

great place. nice bar and restaurant to be at if you have some time to kill while on the road.

rooms were very clean, professional staff and the amenities were great, especially the bar area

location, right off the highway makes it convenient. the fitness room was also very nice.

keep clean in hall and laundry is very flithy

laundry machines are not clean

laundry out of order

no pool or laundry

very disappointed with the trash in the hallway outside the laundry room left from before my arrival and was still there when i left the next day

it was clean staff was helpful and my husband loved the pool.

free breakfast ud83dude0dand free parking

basic breakfast, but enough

breakfast

continental breakfast, the pool, and the quickness of the cleaning staff!

parking is behind the hotel with access only thru the front.very busy over the easter weekend.

everyone was great and friendly. bar staff was awesome.

great breakfast and cocktail hour. clean nice updated rooms.

what sold me was the great service at the bar and complimentary drinks were a super plus

location, facilities in general, room, breakfast and restaurants around the area.

gym needs to be modernized and better fitted out

i ordered a glass of wine at the bar & it was $17

we ordered pizza from outside for the kids but had no paperplates or eating utensils

it seemed more like a snack bar and

pool area clean and fun for kids

the kids were disappointed about the pool

friendly staff, went above and beyond for my family (travelling alone with 3 kids under 5 from new zealand

shuttle driver was on a video chat call the whole way from ohare to the hotel

very efficient and tasty breakfast

the staff was not accommodating. we were with 3 kids and they kept us waiting on the reception.

customer service was great!clean comfortable lobby and room breakfast was good. great value.

staff was very accounting for early check in

the complimentary breakfast was amazing

the pool should have been heated outside. too cold to go in.

breakfast was amazing hotel was clean and staff was friendly

my kids really enjoyed the big pool

breakfast was allright

my kids enjoyed the stay we will be coming back

to home, golf course is a deal, pool, bowling, bars all on site

the room was spacious, with a nice view of the golf course

laundry broken, no bath tub

the shuttle service: four of us flew and we did not want to rent vehicles to get to the hotel

outlets , shuttle bus between airport and hotel is vey convenient, breakfast is good, customer laundry is good and convenient

the bathtub was spotless and i felt comfortable enough to let my kids bathe in it

friendly staff and good breakfast

com did not mention the pet fee which was huge -$75/night

accept pets and a pet fee is due

pet friendly and you will be charged $25 for the pet fee

free shuttle to & from o’hare

loved the full kitchenette i didnt have to good out to get food at restaurant and spend more money

enjoyed having the kitchen with full size refrigerator

in the guest area (gym laundry food) was stocked after a breakfast rush and i was starving

the full kitchen was great

laundry wasn’t good it didn’t work well they are broken

nice kitchen with everting is needed

they have a kitchenette with no pots, pans, silverware or paper towels

nice looks and room have a kitchen.

kitchen only

kitchen in room with full size fridge, microwave, sink, 2 burner stove

location, size of the room, pool,friendly, helpful staff

kids had a ball at the pool

the pool wasn’t open but they did let us go next door and swim

great breakfast

our children loved the 24/7 gym

love the breakfast and room layout with a separate bedroom and living room with pullout couch.

nice kitchen plus a separate bedroom

content of the breakfast was fine, but very messy

birthday party with kitchen facility

breakfast was very good

kids running down the halls loud late at night

christina, the bar manager is just like a friend. i feel like i am at home when i stay there.

no hot tub by pool

next to my favorite gym

family friendly hotel with activities for kids in mind