no pool or leisure facilities

had to go to the restaurant in the bar across from the hotel

), also room was really warm even with fan blasting the whole

christmas decorations made it like a winter wonderland, i was upgraded to a 2 bed lodge for free room service available etc

lack of parking at door

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

room spotlessly clean and the breakfast was perfect to start the day

really friendly staff and a fantastic breakfast!

amazing breakfast and wonderful staff, very polite and really willing to go above and beyond.

is located within a golf course

the breakfast was really nice also the staff came across very well.nice quiet location

only one disabled parking place nearest hotel entrance versus two at golf facilities tells me golfers are more

sure if the golf club is owned by the hotel but no draft beer available in the clubhouse

room was situated a good bit away from the main building, down a few corridors and next to the spa

was good to have seperate room for kids. convenient location

wifi and inroom air conditioning would be a nice addition.

room was spacious and plenty of car parking space. very friendly staff to assist us.

comfy beds, clean room, ev charger for cars was very convenient and reasonably priced.

was good to have seperate room for kids. convenient location

staff we all lovely at the reception, restaurants, spa/pool & the golf shop

nicole enjoyed the swimming pool, hot tub and the room

we had a family room for 2 adults and 2 kids with 2 double beds, i d have preferred a king size bed for the adults

spa pool room

the room service food

breakfast was as reasonably priced as it gets and well worth waiting for

wifi terrible, barely worked

waited an hour for food with young kids getting impatient in the restaurant and they forgot some of the order that we never received

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service lift

there was no room service, no food available in the afternoon

lots of activities for the kids , especially when baby shark made an entrance

how to turn on bedside lights quiet good bath well equipped and modern room excellent choice at breakfast good dinner and

close to my kids

room service was excellent and staff very friendly

breakfast and food at the restaurant is superb

locals in bar very friendly and helpful

very cosy and well presented bar area, dog friendly with dog treats

all the bar staff were brilliant made us feel welcome

tea making facilities in the room, bar downstairs

the bar ladies were beautiful and amazing

ample parking and good wifi signal

capable wifi

no room service - we were arriving just before 9pm

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they managed to find and notify us

stayed 3 times now & never been able to connect to the wifi yet

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

reception desk/personnel no lounge no bar no foyer no signage on the main road no restaurant side entrance vulnerable to antisocial

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

bit sad going through a bar to meet the staff

clean and modern, attached bar very good, unfortunately don’t do food.

we liked the laundry service

we had a good early check in and noon checkout, allowing us to have a very easy journey

the hotel was excellent value for money, and room service was very efficient

kids had an uncomfortable sleep on a hard as rock sofa bed

i couldn't see in the room details for the times when breakfast was served.

having a sign saying order at the bar would be helpful

service at bar was very slow, one pedantic dude serving a busy place

nice restaurant bar area to relax in

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

location and friendly staff. also the buffet breakfast was excellent!

really liked the quirky story behind the douglas hotel and the early check in

has a kids menu which is however a plus

gym was adequate with tvs on the machines

its all good - food, people, rooms, gym, great vfm

has a kids menu which is however a plus

hotel room, perfect place to stay with kids b4 an early morning flight

my only negative was room service came to the door 3x very early and frequently on sunday morning to gain access and

my kids had to change rooms because the window literally fell off

bar meal facility was available until after the restaurant closed which was a bonus for my daughter

were not many staff for room service , the receptionist had to bring the stuff by her self

noisy could hear kids in next room and could hear the airplanes

my partner enjoyed steam room as my kids swimming pool

breakfast, the pool all the facilities and the staff are always extremely friendly

it's convenient and comfortable with a gym facility. breakfasts are first rate.

great gym facilities. breakfast was superb

the pool sauna and spa was a bonus

here with my 3 kids for a family wedding

room service wasn t 24/7 as specified

nice room, good outlook, ev charger in spacious car park, great staff, excellent breakfast

iron in room . 24 he room service would be good

room was amazing,comfy bed,excellent room service

golf course in front of windows

great dinner & breakfast

and it caused a lot of commotion and noise as was late at night but not the hotels fault but my kids were frightened

the sleeping sofa is barely enough space for 2 kids

& helpful a real asset to cardross inn, the decor was beautiful & everywhere was clean from the bar to the restaurant to the bedrooms

everyone that worked there was very friendly and helpful. good breakfast.

at the bar you could taste whiskey from a wide variety of distilleries

they have a bar that specializes in whiskey’s

staff, room, food, in house bar everything

very good leisurely breakfast in the beautiful dining-room and we were also able to sit in the lovely lounge to read on

wifi apparently wasn't working when i was there but the staff had been chasing the supplier and

location was decent with some parking out the front

nice restaurant & bar down stairs & staff helpful

a good location with reasonable car parking

there is ample parking

the family room which was 2 bedrooms 1 with a double bed and 1 with 2 single beds great for the kids

centre are directly opposite and just a few minutes walk to the country park

at the reception was the best thing of the stay, really nice and wanted to share with us the best golf courses in the area

lovely bar with a pool table

bar area excellent with lots of comfortable seating

with all the things for kids, this was concerning

very well presented lovely bar nice room massive bed

as a mum travelling with 5 teenage kids, it's hard to find rooms to suit that are affordable

the rooms very lovely and the staff was so helpfull and there bar area was lovely too

we didn’t want to be party poopers but with two young kids and a long journey home we needed the sleep

the check-in was in the bar and restaurant area.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

it was cosy and very convenient. restaurant and bar also nice.

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

staff were really helpful and friendly. nice bar and restaurant

night and the bed and pillows were super comfortable and i didn't hear any noise at all from the bar below, just a bit of noise from the traffic outside but this quietened down after rush hour

both dinner on the first night we arrived then on the following mornings for breakfast menu inspired us to try different food when returned home

friendly clean great breakfast

breakfast was on room price and was very good fresh and plenty to choose from

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

bar area, food was reasonably priced & very nice

staff are very friendly and very attentive , a lovely public bar and very friendly locals

great bar menu and again staff offered great service

the bar prices

the spa was lovely too - great facilities

the gym and leisure facility s are exceptional and the onsite pub is also great which we took part in

the gym and leisure facilities were fantastic, most gym equipment was brand new

room service could have been much better organised

staff were super helpful food was amazing and spa is out of this world!

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

warmth to the decor, safe parking, pleasant staff, hot water for the massive bath and a beautiful bar and

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

helped me with a late check in as my flight got in late

we weren’t able to try out the food because the bar was so busy,(sat night

breakfast was superb pints good

the kids started sneezing and coughing as soon as the sofa-bed was pulled out

great parking, pool/gym facilities are top notch

breakfast was great both mornings, sauna, steam room and pool were fantastic

one of the best and the outdoor hydro pool was amazing they also have great facility's for kids if you are travelling with kids they have a big soft play aswell as the pool and outdoor

was nothing to dislike friendly helpful staff,vfranred an early check in and everything was

hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

we got an early check in and a late check out

friendly staff who helped get an early check in

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

room service and breakfast

parking was good

outside areas again were well kept plenty of parking

parking for staying guests would be helpful. no inside lounge area if the weather is bad.

slight mishaps with the room service but nothing seriously negative to report

the breakfast was also

the kitchen was stocked with everything you could imagine and available to help yourself, the breakfast was fantastic, like a bakery had delivered the entire stock of cakes, croissants,

great, nice quiet area around 30 minutes from glasgow city centre, there's a nice spread on for breakfast and the owners where lovely along with their doggos, very welcoming, informative and

our dinner in the hotel was also great, no faults whatsoever and breakfast was also perfect

the hotel was open to all the campers and breakfast was available for everyone, as was the 24 hour tea, coffee and juice

delicious breakfast

large comfortable room, very good breakfast, nice bar and friendly staff

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

stay was magnificent the only downfall was the cafe and bar ect were not open

and the bar stayed

the bed was very comfy and the room temperature was perfectly controlled with free wifi and plenty of charging points

i ordered room service that evening and the food was outstanding

the room was lovely, the spa bath was perfect and the decor gave a lovely elegant feel to it

they were also brilliant and patient with the kids running around crazy

spa bath was not working upon arrival

nice bar area

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

the staff allowed us early check in and late check out

lovely bar for pre drinks

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

breakfast was nicely cooked,

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

peaful lication with nice restaurants and tge botanic park for kids

breakfast 10/10

great breakfast in the morning

it was excellent value for money and included breakfast and free wifi in the price

team lady jn charge withthe blonde hair could not have been nore helpful with myself and the kids friendly also other housekeeping staff all on hand to help a

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

great location in glasgow. very comfortable room for two adults and three kids!

wifi band in our room

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

good breakfast choice

breakfast was plentiful with good variety

breakfast was amazing

value for money and a bonus that breakfast was included.

the warm welcoming and the breakfast ud83dude03

wifi was very patchy in the room i was in.

i requested an early breakfast, and there was no problem, they accommodated my request with no fuss

very comfortable and the breakfast was unbelievable really delicious and fresh and local

had to go down to reception to order room service. no one answered phone

glasgow is unheard of) nice lobby

good location, very helpful laundry staff -went out of their way to advise.

double bed, good size tv, fast wifi, ironing facilities in the room - perfect for me, especially for the money

maybe a fridge in the room with well stocked supplies and a menu to order room service

and cooked breakfast staff were very friendly, nothing was too much trouble i used the spa facilities, pool, steam room and sauna again all very good, towels were freely available as was

amazing staff, clean rooms. great location, good selection of breakfast options.

caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service

from more vegetarian options, a better selection of cheeses, and perhaps some pancakes for the kids

kids loved it

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

room was super comfy and outside bar area was fun

friendly staff, bar food excellent

have recently redone the reception & bar area which now looks very glam

it had a restaurant and bar with excellent staff.

the triple room is perfect for a single parent with two kids

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

girl helped us out with an early check in.

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

good breakfast...and early check in...

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

we enjoyed using the pool and spa facilities on the day of check-out

we upgraded to a club room, so got to use the gym and spa facilties, which were great (although the steam room was super hot

great staff, excellent gym and decent breakfast.

swimming pool and staff were excellent

pool and spa facilities great

both the bar and restaurant were comfortable and a great place to sit back and relax

unable to order food apart from room service cold sandwiches.

large room with great parking and plenty of hot water

the beauty great parking excellent food friendly staff amazing room

location. wifi. space. parking. restaurant.

beautiful clean hotel with beautiful breakfast.

asked about early check in - it was sorted via email

room was modern and very clean and comfortable shower was great and last but not least the sky bar was a nice touch to sit and enjoy a drink and watch the world go

rooms, good breakfast buffet at relatively low price, value for money, location few bus stops away from city

sky bar had issue with my booking (glitch on their side) however accommodated me with ease, empathy and

hotel breakfast

location is perfect and avoids any struggles getting tired kids home

for early check in as room was available

had some confusion over breakfast as it seemed like it was included in the room rate at time of booking but in the morning

just about £200 for 1 night and that never included breakfast and with the kids were bit board as nothing for them to

breakfast arrangements

breakfast was great and the hotel location for the show we went to was perfect.

really helpful, was able to park the car that midday and we got early check in as our room was easy unlike other hotels who charge u if you’re an hour early let

comfy room.great location.convenient for concert.lovely staff.well done.good breakfast.

bar was great and outside seating by the river

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

gym facilities could be improved

clean and comfortable - great selection of breakfast options-hot and cold snacks available at bar after concerts- lovely open plan area - dog friendly as well - second time at this hotel with

early check in

room service at breakfast

could be nice if will be something hot for breakfast

staff were just so friendly, even though we felt a bit self conscious walking into a pub with kids we wre immediately welcomed

beautifully decorated and the rooms are immaculate, the bed was extremely comfortable and the bar and restaurant was warm and cosy, the food and drinks were great

we had a booking at another bar along the road and decided to leave early just so we could go back and have a drink at our

food was delicious (evening meal and full scottish breakfast)

hotel was not worth price paid, which was likely inflated due to the open golf at troon

within minutes of our arrival we were all chatting in the bar with some friendly locals

breakfast was well serviced , dinner was excellent service was great , service of staff was

great staff. lovely bar and restaurant. very nice room.

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

receptionist and helped with early check in

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

was delivered but hever got it all in all wouldnt return emailed when confirmed booking about early check in we were told this was possible (can provide evidence ) when we got there we were

location was perfect everything u need for a great day with the kids.

room , friendly reception staff,late drink at the bar and a nice breakfast with great coffee, and free parking

great eating, casino, bowling,

staff was so friendly and absolutely fantastic with the kids

also the bar was opened late and all drinks were chilled

laundry - none onsite, but on street laundry available next to the gas station and cash only - min

a very friendly and helpful staff, quality laundry, comfortable beds with privacy, good lockers and nice location, this was was perfection for

no cooking, towels, must be bought, no laundry.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway station are a stones throw away

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

breakfast was really lovely, great choice and buffet food was hot

selection in tea and coffee bar in room would have been nice, we only had decaf

we had exceptional service with early check in and late check out being no issue

the food in the restaurant was lovely the staff were also very friendly and helpful spoke to the kids and made us very welcome

the guy working at the swimming pool area on monday spoke rudely to my husband.

friendly staff, early check in and good breakfast

cleaned and confortable, good breakfast

i stayed during the open and couldn t watch the golf

all good wifi through out

lack of fridge and no room service / no food available later at night.

criticism is that there was no hand wash and only one small bar of soap

rooms really good size. two double beds in room. gym was good. location great.

second to none. good value for money, though breakfast is expensive and cuts off too early.

the desk and free wifi was a plus

facilities were great, with a good hotel gym if you re away with work and want to train

paying 10 for wifi in this day and age. especially considering the price of the hotel.

very good room service

wifi was free and we didnt have breakfast

from the spa to the gym, food, car parking ; staff they are all a1

bar well stocked and staff very

delicious breakfast with lots of options

ur loss) i only had 1 glass of wine and a small glass of

the staff were always friendly and allowed an early check in

super nice and attentive staff. kids even got a little surprise welcome gift! nice breakfast!

and great to sleep in very comfy especially with the extra pillows in the cupboard, with great room service

great spa facilities

we required early check in and it was sorted absolutely fantastic

we also loved the pool even though kids under 16 weren’t allowed in the saunas or the jacuzzi

the ac never worked, breakfast was cold, laundry was 12 per bag

the staff from receptionist to room service were very welcoming and polite

arrived at the hotel early and were given early check in which was great

very nice staff , didn t have a meal but bar lovely , room lovely

the girl who served us in the bar and brought our room service up was so lovely and chatty

easy access to the room (no elevator, with kids and luggage can be annoying)

really welcoming with the kids and the dog. team were fab, food was good and rooms nice

to little food menu and a lot of kids about

rates, location, clean and comfortable rooms, free wifi, friendly staff

early check in...

very clean and new. breakfast was good. staff were helpful.

wifi worked well

gripe the gym was very small and basic for such a prestigious hotel

when we asked about wifi we were advised you had to be a member only to connect

the gym, which is really a cupboard with some machines, and it doesn't have a treadmill, which i found

property, staff were incredible, spa facilities were amazing, the whole experience was excellent and the best hotel i have ever

the staff were so helpful and the spa was lovely and so relaxing, had room service breakfast brought to our room staff went above and beyond and the hotel is central to

also got late check out for 10£ fee

also was very happy with the option for late check out as our flight home was very

staff did not agree for late check out even for 11am without paying £12 extra

the late check out option (£10 extra) was easy to book and well worth

the blind was black out which helped keep the sun out in the morning concidering we had late check out

amazing breakfast with lots of choice

gym great too

hotel was clean and quiet - the bedroom ceilings were super high and the decor was fun for our kids

the music by the bar in the evening could be mixed.

early check in very helpful staff jan lovely wee lassie £10 burger and chips the chips were

a spiral steel staircase seems a bit of a health hazard and if you have any disability forget the spa area not designed well at all

room was a great size. pool was amazing and the kids loved it.

lovely bar area and friendly staff throughout.

breakfast was amazing - ask for a teapot if you want more tea than just one mug full

and the pool and gym -

excellent friendly staff. reasonably prices 24 hour bar onsite. central location

loved the complimentary late check out at 1pm.

the breakfast was nice in the morning

pretty place, loved the bar with food service 24-7 downstairs, everyone was very very nice, very clean everywhere, loved

good quality cooked breakfast

swimming pool was nice and warm & great for kids too

welcome from receptionist on arrival, clean, comfortable, modern bedroom, great gym / pool, charming breakfast service team, great breakfast, lots of choice

the room was clean and lots of car parking area available

large, well-equipped room and great to have the spa, bar and restaurant as well.

plenty of parking, the village is also very nice

an) was very very slow.

no in room mini fridge to keep our drinks cool and no room service

wifi was poor, hotel condition was a bit tired.

we were staying for three nights we would have hoped our room would have been restocked but the room service forgot to top up the drinking water, toilet roll, tea bags, hand soap and bath mat

bar is slightly limited in what drinks are available and is the higher price end of the scale but

thing to play, no greenery or playground nearby)

breakfast too expensive.

we stayed over christmas and they were very attentive and excellent in accommodating the kids

knew we would need an early check in for a variety of reasons

quiet chilled bar and my daughter was allowed in which in glasgow it’s hard to find somewhere kids are allowed in after 5pm so this finished off our night , we stayed in the duplex suite which