clean, location, room service, restaurant in the building, parking, kind staff

no room service on sunday mornings

breakfast was a treat (i may just drop by every day

also i was told i had a harbor view room but i didn’t i had a loud street view i was upset breakfast wasn’t included with the price i paid for the room, if i wanted breakfast it was à la

the larger tv in the bar area needs updating big time

the pool wasn’t heated! lol but it was a great place!

restaurant and bar on site

swimming pool and gym

and the hot tub wasn't working at the time but the indoor pool was super relaxing

restaurant and coin operated laundry on site.

the location was great and free hot breakfast was a huge save!

accommodations,staff friendly and professional,excellent breakfast

breakfast was good in the morning

kids noisily running around in halls at all hours

the breakfast ended at 9:30am a bit too early

the little bar at the lobby close at midnight/ too early

the bar was delightful

me and my indiana bestie (ace) enjoyed the pool

everything especially the bed and the pool.

we stopped for a nightcap at the bar downstairs and amir was great

the room set up and breakfast was great

it include a kitchen and seating room

the cleanliness, the kitchen area. nice size room

bed confortable, studio space nicely organized, kitchen ok, breakfast very good

broken equipment in the gym no shower in the pool area. no jacuzzi

wifi had some issues but this was later sorted.

that the restaurant was kosher, room service and the hours it was open to dine in weren t convenient

was no breakfast or room service

wifi was so bad: 0,5 mb download speed

we heard kids crying and screaming for a couple of hours

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

there is no gym and the breakfast included is really poor

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

the gym was a little small

loved the lobby and bar area, had lots of options

breakfast was not included so we skipped it. i thought it was included

the bar was nice

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

and the waiters made sure to get our order right and always made sure we were comfortable did laundry too very good place for shopping

i was a bridesmaid and was not provided any early check in, not even 30 min early

bar and restaurant had a limited menu

we disconnected it but room service connected it again every day

exceptional breakfast with so many options and non dairy options as well

breakfast use of gym accessible parking friendly staff maintenance laundry service available accessories close to

and fast check in, room was clean and modern, great pool and gym

complimentary water bottles, coffee/tea service in lobby, gym, breakfast, pull out shelves, nice staff at desk & kitchen

due to covid-19 the breakfast was limited and the pool and fitness center were unavailable

ohh and i enjoyed the gym

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

the breakfast was enjoyable with plenty of options

(drinks were amazing) we are looking forward to visiting again and using the spa services

spa was excellent

hotel & spa has become my home away from home

kids totally love the fact we can finally use the swimming pool

great spot for girls night with dinner, bar and spa

i always love my breakfast , the pool and hot tub so close to many activities

one elevator was broken, the hallway was hot. kids were playing soccer in the hallway.

pool, gym, business center, etc

than the constint doors slaming, the kids running down the hall late at night,or that the air condioning didnt work the place was

did not have breakfast but the location is perfect.

kitchen area was awesome, loved the fuller size refrigerator

a fairly new hotel so it’s very clean, i got a suite which came with a lot of things like a kitchen (oven, dishwasher, pots, pan, refrigerator, stove) the one bedroom suite had 2 tvs, iron ,

the breakfast was great and location was too

rooms are beautiful, they were very fair about pool time

waffles for breakfast were great for the kids

is too small for five people with kids

minor - the selection and pricing of the coffee bar in the lobby

quietness the food and the gym i didn't get a chance to get in the pool but maybe next time

the hotel bar and the layout of the room.

gym was nice. room had adequate space with appropriate amenities.

we enjoyed the game room( ping pong table and pool table)

big rooms. nice, spacious pool.

in this time of covid having a kitchen was very helpful

rooms are very large and all have a patio that faces the pool

room had high ceilings, beautiful kitchen

they always accomodate my requests either for early check in and my preferred floor...

spa was disappointing- i had a scalp massage and foot massage and it was mediocre, i expected

the pool area is nice

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (-)room service meal price (+)clean, super nice staff and delicious room service (-)the menu for room service was limited and expensive. (-)room service rep over the phone mentioned that our food would be delivered in 45 mintues (+) room service for breakfast was excellent and well presented (+) room service was very good and super quick (+)room service breakfast was outstanding (-)took too long for room service (+) convenient access to restaurant in house, good room service and nice porters and bellmen ready to

red door spa waiting end of day and bar great with 2 different kind of

was great, the bar man, german, was an excellent chap

late check out

friendly staff. early check in

comfort, cleanliness, early check in

held my kids hands

early check in

needs a little updating-no bar soap in the whole hotel

the scale in the gym is outdated

really miss room service

and the b inherit pool & jacuzzi was our favourite part

we loved the pool.

breakfast or paying buffet or continental, restaurant, sauna, fitness centre, business centre, golf course onsite and private beach

i was surprised not many guests used their gym and sauna

from the ladies that clean the rooms , to the lady that does the laundry and especially vinny at the front desk

the gym facility is in the basement, machines not working

lady who does the laundry for the facility is also very accommodating

the friendly staff. the breakfast and the nestle coffee machine.

loose safety bar in bathroom

better-than-average hot breakfast

their was no breakfast due to covid

we switch up to 3rd floor because some ignorant kids was running stomping at 3 am

parking.

clean, comfortable, quiet, good breakfast.

friendly and really helpful, bed is super comfortable, fairly good breakfast options, wifi is great

parking wasn't available at times

the staff was incredibly helpful, breakfast buffet was great

parking, wifi, & breakfast were included /free

clean room, comfortable bed,decent shower,good breakfast, friendly pleasant staff,good location, easy access, nice bar, and reasonably priced

i didn t like you stopped the breakfast lol

i like the laundry room and continental breakfast was great

nice place, good location, good customer service, nice hot breakfast, nice rooms, we love to stay here again

it had a full size fridge, and kitchenette

i love the fact that the property has a swimming pool

clean rooms staff friendly close to pool and beach will come back

clean spacious rooms, beautiful pool, beach across the street as well

we reserved the room with 2 double beds but decided to upgrade to the kitchenette

in rooms, side doors left open not safe, wish they leve the kitchen supplys in room and not have to ask for things

change up grab and go breakfast do something different

parking laundry service staff

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front desk, but he shut the machine after he realized i

comfortable room with 2 comfortable double beds, small kitchen and good size bathroom

the kitchenette is well-equipped but instead of a dishwasher you should have a washer/dryer.

great facilities especially enjoyed the pool

enter toilet height and parking.

ds and adults)

the property, rooms need some updating and parking was tight but overall i will give it a nine out of ten

there is no room service unless you request a day before the actual service

early check in and very nice check in girl.

to notifying the front desk for room service

super clean, great room service and super comfortable beds

bar barely had alcohol and closed very

room and breakfast

clean. conveniently located. great breakfast. quiet.

breakfast was pretty great

only bagels were served at breakfast, no toast/bread option available

clean and the breakfast was great

is hard to find on long island and the room is a mini suite with a pull out couch and a mini kitchen with all cooking equipment and their free breakfast is fantastic

the kitchen is not well equipped there is nothing to cook the stove does not work well

no golf channel on tv

the room could use a renovation, but the outdoor pool is all that mattered to the kids

a room with 2 queen beds and kitchenette, was shown a room with two twins and no kitchenette

the gym that they advertise- not open

only thing i didn't like was fox news on the tv at breakfast, but i had my phone and focused on that

they gave one bagel , one butter, no juice or milk for kids

gym is very small and the machine wasn't working

when traveling with kids, having a pool is a make or break decision

clean room, helpful staff, nice hotel bar that was not as expensive as i thought it would be,

in the parking lot could have been cleaned better

nice outdoor swimming pool

gym was close

very clean; staff respectful and courteous; nice and comfortable rooms; and a lot of parking.

the staff is not always at the front because they are also doing laundry

the breakfast was grab and go very limited​

our flight was cancelled and the front desk agent went above and beyond to sssist us with an early check in

in pet fees (non refundable) for our 2 cats for 5 nights, ridiculous

more varieties of breakfast

the staff and bar on the rooftop c:

noise from the rooftop bar on 1 night was a pain.

the rooftop bar was closed but the oo lounge was great.

location and shuttle to spa castle

clean quit the moon bar on the 8 fl and the one on the roof top i always stays there every time i go to

daily breakfast, easy access

the guy serving breakfast was attentive and efficient

asked for early check in on the arrival day and the staff was so helpful, we managed to check in 3 hours

cleanliness & breakfast

lack of parking and the breakfast choices were not too good, especially if you have dietary

clean, simple, quick, nice personel, good breakfast

breakfast was great

breakfast was great

was very clean with perfect breakfast

morning breakfast and quiet place

the room was really small so not worth the price paid but i guess that’s from them having a late check out which was

the bed was comfortable and was happy with the late check

very accommodating and even offered late check out

we would have liked more choice at breakfast, every day was the same offer

breakfast was amazing ud83eudd29

until 3:30 am there were after hour parties with booming music, and vomiting ‘underage kids’ outside on the street

(it wasn’t a flattering picture) i was afraid to stay there with my kids, but we had an early flight, and the reviews were so good i took the risk

shuttle driver did not provide me with a safe experience

i asked for a hotel at jfk, as it turned out, they only had a shuttle from laguadia

location to the airport, free shuttle, food on sight, indoor pool heated

very nice new hotel with a shuttle to laguardia.

the gym was closed.

modern and stylish hotel, great staff, nice rooms, good breakfast, well equipped gym and

i wasn't given a wifi password or a remote control for my room

free frozen breakfast late check out location

not room, phone in room not working, room was extremely cold, no heating instructions, no info on wifi given by person at desk

the very first-morning room service came and we advise we don't need anyone

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

cookies at check in were a big win with the kids

the breakfast was extremely well done and delicious with a very nice variety

breakfast was typical for a hampton inn, that being said, breakfast as part of the stay is always a

great breakfast, very clean, near shopping center, fitness room

located staff were kind room was clean and ready upon check-in very easy checkout process breakfast was

breakfast menu and rift raft.

amazing breakfast buffet with so many choices! clean rooms and very friendly staff.

need nicer towels or use better smelling laundry detergent

property, a few workers reprimand for smoking on the propertylaundry area is in basement easily accessible from street

convenient. great breakfast.

you get free breakfast in the morning & free wifi

the breakfast did not include many warm options for kids.

breakfast could have been a little more selection but i wasn't disappointed

they also offered breakfast in the morning between 7-10am

we were lucky enough to get early check in which was greatly appreciated after a long flight

the staff were amazing!! kevin the shuttle driver was just the best!

great location. staff was awesome. room service was extra nice!!!!!

where nice and clean and very quiet, the room service had very good prices and great food selection, the location was close to restaurants

and a complimentary airport shuttle to get there at 4:30am

the hotel shuttle service to and from the laguardia airport was super convenient as well

our 2 kids slept on the sofa bed, comfy enough

no restaurant or bar except coffee bar until 10

cleanliness, friendly staff, yummy breakfast

there is a gym and outdoor patio to view nyc skyline

better breakfast menu

breakfast

front desk waived early check in fees

were clean and the breakfast was efficient

breakfast, gym, location, profesional staff, clean rooms, no smoke odor

with family one expects the room to have a microwave and a fridge to store milk for little kids

also we would have liked to know ahead of time that the pool wasn’t available

pool closed.

spacious room, pool (until labor day, when it was locked).

the friendly staff and immaculate condition of the room. the breakfast was good, too!

i had a lounge with tv, kitchen area, lots of storage space, tv in the bedroom, along with a lovely king-sized bed

they gave me early check in at no cost and we're very attentive to answer any questions

the breakfast staff was not friendly

bed $ pillows outstanding breakfast super!

breakfast was very. nice to have shuttle service to jfk

didn't stay for breakfast

i wish they advertised their free shuttle service

we had to leave before the complimentary breakfast - so no review for that

rooftop and gym room was a great addition to the stay

rooftop bar was very nice but the outside couch i sat on was very dirty including long strands of dark hair

no room service until requested

big room comfortable mattress kindly service bar good location

charges you an additional $16/night

customer service from check-in to check-out

the bar is also a restaurant and serves breakfast/lunch/dinner/snacks

room service was really good

no breakfast made available.

ss than 10 minutes ride)

location of the hotel was very convenient to la guardia airport and we appreciated having a shuttle pick us up when we arrived after a long flight

us a pool and a tennis court)

pool and spa very nice

the shuttle wasn t available so the hotel paid for our taxi to the airport which was awesome

breakfast

the breakfast and the staff was friendly

swimming pool not available. coffee in rooms was very poor quality.

no swimming pool.

making my booking, i specifically sorted by facilities like a swimming pool, gym, and airport shuttle service

parking difficult with laundry patrons taking many spaces

offers free parking, but it is not guaranteed, so they will advise you to arrive early

the parking area is supposed to be exclusively for hotel guests, not for laundry services

staff was friendly and facilities like gym , 24 hour coffee machine was helpful

parking

the kitchen was fantastic, but there weren't any mugs or normal kitchen things to use

good breakfast, the bedrooms were better that we expected, very clean and big

very spacious room, had a whole kitchen and living room

even allowed very early check in around noon

the kitchen staff young lady was a hard worker, kept things tidy and clean, and

newly renovated with an airport shuttle was a huge bonus!

at the roof top was great, room was clean and spacious for a family of 4(2 kids under 18) and was a walking distance to a nearby mall that had target and tjmax stores

the beds are comfortable and my wife loved the spa tub

i had my 5 month old baby and two other kids had to walk about 15 minutes from the parking to the hotel

airport shuttle, staff knowledgeable of area and things to do.

didn't like the breakfast that was included

the only reason we didn’t enjoy breakfast was simply due to our schedule, but we’ll definitely try it next time

breakfast was not replenished in time.

breakfast is good and has an oriental touch

the rooftop bar was great!

“breakfast included” it’s a scam.

there was no breakfast offered. there was coffee.

breakfast is just ok and there should be a microwave in the room

they always have fresh tea at the lobby and great breakfast at the roof

breakfast was not good n room is bit small in size

noisy was put on a floor were owner family lived kids running in hallways late night babies crying laundry carts up in the hallway all night was the

is accessible for folks with limited mobility - i liked that it's really not a place meant for kids to be, adults only

right across the room with coffee, ice machine & microwave which made it so convenient for my kids & i

type refund i didn’t get no sleep last night all room on that floor they put someone with all kids a cross from running hallyway all day and night i left be4 my time too

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

had breakfast at restaurant on last day, food was good not great

had to pay extra for breakfast even though tasted good and no food offered for dinner.

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the indoor pool

was slightly disappointed with the tardiness of the shuttle

options, they stored our suitcases after checkout so that we could leave to get lunch, and the shuttle to take us back to the airport was prompt

i wanted accommodations that were close to the airport with shuttle service, comfortable bed and was clean

the beds were comfortable, the showers had plenty of hot water, the great breakfast had many options, they stored our suitcases after checkout so that we could leave to get

the breakfast needs improvement

clean room, warm pool and great hours for the pool and fitness center.

plenty of parking, good heat specially during rough winter and snow and location is close to the downtown

parking was plentiful good central

convenient and plenty of free parking

a bright friendly bar and restaurant

very friendly staff, good breakfast and coffee

loved the fact that there's a kitchenette

the kitchen staff. hotel employee is so friendly & helpful. pleasant demeanor.

breakfast is ok for me but could be better in terms of the quality of products

breakfast amazing. betsy at breakfast bar is super helpful

convenience of the location, because of were i was able to park my 18 wheeler

the gym is fair — suitable if you mainly use a treadmill

no parking/ a choice of breakfast meat

staff very friendly. breakfast very good.

breakfast included and it’s delicious. place is very clean. good customer services

breakfast is a bit bland and basic but similar to what you get in other similar hotels

stood for a funeral with my kids and even my three and four year old said “this hotel is not that nice”

loved the spa tub in the room free breakfast was great

spa tub jets needs to be cleaned better

included parking and breakfast. excellent hit shower.

it would be nice to update the bathroom and spa

helped me by offering a late check out time

location and breakfast.

breakfast was top tier

didn’t like the single use items for breakfast including plastic cutlery, paper plates and non recyclable cups

was right there breakfast in the morning nothing to complain about it was nice and quiet everything was

reached there early in the morning and i was really pleased as i was given early check in

no water bottles or kettle, minimal snacks for breakfast

breakfast to go is available but not vegetarian. more vegan options can be added.

i mis that they didn't have continental breakfast ud83dude15

we didn't try the breakfast

i didn't like the breakfast. it was the same every day and not worth the price.

the jets in the spa bath in this particular room did not work properly

the spa bath jacuzzi was very relaxing!

the front desk person was rude. the spa tub didn’t work as advertised

didn't like the fact that there its no refrigerator in the spa rooms

jet spa wasn't working correctly

kids need to walk up to the 3rd floor after the long travel

gym

the gym was well equipped

the little gym area and business room was a plus

the shower had good pressure, there was also a small bath, good size for our kids, and plenty of nice towels to use

needed late check out he manger was rude and nasty said i have to pay $80 extra for late check out he was

staff allowed a late check out

the staff were really helpful and freindly and allowed for an early check in.

the staff was very friendly and accommodated my needs to help me out regarding early check in

airport was close. shuttle left on time. room was excellent

continental breakfast with waffles made on the spot

a spa tub in the room.

helping staff. the guy at front desk was friendly and shuttle bus was good.

airport shuttle bus

comfy beds, great wifi, proximity to the airport

room service food trays laid in the hallway for two days

gym, sauna and pool were unexpected pleasures

slow wifi...i do not like needing to pay for higher speed wifi

clean, staff were friendly, parking was accessible. very comfortable bed. pool kids loved!

the breakfast room was great, clean and well stocked

the business centre was great and the gym on site

bathrooms next to large burst area and gym had key card locks but the room key would not open and no sign

old .. old air con / gym / rooms ..

they gave us an early check in on the day after american airlines canceled a night flight

the kitchen area option

breakfast

the breakfast was piss-poor

the breakfast is too simple.

breakfast was great and easy quick day starter