for our food and insulin, a bathtub for my husband to use, the breakfast buffet was on site and laundry facilities

the fitness center was very impressive. i don't see the selection of equipment at most hotels.

didn't like that we had to leave out of the hotel and walk over to the pool, and spa facility, if there had of been bad weather we would have gotten exposed to the

could have been more lighting in the room and the spa was closed

charge additional for wifi, it was a lot of walking before you saw an elevator, which they were so small; could barely

no free breakfast

my toilet in the first room i was in over flowed and me and my kids had to switch rooms at 2am because there was no staff on duty to fix the problem

pool and breakfast

staff was excellent. breakfast was extensive--filling/fresh

pool staff and full kitchen

breakfast was very good

nice kitchen plus a separate bedroom

great hotel .. wonderful breakfast

breakfast was perfect.

breakfast shower

easy checkin and breakfast

friendly staff and free hot breakfast!!

kitchen in room with full size fridge, microwave, sink, 2 burner stove

kitchen only

nice looks and room have a kitchen.

they have a kitchenette with no pots, pans, silverware or paper towels

hot tub, pool, free parking, in a nice remote quiet area.

plenty of parking. very clean property. landscape is very nice.

girls ( granddaughters 21 and 11) are fish so first thing is the pool (+)hot breakfast and pool access area (+)room was comfortable, good breakfast, nice pool and spa, friendly and helpful staff (-)to use the swimming pool and hot tub people in there partying drinking, smoking and then 4 kids under the age of 9 in (+)comfy beds, pool and hot tub, treadmill. (-)section connected to pool area smelled terrible, pool was very cold and hot tub was like warm at best (-)the pool was a bit questionable. the rooms need remodeling. (+)hot tub, pool, free parking, in a nice remote quiet area. (-)cleaned and once i had to argue about that i stayed for 3 whole days never got a chance to get in pool it was over crowded gym over crowded

great price, very nice breakfast, pool and gym, and helpful staff

gym offered at this location can improve

the free breakfast was very good

everything was perfect!! but the cold water in the swimming pool.

good position, good prices, comfortable room and very good breakfast!

absolutely nothing in kitchen area carpet in halls seemed old.

the room was large and had a kitchenette with a full size fridge

location was just what i was looking for as well as the kitchenette with fridge and

had a nice size kitchen so we didn’t have to go out for every meal

kitchen was not wiped down on out side of appliances

this was the disappointed point of my stay as i was looking forward to relaxing in the hot spa after a long drive

hotel has the same type of breakfast, gets boring after a while especially when staying for an extended amount of time

such as breakfast hours, wifi info, check-out time, etc

adjacent event center, sports bar and cefalu at the end of the complex all compete for the same parking

room service was not early and swimming pool was cold, jacuzzi out of service

two different bank cards in laundry payment option for dryer

the laundry facility was $3

nice laundry and vending

elavator not working laundry machine out of order

early check in, clean room, pleasant staff, lowest rate in the area

there was a very large group of children there for a dance convention over 500 kids

they are awesome after whole day on the road with kids

the pool is good

kind of far from the airport, therefore no shuttle bus service, which was rather disappointing.

our choice to not use the pool or hot tub

tv & wifi

2nights i was dere i had problems with bugs and room service i ain t have no help with nothing elevator was broke got tired of walking up and

there was only 1 towel where i had family of 5, when i ask the front desk person, she said the room service is gone for the day and she will bring the towel in half an hour

breakfast, swimming pool. close to family

laundry facilities

to 10 am, unlimited coffee, tea, hot chocolate bar 24 hrs, business center internet access 24hr, pool & patio, laundry room for your convenience, gym

good location. quiet. friendly staff and a good breakfast

hot tub/whirlpool was down for maintenance

very good breakfast bar

great place. good breakfast. nice pool. little older but well kept. staff was excellent.

best hot tub and pool ever!

fitness center, pool and spa were top notch

gym

the water on the pool is too cool

loved everything from our room to the restaurant food was really good too and kids eat free if your staying so that was a bonus

kids running down the hall screaming earlier but again not the fault of the hotel, more the people

ol and hot tub) is very convenient to use 7 days a week and both are really good to

pool room stunk like mold so the kids wouldn t swim

the pool was small but it worked the kids still had fun.

it was good just a lot of kids in the pool when we first went

that the pool gave my kids a rash maybe too much chlorine not sure

to add some more items on breakfast buffet like muffins, cheese danish, yogurt and orange

wish there was a hot tub but the pool was great and actually very warm.

pool under renovation at the time.

my kids loved the breakfast and the front desk attendants were very nice!

laundry on site was useful

loved that there was breakfast everyday for the kids and they loved the pool and the free popcorn and also the other family we where there with they got us rooms right

i like the breakfast u had

bring your own as sometimes reception understandably runs out) hotel has indoor heated pool and gym, great for kids

loved the friendly staff, the small gym and the pool with jacuzzi

pool was open had amazing time with my family of

relaxing, peaceful, has swimming pool and fitness center

the pool

the pool was open in timed slots but because there were so few guests we had it for hours all to

pool key. keep them is 30$ additional no one said anything

closes early and no restaurant or bar available after that not good service in case you have to stay on for a

room was clean, beds were comfortable and the pool was nice and large

shuttle ran too late to catch our flight so we had to rent a car

pool was small

the pool needs to be heated

nice rooms, great pool and hot tub, wonderful workout facility

hotels fault but alot of kids during this stay, and we couldn't really enjoy the pool or hot tub

so lobby was noisy room carpet had tiny pieces of cheetos left but promptly cleaned up by room service

no pen or paper or wifi or microwave to heat up food

did not like fitness room had no cell service or wifi, too many kids in hot tub unsupervised .

due to covid-19 there is grab and go breakfast which is a brown paper bag snack.

free breakfast, convenience to woodfield mall

no pool.

staff was very friendly and they still serve free breakfast

especially since i recently took my kids to disney, paid well over $3000

front des was sparsely manned and there was no breakfast on sunday morning, that i had expected

hotel offers free breakfast in the morning and there was only coffee and tea available

more food options for breakfast.

breakfast was good, internet excellent with high speed, only that i had to pay to use fridge n

limited breakfast choices

breakfast was good and room was very nice

offer free offsite gym pass for guests who prefer gyms with variations of fitness equipment

left at 6:30 and breakfast started at seven which i believe is very late especially when the people are staying

), the modern super clean rooms, the bar offering local brews, and the spacious, fully equipped fitness room made this our most

wished they had made an effort to have some sort of free continental breakfast

very clean, spacious and quiet room, excellent breakfast, friendly staff

i didn't make breakfast but the location was great!

very clean, beds comfortable, great breakfast

kitchen

interior courtyard, spacious, comfortable and safe feeling rooms, good facilities

we were surprised to find a full sized working kitchen in our room

kitchen was fully stocked,great

all utensils were there for the kitchen

laundry facilities were difficult to use and partially out of order

everything especially the kitchen

breakfast was really nice

the machines at the fitness center were broken

do to the covid 19 there was no complimentary breakfast offered.

there was a nice breakfast of waffles, biscuits and gravy, and cereal

microwave and refrigerator. easy access to internet. workout room. nice breakfast.

very helpfull staff and allowed us an early check in

pool was super small (think extra large hot tub) breakfast- finally asked for a refund, 45 min

also, lady that checked us in could have pointed out we would be next to the pool

large rooms clean pool area great staff

easy access to room and pool

gym was terrible, all the weights were gone, only 50 pound weights

location, breakfast is very good, and pool and whirlpool saved me

the gym is very simple with only two treadmills

the breakfast is great, such variety for all types of

needs some renovations, like the gym area is a bit small, the chairs at the dining need to be upgraded and the water in the pool

the full kitchen was

like the basketball court and swimming pool

room, breakfast, basketball court, great customer service, cleanliness, quiet

we could grab a drink at the bar or a snack right inside the main office

the en-suite bathrooms and the kitchen ware that was kept in the kitchen for use

while swimming one of the pool light came out of the side of the pool with exposed wires while my kids and several others were swimming thankfully no one was hurt during the process

loud kids running down the hallway after 9pm

i arrived at 10 am and asked for the free shuttle service they provided, the staff immediately said “no, it’s already passed the time”

that is really dangerous when you have kids and could risk them putting it in their mouth

no microwave in rooms,no bar or restaurant in hotel.

calm,clean, good kitchen,breakfast

liked the arrangement of the rooms, the complimentary breakfast, and the staff was incredibly nice

the basketball court was right next to the pool

dishes included in the kitchenette really made it feel like

i liked having a suite and although we didn't use it this trip the kitchenette was nice

i like the place i wish the pool is bigger and the gym as well. i'll come back again

the pool area was very cold. it cut our pool time drastically.

rooms were spacious clean and nice i like the pool and like having to make a reservation

there is a restaurant and bar on site

decent gym, pretty cozy feel

good breakfast clean and spacious

the pool was indoor which is great but it was freezing cold. only complaint for the whole stay

staff was professional at every turn (from check in to serving breakfast the morning after)

the breakfast was good

we appreciated the free boxes breakfasts and also being able to reserve time at the pool

pool and jacuzzi were

the professionalism of the employees. also the breakfast and how clean everything was.

room was really nice, as well as the facilities, breakfast was great

the pool/spa area. that’s about it.

breakfast was typical (nicer but nothing exciting) and easy and the pool and hot tub were great

old kitchen in room

work, the television remote was only provided at my insistence, the carpet was filthy, in-room kitchen had no plates, service, glasses nor anything other than 2 ice cube trays

they breakfast was hot and the location was in walking to distant to a lot of main attractions.

breakfast options

i wish there was more for breakfast

laundry service

that group of rowdy kids had about 12 of them

pool water cold.

the kitchen area in the room was great and it was so nice to have the almost full size refrigerator and

breakfast, friendly staff, and nice layout

it says breakfast included when actually it's only a snack breakfast. should change on website.

breakfast was lacking for a hotel in this price range,

i like the full kitchen and ample space in the room.

need more kitchen dishes utensils. very limited

room with a kitchen including a full size fridge, electric range, and microwave

no pool ud83dude22

it was clean, great location, friendly staff, and early check in was appreciated!

breakfast was carb & gluten heavy.

thank you for having working ev chargers! we’ll always stay here because of those!

pool, i booked it with the misconception they had a pool

was clean didn't look dirty like some hotel pool, i also like they give adults pool time with no kids

little happy hour, nice pool for the kids

loved cocktail hour and breakfast was

the bed was king size and it smelled like fresh laundry

staff was warm and welcoming, as was the pool and overall family friendly atmosphere

the complimentary breakfast is very, very good

bed, breakfast, location, service

this hotel for the pool for the kids

then restatred by 630 am, plus the screaming, normal laughing and carring on no problem but these kids just screamed next to door at top lungs for no reason, yes we could hear everything because

the pool and staff were awesome

this is a nice facility for the cost and a added plus is the kitchenette!!!!

better breakfast less carbs

no breakfast

the continental breakfast was pretty meager.

maybe a sign saying that you can get change for laundry in pop machine

we lovrd it we had a view of the pool initially thought the location was sispect because it sits right on kingery hwy

we love the pool it was so nice and clean and the hot tub was so relaxing

kids running on the floors all day and night keys not working to room poor lighting in th

room were having loud sec and banging on the wall with the headboard of the bed i also had my 2 kids with me and kept asking what that noise was , ask front desk to do something about it and they

cleanliness. room comfort. indoor pool. restaurant.

the shuttle drivers are great

the starbucks coffee bar was great to have

convenient location the room service was fast and delicious most of the staff were true

pool

the parking is kinda confusing because there is construction going on

my grand kids loved the pool

the pool was warm and my kids loved it very much

breakfast was great. staff was great! kids enjoyed the pool.

i wish gym opens earlier

has strong fragrant odor-too strong dogs should not be in the breakfast area children should be on a selected

room, good breakfast, staff was very friendly

wanted to use the pool, but not enough time, will do in the future.

size of the rooms, the laundry facility and the excellent guest service from hotel employee at the front, every time i

an altercation in the pool area with non hotel guest drinking and diving in the pool area in front of my child

the room was spacious. tv was upgraded for internet. breakfast has a lot of good choices.

everything is great! the breakfast is great !

indoor pool was on the small side and packed with kids.

my little family sure enjoyed the free breakfast with choices and the pool

the breakfast was awesome my kids loved the selection

pool and fitness room and a business center if you want it

complimentary breakfast, friendly staff, and great facilities

my kids enjoyed the pool and having kitchen in the room

full kitchen

was perfect with the kids

would be nice to relax in the jacuzzi besides the pool

the breakfast menu at the hotel

big room, big size refrigerator, good size kitchen

the in room kitchen

kitchen was great, size of room was great

breakfast ok. location excellent for me.

woman at the pool was playing loud obscene and inappropriate music

didn't have breakfast

restaurant and room service was delicious although pricey

pool, restaurant, business center, comfy beds.

breakfast in a bag. stale muffin and expired yogurt

location was good for what we had planned and the bar tender was great

on site restaurant closed sunday/ monday. so. no room service. indoor pool is not heated.

pool temperature was perfect

cleanliness of the room, gym, pool

only thing i did not like is the fact that the hot tub in the pool area was closed

convenience as we were there for dance free shuttle to woodfield mall and surrounding shops

we specifically requested a pulled away bed for our two kids since our babysitter sintuation has changed

hair around drains in pool area but was cleaned by the next morning so this is neutral not negative

in was a breeze and the pool was clean and quite big

from albert our shuttle driver to the front desk staff and bartenders we had a fantastic experience

down to the front desk and the guy told me he told the attendant that it would be 2 adults and 2 kids well then this morning we wake up and go down to the breakfast and give the card and the guy

no pool

very professional staff, huge room with great amenities, plenty of parking, amazing kitchen and bar staff, clean & neat lobby and quiet and serene surroundings and location

spacious room/suite that was nice and clean. ample free parking available.

gym, pool, location easy to get around

the staff was wonderful, the room was exceptional and the breakfast extra tasty.

meat was not really tasty, the rest of the breakfast was really good

staff are very friendly and meet the customer wants. breakfast is excellent

breakfast was very good and also you can take any time coffee if you wanted

very convenient, very clean, stylishly furnished room and very good breakfast

we loved the in-house restaurant and room service!

the hallway, terrible a/c unit in the room, wifi connection and tv reception kept falling out, towels were grungy

parking was great

not clean, no water in gym, snack store half stocked, room door stuck, room not clean, found used drug paraphernalia in

wifi

have a mini fitness room, which is good enough for morning exercise

early check in was possible

breakfast was the same as any other hotel that's reasonable priced

breakfast was decent

the price, the free parking, the great breakfast, the clean room

i thought the decor and rooms were very nice. liked the little food bar thing in the lobby.

right off the highway, up to date, very colorful, nice pool

bar does not open until 5 & check in at 3

the pool temperature was cold & you could easily hear people talking/walking in adjacent rooms.

pool table, jenga, cozy couches, tables to sit at

nice room and great happy hour and free breakfast

couldn’t get in the pool

we loved the pool!

and gym are under renovation which i am told only when i was checking-in with my family and with all my

clean hotel and breakfast was great

with hot water and free toiletries, restaurants/cafes onsite, a fitness center and/or a swimming pool

the pool area was the best hotel pool area i’ve ever been to.

it's fine but if you have little kids, it's a trek

we had 2 kids with us & it was nice they gave us a room close to the pool & on the first floor

pool was warm, fitness center was clean

property accommodated our early check in prior to the beer festival we attended

plenty of free parking

the pool was super warm and clean!

quite very clean and relaxing in the pool

the door leading from the parking lot to the hallway was supposed to be locked, but never was

the pool was nice

machine didn't work laundry room was dirty machine we're broken no coffee setup in room or in lounge no continental

laundry room door needed a key to enter, unlike the hotel in hoffman estates, which doesn't have a

the cleaning team was extremely rude when we asked for an extra towel and some laundry detergent

about the towels the front desk would tell us to go get them but then when we would go to the laundry room the lady would tell us to come back later (also she had a very cold/rude attitude with

laundry room and vending machines on premises but there’s hours of operation

eggs were chewy, didn't taste fresh. rest of free breakfast was great!

breakfast choice awesome.. pleasant workers.

pokeman gyms and nice place to stay

having a warm breakfast in the morning!!

room have everything that need for long staying. good free wifi. good breakfast. nice location.

breakfast was ok, small selection but ok the gym was clean and simple, had basic equipment, ok for getting a quick workout

location and gym

free pakring. nice area for breakfast.

breakfast

breakfast was great, if you get up soon enough!

the staff also keep directing me to the laundry facility when i asked for clean sheets

i wouldnt recommend it for kids under 3

their laundry room is convenient

was there with my kids the whole time i stayed and it smelled so much like weed and cigarettes

wouldn't be comfortable taking kids there

be sure if you get a get a chance to check out the amerian bar & cafe across the road

the color scheme and furniture style in the bar and eating areas

sparkling pool, well decorated,

had a late check out and was told to leave in 5 minutes by the cleaning staff when i still had 2 hours

a late check out which we're grateful for

the free breakfast

i would prefer if the hotel offered grapefruit juice for breakfast and the hours extended to 10:30am as opposed to 9:30am

best breakfast buffet. great location. clean.

great and reliable shuttle service. awesome breakfast, awesome staff.

shower is amazing, delicious breakfast and got a early check in!

the pool was clean and breakfast served was great

breakfast selection kids loved the pool and there was always towels available and you needed a key to get in and out

the gym feature and the continental breakfast.

gym nasty dirty

great location, yummy breakfast, friendly staff and the property management was great.

she was so helpful and pleasant in accommodating an early check in for me the last time i was in chicago, i decided to stay here

before check in time and cause they don’t provide a baggage room or locker, they offered me an early check in

we arrived early on a tuesday morning and staff let us have a early 10am check in we were grateful for that

i also like that there was no pet fee for bringing our

everything except no laundry for guest ! that’s extremely hard when staying a week or more

good bar & restaurant onsite- very reasonable prices

com app they only allowed me to stay on the bottom floor, next to the bar and casino

the food at the bar was good along with the drinks

no guest laundry room

i like that the pool was open breakfast was great and housekeeping was great every day

table lamp not working * smelly room * torn chairs and couch * smells like pets were there * no laundry bag * no facility to do ironing of clothes * poor infrastructure * very poor breakfast * if

the spa tub unfortunately was dirty

the spa was out of service, but it happens and it didn't take away from our very positive experience

the jacuzzi was close and the pool has poor maintenance

shuttle was very prompt

arrived at midnight, and the hotel provided a complimentary shuttle from the airport to the hotel

price and breakfast

fast wifi

the little gym was a nice bonus

many unsupervised kids making noise in halls and stomping on ceilings

the kids didn't like the bathroom door as it didn't feel very private

the shuttle to o'hare was convenient and prompt

we use the shuttle service to the airport, the driver was awesome

liked the breakfast and the pool

pool was not warm enough

pool n

clean room and around nice clean pool.good breakfast and very helpful customer service.

friendly staff and the reason we got this hotel was for the pool and hot tub

small pool. we were upgraded to a suite, so that made up for it.

breakfast was grab and go style, and lots of sugary items, so we took advantage of the kitchenette

they also have a couple of vending machines in the laundry room, which is convenient in case if you forgot to pack some food or if you’re craving a

laundry facilities were clean and available

kitchen in my room is very convenient as a traveling essential worker on contract away from home

laundry was clean, hallways did not smell weird(like other places) and was also very clean

the man that was tending the bar in the evening was very unprofessional; he was so

my husband enjoyed the fitness room

we asked about the bar if we could get a drink when we came in a friday night, st patrick's day, mind you

pool no jacuzzi can you billed me one amount and my charge says you’re charging me more what’s

pool very small . bathrooms outdated needs some attention .

the laundry and ice were close but laundry always out of order

i definitely appreciate them always having rooms available for early check in and not killing the rate for doing so

the laundry facilities

laundry room

there is a laundry room on the grounds and restaurants and shopping malls everywhere

this location was quiet and the breakfast was great

looks a little rough; hotel 'gym' is just a dingy room with two working pieces of

breakfast clean

staff,the location, free wifi, free good breakfast, free breakfast

breakfast was not up to par!

laundry

great kitchen and laundry.

i wasn't quite sure how to go about getting kitchen ware. but, i didn't really need it.

it has full kitchen

breakfast was not conducive to gluten and dairy free diets.

now, they ask that reserve pool time for you and your guests

hotel is only a short drive from o’hare and offers a shuttle to and from the airport which was perfect and easy

liked the hotel room it was nice the king size bed was great i liked the pool and the hot tub the customer service was

it was great to have a shuttle to the airport.

one thing that caught me off guard was that the shuttle was running not even each an hour and i had to take uber to the airport and in the snowy

location and breakfast

kitchen supplies were minimal but possible to supplement from the breakfast

the breakfast could have been better

the bathroom & kitchen were both nicely updated

quietness cleanliness the setup of the room with a kitchen bed was great elevator was fast there was a great work station to do my study

restaurant and pool were closed due to covid protocol

the first night i really had my doubts about the place-crawling with screaming kids, and cops going in and out

plenty of parking and good water available in the gym and pool, which were also nice

big parking lot , as well for trailers etc , fair price

grandchildren enjoyed the pool

the breakfast was very delicious

wish breakfast ran till 10 rather than 9:30

location, value, comfort and a decent breakfast. no complaints.

good check in service, great breakfast, and the free lemon water they had.

breakfast was delicious beds n pillows so comfortable

that the bar and restaurant attached to the facility closed at 10pm

it seemed pretty small for the size and the shuttle/valet parking was in the spaces closest to the door

the gym could use more weight equipment.

great price free parking nice location great staff good room queen beds big pool.

are always so many kids in the pool that are quite loud and seem to bring friends not staying at the hotel

the room was very spacious which is a plus when you have little kids.

pool gym coffee

the pool was closed and no good breakfast

the pool was closed and no good breakfast

the breakfast was wonderful and the bed was so comfortable.

i love it all breakfast and i was able to relax.

wasn't working for room service or any other service we reported that

spacious room and great breakfast

the room was not cleaned on the second day of our visit even though we requested full room service

also the room service people were very nice and

small bar inside

restaurant/bar

where on their website did it mention their evening bar and food service was going to be out of order do to the season being slow

the facility's bar and snack shops still closed but this is a great spot for a business traveler

breakfast was good and kitchen staff is exceptionally dedicated esp the head chef

they even have free washers & dryers for guest laundry

could be a few more handicapped parking spaces

it's location it's breakfast and social hour it's cost it's cleaneses the staff was very nice

the room was very nice. the breakfast bar was great!

overall clean, ample/good tasting breakfast, friendly and helpful staff, and a nice outdoor pool

room as well as the hallway was located above the laundry for the hotel and thus had a laundry room and dryer odor to it

very clean, staff friendly and the best breakfast included in your room price

screaming kids in the pool and they didn't quiet down even after asking; minor issue though!

some staff can be more polite, the weight room can be bigger and a indoor pool is needed

gym is too basic not clean not well mantained

pets are allowed. there is no pool. breakfast could be better.

my kids relocated from california to illinois for my sons job

free breakfast is amazingly good, several

they advertise the gym in the hotel, but in fact, that is one small room, with just a few things to do very pure

fast and easy check-in. great gym. easy to get to any terminal at o hare.

restaurants were pricey altho the mgr at the sports bar was outstanding

being right at the airport. salad from room service was great.

restaurant, bar and food store offer healthy, and delicious meals, and pastries

good it has a pool so the kids could burn off some energy

excellent breakfast

breakfast and complimentary drinks were great

unfortunately pool was closed due to covid restrictions.

too many kids but that's ok

the rooms were very spacious. breakfast was wonderful and my kids loved the pool.

the room was very clean and the pool was nice

the hot tub was relaxing and the pool was nice

the laundry facilities were clean & the beds were comfortable

pool could be a little warmer

the pool and hot tub were being worked on

shower/tub needs a slip-proof floor mat! very dangerous! breakfast buffet lacks fruit!

the pool to outside was closed

location, breakfast, room layout, maid service, fitness center

pool area floor needed cleaning.

breakfast was excellent & sitting room with murphy bed & small kitchen was great

very clean, great breakfast, convenient parking.

very clean! comfortable bed! best breakfast ever. polite front desk.

wasn't much of an outdoor walking area--it's sort of in the middle of a bunch of parking lots and shopping centers--but it was perfect for my purposes

everything, breakfast always good , room was nice and comfy

i especially was pleased with the well lit parking