lovely friendly staff great facilities we loved the pool and jacuzzi

everything- staff friendly, spa and gym facilities great , beds comfy and a very clean hotel.

lovely breakfast selection too

the breakfast was excellent with a very varied choice

the gym, pool, spa, and grounds were beautiful and well kept and we had fun using them all

wifi was none existent and therefore text messaging was very unsatisfactory

r room was next to it) and the build of dust and mildew in the lamps was horrific, we left

its within the service station and parking is included

couldn't get in the gym. no menus to see what was available in the restaurant

a lovely place to stay highly recommended we definitely stay again but wish there was a drinks bar

the night, the restaurant was fully booked, but we were given the bar menu

the wifi works well in the rooms

good wifi

of parking, good wifi, decent sized room

the location was going down to visit family and take the kids to a bonfire turns out we were right across from the event so location was

parking tricky to find and busy but lucky to find a space

was a nice 5 bar internet wifi but no one knew the password to it

bar staff were so friendly

friendly staff which made us feel welcome and a lovely bar which was very nice to relax and enjoy a drink in on the evening and the food was very nice

they were so nice! the food in the bar was really good. make sure to meet albie the dog!

rural location with spacious rooms and gardens and ample parking

were room service items left outside our room, from the previous occupants, during our stay

dated decor, it felt very dark everywhere and the gym was very small.

the staff were nice and the location was great. lovely sitting outside in the bar area.

this was such a lovely touch, as was the chocolate bar that was left for him too

wifi connection for me in the room was not great, but usable

parking facilities poor

room was quiet noisy at night as the bar noise did travel but i used ear plugs but i still really like the property, room and location

free parking

parking is a little limited, wasn t an issue though as a member of staff moved their car to

we needed parking and it was very easy to find nearby

door fell off and the wifi router was above the bed and flashed blue not good in the

i had a great meal and few drinks in the bar and wishes it was my local

no parking but plenty in streets near by .

value for money, as it includes hot breakfast to order, free parking, good size room, with a working ac and separate heating, plus a great shower

the bedroom was a long walk from bar and reception.

enjoyed the pool

would have liked to use the pool i realise it was out of action but only found out after i booked,however our stay was

there was also a gym and pool

swimming pool, but there is plenty of other things you could do, i only had time for this one

easy parking, a lovely breakfast and a lovely location by the river all enhanced our experience

breakfast was fab. freshly made and hot.

lovely breakfast

did wonder where my sat nav was taking me) i arrived plenty of parking spaces a few steps to heave up my case

residents parking

great car parking, 2 min from a nice cosy pub

the bar and restuarant area was very pleasant

very modern clean accommodation, at a good price. secure parking and free wifi were provided.

sketchy wifi in some parts.

easy parking provided

good mannered professional staff and polite helpful and ya all round brilliant goodness nice bar extremely good

staff were friendly and courteous food was good and bar area

staff weren’t helpful infact she was rude and made me wait for 2 hours before i could do early check in and pay extra 10 pounds for early check in

restaurants were great, we had drinks on the terrace, breakfast and afternoon tea whilst there

room service burger arrived without cutlery- but this was swiftly rectified by staff in reception

limited parking

wifi wasn t good

parking food

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

excellent wifi

he lecture we went to lasted longer than expected and we hadn't eaten )as

wifi was awful

food in 360 restaurant, plus we requested late checkout which was agreed

icken and wild mushroom pasta), better than expected

friendly obliging staff: we were given a late check out without any hassle

beautiful view of the church, cosy bar and excellent restaurant

simple, interior decor to bedrooms friendly and accomodating staff lovely olde english pub bar with fires- very

wifi wasn't very good.

wifi worked well and a bottle of water was waiting for us on arrival

the bar is very comfortable

excellent breakfast choice

you can swap room service for a glass of

was absolutely exceptional, very welcoming and warm reception, excellent bar staff including the main portuguese gentleman felipe who was a character

breakfast excellent

the wifi didn t work and the bed was very very hard and pillows were not great.

lovely hotel, great staff and location, excellent facilities

with wifi and tv

friendly staff, great food and a fantastic outdoor pool

great place for kids they loved the pool and box hill

i had room service

paid 40 quid parking was def on higher side

ich looked good) but noticed a cost was quoted for day use - this wasnt the case on arrival

room had no wifi

access to nearby golf courses

otherwise a lovely stay in a superb location with secure onsite parking

tried to contact reception multiple times after we checked in to find out if they did room service as we was so tired from our day but there was no response so we had no choice but to

it was a great place and even the kids love it

loves the easy early check in all staff very polite

extra shout to urna for arranging and early check in

rooms were lovely bed was huge. restaurant was nice. allowed late check out free of charge.

early check in given, bowling opposite at hollywood bowl was great fun and you could walk there

regular room service was suspended due to covid precautions, but the cleaning staff were attentive and

staff were friendly and the breakfast was very

the hotel lacks facilities like pool, spa which would have made this luxurious

breakfast, did a wine tour and it was great, did a walk the next morning

have been nice to have slightly discounted wine prices in the hotel restaurant / bar - since it is a nice environment to be in and you could have bought a bottle probably half the

the whole family came for a delicious meal, with a great kids menu

there was room service available and staff were all very nice

to order room service but there was no phone in the room

staff were lovely, from entering the hotel, the food service, the bar service, the room service everything was just perfect

didn't use the wifi. liked the coffee machine in the room,

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

the bar staff make mean smoothies and the breakfast was hot and fresh

more equipment in the gym would be a plus, i

the wifi even held up for a few games while my partner was getting ready

fter i had called to ask where it was)

the phone in room 508 was labelled 505 and caused a little confusion on night 1 when ordering room service

watching the river with a bottle of red and lovely bar snacks

room was very clean, pub itself is great and worked in the bar in the afternoon - found it a very comfortable place to work

beautiful room and hotel! great breakfast and great bar too.

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

the bar and breakfast area are beautifully decorated and the room was wonderful

room service did not happen as the night staff didn t collect our card from the door

fast wifi

proximity to gatwick, comfortable, friendly, lively bar and restaurant

parking is limited and expensive, wifi has very weak signal when in rooms away from main hotel, maybe need a booster installed

very cosy room. friendly staff. nice bar area. great breakfast.

having said that, staff are always wonderfully pleasant and it's still a joy to sit in the bar with my labrador and

though reasonably pricey) roast.

parking is good food is good bedrooms are good not much else to say it s all good

the free parking too

drinks in bar quite expensivelovel

i was very impressed by the bar & restaurant facilities at first sight and definitely wasn't disappointed when we had our

wifi didn't always work in the room.

limited parking, but is controlled carefully.

poor wifi caused me serious problems.

plenty on-site parking and good strong wifi

kitchen closed due to covid ...

we didn't eat at the hotel restaurant but i had a drink at the bar and it was really nice and all of the staff were very

cost of bar drinks and crisps

is tight and the rear secure car park needs a few ev chargers

no poached or fried eggs, bacon was chewy, possibly because the kitchen

parking was difficult, but we were there for a wedding so spaces were very limited

loved the spa too

didn't have time for breakfast, but did have a bar meal

spotlessly clean , nice pool with sauna steam etc, included in price

the gym was very well equipped

the location was good, there was plenty of parking and easy to park, the price was reasonable

we were also under the impression that there should have been wifi - there was even a poster in the communal area with network name and password, however there

good location for heathrow. bed very comfy and linen clean. free parking. good value.

that the bar is shut early but that s covid for you

very friendly bar staff and helpful

couldn t use the bar as there were private bookings all evening

hotel bar closed earlier than expected but didnt matter as due to location it was a 5 minute walk to a

didn't see a menu for room service either

beatiful caroline lamb room where we stayed is at the furthest end of the inn so wifi was a bit weak, but this also meant wasn't tempted to check out those work emails too often

tv signal was bad and dropped out and wifi was little temperamental