the wifi could be better

breakfast is wonderful

more parking facilities although these were managed very well by staff

staff were impeccably polite and helpful in particular the guy sorting out the parking outside

breakfast could have been better, order was wrong twice but they did not charge us for it

excellent wifi

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

decent little mini gym

breakfast not free.

fast free wifi room service food was big portions comfortable bed quiet & safe neighbourhood

good breakfast, efficient and friendly staff, car parking, good location

no service charge for room service.

location for a nearby wedding in hampton palace golf club

it wasn t something they really had on their room service menu but they made sure i got them anyway

well located for hampton court palace with parking and an excellent breakfast

we were given a very early check in which was wonderful as we had come off a long flight

wifi a little weak at the extremities of the building, and not secure

gym was perfect for me and breakfast excellent

lifts, banging doors at all hours of the night, could hear people using gym using heavy weights and equipment, noisy trains and banging

the bar staff make mean smoothies and the breakfast was hot and fresh

3) good overnight facilities and a gym

the breakfast choice was great but a special mention must go to all the staff who were unfailingly

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

we were allowed an early check in and we had to be somewhere in the early evening

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

the bar and breakfast area are beautifully decorated and the room was wonderful

the staff were incredibly accommodating from an early check in through to the evening close down

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

tra cost), fresh milk which as a tea drinker was welcome

didn't take anything, honestly :)

everything you need for your comfort was provided, coffee machine, snacks and mini bar

wifi connection for me in the room was not great, but usable

the service we received in the restaurant, and in the bar was first class really impressed with all the staff especially the manager jonathon, and a

the wifi wasn't always great

wifi was erratic to say the least

the place had a lovely ambiance, and the girl behind the bar who served us drinks and our breakfast was very friendly

excellent breakfast.a good quality range of sausages and bacon.the poached eggs were delicious.

there's an ev charging point, too

lovely pub in a beautiful location. friendly helpful staff, nice breakfast & free parking

breakfast was good

bar food great, lovely location & plenty of parking

breakfast was fab. freshly made and hot.

easy parking

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

there, the wedding party seemed to be from the essex area

the restaurant and bar service was top notch

spa and great breakfast

room serviced daily to a high standard

the spa the room

we actually didn t use the bar or restaurant but they both looked amazing

gorgeous decor, beautiful garden and bar and the rooms were super comfy with lots of thoughtful little touches

great location great staff - especially the bar lady from ukraine

the location by the river - the bar was fun- the room was well designed

the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time but the breakfast room has a great view by the river

room had a towel and a bar of soap for each of the max-3 occupants, and a small flat-screen tv

fast free wifi

the complimentary continental breakfast

very convenient location, clean and wifi worked

wifi power low in room but there was a net point in the hall with faster internet access.

delicious room service food

couldn't get the wifi to work with my room code but that may have been me

the bar is great too and i loved my evening meal, really tasty pub food

the staff at the hotel and bar where lovely and very helpful

very comfortable bed and a really spacious room. delicious room service food.

- there is a decent amount of parking which is first come first served

free car park at the hotel was very handy but i would say not to get back too late as parking spaces get filled up

good location, value for money, parking, easy check in and helpful staffs.

great breakfast. good for parking. staff exceptional. room n bed v clean.

friendly warm welcome. gorgeous bar area and decoration. fabulous room and bathroom

no room service for food after 10pm but fully understand there are national staffing issues.

the bar

you need a room that s very central for reliable wifi, otherwise all is great.

a little precarious but they did have a non slip mat & a bar to grab

location, lovely room, excellent facilities - loved the gym, pool and spa

all facilities, in particular the restaurant, the pool and the room.

breakfast came freezing cold which was upsetting as i had laid 20 each and extra for room service, the coffee was also cold and we ended up having to wait hour and 10 mins for our food

great location great parking and a fabulous party and over night stay .

we especially loved the pool and jacuzzi and the 24 hour gym, everything was exceptionally clean and the pool was nice and hot for a cold evening

wifi did not work at all.

slight doggy smell in the bar and and breakfast area due to the hotel welcoming dog walkers , i am being picky and did not

the wifi did not work

wifi was virtually unusable and given the poor phone signal in the area this was a huge issue for

we didn't eat here in the evening but the bar and restaurant were very busy, breakfast was

downside is the wifi and 4g availability were a bit tricky

tv stopped working on night 2 and room service eggs benny maybe the worst i've ever had

lovely minibar selection and room service menu

no phone signal and the wifi was extremely poor.

the bar and restaurant area without peer and must be seen to be believed

kitchen not very well equipped. stairs very steep and not very clean.

very strong and stable unlimited wifi tv with many freeview channels

we used the kitchenette for breakfast

excellent wifi

room we had was well appointed with good tea and coffee in a kitchenette

beautiful building in wonderful countryside, with ample free parking and relatively easy access to heathrow

this was such a lovely touch, as was the chocolate bar that was left for him too

was good, room service was very good, parking very good, access to hampton court & windsor castle reasonably

classic stylish hotel :) rooms beautiful, view to the gardens, room service very nice :) breakfast amazing and a fine dine restaurant is great

i ordered a meal for my daughter on room service which i paid for at the bar

modern and funky with games for the kids large and small, bar, lots different interesting seating areas and super easy for rental car

easy and early check in. rooms clean and well presented. staff very polite and helpful

gym was clean and tidy, and the breakfast was great value with lots of options

maybe could add something like a kids area to play and a playstation fifa football corner

kids can play pool, ping pong, or giant jenga

breakfast

very comfortable one bedroom flat apart-hotel made of an open plan living room and fully fitted kitchen with dishwasher, microwave, stove, sink, nespresso coffe machine, table and chairs

ch as the gym) was great, and the breakfast was very good

everything, all the staff at reception and kitchen were very kind.

gym was well equipped too

comfortable beds, great pool

depending on the day this can be very affordable for a spa break

was exactly how i wanted, bar staff and reception was lovely

room was clean and tidy, bed was super comfy, hotel and staff were so lovely, breakfast was amazing had lots of options and was within 10 mins walking distance to nearest tube

the wifi wasn't working had to keep buying add ons

pool, gym and spa open to members of the public and there was a baby and toddler swimming class

great quality rooms, breakfast was licely. great service.

the already small pool was booked out for swimming lessons on saturday morning, leaving very

pool area needs attention

clean, bar and friendly staff

superb food at bar . truly lovely clean room

didn't like the 30 early check in fee

breakfast was absolutely scrumptious

good wifi

free wifi