outside areas again were well kept plenty of parking

we ordered room service which was lovely

breakfast was lovely from cereals, juice, tea/coffee & hot choice of food

the breakfast was exclent and the location could not have been better

we booked dinner in the restaurant & were allocated a lovely table by the bar

the gym and leisure facilities were fantastic, most gym equipment was brand new

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams, everyone we met was

from arrival we received a warm welcome and valet parking was fab.

great breakfast, lovely views and brilliant pool/jacuzzi area.

the spa - a short drive away - is outstanding

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

the check-in was in the bar and restaurant area.

it was cosy and very convenient. restaurant and bar also nice.

all staff get 10/10 bar staff, owners, dj, security and even the cleaners we only met through passing in the morning

inexpensive accommodation, wifi worked well, parking on-site

a good location with reasonable car parking

helped us with an early check in as we arrived too early and we re very understanding and even grabbed us an iron

location for loch lomond, wifi was superb

we didn’t want to be party poopers but with two young kids and a long journey home we needed the sleep

with all the things for kids, this was concerning

were so helpful and friendly went out their way to make sure we had everything and so good with kids

subsequently i booked early check in which stated it cost £20 only to discover i was charged 21

as a mum travelling with 5 teenage kids, it's hard to find rooms to suit that are affordable

the family room which was 2 bedrooms 1 with a double bed and 1 with 2 single beds great for the kids

room is very spacious with a great bath for the kids, exceptionally clean with a very nice bar

at the reception was the best thing of the stay, really nice and wanted to share with us the best golf courses in the area

the hotel did not guarentee an early check in, our room was ready early for us, which allowed us to get ready for a wedding we

big room with bathroom, loved the menu in the restaurant(with good kids menu - my son has food allergies but there was no hassle), perfect location right next to

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

staff were excellent and bar & restaurant was very dog friendly.

stylish rooms shower excellent breakfast fantastic evening meal so good ribs to die for staff

the rooms were lovey and both dinner and breakfast were excellent

friendly, very clean, lovely staff, breakfast food was lovely

we booked the family room, the sofabed was very small and not big enough for 2 kids.

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

great breakfast.

helpful and friendly food. good bar and good food. loved the location. excellent value!

and so were the other rooms as we could hear them flush each time - annoying with two sleeping kids

breakfast was continental, but, very good - highly

the hotel restaurant and bar are amongst the best in the area

only £10 for a late check out too

plenty of residents parking ev charging point available in premises

everything was great accommodation, staff, location food and even ev charging

great view of loch lomond from the bedroom. bar restaurant also great.

restaurant and bar area was amazing

breakfast was enough to keep us going for the rest of the day

food was excellent bar prices reasonable

luxury room, shower, bath. restaurant and bar lovely. staff amazing.

hotel staff where amazing food and breakfast was fantastic location is beautiful the beach the pier wow factor will be back didn’t

music from bar in the room, but turned down when asked thankyou

staff, especially gordon and the restaurant/ bar team

great atmosphere in the bar and brill breakfast with stunning sea view

everything was perfect : the room, the diner, the breakfast and the staff !!

town centre very good parking availability excellent breakfast friendly staff choice of bar & restaurant areas at reasonable cost incredible

breakfast was varied and everything you needed to start the day

very pretty and well located. lots of parking.

amazing location, great breakfast, free secure parking

couple of timers the dinner for room service wasn't upto par

is fabulous: great suites, great views, comfy beds, fab bathrooms, gorgeous bar & restaurant

lovely supper & breakfast

charming property and bar

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

had a great stay the facilities bar and food were exceptional the locals welcoming in the bar area and we ate in the restaurant

our welcome was warm and informative, the feel in the bar and restaurant fun and inclusive, the view from the room beautiful and breakfast excellent

the bar is a happy place for both locals and visitors

breakfast was amazing

the bar is pleasant and serves excellent food at good prices

great for kids

the evening staff and breakfast staff were equally helpful

continental breakfast met our ecpectations

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

welcome, good parking, lovely bedroom and shower room

wifi wasn't good in the rooms.

the food in the restaurant was very good and there's also kids menu available

the friendly waiting on / bar staff

was super friendly, such a great value with breakfast included

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

breakfast was excellent

amazing breakfast and wonderful staff, very polite and really willing to go above and beyond.

location, parking, pool, value..the village was great too..great staff.

great location in a small unspoilt village. free parking, lovely staff & fab breakfast.

the room was clean and lots of car parking area available

gym equipment could do with a little clean as the handles of the equipment were sticky - would be

easy car-parking - if one got there in time

the wifi connection in my room could have been better

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

parking is around the foreground of the property, but never had to struggle for that

room service (to me this is a bonus) (-)no room service due to staff shortages (-)clean decking on balcony very loose could be dangerous need to get rid of spiders webs and weeds room service breakfast was late and poached egg was hard boiled (-) also there is a 5 charge for room service regardless of the price of food you order

lovely place to take your wife for a wee let her hair down and night away from cleaning the kids wee

very clean and comfortable. nice breakfast suitable for during this time.

the owners were really great and recommended local pubs to us as well as preparing a fantastic breakfast the following morning

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

stuart behind the bar was excellant

20am and couldn't get a drink at bar for room

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

very homely bar area lovely room small but cosy lovely conservatory

food was great, room was ideal and the bar was brilliant

decor, friendly staff, pool, sauna etc restaurant.

the spa- the spa facilities were excellent, the couples massage was unbelievable

the spa facilities make it that little extra special and the location is so peaceful with beautiful

the spa facilities and the spotless clean rooms

pool. hot tub ...

issues with wifi

lovely hotel/ bright/ comfortable/ clean/ helpful staff and great location with parking

ample parking

private parking

the room the meals dinner and breakfast

they granted early check in which was very accommodating

simple requests like ketchup for the kids not being actioned, the sauce arrived after we d finished eating and after we had to chase

room was spacious and well decorated

enjoyed the menu for room service .also breakfast was lovely in a lovely setting .

loved the room service. also done a stable tour which was good

impressive breakfast and good dinners

dog friendly, we could take our pup with us for both dinner and breakfast which was massively appreciated

we didn’t sleep a wink and we where there after a nightmare few days at work to get peace from kids

room was lovely there is a very good choice for breakfast

kids running around the bar and opening fire door causing the bar to fill with midges and staff not

we managed to do a bit of laundry which was useful

let us use the space and downstairs bar as though it were an extension of our own home

nice cheery bar with good food and reasonable drink prices

location, well appointed room, restaurant and bar had good food/drink selection, and the staff were brilliant

spotless lovely room with loch view, fantastic bar staff, had a great stay will 100% go back

the pool and gym could benefit from some updating

service they not clean very well my room i cansel the last night on room my kids and they didn’t return my money and they tell me will return never i will came back and i

from the reception to bar staff to housekeeping

fabulous setting, excellent breakfast, very helpful staff, huge swimming pool

the breakfast was really nice also the staff came across very well.nice quiet location

its kindly havefun after lickdown,we are happy specialy my kids theyare so happy n fun

no room service

toilets and changing areas in spa bins and sanitary bins over flowing

parking is free, plenty and close to hotel

hopefully the swimming pool and spa will be working when we visit the next time

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

reception in manned had to walk around to hotel bar to get a member of staff to check us in

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

bit sad going through a bar to meet the staff

clean and modern, attached bar very good, unfortunately don’t do food.

we arrived on a sunday evening so parking was very easy and

its very peaceful rooms are very spacious and comfortable the spa is open until 10pm the bar has an outside area which can be a sun trap staff are very friendly and

staying for sadder reasons than we were, but it was a wonderful place to stay and with a lot of parking available and a great location it is definitely going to be our glasgow hotel for the

the wifi wouldn t connect which wasn t good as we where hoping to relax with a film

spa and interior of the hotel

parking was easy and although there was entertainment on downstairs the soundproofing was excellent

staff, clean and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi, central location near to central

very clean, facilities ideal for my one night stay. food in bar was very good.

no room service - we were arriving just before 9pm

cheap and so good rooms where lovely and bonus having wf in rooms staff helpful good bar to relax

bar comfortable & friendly

the bar was well stocked

music from bar was loud in the bedroom until it stopped at midnight

locals in bar very friendly and helpful

the bar and hospitality. and they were great with our dog .and things to do .

really liked the quirky story behind the douglas hotel and the early check in

the breakfast and dinner were superb both in terms of presentation and flavours

the breakfast was filling and frankly delicious

super restaurant and breakfast

we loved the whisky bar and the breakfast was first class

great food and stunning breakfast

friendly staff, bar food excellent

room was super comfy and outside bar area was fun

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

have recently redone the reception & bar area which now looks very glam

it had a restaurant and bar with excellent staff.

dinner was delicious and so was our breakfast, we will definitely come back

amazing breakfast in a gorgeous pub - i wish we made it in time for dinner the night before

the food and drinks was fantastic the bar and restaurant had a cosy

atmosphere in the bar was great with a mix of locals and travellers

dinner and breakfast were lovely

location, room was clean and comfortable, staff very friendly, breakfast was delicious (especially yas's smoked salmon) and the views are spectacular

hotel was under construction work and no kitchen was available for meal including breakfast

com was incorrect - no facilities, restaurant did not exist was just a big barren room with tables

kitchen was fully equipped

cooking smells from kitchen below

was trouble in the hotel because of the place being to busy and with loads of drunks around the bar and reception area, not enough security for such a large crowd

advertised room service selection did not operate at the times stated on the in room information

great park and fly hotel. friendly staff, good wifi in room.

the guy behind the bar was excellent, professional

noisy could hear kids in next room and could hear the airplanes

the bar was comfortable and there were cozy nooks both in the bar and hallway where we could enjoy a

the food and bar were first class too

nice selection of food and great bar service

we only ate in the bar area as opposed to the dining room

the bar & restaurant are top tier

stayed on a b&b basis and on all 3 days we were seated at a window with loch views for breakfast

breakfast super location great

the bar prices were very reasonable

we had to sit in the bar area as the restaurant does not allow dogs in there, which was fine

no water dispenser or machine on floor bar didn’t sell bottled water

i didn't have breakfast my flight was very early in the morning the bar was peci lo

didn't have breakfast as we had an early flight

location, perfect for very early check in at airport

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

s a 5 minutes walk to

unfortunately due to having an early check in we only had a continental breakfast

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

bar, restaurant and especially the breakfast availability for those leaving early in the morning (available from 04

to do with the hotel but other guests making loud noises in the early hours, kids shouting

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

hotel was great only thing i would say is gym was very basic with weights missing

the wifi didn't work

amazing rooms staff very helpful and friendly gym access

& 10) slept with hat and jumpers on and still very cold, cleanliness not very good at all

free wifi

comfier mattresses would be a lot better and heating on in the bar area as it was cold

pool table could have been in bar not reception but in busier times it would suit better

quite impressive actually. for a 3* hotel. what with room service

and service was next to none anything you needed it was no trouble, facilities were excellent pool table , different themed nights once a month

grounds, car parking excellent

the location, the staff and the spa and the beds were so comfortable

plenty parking and easy access to the motorway

parking is great

spa & steam room

the pool sauna and spa was a bonus

nice room, good outlook, ev charger in spacious car park, great staff, excellent breakfast

lovely hotel. very friendly staff, great food & breakfast. would definitely stay again

a couple of issues with the wifi but no real problems.

great breakfast and evening meal, lovely staff and comfortable rooms.

bar not serving alcohol until 12 lunch on the sunday, then when asked why was rudely told because

special mention for the young lady behind the bar kata

the beds were comfortable and clean. the location was stunning. the breakfast was really nice

the long walk to bar and restaurant because i have mobility issues

good breakfast, friendly and willing staff, close proximity to golf course, countryside and for exploring the

the location of the rob roy was fantastic near the golf course within cycle or walking distance to town with abundance of great walks and cycle paths

they have a bar that specializes in whiskey’s

great breakfast. nice selection, well prepared and seved. very welcoming hospitality.

the breakfast was excellent. lovely bar and lounge to relax in before going out.

warm and friendly hosts, a fine room, and a superb cooked breakfast

staff, room, food, in house bar everything

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

we would have cancelled sooner but our kids were exhausted by the time we got to the room

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

but breakfast in the morning was very nice

great hotel, with friendly and helpful staff. great bar with food options available

bar staff are friendly and made us feel welcome

everything for the price we paid it was excellent , clean ,great food ,excellent bar etc etc

super clean, great food and bar downstairs, neat beer garden, and outstanding and friendly staff

breakfast was superb pints good

health club facilities were immaculate and the gym was well equipped

breakfast if ordered via room service was a different menu than when in the restaurant, where we offered buffet only

the on site spa with the outdoor hydrotherapy pool over looking the scottish hills was brilliant

another issue - we pre ordered breakfast for room service, i rocked the sourdough avocado and poached eggs for 9:30am, at 9:30am our room phone

bar area, food was reasonably priced & very nice

staff are very friendly and very attentive , a lovely public bar and very friendly locals

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

great bar menu and again staff offered great service

the bar prices

we ate in the bar and the food was great

customer service, cleanliness early check in and tartan carpet

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

helped me with a late check in as my flight got in late

decent bar downstairs

beautiful room lovely breakfast and friendly staff x

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

stay was magnificent the only downfall was the cafe and bar ect were not open

no soft drinks or mixers in the bar and no ice

breakfast

also next to a noisy laundry room

location was perfect, rooms were clean and got early check in

the staff allowed us early check in and late check out

room was clean and the receptionist was very friendly and helpful and even gave an early check in

most staff were helpful, early check

peaful lication with nice restaurants and tge botanic park for kids

staff were brilliant, so helpful. great breakfast comfortable beds

breakfast was good and friendly staff

staff were great. excellent breakfast. comfortable bed.

great breakfast in the morning

was an excellent hotel: the room was large with sofas and there was a spa bath with television

bar closing time could have been later

breakfast was fantastic

we also had dinner in the bar of the hotel and the food was freshly cooked with very fast service and very reasonably priced,

good tv and wifi

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

breakfast was plentiful with good variety

we loved the quirkiness of the room and the breakfast

breakfast was fine, would have more gluten free/vegan choices and a full scottish breakfast:) the

breakfast was amazing

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

the restaurant and bar had a modern feel and appearance

wonderful room service and very helpful staff

team lady jn charge withthe blonde hair could not have been nore helpful with myself and the kids friendly also other housekeeping staff all on hand to help a

wifi band in our room

there was not a single room service in entire week. and they don't provide soap.

good location, very helpful laundry staff -went out of their way to advise.

wifi was a little slow.

our room was in the basement next to the laundry

wifi was pretty poor as did not connect very often however the staff, cleanliness and breakfast was

good breakfast...and early check in...

the triple room is perfect for a single parent with two kids

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

location and early check in was appreciated

girl helped us out with an early check in.

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been