wifi in the room was variable

inside is a gem of a place with great staff who really gave interest in our two kids

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

easy parking

staff were so friendly from receptionist to bar staff to waitresses my phone charger broke during my stay and reception charged it for me

welcome was nice. breakfast was good and plentiful.

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

most awesome breakfast ever - huge, tasty and my husband looked forward to since we visited in 2018

no breakfast

very friendly staff,super breakfast,good location

spa facilities beautiful views stunning interior decor pet friendly family friendly good onsite parking the way the management dealt with any issues

just the network for wifi in the room only negative thing to say

room tv signal very poor, parking always full

wifi is terrible in the rooms so if you need to work like we did then you have to go to a more

didn't enjoy about or stay but the access road to the hotel and to access the back of the hotel parking was full of potholes

simple requests like ketchup for the kids not being actioned, the sauce arrived after we’d finished eating and after we had to chase

maybe a little more wardrobe space and a gym and spa would put it yet another level.

kids enjoyed seeing the horses

everything was great kids loved it had a great time

room was spacious and well decorated

amazing breakfast

lovely room, everyone was very friendly and helpful. breakfast and evening meal were delicious.

the sleeping sofa is barely enough space for 2 kids

and it caused a lot of commotion and noise as was late at night but not the hotels fault but my kids were frightened

kids bed was very uncomfortable & small (hard leather sofa bed)

very customer friendly, clean bathrooms, parking, free internet, bar

there is ample parking

place ok. parking ok location good

oh also, no wifi

parking etc

at the reception was the best thing of the stay, really nice and wanted to share with us the best golf courses in the area

room is very spacious with a great bath for the kids, exceptionally clean with a very nice bar

the moment we arrived, staff were friendly and accompanying, helping us to find a table in the bar where our baby monitor would reach from our room above

clean, friendly staff, lovely breakfast. great price

a bit noisy the day we stayed but it was a full house with kids so that makes sense

family suites is really suit for our family total 6 pax (4 adults & 2 kids)

with all the things for kids, this was concerning

on site parking early check in and the staff where exceptional from check in to our

very well presented lovely bar nice room massive bed

very kids-friendly

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

it was cosy and very convenient. restaurant and bar also nice.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

the check-in was in the bar and restaurant area.

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

plus got a late check out again be back

very slight issues were spa not having a spa bath and the bar having a poor selection

room, bathroom was huge, excellent pool/gym facilities, excellent staff and excellent

breakfast buffet has good selection

everything about the place great scenery lovely food spacious room spa and gym was excellent couldn't find a fault will definitely be

lovely golf course with beautiful surroundings

the hotel it amazing swimming rooms ect but room service need looked at as food was cold

great breakfast, lovely views and brilliant pool/jacuzzi area.

the hotel is just perfect! the breakfast is delicious. exceeded my expectations

there's a children's pool and a separate pool

spa was closed haha but will be open now

waited an hour for food with young kids getting impatient in the restaurant and they forgot some of the order that we never received

free wifi was good and allowed me to work from my laptop

was a crystalyte floor and grand entrance fit for a king, a piano in the bar which was actually furnished with the essential chairs that were amazing each a gold lion door

to be tidied up as it gives a poor impression on arrival, as the refurbishment is on going the spa and gym were not available but stay was still enjoyable i will stay here again but possibly

breakfast was excellent plenty of choice and friendly staff

wanted a drink as i had food so would have loved sitting in a bar area rather than coffee

parking plentyful

friendly and professional, accomodation fantastic, view from room was amazing, both restruat and room service was brilliant

fabulous location. breakfast was excellent

the breakfast was delicious

the spa and gym rooms restaurant staff are very helpful

comfortable lovely staff great food free parking huge room

more choice on the room service menu

breakfast was great, loads of choice

bit sad going through a bar to meet the staff

location was not great and it was quite noisy from the bar downstairs, but it was a weekend.

no restaurant or bar for breakfast and evening drinks

clean and modern, attached bar very good, unfortunately don’t do food.

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

of car parking

lovely place , easy entrance ,and parking ,and adjoining restaurant.

good reception wifi in all areas

a member of the bar staff come up to us

turned out the bar manager alerted the housekeeping manager who cleaned my room first allowing me early access

the bar ladies were beautiful and amazing

very cosy and well presented bar area, dog friendly with dog treats

tea making facilities in the room, bar downstairs

locals in bar very friendly and helpful

all the bar staff were brilliant made us feel welcome

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

really liked the quirky story behind the douglas hotel and the early check in

and so were the other rooms as we could hear them flush each time - annoying with two sleeping kids

could be nice if will be something hot for breakfast

especially the lady that booked us in and served us breakfast

great breakfast.

the evening meal wasn't quite up to par - but they were having to serve room service rather than in the lounge

we could hardly get near the bar most of the time, far to many people from the boxing hanging around the bar area

kids eat free and substantial helping.

my kids had to change rooms because the window literally fell off

the guy behind the bar was excellent, professional

my partner was looking for one of the kids dummys and

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

the staff are very very helpful, and room service was excellent. lovely room also, great bead

and food in restaurant and room service late was 10 out of 10

uncomfortable, doors slamming, kids running up and down

the room service meal was also quick and delicious

breakfast was yummy and i grabbed a snack in the bar area, and it was good

breakfast was exceptional and the kids loved the pancake machine

location to the airport, took me 5 minutes to walk over with 5 kids and 2 suitcases

so we arrived and the air conditioning leaked all over the kids bed

easy drop off by car, very clean rooms, great location for an early check in.

off the day before) they allowed us to put the toddlers food in the fridge and understood that kids can be a bit fussy

relaxing for my wife the whole reason for trip was for her to have a bath relax with wine and no kids as bathroom at home was under refurbishment the manner reception spoke to her wasn't very

restaurant, however, the staff on arrival were really helpful and friendly, a very stylish hotel, wifi was great, very clean and very convenient to the airport

bad point is that around 1am i had requested room service, and i was told there s no room service tonight wasn t even able to come down to

small but functional gym quiet rooms very clean close to airport and 15 minutes into central

lacked pressure ___reported this to reception breakfast menu/room service could be improved pillows were

wifi didn't always have a good signal

the wifi was weak and inconsistent in the room.

staff friendly and helpful room service was great, food awesome

lovely hotel/ bright/ comfortable/ clean/ helpful staff and great location with parking

asked for early check in as our wedding was at 1 pm

the spa was a nice addition to melt away some stress and just relax

bar, restaurant, swimming pool all in one location, excellent room service and house keeping.

there s plenty of free parking which in many other hotels we ve stayed at have additional daily charges

my partner enjoyed steam room as my kids swimming pool

the pool area changing rooms are quite dated could be doing with a wee revamp.

only negative was the poor parking from guests at a party - and not the hotel s fault.

here with my 3 kids for a family wedding

good food good parking lovely staff

an added bonus was the spa and pool facilities which we had free access to which was a real treat for the kids

my wife loved the spa bath

gym and spa.

location, parking, pool, value..the village was great too..great staff.

moved us to a bigger and nicer room when asked. spa was also nice. good breakfast.

the room was clean and lots of car parking area available

the spa wonderful; lots of free parking; not far from loch lomond; the restaurant food nicely presented and good; the breakfast

the centre of drymen and plenty of parking available

were friendly and food was lovely and the girl behind the bar put the fire on for me she was so

nothing for kids to do

we didn't have trouble with parking, they have a bar and restaurant

wifi is limited in the rooms, but good service in the main part of the hotel

20am and couldn't get a drink at bar for room

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

very homely bar area lovely room small but cosy lovely conservatory

food was great, room was ideal and the bar was brilliant

stuart behind the bar was excellant

warm and friendly hosts, a fine room, and a superb cooked breakfast

everyone that worked there was very friendly and helpful. good breakfast.

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

at the bar you could taste whiskey from a wide variety of distilleries

the wedding venue we were attending the staff were very friendly and there was a good choice for breakfast

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

very clean and comfortable. nice breakfast suitable for during this time.

good location nice staff. comfortable beds good breakfast

first class accommodation, friendly host, excellent breakfast

very nice breakfast

great, nice quiet area around 30 minutes from glasgow city centre, there's a nice spread on for breakfast and the owners where lovely along with their doggos, very welcoming, informative and

the breakfast was also

our dinner in the hotel was also great, no faults whatsoever and breakfast was also perfect

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

the kitchen was stocked with everything you could imagine and available to help yourself, the breakfast was fantastic, like a bakery had delivered the entire stock of cakes, croissants,

we had travelled up from england for a good friends funeral and requested an early check in to freshen up before attending and the staff met our request by making this possible

very friendly staff. hotel facilities, i.e. breakfast, parking, location.

we had an evening meal as well as breakfast, the way this was served made us feel comfortable and safe, considering the covid

lovely bar and service

great atmosphere in the bar and brill breakfast with stunning sea view

great view of loch lomond from the bedroom. bar restaurant also great.

meal and bar and rooms

restaurant and bar area was amazing

the stuffed animals and “catch of the day” fish in the bar are not necessary.

plenty of residents parking ev charging point available in premises

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

great location with good food, nice bar and excellent communications with staff

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

had a great stay the facilities bar and food were exceptional the locals welcoming in the bar area and we ate in the restaurant

the bar is a happy place for both locals and visitors

especially the bar staff on the evening

menu in bar at night not a lot of choice

the main room and adjoining room for the kids were both of a good size

delicious breakfast and plenty of it

great location room was lovely staff really friendly and a great breakfast.

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

friendly staff, bar food excellent

it had a restaurant and bar with excellent staff.

have recently redone the reception & bar area which now looks very glam

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

the bar had a great atmosphere and there was a fantastic selection of drinks on offer too

the toilet beautiful lot of mirrors, sadly couldn't stay for the breakfast as i was late for a meeting

had a drink in the bar which was quite noisy but i expected that, it is a popular pub after all

friendly clean great breakfast

also very good breakfast

bar area, food was reasonably priced & very nice

great bar menu and again staff offered great service

staff are very friendly and very attentive , a lovely public bar and very friendly locals

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

the bar prices

lounge bar very comfortable and great value

decent bar downstairs

customer service, cleanliness early check in and tartan carpet

breakfast excellent and the meals at the bar first class

we weren’t able to try out the food because the bar was so busy,(sat night

the tattle scones on the breakfast bar were very very tough.

was nothing to dislike friendly helpful staff,vfranred an early check in and everything was

early check in and 12pm check out

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

wine in the bar was very expensive but they were my only negatives

a pool a spa something for the kids at the fun factory the food is very good and the staff were guest focused and willing to enjoy

the soft play and swimming pool is great too for the kids

loved the spa facilities, also the swimming pool

the kids started sneezing and coughing as soon as the sofa-bed was pulled out

our freshly served breakfast was delicious

the library bar was cosy and convenient

the breakfast was too small

breakfast was enough to keep us going for the rest of the day

man dealt with our breakfast and on his own served the whole room

luxury room, shower, bath. restaurant and bar lovely. staff amazing.

i liked the fact there were some good vegan choices for breakfast and dinner.

is ongoing works till march to update the restaurant, we also had room service when we didn t order anything which woke us up but can t complain the room view

the same via room service costs a bit less

spa was exceptional and the spa staff laura and coreen went about and beyond to make our experience

oh this is petty but the wifi was a little

friendly helpful staff, lovely breakfast

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

stay was magnificent the only downfall was the cafe and bar ect were not open

beautiful room lovely breakfast and friendly staff x

spot on for the requirement of delivering my kids to uni

we had a nice stay though, restaurant and bar onsite are both great

lovely bar for pre drinks

most staff were helpful, early check

nice bar area

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

breakfast 10/10

late check out at 11am also meant a leisurely pack after breakfast

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

lack of channels on the tv, was only 1/2 adult channels, rest were kids channels even after 8pm which was really sad because the property was quite good value and the

staff were brilliant, so helpful. great breakfast comfortable beds

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

the breakfast is generous and delicious

breakfast was plentiful with good variety

very modern and clean. quiet location. great choice for breakfast.

breakfast was amazing

a bar within the hotel

that i didn't like it, but felt bar could have been better stocked e

great bar down the road called the slope, which has a great choice of home made food too

team lady jn charge withthe blonde hair could not have been nore helpful with myself and the kids friendly also other housekeeping staff all on hand to help a

wifi is a bit slow at times, but not a major issue.

glasgow is unheard of) nice lobby

the laundry room music and construction below was very loud and annoying

there was no gate at the top of the steps and a group of kids walked down and smashed glass directly outside our window

left at 08:00 the next day to get home for kids football match

good location, very helpful laundry staff -went out of their way to advise.

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

not really suitable for young kids

girl helped us out with an early check in.

the triple room is perfect for a single parent with two kids

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

everything i like about the hotel best i stayed in breakfast was so nice staff was friendly

they also let me have a late check out after i wasn t feeling great after swimming my blood sugar had dropped

the gym and pool are great, with steam room, sauna and jacuzzi, all of which were spot-on

spa pool great will definitely go back

nikos on reception was so lovely and christopher at the bar was great

check in, bar and breakfast

service, facilities, room, food, grounds, parking and public areas karen, who served breakfast was jolly and knowledgeable about the local

quite a lot of loud families with kids running up and down the halls

although we arrived too late for dinner, the room service was excellent

breakfast was very good. staff very friendly and helpful

reception staff were so nice and great with kids

the bar area is great, with a vast selection of food and drink options, and the buffet breakfast was

lovely pool with floats for kids to play with and nice steam room and sauna

all staff very friendly, dinner and breakfast excellent. hotel very clean and tidy and modern.

our view was of the gym/ event section

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

my two kids enjoyed the stay and the staff made them feel special

proximity to glasgow sec fully equipped gym breakfast was lovely receptionist sonia was brilliant clean

i used the little gym and was really nice and well kept

gratefully we had cool air/conditioned rooms, and we were granted early check in

in roof top bar not very pleasant

rooftop bar has some great views

beautiful clean hotel with beautiful breakfast.

roof top bar was amazing and very reasonably priced

staff, breakfast, gym

very modern, clean and nice hotel. good usable gym.

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in

late check out is always a good thing after a late night

we had hot food from the snack menu which didn't look too promising but the barbecue chicken, mozzarella sticks & dirty wedges were all really delicious

more staff during the day, sometimes was at reception/bar area waiting for a member of staff not their fault as they’ve got 50 jobs to do but the bar

excellent location. comfortable room. brilliant breakfast. friendly staff.

bar was great and outside seating by the river

the bar is set out very nice and very welcoming environment

comfy room.great location.convenient for concert.lovely staff.well done.good breakfast.

great to find laundry facilities

staff were good, especially the bar staff. rooms very comfortable. hotel itself was beautiful.

location. wifi. space. parking. restaurant.

selected this castle hotel because the kids really wanted to stay in a castle

wifi was a little weak in the tower but who's complaining - i got to stay in a castle!

room service also available which incurred no extra charges

& bar closed especially @weekend was to wet to go to a bar or restaurant outside if had bar opened

had to cancel wanted extra for a early check in

the bar closed early

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

no laundry facilities but this is a very minor point.

no cooking, towels, must be bought, no laundry.

great location where everything interesting is close, an outdoor laundry, parking and charing cross railway station are a stones throw away

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

ffee machine in room and late check out) were all agreed to by staff who had exceptional customer service

we had a swim in the pool

very nice gym and spa in the basement

parking and spa and room very spacious and very good service if need anything at any time

staff, really friendly the spa facilities were clean and well run and the breakfast was really

location, reception team fab managed to get an early check in

friendly staff, early check in and good breakfast

room was a decent size, shower was amazing, fee wifi is always a bonus

brilliant breakfast

i hate having to create an account to access wifi

the gym had everything needed for a good morning workout

the desk and free wifi was a plus

t still build work in progress while visiting, no gym, no air-con): great shower, nice furniture - huge comfy bed - nice view - breakfast is ok -

the kids fell asleep

moving the room solved that issue but unfortunately wifi turned out to be terrible in our second room

spain missed our train/bus home and were stuck just all round fantastic and were amazing with the kids cannot thank them enough

although they couldn't offer me an early check in and late check out, they kindly offered to keep my luggage for me while waiting

breakfast was good, staff very

i like it had a kids area for my kids kept them entertained while we sat and had something to eat

the sofa for 2 kids aged 12 and 15 was small.

little find, a 20 minute walk into the centre of glasgow, surrounded by a hollywood bowl, casino & restaurants

also the bar was opened late and all drinks were chilled

close to everything we needed and plenty of pubs around and a nice casino across car park

location is close to bars/shops/ leisure/casino

very clean & secure, comfy bed too & a late check out was great

push to pay for wifi.

wifi not available free

pool didn't look like pictures

hot chocolate, pizza & cookies on arrival in the foyer which the kids loved

food was fantastic, and the room service staff excellent, was trying to get over jet lag so didn't do much but rest and try and