free wifi is good and staff is kind

staff were attentive and welcoming and the bar set up was good

sory, i had not time for breakfast.

excellent breakfast

no bar and bathroom facilities very small

when i arrived and friendly female receptionist when i checked out , nice cold drink from the bar , good location , lovely area

great location great staff - especially the bar lady from ukraine

the reception and restaurant and bar staff amazing

great bar and dj for a friday evening

gorgeous decor, beautiful garden and bar and the rooms were super comfy with lots of thoughtful little touches

the staff are very welcoming, the little tour is unexpected but lovely, did nit get to try the bar this time but the breakfast room has a great view by the river

we don’t get to leave the kids, and the staff at the hilton syon park made our time away extra special

free wifi

the drinks in the mini bar were a little pricey

we then ordered room service so no need to even leave the room, a much needed

times for kids is strictly only between 9am and 11am and 4pm and 6pm

room service food was first class

though football on in bar we couldn't have been made to feel

wifi was down for a time, a bit frustrating otherwise i have no complaints.

also the wifi wasn t great in our room, but it was working great at the bar

delicious room service food

bar staff very friendly

parking directly in front of the hotel was very convenient - important when travelling with kids

spa and great breakfast

just one thing really on our way to the cedars health spa was dark.. some lighting would be nice

ru domain was closed via wifi

excellent wifi

convenient bar downstairs serving lovely food and drinks

well considered homely, comfortable- above and beyond facilities (lovely robes , kitchen , great bath) the best pub and restaurant with the (+)apartment was very comfortable, super clean & very well presented & kitchen facilities well equipped (-) only slight niggle with the apartment was the small kitchenette: it was lovely, had everything needed but the sink was too small for some of the (+)apartment, high end furnishings and decor- all beautiful, very comfortable and spacious with kitchen, fridge and microwave

i couldn't get on the wifi but i think that may have been more on my part than the hotels.

we were weary from an overnight bus from scotland and were amazed to receive an early check in

comfortable bed with good soundproofing nice bar lounge area plenty of parking close to airport- perfect for us thank

gym facilities were fab & the style of the hotel was great

air fresh in the lounge area, nice lounge, nice music, great gym, great style with pink and black combination, loved the shower

i liked the gym and the spacious clean room with clean cooking facilities

was just a great location easy transportation by bus or train, staff were very friendly bar and coffee area was brilliant

a very modern facility. gym. free laundry facility.

wifi didn't work too well

good for business & couples & older kids

service, location, room, gym and decor

we didn't eat there but the bar area looked great

the hotel is new, modern, very clean rooms, nice bathrooms, great bar and restaurant with decent food

depending on the day this can be very affordable for a spa break

the whole experience was brilliant from the entertainment in the restaurant with gadgets for kids and adults to the most welcoming staff who didn&#

kitchen not very well equipped. stairs very steep and not very clean.

we used the kitchenette for breakfast

excellent wifi

very strong and stable unlimited wifi tv with many freeview channels

room we had was well appointed with good tea and coffee in a kitchenette

beautiful room and hotel! great breakfast and great bar too.

we were allowed an early check in and we had to be somewhere in the early evening

the room was excellent value with room service included (a lovely touch) - beautifully decorated with all the modcons and very (-) the room service did not bring the food and drinks on a tray (+)complimentary upgrade, everything stocked in the room was free. room service was excellent

the bar and breakfast area are beautifully decorated and the room was wonderful

the staff were incredibly accommodating from an early check in through to the evening close down

even tried our room service which was prompt

wifi a little weak at the extremities of the building, and not secure

room service was free of charge and food exceptionally great

i thought breakfast buffett was a bit poor expected more cereals for kids

to order room service but there was no phone in the room

plus good service from bar and restaurant staff

wish food and bar hours ran later especially given it was a friday night but all in all there was nothing i was

we ordered room service

wifi, lighting in the room wasn't great - an extra switch to main light in room would be good.

were amazing and i would like to make a special mention of the gentlemen looking after the parking and carrying bags to our room

breakfast fine

the bar staff make mean smoothies and the breakfast was hot and fresh

fter i had called to ask where it was)

the wifi even held up for a few games while my partner was getting ready

the harper s bazaar bar looks worth visiting once music is back on

the breakfast was mediocre on my first stay so i knew to opt out of thy this time.

to say a big thank you to one of the staffs named hilda who accomodate me and my kids and gave us breakfast to eat even after 10am, she just went an extra mile knowing that i am pregnant and my

they are the only pet friendly hotel and were extremely accommodating of our early check

clean room, nice bar area and considering right next to a runway very

didnt have a breakfast, this was due to us having one booked at the airport

couldn't fault the room but the lifts, bar & cafe were not very clean

we request for early check in and they only request for an extra charge of gbp 10, which we think is very

5 charge for room service

kids loved the pool!

equipped gym, nice restaurants, lovely area around the swimming pool

really big rooms even with 2 queen size beds still had room for kids to play

8-9 degree outside, inside was pleasant temperature and it was nice to swim in a small swimming pool

pool was a little over chlorinated

no free wifi

spa ally smaller than expected

oh and the wifi connection was really poor

room was comfortable and the kids loved every bit of our 3 night stay especially the smart tv

location for the purpose of the visit, excellent friendly staff, fee parking, free wifi and a nice pub

wonderful choice at breakfast and wee prepared

the service in the bar can be a little slow.

booked twin beds, and also requested an early check in

very accommodating to allow an early check

breakfast could be a bit better, quite basic selection

lovely as always! staff and breakfast is great building and decor is cool!

small bar and restaurant

quirky touches laundry room with iron. 10 early check in suited our needs :)

no hot water in the shower - breakfast not very assorted - no laundry service

and one more thing about this hotel incredible breakfast

staff were helpful when i asked for early check in, all be it was an extra 15 for the 3 hours before regular check in time

rooms very clean . breakfast service was rubbish

ll english)

ok but breakfast is small portion

accessible guest wifi also

wifi that worked, and wasn't just a hotspot

quite area, friendly staff and very nice breakfast will stay again

location ,breakfast, staff

bar food great, lovely location & plenty of parking

easy parking

location, boys manning bar handled it very well from busy to very busy at times and still managed to find us a taxi,

lovely breakfast