the beds were comfortable and clean. the location was stunning. the breakfast was really nice

good breakfast, friendly and willing staff, close proximity to golf course, countryside and for exploring the

they also offer a great bar menu for lunchtime food between 12-6pm, the burger was just what i needed after a merry visit

special mention for the young lady behind the bar kata

rooms tastefully decorated and great wee lounge areas to chill as well as the bar area

hotel was under construction work and no kitchen was available for meal including breakfast

location, room was clean and comfortable, staff very friendly, breakfast was delicious (especially yas's smoked salmon) and the views are spectacular

the breakfast was superb; warm freshly made pastries, waffles cooked to order and full cooked breakfast

the lovely setting, nice breakfast.

i look forwards to coming back for non-work related holiday with my husband and kids

staff were amazing, from the bar staff checking me on to the super friendly and helpful cleaners in the morning

kingsize bed very comfortable bar staff very good & friendly

breakfast was great value dinner in the bar was amazing staff were excellent

spent one night there but i was welcomed by mark at the bar of the pub, who also guided me up to my bedroom

bar is to small to order ur drinks always in the way of staff trying to get in and out if that’s

showed the sports which was essential for the golf

was a great spot - unwind in the bar after a long day of hiking and sight seeing, and finish off with a delicious dinner in the

& beyond for our stay, travelled for a wedding and the staff kindly had our room ready for an early check in

bar had a great selection of beers wines & spirits

ate bar food which was delicious, also breakfast in the morning was top notch, room was comfortable and

room was amazing so much room the kids loved how they had there own room and the bathroom was beautiful, from the moment we entered

the kids room had a double sofa bed and a single bed

spot on, cracking bar at the rear, everyones friendly and a nice welcoming atmosphere

great value for money.dog welcomed in bar and hotel.free parking

the bar attached to the hotel had good food and drinks as well

breakfast as excellent

brilliant bar downstairs that serves great food

first class accommodation, friendly host, excellent breakfast

very nice breakfast

very clean and comfortable. nice breakfast suitable for during this time.

the owners were really great and recommended local pubs to us as well as preparing a fantastic breakfast the following morning

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

stuart behind the bar was excellant

food was great, room was ideal and the bar was brilliant

20am and couldn't get a drink at bar for room

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

the bar is a nice place to be in the evening, with a good selection of drinks available

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

th two kids)

request for early check in accepted good cooperation from reception staff.. excellent breakfast.

lovely place to take your wife for a wee let her hair down and night away from cleaning the kids wee

parking

the only fault is the gym...it was a little dated and in need of some tlc

location, parking, pool, value..the village was great too..great staff.

had room service clean and replenish complimentary tea/coffee everyday

gym equipment could do with a little clean as the handles of the equipment were sticky - would be

i know we may be asking too much but it would have been amazing if we could have got room service

great view of loch lomond from the bedroom. bar restaurant also great.

the room was above the bar

the stuffed animals and “catch of the day” fish in the bar are not necessary.

restaurant and bar area was amazing

good service comfy bed excellent breakfast and bar meals lovely

we had a very enjoyable evening meal and an excellent breakfast

breakfast in the morning was exceptional and service was brilliant

breakfast was delicious, with a very good choice freshly cooked to order

clean rooms, cosy bar with open fire and good atmosphere

room spotless bar and food superb staff

not in kids, about 3 miles away

the kids loved running under the main road to it and playing on the bit of beach at the front of the

we didn’t sleep a wink and we where there after a nightmare few days at work to get peace from kids

friendly staff and good food both for dinner and breakfast. nice pub atmosphere as well.

breakfast was tasty

the wifi was rubbish also no sky and the tvs channels were almost non existent

bar and restaurant staff were very welcoming and efficient

the hotel had plenty of parking and was easy to find

breakfast was a little disappointing

location, free parking, breakfast included. great price, nice views.

luxury room, shower, bath. restaurant and bar lovely. staff amazing.

great location and the bar area is great to chill out and food was amazing.

the lomond suite is a fabulous room. food at both dinner and breakfast was excellent.

warm atmosphere, dinner of traditional fayre was fantastic, staff were helpful and lovely , bar nice ,lounge very comfy and to cap it all i proposed there and am happily engaged to be married

the wait staff at breakfast, supper and in the bar were excellent

the bar area could be a little bigger!

would be good if bar menu was extended/available early evening

it would be good to have a bar menu as well as an a la cartel menu...

the bar area is very small but cosy but if the place is at full capacity this could be over crowded

dinner menu on expensive side and would have preferred a lighter bar menu option in the evening which was not

location, decent room, on site bar and restaurant

the music in the bar was a little loud and creeped into my room.

the bar and restaurant has a very chilled welcoming vibe

dog-friendly, staff happy to fill up water bowls and welcome dogs into bar area. decor.

good parking

the breakfast was also

great breakfast, great grounds.

breakfast just right for our needs

the hotel was open to all the campers and breakfast was available for everyone, as was the 24 hour tea, coffee and juice

house open 24 hours with warm comfortable and beautifully furnished sitting room, dining room and breakfast room

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

friendly staff, bar food excellent

have recently redone the reception & bar area which now looks very glam

it had a restaurant and bar with excellent staff.

parking could be reserved for guests in a more controlled way

there was a big car park by the restaurant with no charges for parking

room service and breakfast

the breakfast was exclent and the location could not have been better

the lovely weather the restaurant was fully booked so we had to wait 3 hours for a table or get room service

everything, the food was very good, the bar was super cute, the living room was cozy…very good

around the fireplace in the living room, sipping on some whiskies from their fantastic curated bar menu

our hosts, john and scott, were very welcoming and we loved the breakfast choices

hosts, liked that the house has a bar and several rooms to relax in downstairs, most places usually have one lounge

very welcoming hosts nice lounge and bar excellent food - breakfast and evening meal

great breakfast, lovely views and brilliant pool/jacuzzi area.

when i called room service and house keeping , no one answered, which made me buy shampoo from the market

room service fee is high

the great scots bar be an over 18 bar

the spa was lovely too - great facilities

the food especially the breakfast was delicious the cleaners were very nice and friendly too

the breakfast was wonderful, and the beds were very comfortable

to the train station was absolutely spot on, and the team behind the bar in the evening and for breakfast were absolutely magic

the room was excellant a was breakfast and dinner nothing was too much trouble.

centre are directly opposite and just a few minutes walk to the country park

spotless, early check in and a fab

very well presented lovely bar nice room massive bed

with all the things for kids, this was concerning

they allowed us to have an early check in at no extra cost and over the course of our stay, always asked how she was and

family suites is really suit for our family total 6 pax (4 adults & 2 kids)

the location was ideal and the bar was really good

location, the room was nicer than i was expecting for the price, plenty of hot water, the wifi didn t work very well but i didn t really need it

bar downstairs for a good few pints, then stumble upstairs for a decent sleep

relax in there warm and friendly bar or restaurant

nice restaurant & bar down stairs & staff helpful

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

it was cosy and very convenient. restaurant and bar also nice.

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

the check-in was in the bar and restaurant area.

breakfast was 10/10, the whiskey porridge is a must

d no-one immediately around to ask); there was no wifi code displayed

of our room could have been better, one of the windows was broken and could not be closed, the wifi was not working from the room, which is annoying when you are planning your next day trip

the owner was really freindly and made us a delicious breakfast in the morning, made with some veggies she had growing in her garden

warm welcome, beautifully refurbished cottage, comfortable clean room and excellent breakfast.

we loved the bar and the food was great

the bar closed too early. lol

the excellent evening meal taken in the main bar took me back to the less sterile facilities which made eating in country hotels a joy

the service and food in the bar and restaurant were excellent

location, great bar and food menu

cosy bar lounge with open fire

food very good as we had dinner as well as breakfast

didn't seem to have a plug for the bath, so couldn't check out the spa bath.

was an excellent hotel: the room was large with sofas and there was a spa bath with television

the warm welcome to excellent service / room service too

kids were fed up and not

staff friendly and able to get early check in

for the price and fantastic that kids under 12 eat free

food was delicious and the bar was well stocked

staff were friendly, had little park for kids

hotel was perfect for our overnight stay - friendly staff, clean rooms, a well stocked bar and good food

the bar has a vast selection of scottish whisky and some great local ales and lagers on tap

this was a very authentic experience, check in was at the restaurant bar and the same friendly faces are helping you to your room and serving dinner

the pint from the bar was as good as it gets too

was good to have seperate room for kids. convenient location

wifi wasn't good in the rooms.

oh and free parking too

inside is a gem of a place with great staff who really gave interest in our two kids

welcome, good parking, lovely bedroom and shower room

wifi could have been better

the breakfast was very good, fresh, cooked to order

the staff were helpful & friendlyb & there is an ev charger just acoss the road

there is also an ev charger

easy location and plenty of parking. breakfast is nice!

the bar & restaurant very cleverly sited on the upper floor giving superb views over the surrounding

staff, central location, good wifi, comfortable room

enjoyed the food, the bed was really comfortable, loved that the kids have their own space and room

the spa was fully booked

parking can be a bit tight as people use the spa and also the hotel is popular as a conference and meeting venue

apartment we stayed in had a kitchen area

wifi was also good, and the facilities like the bathroom were clean and functional

apartment clean and well equipped, two bedrooms and living room/kitchen area

the staff at the bar were very helpful and pleasant

the kitchen wasn't open in the evening but we dined in a nearby recommendation and had a great meal

room spotlessly clean and the breakfast was perfect to start the day

no breakfast

great prices for food and drink in the bar area which was spotlessly clean

breakfast was excellent

lady at check in, in the bar area was just the best

wifi in all rooms not just public places

room superb staff lovely bar and restaurant very nice great location

wifi does not work that well as expected.

lovely bar area, friendly helpful staff and food served in resturant in the evening very nice if somewhat

room service didn't change the towels as requested when booking in

s breakfast was very

breakfast was lovely

breakfast, great choice

lovely spacious room, bar and restaurant very clean and staff very helpful and friendly.

it had everything in one place, bar for drinks, excellent restaurant and really comfortable big bedrooms

sure if the golf club is owned by the hotel but no draft beer available in the clubhouse

lastly there's plenty of free parking

the food was excellent and service in the lounge, bar and restaurant were spot on

fabulous setting, excellent breakfast, very helpful staff, huge swimming pool

everything about the place great scenery lovely food spacious room spa and gym was excellent couldn't find a fault will definitely be

friendly, very clean, lovely staff, breakfast food was lovely

kids bed was very uncomfortable & small (hard leather sofa bed)

food was delicious and the restaurant and bar were beautiful

cooked breakfast the largest i've ever had, made with quality ingredients and perfectly cooked

golf course right across the road , and that's it . still , helensburgh only minutes away .

check in was great and the bar folks were a lot of fun

only negative is that i booked a room for 4 people (2 adults, 2 kids) and there was only room for 3 people to sleep

the rooms were a good size and the addition of a fold out bed with kids duvet covers on made our little boy very happy

super clean room and modern bathroom, staff were amazing great freshly cooked breakfast nice bar and food menu loads of

we had our dog with us so a table was set in the bar area and this was great

no wifi no spa/pool

not nice for my kids to listen to

took another 30min to arrange rooms it was 1am with kids so not to good

glasses at the bar, i had to change my glass at the bar 4 times due to lipstick stains on them, even after that it

wifi was excellent too

amazing value, excellent parking facilities, beautiful food and friendly staff

breakfast before leaving was also very good

location and cleanliness and parking

had difficulty logging into wifi

breakfast consisted of a cold selection, followed by full scottish, that was brilliant

free parking included, the room, a comfortable room managing a good nights sleep and a good breakfast

first visited in december enjoyed it that much we came back in march for my kids birthday s

breakfast was brill, staff were great ,it was quiet with comfy beds the kids loved it ,will be back again

lovely rooms with a power shower, good choice of breakfast included in price, we didn’t use the bar as we ate and drank at the pub next door

breakfast was good something for everyone. even two fussy kids.

really liked the quirky story behind the douglas hotel and the early check in

we ate in the bar restaurant area and enjoyed both the food and the service

views and having social activities within the area. bar on site

the restaurant and bar are well stocked and comfortable

late check out and breakfast time

the bar was very nice clean comfortable staff very friendly

and kids got awoken by someone kicking in the door opposite swearing constantly and it took at least 5

early check in and 12pm check out

i wouldn’t have felt comfortable staying in the room with our 2 younger kids with the window being able to swing open fully as it was broken

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

the kids breakfasts were a great size and great value for money

staff were excellent and very friendly, really made the kids (13/4) very welcome and added to the experience

is a great find, great location, and huge, very cosy room, with amazing bath, from the bar staff to the ladies serving breakfast ,

pool table was a bonus for the kids

the staff are super friendly amazing rooms dinner and breakfast was delicious the bar was a extra bonus which also has a pool table highly

delicious breakfast

are a family of 4 with 2 kids of 9 and 6

the breakfast choice was good and the service efficient and friendly

beautiful room lovely breakfast and friendly staff x

stay was magnificent the only downfall was the cafe and bar ect were not open

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

nice bar area

bar staff very good and chatty

the staff in the bar especially thomas and his boss they made us laugh all night

location was perfect, rooms were clean and got early check in

staff were brilliant, so helpful. great breakfast comfortable beds

breakfast was nicely cooked,

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

gave us a late check out to 12 at no extra charge

peaful lication with nice restaurants and tge botanic park for kids

location and facilities staff were wonderful room was amazing for 2 adults, 2 kids & dog

hotel, helpful and friendly staff, great selection of food in the restaurant for adults and kids with good portion sizes, comfy

location is ideal as is the gym, pool and sauna

room service for breakfast wasn't available

parking was a problem with non-residents taking up bays

the room was lovely the location was great the bar area was really nice

parking outside the room, very easy to unload

no wifi -signal appeared too weak

clean and comfortable stay, staff was welcoming and helpful too my kids like the place

no table in the room for working. awful wifi. breakfast inconsisent - no sweets on some days.

window in my room didn't close completely wifi signal was also very weak in my room, it may help to add more access

great sitting areas with good wifi

easily accessible and plenty of parking spaces. clean modern rooms and good facilities

the rooms are impressively spacious, offering guests a comfortable retreat, and the parking area adds to the convenience of the stay

nice hotel and very clean. on site parking is a bonus. food was very good.

room service was great after completely our munro s

better parking.

central location with ample parking

liked it all although i felt the bar shut a bit early

room service

kids had an uncomfortable sleep on a hard as rock sofa bed

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

breakfast was yummy and i grabbed a snack in the bar area, and it was good

business centre facilities and wifi good

nice and clean rooms right next to the airport. good value and great breakfast.

handy location for flight out the next day. happily gave us a late check out.

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

breakfast was exceptional and the kids loved the pancake machine

so we arrived and the air conditioning leaked all over the kids bed

kids slept all night no problem too and breakfast was really

we loved the quirkiness of the room and the breakfast

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

breakfast was amazing

breakfast was plentiful with good variety

great staff range of beverages in the room and lovely breakfast in the morning