breakfast was amazing

luxury room, shower, bath. restaurant and bar lovely. staff amazing.

great location and the bar area is great to chill out and food was amazing.

music from bar in the room, but turned down when asked thankyou

warm atmosphere, dinner of traditional fayre was fantastic, staff were helpful and lovely , bar nice ,lounge very comfy and to cap it all i proposed there and am happily engaged to be married

the hotel had plenty of parking and was easy to find

the wifi instructions clearly need updating as they suggest a wifi service that doesn t appear

it was low season) there was a much more extensive restaurant menu, all of which was available at room service

we asked for more tea and coffee, which we got and towels outside our door as we had opted out of room service, which it was nice to have the choice

spa is limited. no pool

available to use in the room which meant boiling the kettle on the floor, and when having young kids could be dangerous

the kids loved running under the main road to it and playing on the bit of beach at the front of the

not in kids, about 3 miles away

breakfast was included in our tariff and truly kept us going until evening meal time

kids running around the bar and opening fire door causing the bar to fill with midges and staff not

the bar takes your order and then serves you in order across the site, really helpful and cheerful

plenty of residents parking ev charging point available in premises

meal and bar and rooms

everything was great accommodation, staff, location food and even ev charging

the room was above the bar

parking for staying guests would be helpful. no inside lounge area if the weather is bad.

we ordered room service which was lovely

parking could be reserved for guests in a more controlled way

called room service around 9

we booked dinner in the restaurant & were allocated a lovely table by the bar

there's a children's pool and a separate pool

fantastic breakfast selection

staff at the stunning great scots bar not especially friendly or efficient some more areas could perhaps be adults only - there were

beautiful location, excellent dining, plenty of parking space, well equipped gorgeous rooms with an actual stocked mini bar

the facilities

find, beautiful room, nice shower, great bar with delicious food, staff are amazing and clearly enjoy their job

they allowed us to have an early check in at no extra cost and over the course of our stay, always asked how she was and

the hotel restaurant for breakfast was pretty good, there was alsk the option of cereal for the kids but the only options were coco pops and porridge, definitely think they should have a couple

as a mum travelling with 5 teenage kids, it's hard to find rooms to suit that are affordable

with all the things for kids, this was concerning

the food especially the breakfast was delicious the cleaners were very nice and friendly too

location to the train station was absolutely spot on, and the team behind the bar in the evening and for breakfast were absolutely magic

the hotel did not guarentee an early check in, our room was ready early for us, which allowed us to get ready for a wedding we

the breakfast was wonderful, and the beds were very comfortable

breakfast was lovely, room was very clean and bed very comfy

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

it was cosy and very convenient. restaurant and bar also nice.

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

the check-in was in the bar and restaurant area.

helped us with an early check in as we arrived too early and we re very understanding and even grabbed us an iron

very customer friendly, clean bathrooms, parking, free internet, bar

bar downstairs for a good few pints, then stumble upstairs for a decent sleep

the location was ideal and the bar was really good

the music is crazy loud so i didnt sleep for a few days but went down into the bar to join instead

spotless lovely room with loch view, fantastic bar staff, had a great stay will 100% go back

bed comfy, shower powerful, as its upstairs from the bar we sat in there for a drink and meal, kelly the barmaid was great, helping us out with a few

atmosphere was also really good in the bar, had a lovely meal served by lovely people

location, well appointed room, restaurant and bar had good food/drink selection, and the staff were brilliant

we managed to do a bit of laundry which was useful

very clean and comfortable. nice breakfast suitable for during this time.

the owners were really great and recommended local pubs to us as well as preparing a fantastic breakfast the following morning

first class accommodation, friendly host, excellent breakfast

liked the beds (cozy and warm), the caring and welcoming hosts and the very delicious and fresh breakfast

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

room service (to me this is a bonus) (-)no room service due to staff shortages (-)clean decking on balcony very loose could be dangerous need to get rid of spiders webs and weeds room service breakfast was late and poached egg was hard boiled (-) also there is a 5 charge for room service regardless of the price of food you order

hotel staff so helpful when asking for early check in for some room and a disabled room

a great night sleep & a great breakfast in the morning before heading home and picking up the kids from their grandparents

great location for my purposes good parking ground floor room excellent

the night staff were so friendly and the espresso martini in the bar was absolutely perfection

the bar & restaurant are top tier

the food and bar were first class too

£29 for 2 breakfast several sweets n crisps night before and apparently that £29 included a late check out fee which i'm wondering where jn that £29 could be included anyway we will be

nice selection of food and great bar service

food was great, room was ideal and the bar was brilliant

20am and couldn't get a drink at bar for room

stuart behind the bar was excellant

very homely bar area lovely room small but cosy lovely conservatory

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

the pool and spa facilities were amazing! and the reception staff were lovely.

location is great with easy access to loch lomond and not too far from glasgow, lots of parking, friendly staff, food was great

gym equipment could do with a little clean as the handles of the equipment were sticky - would be

breakfast was great and the conservatory area and bar area

00 however we were made to feel welcome and chilled in the bar until we could access our room

helpful and friendly food. good bar and good food. loved the location. excellent value!

room could have used a comfortable chair and wifi

bar was excellent with really good cocktails

breakfast was continental style with juice, fruit, yoghurt, toast and hot croissants

it's very clean and nicely designed - both the bedrooms and the bar and restaurant

the food was absolutely outstanding although the breakfast coffee machine delivered warm coffee at best

room, service, breakfast and hospitality , everything!

breakfast lovely and included in the price, breakfast from a menu and also a continental option

the food and drinks was fantastic the bar and restaurant had a cosy

breakfast was very good

lovely comfortable hotel lovely views and the bar and meals excellent x

amazingly nice staff, big and nice rooms, good breakfast.

location is excellent. bar and restaurant were exceptional

the location is great, the room comfortable and the breakfast was wonderful

food at the bar was good as well

great location with good food, nice bar and excellent communications with staff

had a great stay the facilities bar and food were exceptional the locals welcoming in the bar area and we ate in the restaurant

our welcome was warm and informative, the feel in the bar and restaurant fun and inclusive, the view from the room beautiful and breakfast excellent

they were all very pleasant and helpful and i liked how clean and comfortable the room was, good wifi and smart

charming property and bar

the bar to have tenets lager for my husband because he doesn't like stella so wee had to leave the

we enjoyed our stay evening meal was perfect from the food to the staff in the dining room, bar and reception being so attentive

we had to sit in the bar area as the restaurant does not allow dogs in there, which was fine

breakfast was ace

breakfast was perfect too

the main room and adjoining room for the kids were both of a good size

comfortable hotel with excellent facilities, friendly staff and an amazing breakfast

food in the evening in the bar was tasty, and the breakfasts were excellent, with a good choice of hot and cold items

delicious breakfast and plenty of it

menu in bar at night not a lot of choice

comfier mattresses would be a lot better and heating on in the bar area as it was cold

there was a fun bar and restaurant in the hotel which was

previous reviews are correct we didn't even have towels and when i asked the room service maid she couldn't understand me

pool table could have been in bar not reception but in busier times it would suit better

the bed wasn't the comfiest. wifi was only available downstairs in the bar/reception.

given to another guest (we checked in 4:30 pm) and we were taken to another outside room with kitchen area downstairs with various items stored and bedroom upstairs

have spent more time there in the evening if there had been a bar and tv in the lounge, but recognise it runs as an event venue so only b&b in the week

i look forwards to coming back for non-work related holiday with my husband and kids

we had to leave at 6:00am the following morning and the cook had a full scottish breakfast cooked for us before we had to set off

location, room was clean and comfortable, staff very friendly, breakfast was delicious (especially yas's smoked salmon) and the views are spectacular

friendly, very clean, lovely staff, breakfast food was lovely

perfect location for the golf course. breakfast was fabulous.

staff were excellent and bar & restaurant was very dog friendly.

amazing breakfast

breakfast was especially good with nothing too much hassle

varied selection of breakfast items to satisfy most guests

the room the meals dinner and breakfast

fab place outstanding the food was great and breakfast wow

there is a disabled lift but none other so you may need room service to carry bags

dinner was very good with good choices. no laundry facilities

wifi was a bit slow in room 14

wifi in the room was variable

welcome, good parking, lovely bedroom and shower room

the wifi worked very well, room and bed were comfortable, and i would stay here again if i am ever back

facilities were older but well cared for, welcoming, clean, comfortable, good wifi, plenty of parking and close to many sites

good breakfast, friendly and willing staff, close proximity to golf course, countryside and for exploring the

three nights but enjoyed my stay, the room was nice and clean and the bed was comfortable, i had breakfast and dinner, and both were very good

breakfast was fine. there was a reasonable selection.

they also offer a great bar menu for lunchtime food between 12-6pm, the burger was just what i needed after a merry visit

& accommodation were brilliant, fab breakfast & dinner

lady at check in, in the bar area was just the best

no breakfast

really friendly staff and a fantastic breakfast!

played pool in the bar the morning after and also had breakfast

very friendly staff,super breakfast,good location

few wee things; extractor fan in bathroom didn t work, wifi was more off than on

we had a family room for 2 adults and 2 kids with 2 double beds, i d have preferred a king size bed for the adults

anda)

does not have a kids club or play park

didn t work unfortunately kids swimming lessons in the pool which we didn t know about before visiting for a relax in the

parking could have been closer, but a 2 minute walk isn't a killer, and they do have a drop off

it would definitely benefit from a leisure facility such as pool, steam and sauna etc for me but the whole place is awesome

kids enjoyed seeing the horses

spa bath

nothing it was great. perhaps better wifi.

the bar drinks were great also

liked the room, food, staff, pool ,just say everything .

don't) then you will be very comfortable

the service, the food, the extra comfortable bed. the spa everything:)

also on arrival very difficult to find parking due to large wedding taking place

pool area was nice enough and kids enjoyed this

wifi terrible, barely worked

love this hotel only down fall this time spa was closed but i'm sure it will be open again now and refubished lovely, me and my partner got

clean and comfortable, room service and decent pub grub with choices.

working, so you have to walk via the exit stairs or be s rotes by a staff member to use the back room service lift

friendly staff, bar food excellent

have recently redone the reception & bar area which now looks very glam

it had a restaurant and bar with excellent staff.

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

reception in manned had to walk around to hotel bar to get a member of staff to check us in

i went up the stairs to a locked door then downstairs to a bar then outside to access the rooms

the owner also owns the bar downstairs and is happy to provide plates, cutlery etc for use in the bar or beer garden

clean and modern, attached bar very good, unfortunately don’t do food.

no restaurant or bar for breakfast and evening drinks

no room service - we were arriving just before 9pm

of car parking

very clean, facilities ideal for my one night stay. food in bar was very good.

and a special thanks to jack and the girls in room service, as we left behind a box containing jewellery, they managed to find and notify us

and spacious lounge, great food, ample parking, rooms are clean tidy with tv and simple cloud wifi, central location near to central glasgow, well worth staying here at an excellent value for

of families with young kids particularly in the pool so not super quiet but very, very small complaint overall was a great

room good, breakfast excellent, staff very friendly and helpful, what more do you want?

the spa and gym rooms restaurant staff are very helpful

loved the pool and gym

wifi was poor in our room so it would be tough to conduct business from your room.

it was a wonderful welcome and a fantastic breakfast in the morning to start my day off

the breakfast was filling and frankly delicious

small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab breakfast

hotel, room and fantastic breakfast

the dinner at the restaurant was absolutely devine, the kids enjoyed their food

really liked the quirky story behind the douglas hotel and the early check in

the bar was well stocked

locals in bar very friendly and helpful

the bar and hospitality. and they were great with our dog .and things to do .

bar comfortable & friendly

the bar ladies were beautiful and amazing

bar meal facility was available until after the restaurant closed which was a bonus for my daughter

overpriced, small rooms and no room service.

no wifi in my room

no room service menu available in room despite introductory card indicating it should have been in the

small room, wifi is slow, we stayed at the time of two wedding events which raised the noise levels at 2 am to

we had dinner and breakfast, all the food was amazing

breakfast was delicious, with a very good choice freshly cooked to order

no fuss just come in rooms here bar down stairs great food .lovely old scottish pub,great staff.

breakfast in the morning was exceptional and service was brilliant

great food in the bar with some superb options

this is down to the staff and the warmth of the lounge and bar area, where you can sit, read, have a cuppa or something stronger

the bar area is very small but cosy but if the place is at full capacity this could be over crowded

it would be good to have a bar menu as well as an a la cartel menu...

the bar area could be a little bigger!

cosy bar area, friendly staff and the food was fantastic

kids had an uncomfortable sleep on a hard as rock sofa bed

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

2 bedrooms. one for adults and the other for kids. plus there was 2 toilets ❤️

the room service meal was also quick and delicious

breakfast, staff very attentive and smartly dressed, this goes for all staff, all very helpful,

ordered wings at the bar and i believe they cost 5 pound for 4 small wings

for very early check in at airport, reception staff were excellent, wasn’t expecting much from breakfast

bar, restaurant and especially the breakfast availability for those leaving early in the morning (available from 04

breakfast was exceptional and the kids loved the pancake machine

clean and comfortable with breakfast included

expensive for 1adult and 4 kids for an overnight stay - evening meal no breakfast food very

cold in room heating was not working partner and 2 kids

bad point is that around 1am i had requested room service, and i was told there s no room service tonight wasn t even able to come down to

unsure if room service was available, even though we didn't want it

comfortable bed, great shower, mini fridge, excellent tv, safe, great restaurant and a gym

everything was great staff friendly and good with kids.

nice accommodation with lots of included amenities including pool, gym, etc

friendly staff, pool perfect for the kids to unwind, brilliant choice at breakfast !

sauna, pool and gym access was lovely

the bar & free parking is also a bonus

bar is to small to order ur drinks always in the way of staff trying to get in and out if that’s

friendly atmosphere in the bar with live entertainment

great night, staff were brilliant and there was even a singer on in the bar who was fantastic.

breakfast was great value dinner in the bar was amazing staff were excellent

staff were very friendly and accomodated an early check in for us which was really helpful

family and pet friendly bar and restaurant was nice and warm room was cosy and comfortable

bar had a great selection of beers wines & spirits

hotel with a fantastic atmosphere in the bar area

friendly atmosphere in the bar and outside bar

showed the sports which was essential for the golf

room was amazing so much room the kids loved how they had there own room and the bathroom was beautiful, from the moment we entered

the kids room had a double sofa bed and a single bed

nice and helpful staff,breakfast and location both excellent.. very good value for money.

breakfast as excellent

ideal for the one night stop, great breakfast, lively local bar downstairs

spot on, cracking bar at the rear, everyones friendly and a nice welcoming atmosphere

breakfast was amazing so much choice and service was great

spa bath is good

everything. the spa bath was amazing. sorry we had to leave early. i took really un well.

pool was lovely with tv in bathroom

freshly prepared tasty breakfast

car parking was good breakfast was

bar has wonderful selection of whisky

breakfast was included but we did not partake

the lounge and breakfast and bar area were lovely

comfortable room in lovely old house excellent breakfast wonderfully welcoming and friendly staff comfortable lounge excellent location in heart

we didn't stay for breakfast or have dinner, but there is a fantastic whiskey bar and comfortable lounge

the late checkout was excellent as was an early check in

did superior room just that website says u can check in early and check out late i didnt checked in early - did after 5 pm but wanted to check out late by one hour till 3 pm

have been nice if public computers for the internet and laundry facilities had been available

nice bar and restaurant

was nothing to dislike friendly helpful staff,vfranred an early check in and everything was

large comfortable room, very good breakfast, nice bar and friendly staff

and the bar stayed

the breakfast was

the breakfast choice was good and the service efficient and friendly

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

wifi could have been better

the waiter illuminated us about whisky and gin, and the bar is well provided with

well laid out, good parking, easy check in & check out

very friendly staff, comfortable room and excellent breakfast

parking very convenient

bar staff very good and chatty

we had a nice stay though, restaurant and bar onsite are both great

lovely bar for pre drinks

early check in was very useful and accomadated well.

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

late check out at 11am also meant a leisurely pack after breakfast

breakfast 10/10

breakfast was nicely cooked,

clean comfy bed nice room excellent breakfast and staff very helpful great location

great breakfast in the morning

nice clean rooms. good breakfast. friendly staff

night and the bed and pillows were super comfortable and i didn't hear any noise at all from the bar below, just a bit of noise from the traffic outside but this quietened down after rush hour

very clean, room had everything we needed! great breakfast, and really friendly, helpful staff!

staff were really helpful and friendly. nice bar and restaurant

the bar had a great atmosphere and there was a fantastic selection of drinks on offer too