really friendly staff and very family friendly. we loved the pool and had a nice stay.

spa was out of this world, food was outstanding and the room was perfect, next level comfort in the

poor signal and wifi. the property is cashless too.

we were pleased to know alcoholic drinks could still be ordered to the room upon room service, as the current guidelines did not allow for these to be served in the bar/ restaurant

didn't enjoy about or stay but the access road to the hotel and to access the back of the hotel parking was full of potholes

lodge wifi was broken so was very frustrating especially having 2 teenagers with me

location, kids loved the lights and the horses as well as the spotlessly clean and modern rooms

there wasnt a pool

friendly staff, bar prices too high,

standard of food delivery via 'room service' was appalling

wifi wasn't good in the rooms.

was good to have seperate room for kids. convenient location

easy to find and good parking

the wifi was when it wanted to work, so instead i didn t bother

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

extremely friendly and helpful, beds lovely and fresh and comfortable, bar facilities appreciated

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

really friendly staff and a fantastic breakfast!

no breakfast

played pool in the bar the morning after and also had breakfast

we had a lovely time relaxing in the spa and having some treatments

we used the gym which was well equipped and went for a swim

food is good, we had room service and restuarsnt dining

very slight issues were spa not having a spa bath and the bar having a poor selection

attended spa and went for walk but as non golfer other activities limited

the bar was well stocked

all the bar staff were brilliant made us feel welcome

bar comfortable & friendly

very cosy and well presented bar area, dog friendly with dog treats

music from bar was loud in the bedroom until it stopped at midnight

perfect location for the golf course. breakfast was fabulous.

had difficulty finding the room from the bar because it's marked as a toilet

room was lovely and very clean, breakfast fab

even the music in the bar was a great vibe- nothing was too much trouble for anyone

food was delicious and the restaurant and bar were beautiful

wifi in room dirt and hair left in bathroom breakfast absolutely disgusting

easy to find location ample parking great deal on meals good sized room fantastic river view exceptional value for

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service lift

room was newly renovated but windows opened dangerous for kids as all floors are high up

were informed the day before arrival that the spa was fully working, on arrival nothing was working, the pool and jacuzzi were open but the

peaceful down by the waterfront xx great sleep , comfy big bed and great room service for hungry kids when we arrived late at night

of families with young kids particularly in the pool so not super quiet but very, very small complaint overall was a great

the wifi wouldn t connect which wasn t good as we where hoping to relax with a film

great gym and food, wifi's good as well so i could work throughout the day

great hit breakfast

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

the check-in was in the bar and restaurant area.

it was cosy and very convenient. restaurant and bar also nice.

the location was ideal and the bar was really good

good wifi. great location. cheap. cheap bar.

wifi was a little unstable

location was decent with some parking out the front

bar the lounge and the night club are all fantastic the staff are lovely too i have stayed here 4

as a mum travelling with 5 teenage kids, it's hard to find rooms to suit that are affordable

were so helpful and friendly went out their way to make sure we had everything and so good with kids

spotless, early check in and a fab

the rooms very lovely and the staff was so helpfull and there bar area was lovely too

we didn’t want to be party poopers but with two young kids and a long journey home we needed the sleep

breakfast was good the eggs, beans, bacon, toast, orange juice and cappuccino was very tasty

breakfast the next morning was delicious and generous with both a continental selection and a hot

only thing girl on bar kept taking to reqular and kept us waiting for while till she finished her conversation

the moment we arrived, staff were friendly and accompanying, helping us to find a table in the bar where our baby monitor would reach from our room above

the family room which was 2 bedrooms 1 with a double bed and 1 with 2 single beds great for the kids

bonus was the spa and pool facilities which we had free access to which was a real treat for the kids

friendly staff. cameron on the bar is a credit to the hotel. so friendly, happy guy

grounds, hotel room stunning, breakfast was lovely

wifi very inconsistent, known problem

wedding til late very noisy, kids running down corridors all night. aircraft noise overnight too

i'd paid for breakfast this morning and very impressed with the quality of food and selection on offer

nice and clean rooms right next to the airport. good value and great breakfast.

2 bedrooms. one for adults and the other for kids. plus there was 2 toilets ❤️

charged 30 for an early check in considering the room is already clean and empty for us to use

were very helpful, room service swift and good value ,lovely staff in downstairs restaurant etc

of car parking

ample parking and good wifi signal

lovely place , easy entrance ,and parking ,and adjoining restaurant.

very clean, facilities ideal for my one night stay. food in bar was very good.

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they managed to find and notify us

the wifi didn't work

thought the wifi was hard to access - sign up for a scheme or i had to have my room number

i requested a late check out for next morning late in the evening and was accepted

expensive for 1adult and 4 kids for an overnight stay - evening meal no breakfast food very

hotel room, perfect place to stay with kids b4 an early morning flight

convenient for early check in at glasgow airport. quiet and comfortable.

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

easy drop off by car, very clean rooms, great location for an early check in.

nice restaurant bar area to relax in

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

no restaurant or bar for breakfast and evening drinks

clean and modern, attached bar very good, unfortunately don’t do food.

bit sad going through a bar to meet the staff

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

the pool was an unmissable attraction

great staff, super facilities. kids loved it.

m and spa) were great

love the gym

room service breakfast order got forgotten somehow but the staff were great about fixing it and

accessibility to airport and friendlly staff. plus best breaded mushrooms ever via room service!

went to get away from all this madness lovely never opened the door again till room service next morning which was amazing dated room needs done up however done the job had a

we could hardly get near the bar most of the time, far to many people from the boxing hanging around the bar area

kids eat free and substantial helping.

was no room service

really liked the quirky story behind the douglas hotel and the early check in

bar has wonderful selection of whisky

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

they have a bar that specializes in whiskey’s

the breakfast was excellent. lovely bar and lounge to relax in before going out.

great breakfast. nice selection, well prepared and seved. very welcoming hospitality.

good kids menu

the bar area was nice for a quick bite and the staff was

the gym equipment was a little bit tired and one piece was broken

bar, restaurant, swimming pool all in one location, excellent room service and house keeping.

swimming pool, good, parking good and room service was very

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

no room service and nowhere to buy

) disapointing

staff friendly and helpful room service was great, food awesome

the wifi was weak and inconsistent in the room.

and since you offer laundry service a washing machine that doesn t take several hours to do one load

car parking difficult when busy, although there is a public overflow car park across the road.

parking was close by and free

the lovely weather the restaurant was fully booked so we had to wait 3 hours for a table or get room service

could do with an additional bar perhaps with sports tv

must admit the weather helped as it was glorious so made good use of the sun terrace and the bar terrace which both had fantastic views we were in a suite which was very well maintained and

the best biscuit/snack choice in the room of a tunnocks teacake and a caramel bar rather than your standard biscuit

we went with friends and were accommodated next to each other, which made it even better for the kids to run about

so relaxing and loved the pool gym and food

friendly staff and nice pool and spa, good food.

the play area for kids and the pool was great for our grandchildren and their parents loved their own personal hot

breakfast was very fresh and enjoy it.

we had a booking at another bar along the road and decided to leave early just so we could go back and have a drink at our

cooked breakfast is well worth paying the extra

room service at breakfast

the hotel restaurant and bar are amongst the best in the area

the bar prices

great bar menu and again staff offered great service

bar area, food was reasonably priced & very nice

the staff were incredibly friendly and very kindly gave us an early check in as we had a wedding to attend nearby

staff are very friendly and very attentive , a lovely public bar and very friendly locals

super clean, great food and bar downstairs, neat beer garden, and outstanding and friendly staff

staff were really helpful and friendly. nice bar and restaurant

nice breakfast in the morning

night and the bed and pillows were super comfortable and i didn't hear any noise at all from the bar below, just a bit of noise from the traffic outside but this quietened down after rush hour

breakfast was on room price and was very good fresh and plenty to choose from

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

helped me with a late check in as my flight got in late

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

decent bar downstairs

we ate in the bar and the food was great

breakfast excellent and the meals at the bar first class

staff, especially gordon and the restaurant/ bar team

the suppers were varied and tasty and the fried breakfast all that i hoped for; amazing and very filling

everything was perfect : the room, the diner, the breakfast and the staff !!

lovely comfortable hotel lovely views and the bar and meals excellent x

the location is great, the room comfortable and the breakfast was wonderful

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

the late checkout was excellent as was an early check in

channels close to hydro arena and city centre 24 hour m & s 1 minute walk away staff facilitated early check in and late check out which was really

was nothing to dislike friendly helpful staff,vfranred an early check in and everything was

- was away from main guest area & near laundry room / staff area - hence suspicion as to who was making

good too depending on what your looking for rooms lovely but a bit costly for hotel without a spa or pool or gym and i travel alot stayed cause of family

as i had help up and down stairs but would ve been a struggle if i hadve been alone with the kids

quite a lot of loud families with kids running up and down the halls

although we arrived too late for dinner, the room service was excellent

there is a lot of parking

breakfast just right for our needs

the kitchen was stocked with everything you could imagine and available to help yourself, the breakfast was fantastic, like a bakery had delivered the entire stock of cakes, croissants,

house open 24 hours with warm comfortable and beautifully furnished sitting room, dining room and breakfast room

had trouble getting breakfast as the breakfast room is also used by campers from the front field

maybe the breakfast offer could have had proper english one (sausages and hahsbrowns )

was ideally situated , with a lovely walk into helensburgh along the seafront for restaurants, bars and shops

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

our welcome was warm and informative, the feel in the bar and restaurant fun and inclusive, the view from the room beautiful and breakfast excellent

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

they were all very pleasant and helpful and i liked how clean and comfortable the room was, good wifi and smart

the ev charger

food in the evening in the bar was tasty, and the breakfasts were excellent, with a good choice of hot and cold items

heating in the kids room

the evening staff and breakfast staff were equally helpful

the bar is pleasant and serves excellent food at good prices

staff very nice, plenty of free parking bar area nice and welcoming

within minutes of our arrival we were all chatting in the bar with some friendly locals

hotel was not worth price paid, which was likely inflated due to the open golf at troon

good breakfast, isolated village location. friendly staff especially lisa

nice diner and breakfast staff are all very

friendly helpful staff, lovely breakfast

the breakfast choice was good and the service efficient and friendly

liked everything breakfast spa bath the room the size of the room the staff where excellent especially a women

stay was magnificent the only downfall was the cafe and bar ect were not open

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

we came to glasgow for a wedding, and therefore requested an early check in on saturday morning so we could get ready in our room

the staff in the bar especially thomas and his boss they made us laugh all night

nice bar area

bar staff very good and chatty

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

the pool and spa facilities were amazing! and the reception staff were lovely.

good gym equipment and the pool & spa was fabulous

00 however we were made to feel welcome and chilled in the bar until we could access our room

breakfast was great and the conservatory area and bar area

the gym, swimming pool, and sauna make this place very attractive

the wifi connection in my room could have been better

if you are resident, they never told us and we had no space to dine in the whole town (with two kids)

is literally in the center, the staff is really helpful, good wifi connection and comfortable bed

wifi was poor in our room past the butcher's shop

wifi didnt work

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

breakfast 10/10

clean comfy bed nice room excellent breakfast and staff very helpful great location

great breakfast in the morning

late check out at 11am also meant a leisurely pack after breakfast

20am and couldn't get a drink at bar for room

the bar is a nice place to be in the evening, with a good selection of drinks available

very homely bar area lovely room small but cosy lovely conservatory

food was great, room was ideal and the bar was brilliant

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

room was super comfy and outside bar area was fun

it had a restaurant and bar with excellent staff.

friendly staff, bar food excellent

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

a great b&b - very friendly kind owners. warm, comfortable room and superb breakfast.

very clean and comfortable. nice breakfast suitable for during this time.

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

the wifi was quick enough for me to watch netflix when i returned of an evening

wifi works great

didn t like that the bar and restaurant were closed on the days we stayed we were only notified a few days before our

it was perfect for our family, we used the family room and kids were very happy

fab breakfast and comfortable bed good wifi

very quirky with the record player and the bar open till midnight

breakfast was fine, would have more gluten free/vegan choices and a full scottish breakfast:) the

the reality was a selection of processed food, bar a bowl of fruit

very modern and clean. quiet location. great choice for breakfast.

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

they also let me have a late check out after i wasn t feeling great after swimming my blood sugar had dropped

m, swim pool, steam and sauna), also the restaurants and bar

the spa is nice but a little out dated but really no complaints.

food at dinner was reasonably priced with good deal - kids eating free

from more vegetarian options, a better selection of cheeses, and perhaps some pancakes for the kids

had to go down to reception to order room service. no one answered phone

which i thought it was going to be put on my card also heating was on always very cosy rooms and wifi was

with loads of men sitting around drinking, not ideal if you’re staying there with a wife and kids

bad wifi connection

free wifi

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

great breakfast!!! local park close for kids.

location and early check in was appreciated

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

girl helped us out with an early check in.

used the pool which was a bonus facilities were

clean, central, spa facilities and bar/restaurant on site as well as a starbucks

noisy one night with kids running up and down the corridor ,doors banging at 3am mainly the sunday

feeling hotel, staff were excellent, on site bar has a good selection of drinks, and food is pretty good

reception staff were so nice and great with kids

evening/night staff that worked the front desk and the second bar were outstanding

great view of loch lomond from the bedroom. bar restaurant also great.

restaurant and bar area was amazing

all the boys and girls working on reception, bar and restaurant were fantastic

highlight was the cozy bar restaurant on property with a stone fireplace

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

wifi was very slow and traffic from the main road could be a problem

location. wifi. space. parking. restaurant.

lots of parking out the back, and both breakfast and dinner were really good

we ordered room service and the food was delicious

wifi didn't work

rooms, good breakfast buffet at relatively low price, value for money, location few bus stops away from city

room, generous breakfast, great location with good connections to the armadillo and the centre

bar service could have been better, but that's not a criticism

staff, breakfast, gym

gym and ideally a small pool

clean room,great view, amazing breakfast

gym was too small

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

fruits lonely, kids liked waffles

good little gym as well

they allowed us early checking and lonela made sure, the room was ready for us for early check in

excellent location. comfortable room. brilliant breakfast. friendly staff.

early check in available, friendly staff, great rooms and clean. would definitely come again!

welcoming staff clean and fresh late bar til midnight which was an added bonus after late night show at the hydro late check out

really helpful, was able to park the car that midday and we got early check in as our room was easy unlike other hotels who charge u if you’re an hour early let

gym is good, small but well equipped

banging about outside the room and all day i abs a late check out

very close to secc. great atmosphere. lived the foer and bar area.

the staff were really friendly and the location was fabulous ud83dudc4c i really liked the late check out at 12pm which was great to have a lie in

check in reception staff bar staff very helpful very clean rooms nice touch with a welcome

the bar and restaurant weren’t open

the bar lacked atmosphere and poor choice of beers on tap

we did get an early check in at 3pm

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

breakfast was nice, didn't expect to have complimentary breakfast for kids with paying adult, super value for money

staff was so friendly and absolutely fantastic with the kids

location was great with bowling, cinema, casino and a few restaurants

extremely clean. staff extremely accommodating. breakfast superb.

breakfast available at extra cost if not already in your

no cooking, towels, must be bought, no laundry.

they don't have a laundry facility and the closest one is close enough, but it's located outside (washing/drying

the staff were okay but they briefly lost my laundry

there are no facilities that you might expect in a dorm such as common area, laundry options, kitchen

i guess the maintenance time like laundry and vacuume, it was on the lobby, in rush hours

clean top class food would highly recommend rooms spotless very comfortable we used all pool and gym facilities

quick service, spotless clean and staff were amazing with the kids

we had exceptional service with early check in and late check out being no issue

drink price and that kids under 16 where aloud in steam room and sauna , all other gyms and hotels are over 16 or 14 at

superb breakfast wonderful staff. nothing was too much trouble. highly recommend.

room was spacious clean pool and thermal spa was good communal species where excellent

the spa x

the breakfast choice was excellent! room service was exceptional.

wide ranging choice and everything was well cooked room service was excellent and we never waited too long for anything friendly staff where anything

food was fantastic, and the room service staff excellent, was trying to get over jet lag so didn't do much but rest and try and

there is also a small gym, so you do not have to skip your daily exercise routine

the gym and lobby

also had kitchen at side with microwave and fridge

had to order breakfast the night before to get 5 discount

didn't bother us too much but if we still had kids in double buggy it would've been tricky

lovely hotel lovely staff. arrived early and got an early check in . breakfast was lovely.

central location for a great rock bar (slouch) and near to gig location the (+) very pleasant little bar with exceptionally helpful staff (+) bar open after we came back from theatre (-)beer selection in the bar could have been better. (+) the short walk to sauchiehall st we didn't mind, the 24hr bar and pool table were handy and utilised by us (+) the 24 hour restaurant and bar was also great if we got hungry (+) the bar didn't close so we could socialise when we got in (-) we especially liked the reception and bar area, the provision of snacks and the little touches , candles on the tables and general (-) access to the bar whilst we waited for coach parties to go up kept us calm

brilliant breakfast

great wifi connection

cleaned and confortable, good breakfast

i like it had a kids area for my kids kept them entertained while we sat and had something to eat

friendly staff, location, parking, wifi, clean room and comfortable bed.

good gym and fresh food

they had laundry service & they helped us to get a transfer at 5am to glasgow central station (we had 2 huge (*) we also used the laundry service which was so so easy and efficient (-)laundry was the only problem (-)body towels had a weird smell, something wrong was with the laundry (*)location, within walking distance to charing cross station, several restaurants, 24hr public laundry service (-)no laundry facilities close by. (-) outlook on to back of buildings with laundry(

we had 2 young kids (8 & 11) and the pull out bed was just nice for them

the wifi is free and fast too what's more to ask

lovely warm room, great breakfast, best hotel gym i've ever seen with pool, sauna and steam room

room service was slow

restaurant is first class room service is absolutely excellent the best dish on the menu is the chicken supreme prices are

loved the pool and room size and fomfort edcellent for kids iim looking to book again hopefully next