elevator, and i wanted breakfast to last a little longer on the weekend, since people like to sleep in a little longer

the fitness room was not kept; towels not available; no water; no weights to use; no tv remote

our room but we reported it and the clerk tried to fix it , but other than that bed, breakfast, fitness room all were enjoyable and last but least the clerk was very helpful if we needed anything

there is a fitness room, but is in the lobby right across the check-in desk and since that provides no privacy

oh and the staff was rude & there was nowhere to fill up water other than the sink or in the fitness center, which that water machine definitely has never been cleaned as the water tasted

liked the kitchen in the studio, just wish the appliances like plates and pots were in room but they were

oh it had a laundry basket

i really liked having a kitchenette

the kitchenette and laundry

it had a working kitchen with a fridge.

the restaurant did have a bar which was a plus

when we got back we had to wait another hour with 2 little kids

kids running up and down the hall

00 for a candy bar that the desk attendant told us was $2

modern, friendly staff, very comfortable bed and airport shuttle

the lady in the kitchen is the best

i traveled with kids so the refrigerator and stove were handy

love this hotel because it has a kitchen with stove

the gym was lacking in equipment and variety.

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

there aren t any jacuzzi tubs at this facility anymore. i wish there was room service.

friendly service; clean room; wifi availability; in-house restaurant; & indoor swimming pool

fitness room, was very poorly kept, mainly because parents at the pool were allowing there kids to run from the pool dripping wet on the the equipment

small pool overrun with kids

we used the hotels shuttle everyday we were there and all of the drivers we so friendly and super helpful

convenient with round the clock frequent shuttles to mdw and clean rooms with all the essentials including microwave and mini fridge

it was close to a lot of thing the gym was nice

great on shuttle service to airport. breakfast was good. friendly staff. room was comfortable.

also, easy access hotel shuttle

free shuttle service/friendly, attentive staff/hot breakfast

the amenities were good. fitness center and pool were nice. loved the bathroom.

convenience to airport, swiftness of shuttle, front reception friendliness

location and airport shuttle

t small) and the restaurant had good food for decent prices

cleaning towelettes in gym

walls are thin you can hear into other rooms and the lobby had kids everywhere playing in the halls and lobby

airport shuttle

were black kids -( about 30 of them) that took over the whole pool the entire night we were there

shuttle service was phenomenal, gave us a deal on parking upon arrival

she helped us get the shuttle but before we boarded the shuttle she made us fresh coffee and toasted us a bagel

the hotel for the most part was very well kept and the shuttle service to the airport was very quick and much appreciated

the room service was excellent. i enjoyed my trip.

was close to the midway airport, had a shuttle that would get me there in time for my

ry early) flight

the shuttle was very convenient

room service and bar hours need to be extended.

were a little disappointed with the pool situation, very strong chlorine smell and the space was small

couldn’t use the pool because so many kids

nice pool and gym

was a good bonus, because i can t travel anywhere without there being a indoor pool because my kids loveee to swim

loved the fireplace in the lobby and free shuttle service to the airport! very friendly staff!

from 9-11pm terribly noisy -people in the halls loudly laughing- kids running and making noise air conditioner blowing hard, noisy, very cold

the bar was not open in the evening and there was no room service available despite in-room advertising

bad kids ran the hall all night

the pool is tiny too small to enjoy

location and shuttle to airport

they have a convenient shuttle service to/from the airport

located in midway hotel complex, safe, clean, good breakfast, minute to costco, walmart etc.

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

got the best service the only thing i didn't like was the breakfast i had to take medicine and i can't have bread or

the breakfast was clean with a lot of options

we also like the 24 hour accessibility of the hotel shuttle to and from the airport

i love the shuttle service and it a clean hotel and close to the airport.

quiet and clean and had shuttle ?

location, convenient shuttle from and to the airport, clean rooms and hearty breakfast

we ordered to go food from the bar and got to the room only to find that the crabcake was burnt

super convenient to midway airport, with a shuttle to and from the airport

free shuttle to airport. indoor pool and fitness center.

the hotel was nice and the shuttle to the airport is very handy.

option to stream your own subscriptions ie netflix, disney +, which is great when traveling with kids like i was

the laundry room needs monitored more because i just needed to wash a small load and waited an hour

breakfast was good for being a grab and go box

breakfast was good, loved the location

location, breakfast was good.

clean, great breakfast, nice staff, free parking and 10 minutes from midway!

breakfast was horrible, the kids wouldn't even eat it

not a huge amount of choices for breakfast, but it was good enough for a budget hotel

breakfast no good

were kids sitting running playing laying and talking on the phone in the hallways and in front of the

there was no breakfast as advertised

the wondering of random people near the parking lot

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

loud in the morning since the room they gave me room 116 was right in front of the house keeping laundry

laundry machine didn’t work add the staff was not friendly

no pool.

it’s always huge, clean and laundry on site

6 has always if not been one of the best hotels, it may not have all the amenities (pool,jacuzzi,etc) but some locations do have free breakfast and it always has free coffee and

we left our car here while on vacation and were shuttled to the airport and picked up at the airport when our flight came in at 2 am

there’s a gym

shuttle service bonus

to midway airport, great staff, clean, convenient shuttle to airport, good night's sleep, nice breakfast and excellent value

very friendly staff, clean, great breakfast, safe location.

was dirty on both beds mattress one bed one was ate up the lock on the door broke i checked in late asked for a late check out and was rejected also was woke up out my sleep over a hr before

it was nice the kids enjoyed themselves

on the phone and asked for napkins that i was told no one was available to bring me any so my kids had to use rags to eat their pizza on

tv didn't work the first night there were kids talking and running down the hallway, and i got charged for my 2 complimentary bottles of

they accuse my kids of taking sheets and comforters .

and the fact that a lady offered me to smoke off of a vapor pipe in the pool area with a lot of kids there

the elevator was broken so good luck if you had a lot of luggage or small kids and were unlucky enough to be in the 2nd floor

location, free breakfast and parking and laundry facility

cleanliness & breakfast bed was comfortable

they also have guest laundry services, coins only but front desk can give you coins in exchange for cash

the only room for seating was the desk chair and a padded kitchen type chair

had jacuzzi suite was super clean room was huge price was awesome only bad thing was pool was out of service but that’s ok

free breakfast ud83dude0dand free parking

reasonable pricing +pool+free continental breakfast=one happy mommy

pool area and the hours are basically all day and night ud83dude0d the pool was open 7am

the continental breakfast was good

gym facilities

was ok, but not if you don't have a car, staff was friendly, i liked that they had a laundry i could use to wash our

clean an nice room. breakfast was very good.

helpful also bc they spoke spanish as well and that helped with my parents, we used the gym and laundry room which was very nice and the staff helped us locate them, the breakfast was good as

was super accommodating and let me do early check in at 11am instead of 3pm with no extra charge

staff, comfortable bed, breakfast

i didn’t stay for breakfast

hot food(bacon/sausage and biscuts and gravy)pool was nice for lap swimming/small but efficient fitness center/friendly

amazing help for my early check in and very friendly and extremely well at balancing having her hands full , guests ,

location and the free, hot breakfast.

attendance at bar and restaurant

nice upscale area and great lobby and bar area.

whether it s breakfast or a drink at the bar in the evening, they are fantastic

room service was great

the bathroom was a bit bigger and that there was room service for dining

great location restaurant was delicious and cozy gym very nice and clean morning coffee/tea in lobby was nice and quickly

the rooms are spacious and well-appointed, and the quality of equipment in the gym facility was a welcome surprise

d to ask for it), restaurant service was slow, paint and door fixture in

no snack bar if you just want to get a soda or bag of chips

the swanky, nerdy, studious vibe, the great views, the spotless rooms and gym, the friendly yet very professional staff

having the small kitchenette was a real money saver - the staff at the front desk was wonderful - and the hotel was

continental style breakfast was edible and included a variety of choices; nothing overwhelming

good and quiet environment, having kitchen equipment in other to cook by myself.

the (breakfast) should not be listed as such. it's a muffin or nutrigrain bar

breakfast muffins were hidden behind the desk when i checked out

was not a hot breakfast just a grab and go even though booking

pool was closed which was rough for my kids, bedding/mattress were average-uncomfortable.

was nice really enjoyed my visit, my kids really liked the hotel made me look good

kids indicated the pool was ok

fitness center was 24 hours

the breakfast was done very well for covid

the breakfast was awesome

pool area could use a bit of maintenance but other than that everything was perfect.

breakfast was excellent, staff very nice , loved the little extras in snack area has nice pool

pool way to small for number of guests using it. also, no hot tub.

i could hear the expressway by way of the wall air venting system. there was no breakfast.

didn't use the pool it looked

pool was one of the best experiences as far as hotel experiences go

employee who works in the bar & restuarant provided excellent customer service

the bar area was great the gym was awesome with the glass window

i was even allowed a late check out since i checked in at about 10pm on arrival

i love the decor, restaurant and bar atmosphere

accommodating a guest who needed a late check out is a must for quality and return service.

the room service and in-room bar options.

the location for perfect for us to visit our kids at uchicago

they made us aware of the shuttle service

the breakfast bar was good, plenty of seating.

i appreciated the morning coffee bar too

the gym was on the smaller side but had what i needed.

it had hair and soap scum in the please we’re you would put a bar of soap and the sink and toilet and door to bathroom wasn’t clean

bad thing, wifi didn't work that day because of a bug in all the building

guess there is no room service

also, not many hotels offer parking when lodging with them when having your own vehicle

wifi keep going out and someone kept knocking on the door late at night

treadmills in gym were either not working or off-balance

lovely hotel, the breakfast was an added bonus! nice staff, clean rooms. would stay again :)

the continental breakfast was delicious, with both hot and cold items including eggs, cereal, fresh fruit, lots of

from the hospitality of the staff, location, cleanliness, complimentary breakfast and spaciousness of the room

the staff were amazing and helpful. they also allowed me late check out.

hotel is accessible directly from the parking which is great when it’s cold, and free access to laundry is very useful

the staff were so helpful and the breakfast was awesome

heated pool was great

there were plenty of options for breakfast in the morning and lots of food options in the vicinity

very well upkeep nice pool good breakfast could be quicker on restocking what’s down

breakfast and the pool

wifi was a bit wobbly, but several networks to choose from

security, room service, bedding

no street noise they accommodated my early check

the beds were small quite old material was available in room. no room service

dirty rooms dirty carpet smelly washrooms no room service no facilities

super happy it had a small kitchen area to cook a meal

everything was available to me when i got snowed in. laundry, food, and an excellent stay

room, building, gym

lovely spacious room. i liked the kitchen very much.

great location, clean, good gym, nice staff, great breakfast

location. was close to arena and transportation. liked the bar in the 2nd floor and pool table

breakfast option availability if you didn’t come at the start of breakfast

the breakfast was pretty good, the staff in charge were very attentive

breakfast was great

breakfast could have been better.

the location was so great and their shuttle escorted us to and from the arena safely

disappointing that the bar was closed after returning from our event

did have drinks and wings at the bar the night we checked in, and the wings were really good

resturant when listed on site, only a bar with limited hours

the location close to the arena. the shuttle to the arena.

kitchen area was very nice

guest laundry is free and fitness center has everything you need

we like the decor and the design and the little bar area was nice

the breakfast menu was limited. and there wasn't any hand wash in the bathroom.

breakfast was good recommend bacon and sausage and eggs separate .

pool

we also had called front desk and room service just simply for some plastic ware and plates so we could use the microwave and warm up

we were there for three nights and room service came every day to clean and change out towels

my daughter really enjoyed the pool

a guest from a different hotel and the lady stopped me at the door but let the white lady and her kids in

staff great. free wifi, laundry and breakfast.

room service

also the wifi was really bad

no free wifi, snacks are overpriced

location, very clean, staff, breakfast, online check in/out, eroom key.

used laundry slip in closet

the gym and the pool.

nice area to do laundry with tv and vending machines

comfy bed, good location, friendly staff and given a late check out of 1pm with no extra cost.

roaming halls harasses my kids

gym is not very clean elevator is not very clean inside of the room was fairly clean but daily

to convention center, nice food court and also sit down restaurant, gym stocked with cardio and weight machines, catch a cab anytime

for wifi and then removing from the bill which they did not till i pointed out

room service call indicated they were not able to include fries with their burger, only kettle

the room service menu was limited. breakfast items served all day would be lovely.

we found the overall independent, non-corporate/chain feel of the hotel charming, and the bar staff at the connected restaurant was very friendly

greatest location, and great bar for drinks off the lobby.

attached bar was also good with a good menu

in-house italian restaurant and also a popular bar & grill

our room there were not enough hooks or towel bars to bar able to have my clothes and wet towels hung up -- i had to strew them over chairs and

gym,laundry

love the breakfast idea also $10 for adults and free for kids

the kids enjoyed the huge screen

location was perfect for me…close to my friends muay thai gym

location and gym

lots of parking for free

who seem to be up to no good constant loud music coming from other guests vehicles late at night kids running up and down the hallways late at

my kids loved the cable tv

this location has parking for my truck

wifi was free and of good speed

there is laundry, which is key when on a road trip

hotel, spacious room, we got an early check in and late check out which was a relief because of our flight

the wifi was strong and easy to connect to

my kids aks for the swimming pool , but the pool not open at that time because the covid 19

customer service an the breakfast

she allowed us early check in which what we looking for after 8hours drive from toronto

there was no complimentary breakfast

it has a decent continental breakfast

no breakfast

the room was a good size for 2 people. hotel had a pool & hot tub & laundry facilities.

had a bad smell near the bathrooms every time we walked by and the breakfast was ok at

breakfast too busy

lots of space and the kitchenette was great, especially in the morning with 3 kids

did laundry at hotel, but they ran out of laundry detergent so we had to buy some at a walgreens

kids said the pool could have been a bit warmer, ha

i think it was quite clean though i would have appreciated a small pack of lysol wipes for the kitchen surfaces or a card stating they had been sanitized

gym and pool with gorgeous view

perfect location i didn't try the breakfast as i didn't have time but it looked very good the gym was big and with a nice view on the city

staff was pleasant and there seemed to be great amenities (breakfast, bar, gym,

location to walk to the museums , room was really nice , pool and hot tub were nice kids loved it

information on internet said a kids buffet was available

after we put our stuff away and kinda settle, i tried giving the kids a bath but come to find there are only 2 bath towels

add we had originally saw to order the room originally said they had a hot tub, wine limited, room service

room service that they cleaned the room every other day not everyday

we had to lug our luggage and kids down to the lobby 3x to make it right

me breakfast or restaurant or bar attached but still a very neat place staff super friendly

central location close to everything nice rooms and great beds nice and helpful staff good wifi

indoor pool, better gym and vending machine facilities

we had to lug our luggage and kids down to the lobby 3x to make it right

hotel food and bar service very

no grab bar in shower. hand soap too small. soap in shower mounted too high.

they don’t clean your room everyday, the bar wasn’t open, coffee was absolutely awful

just that the bar wasn't open lol

onsite bar and dining was closed due to covid.

the breakfast, the gym and the hotel was also pretty clean

super noisy ( doors slamming, kids crying, people shouting, car alarms going off)

made a last-minute decision to spend christmas in chicago with our kids and needed to find a place to stay near their apartment

i loved using the gym on the second floor!

no information about gym or pool area

nice location big hotel had a pool ok wifi

parking was ample, staff was very nice and friendly

comfy clean good breakfast

maybe i didn't feel comfortable that we were sharing a parking lot with a shopping center, but that's maybe the paranoid person in me

the fitness room was never cleaned

the room was amazing and there is a very nice gym

clean room, comfortable bed, everything felt/looked very elegant/luxurious, even the little gym was not bad at all (for a hotel

head to the sky bar after hours

also the hotel bar and restaurant was not open on a monday night which was odd

location. gym. on site restaurant and bar.

hotel does not take any kind of cash for anything and they charged us for mini bar items that we did not take

kids are not allowed in the pool and the younger staff members didn't seem too pleased to see them

didn't like that you had to pay whatever you wanted on the bar that should be something that was included in your room rate but also keep the room rate down

some atmosphere as only 1 floor of hotel and just a fine dining restaurant - no relaxing bar etc

i brought my two kids in the city to see hamilton and the hotel was within walking distance of the theater

wifi a little inconsistent.

the attached restaurant now closes at 3:00, so no option for supper or room service

were uncomfortable, tv is not connected to wifi - no apps, streaming, or casting -, poor

would be nice if they had their own restaurant, with room service

place, quited, nice room, attractive place for gym

pool works for lap swimming and the roof deck was large and comfortable

granddaughters first time to order room service) our food arrived soon than quoted

only thing was slightly disappointing was having to pay for wifi in the room

went to bar and ask for a beer. beer is almost $20.

we had to call room service twice for a blanket and waited 30min both times. but it was okay.

the lounge bar is pricey, but that is to be expected in a big city.

poor service levels. poor room service - limited menu

the shower was very strong. the free wifi was good.

the hotel info pack and the room service menu were all on a qr code which is great if the room has internet

lobby bar is super cozy and the drinks a great