nice cheery bar with good food and reasonable drink prices

location, well appointed room, restaurant and bar had good food/drink selection, and the staff were brilliant

atmosphere was also really good in the bar, had a lovely meal served by lovely people

bed comfy, shower powerful, as its upstairs from the bar we sat in there for a drink and meal, kelly the barmaid was great, helping us out with a few

let us use the space and downstairs bar as though it were an extension of our own home

great location room was lovely staff really friendly and a great breakfast.

even had an intimate personal breakfast for 2

especially the bar staff on the evening

dinner and breakfast was exceptional staff were amazing

comfortable hotel with excellent facilities, friendly staff and an amazing breakfast

was ideally situated , with a lovely walk into helensburgh along the seafront for restaurants, bars and shops

had a great stay the facilities bar and food were exceptional the locals welcoming in the bar area and we ate in the restaurant

the bar is a happy place for both locals and visitors

charming property and bar

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

great atmosphere in the bar and brill breakfast with stunning sea view

staff, especially gordon and the restaurant/ bar team

the bar and restaurant staff were really friendly and welcoming both to us and, especially, to our very

the location is great, the room comfortable and the breakfast was wonderful

amazingly nice staff, big and nice rooms, good breakfast.

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

mixed messages from staff, day 1 - room service breakfast ordered did not turn up, day 2- told breakfast on till 11

booked two rooms for two nights, kids wanted to check out same night

the bar was great for food and drinks

helpful and friendly food. good bar and good food. loved the location. excellent value!

great breakfast.

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

the breakfast was too small

food was excellent bar prices reasonable

the lomond suite is a fabulous room. food at both dinner and breakfast was excellent.

hotel staff where amazing food and breakfast was fantastic location is beautiful the beach the pier wow factor will be back didn’t

i asked for an early breakfast,the staff were great and got me fed and on my way

spa very nice

bar and restaurant staff were very welcoming and efficient

wifi wasn t working at all

loved the breakfast, loved the bar

wifi was painfully slow

available to use in the room which meant boiling the kettle on the floor, and when having young kids could be dangerous

the kids loved running under the main road to it and playing on the bit of beach at the front of the

breakfast was tasty

kids running around the bar and opening fire door causing the bar to fill with midges and staff not

not in kids, about 3 miles away

dinner and breakfast were lovely

and the traditional bar which is one of our favourite places to sit and pass the time of day

dinner was delicious and so was our breakfast, we will definitely come back

the friendly staff especially the bar staff! make this place a home from home.

breakfast lovely and included in the price, breakfast from a menu and also a continental option

must admit the weather helped as it was glorious so made good use of the sun terrace and the bar terrace which both had fantastic views we were in a suite which was very well maintained and

hotel beautiful, great included breakfast, staff very nice, clean and great location.

slight mishaps with the room service but nothing seriously negative to report

had fantastic views we were in a suite which was very well maintained and tastefully decorated room service/ hotel restaurant plus coffee shop served good food at for what you got a very

could do with an additional bar perhaps with sports tv

the haggis with breakfast was a real treat.

breakfast was ace

great bar area to chill out and the band on saturday evening were class too

had a drink at the bar and very reasonably priced and bar food was

we enjoyed our stay evening meal was perfect from the food to the staff in the dining room, bar and reception being so attentive

there is a disabled lift but none other so you may need room service to carry bags

dinner was very good with good choices. no laundry facilities

private parking

lots of choice at breakfast

i found out on this trip that i could do laundry which was a big bonus

we went back outside and a gentleman in the corridor told us that the laundry had been delivered late but he would make the room up as soon as he could

no room service for 3 days

ly in lobby). cleanliness could improve.

is quite fancy but very well done - room had lovely view of loch - free wifi & parking - good sized room with everything we needed - nice walk along the loch - locals were very

poor room service

the bar was comfortable and there were cozy nooks both in the bar and hallway where we could enjoy a

nice selection of food and great bar service

great location , great views from bar and from room.

£29 for 2 breakfast several sweets n crisps night before and apparently that £29 included a late check out fee which i'm wondering where jn that £29 could be included anyway we will be

the bar & restaurant are top tier

love the great scott bar and cameron grill

the leisure complex and gym were excellent although not used on this occasion

great position on the lake is brilliant boat tour booked with hotel is expensive for what it is spa was

lovely resort excellent amenities spa a must see grounds breathtaking

the size of the swimming pool and slides over there

proceeded outside to their outside bar which was covered and we had a heater above us snd chiminee beside us , excellent table bar

meal we had in bar was lovely service was good and reasonably priced

bar well equipped

george at reception was amazing. the bar staff were good and the indian food was fabulous.

their scotch whisky selection in the bar beds improving ud83dude01.

he continues to serve in the bar in the evenings, and once again provides a warm, friendly welcome, and service

location on the water with an excellent breakfast and comfortable bed

the breakfast choice was good and tasty

great view from the bar area and 2nd floor common room

would definitely be better that the bar could open earlier than 6pm

food was amazing. fantastic bar . views were just incredible. room was perfect bed so comfy

she met us at check in and looked after us at the bar all night with some great conversation

bar and restaurant for dinner

bar had great options, again no time to go though except when i bought a can of juice, pricing was

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

the check-in was in the bar and restaurant area.

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

it was cosy and very convenient. restaurant and bar also nice.

and it caused a lot of commotion and noise as was late at night but not the hotels fault but my kids were frightened

great dinner & breakfast

had difficulty finding the room from the bar because it's marked as a toilet

even the music in the bar was a great vibe- nothing was too much trouble for anyone

stylish rooms shower excellent breakfast fantastic evening meal so good ribs to die for staff

the location was ideal and the bar was really good

parking etc

oh also, no wifi

good wifi. great location. cheap. cheap bar.

helped us with an early check in as we arrived too early and we re very understanding and even grabbed us an iron

subsequently i booked early check in which stated it cost £20 only to discover i was charged 21

they also allowed us a late check out as our flight wasn’t until night time

as a mum travelling with 5 teenage kids, it's hard to find rooms to suit that are affordable

family suites is really suit for our family total 6 pax (4 adults & 2 kids)

the location, close to bar restaurants, staff very helpful and polite, cleaning staff good at what they do

we also spent the most part of the night in the bar and it was a really nice atmosphere and kieran who was working behind the bar was on hand to

the food especially the breakfast was delicious the cleaners were very nice and friendly too

breakfast was good the eggs, beans, bacon, toast, orange juice and cappuccino was very tasty

breakfast was lovely, room was very clean and bed very comfy

very comfortable beds and simply lovely downstairs area with bar and fabolous restaurant where we met friends for dinner

the bar takes your order and then serves you in order across the site, really helpful and cheerful

only £10 for a late check out too

restaurant and bar area was amazing

good service comfy bed excellent breakfast and bar meals lovely

plenty of residents parking ev charging point available in premises

had the dinner ,bed and breakfast ,the food was excellent especially the venison and an added touch of homemade scones with

the choice and quality of the food was excellent, both evening meals & breakfast

for breakfast was wonderful

breakfast very good, and cooked fresh to order

beautiful views lovely little bar a restaurant. nice atmosphere

breakfast superb, with a cheery chatty friendly young man of about 18

staff were fantastic, friendly and looked after us during our stay, we have a lovely breakfast in the morning and will definitely return

and the small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab

the dinner at the restaurant was absolutely devine, the kids enjoyed their food

small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab breakfast

had a deluxe room loved the spa bath and the fact that the bathroom and the hallway had underfloor heating a must in

wifi wasn't working in my room for me

easy parking next to the inn

stayed in a deluxe room which was very large, had a spa bath, comfortable bed and a beautiful view of the loch

breakfast was tasty - especially the local kippers - the bar was cosy and welcoming, and i should mention that this is a truly dog-friendly venue that

very noicy room due to laundry machines

good restaurant inside, interior design of the hotel and the room, huge parking spaces, friendly

room was very comfortable and plenty of off road parking

dirty/oily marks on the sheets - perhaps a problem with the laundry

- please note there s a car park to the rear of the hotel as parking at the front is limited

good location nice staff. comfortable beds good breakfast

very nice breakfast

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

first class accommodation, friendly host, excellent breakfast

food was great, room was ideal and the bar was brilliant

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

20am and couldn't get a drink at bar for room

stuart behind the bar was excellant

the bar is a nice place to be in the evening, with a good selection of drinks available

had room service clean and replenish complimentary tea/coffee everyday

welcome from receptionist on arrival, clean, comfortable, modern bedroom, great gym / pool, charming breakfast service team, great breakfast, lots of choice

plenty of parking, the village is also very nice

the staff were excellent and helped with anything that you asked. the pool and gym were superb.

i know we may be asking too much but it would have been amazing if we could have got room service

wifi wasn't good in the rooms.

wifi in the room was variable

the food in the restaurant was very good and there's also kids menu available

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

was good to have seperate room for kids. convenient location

the spa facilities and the spotless clean rooms

the spa facilities make it that little extra special and the location is so peaceful with beautiful

spa pool room

outdoor jacuzzi fab, and good size pool for a spa

my to kids and we had a fantastix time in the leasusre center, everythinf was so relaxing and oerfext doe

lovely welcome from the hostess behind the bar when we arrived

played pool in the bar the morning after and also had breakfast

no breakfast

very friendly staff,super breakfast,good location

was super friendly, such a great value with breakfast included

sure if the golf club is owned by the hotel but no draft beer available in the clubhouse

lastly there's plenty of free parking

the food was excellent and service in the lounge, bar and restaurant were spot on

fabulous setting, excellent breakfast, very helpful staff, huge swimming pool

everything about the place great scenery lovely food spacious room spa and gym was excellent couldn't find a fault will definitely be

been with small kids and it’s been most horrible stay

it was a complete shambles and if we hadn't driven so far with 3 kids we certainly wouldn't have stayed

pool area was nice enough and kids enjoyed this

lots of facilities in spa currently inoperable

there was no room service, no food available in the afternoon

really liked the quirky story behind the douglas hotel and the early check in

friendly staff, bar food excellent

it had a restaurant and bar with excellent staff.

have recently redone the reception & bar area which now looks very glam

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

kids had an uncomfortable sleep on a hard as rock sofa bed

it's a great plus that this room does room service, the food is delicious and the service is fast

2 bedrooms. one for adults and the other for kids. plus there was 2 toilets ❤️

everything bar the roam noise

location and friendly staff. also the buffet breakfast was excellent!

service at bar was very slow, one pedantic dude serving a busy place

good value with full breakfast included. locate on the airport

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

the breakfast selection could be more creative

our dogs were welcome and we were able to eat our evening meal in the bar so they could be with us

efficient check-in, decent parking, tidy rooms with sufficient space. good value.

very friendly staff, comfortable room and excellent breakfast

wifi could have been better

room service and the restaurant is fabulous

comfy bed cheap breakfast kids ate free

no idea why the floor is invaded by housekeeping (who were lovely btw), laundry service and maintenance at 9am when check-out is 11am

the tattle scones on the breakfast bar were very very tough.

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

the corridor outside our room there was a dirty trolly and a dirty table things on the carpet laundry bundles lying about

breakfast excellent and the meals at the bar first class

were very friendly, we couldn't book an early check in online but they staff were able to accommodate this request

helped me with a late check in as my flight got in late

we weren’t able to try out the food because the bar was so busy,(sat night

we ate in the bar and the food was great

the breakfast in the morning was really tasty and they have a good selection of vegetarian and vegan

breakfast

and the bar stayed

are a family of 4 with 2 kids of 9 and 6

breakfast was great , staff lit the fire for us so it was warm ams cosy .

wifi was very poor throughout the hotel.

the bar was expensive and was very quiet. it also closed at 10pm

parking availability, comfortable beds, clean room

wifi a little on the poor side. weak signal, but managed to get a connection that mostly worked.

wifi in the room

nice bar area

location was perfect, rooms were clean and got early check in

and the bar especially the front area where you have an excellent view of the street and can people

lovely bar for pre drinks

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

gave us a late check out to 12 at no extra charge

great breakfast in the morning

staff were great. excellent breakfast. comfortable bed.

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

the breakfast was the best i had throughout my

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

the breakfast was brilliant with plenty of selections for serials and the cooked breakast was more than

breakfast was excellent very attentive staff

great staff. lovely bar and restaurant. very nice room.

room service menu could have more choice

i didn't want a cooked meal so i had room service of a sandwich and chips and they were presented lovely, not just a sandwich on a plate

bar / sitting area is so comforting

there was a bar of soap,but it wasn't antibacterial

breakfast was delicious. great service and friendly staff. will return

bar closing time could have been later

wifi works

collected her each morning to take her fir breakfast

lovely breakfast that suited all our allergies

the warm welcome to excellent service / room service too

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

breakfast was plentiful with good variety

the breakfast is generous and delicious

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

wonderful room service and very helpful staff

wifi band in our room

clean room, comfortable bed, great bathroom, fast wifi

the restaurant and bar had a modern feel and appearance

basement floor near laundry room

we obviously had our 4 year old, so understand what kids are like, but why she had her kids at work i don’t know

new executive bedrooms good wifi free parking

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside the room

stayed here with my two little kids for a wander around kelvingrove, botanic gardens and the transport museum

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

not really suitable for young kids

girl helped us out with an early check in.

good breakfast...and early check in...

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

the gym and pool are great, with steam room, sauna and jacuzzi, all of which were spot-on

stay,staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will next stay ,wish we had stayed longer but will return the atmosphere was just

breakfast was busy, attended to quickly and seated in

kids loved it

in, bed good night sleep, did not have for wait long for lift even being on the 9th floor, free wifi, arranged after show drinks so no waiting at a bar

used the pool which was a bonus facilities were

staff were lovely, food was great, pool was great, rooms were perfect, location to hydro was convenient oh and they had a starbucks

beds really comfy, amazing gym, lovely bar, great staff

had dinner and breakfast both excellent and the staff are very attentive and happy

facilities at the pool were great,and all staff

late check out time as standard and good selection at breakfast

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest press machine could be added,

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

early check in

banging about outside the room and all day i abs a late check out

close to the hydro, clean rooms, friendly staff, bar open till 2am.

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in