nice cheery bar with good food and reasonable drink prices

location, well appointed room, restaurant and bar had good food/drink selection, and the staff were brilliant

atmosphere was also really good in the bar, had a lovely meal served by lovely people

bed comfy, shower powerful, as its upstairs from the bar we sat in there for a drink and meal, kelly the barmaid was great, helping us out with a few

let us use the space and downstairs bar as though it were an extension of our own home

great location room was lovely staff really friendly and a great breakfast.

even had an intimate personal breakfast for 2

especially the bar staff on the evening

dinner and breakfast was exceptional staff were amazing

comfortable hotel with excellent facilities, friendly staff and an amazing breakfast

was ideally situated , with a lovely walk into helensburgh along the seafront for restaurants, bars and shops

had a great stay the facilities bar and food were exceptional the locals welcoming in the bar area and we ate in the restaurant

the bar is a happy place for both locals and visitors

charming property and bar

side entrance - perhaps a sign with a noise policy after 11pm might be a good idea, just asking bar punters to be mindful of hotel

great atmosphere in the bar and brill breakfast with stunning sea view

staff, especially gordon and the restaurant/ bar team

the bar and restaurant staff were really friendly and welcoming both to us and, especially, to our very

the location is great, the room comfortable and the breakfast was wonderful

amazingly nice staff, big and nice rooms, good breakfast.

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

mixed messages from staff, day 1 - room service breakfast ordered did not turn up, day 2- told breakfast on till 11

booked two rooms for two nights, kids wanted to check out same night

the bar was great for food and drinks

helpful and friendly food. good bar and good food. loved the location. excellent value!

great breakfast.

the breakfast was too small

food was excellent bar prices reasonable

the lomond suite is a fabulous room. food at both dinner and breakfast was excellent.

hotel staff where amazing food and breakfast was fantastic location is beautiful the beach the pier wow factor will be back didn’t

i asked for an early breakfast,the staff were great and got me fed and on my way

spa very nice

bar and restaurant staff were very welcoming and efficient

wifi wasn t working at all

loved the breakfast, loved the bar

wifi was painfully slow

available to use in the room which meant boiling the kettle on the floor, and when having young kids could be dangerous

the kids loved running under the main road to it and playing on the bit of beach at the front of the

breakfast was tasty

kids running around the bar and opening fire door causing the bar to fill with midges and staff not

not in kids, about 3 miles away

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

dinner and breakfast were lovely

and the traditional bar which is one of our favourite places to sit and pass the time of day

dinner was delicious and so was our breakfast, we will definitely come back

the friendly staff especially the bar staff! make this place a home from home.

breakfast lovely and included in the price, breakfast from a menu and also a continental option

we had to sit in the bar area as the restaurant does not allow dogs in there, which was fine

great bar area to chill out and the band on saturday evening were class too

location and fantastic breakfast

had a drink at the bar and very reasonably priced and bar food was

the bar to have tenets lager for my husband because he doesn't like stella so wee had to leave the

wifi connection was poor.

and service was next to none anything you needed it was no trouble, facilities were excellent pool table , different themed nights once a month

pool table was free, staff was willing to help and we had no problems.

limited car parking

quite impressive actually. for a 3* hotel. what with room service

fabulous location. breakfast was excellent

parking was close by and free

slight mishaps with the room service but nothing seriously negative to report

parking for staying guests would be helpful. no inside lounge area if the weather is bad.

all staff were helpful and room service staff were all very chatty and friendly and had a good laugh with them

slept well and nice late check out at 11am so no rush

the bar was comfortable and there were cozy nooks both in the bar and hallway where we could enjoy a

£29 for 2 breakfast several sweets n crisps night before and apparently that £29 included a late check out fee which i'm wondering where jn that £29 could be included anyway we will be

we only ate in the bar area as opposed to the dining room

nice selection of food and great bar service

staff, very good service, first rate amenities good parking onsite and excellent breakfast hotel was exceptionally clean

varied selection of breakfast items to satisfy most guests

the warm welcoming and the breakfast ud83dude03

i found out on this trip that i could do laundry which was a big bonus

no room service and nowhere to buy

love the great scott bar and cameron grill

the leisure complex and gym were excellent although not used on this occasion

great position on the lake is brilliant boat tour booked with hotel is expensive for what it is spa was

lovely resort excellent amenities spa a must see grounds breathtaking

the size of the swimming pool and slides over there

proceeded outside to their outside bar which was covered and we had a heater above us snd chiminee beside us , excellent table bar

meal we had in bar was lovely service was good and reasonably priced

bar well equipped

george at reception was amazing. the bar staff were good and the indian food was fabulous.

their scotch whisky selection in the bar beds improving ud83dude01.

he continues to serve in the bar in the evenings, and once again provides a warm, friendly welcome, and service

location on the water with an excellent breakfast and comfortable bed

the breakfast choice was good and tasty

great view from the bar area and 2nd floor common room

would definitely be better that the bar could open earlier than 6pm

food was amazing. fantastic bar . views were just incredible. room was perfect bed so comfy

she met us at check in and looked after us at the bar all night with some great conversation

bar and restaurant for dinner

bar had great options, again no time to go though except when i bought a can of juice, pricing was

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

the check-in was in the bar and restaurant area.

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

it was cosy and very convenient. restaurant and bar also nice.

helped us with an early check in as we arrived too early and we re very understanding and even grabbed us an iron

location for loch lomond, wifi was superb

place ok. parking ok location good

all staff get 10/10 bar staff, owners, dj, security and even the cleaners we only met through passing in the morning

location, the room was nicer than i was expecting for the price, plenty of hot water, the wifi didn t work very well but i didn t really need it

equipped and modern rooms, lovely café & bar area

spotless, early check in and a fab

even have a dining table which was great for the kids to sit and do activities and eat their snacks

the location, close to bar restaurants, staff very helpful and polite, cleaning staff good at what they do

as a mum travelling with 5 teenage kids, it's hard to find rooms to suit that are affordable

adjoining rooms and a bathroom; we were able to get a cot added to the twin bedroom so all three kids fit

bar area excellent with lots of comfortable seating

breakfast service was a little slower than i expected

centre are directly opposite and just a few minutes walk to the country park

breakfast was good the eggs, beans, bacon, toast, orange juice and cappuccino was very tasty

plenty of residents parking ev charging point available in premises

meal and bar and rooms

but facilities are very busy during the day due to a large nearby car park

everything was great accommodation, staff, location food and even ev charging

the room was above the bar

room was lovely and very clean, breakfast fab

we even had a delicious, traditional scottish breakfast

great dinner & breakfast

food was delicious and the restaurant and bar were beautiful

lovely room, everyone was very friendly and helpful. breakfast and evening meal were delicious.

had the dinner ,bed and breakfast ,the food was excellent especially the venison and an added touch of homemade scones with

the choice and quality of the food was excellent, both evening meals & breakfast

for breakfast was wonderful

breakfast very good, and cooked fresh to order

beautiful views lovely little bar a restaurant. nice atmosphere

parking was easy and right outside the hotel

great room with spa bath & decking looking on to loch fyne great staff & very welcoming locals

food was excellent.room was large and comfortable with large spa bath. lovely views from hotel.

good access with parking outside room door at back of property

they set up a table in the bar for my evening meal so that my wee dog could stay with me rather than being confined to the car

we loved the whisky bar and the breakfast was first class

the dinner at the restaurant was absolutely devine, the kids enjoyed their food

hotel, room and fantastic breakfast

it was a wonderful welcome and a fantastic breakfast in the morning to start my day off

great food and stunning breakfast

very noicy room due to laundry machines

good restaurant inside, interior design of the hotel and the room, huge parking spaces, friendly

room was very comfortable and plenty of off road parking

dirty/oily marks on the sheets - perhaps a problem with the laundry

- please note there s a car park to the rear of the hotel as parking at the front is limited

good location nice staff. comfortable beds good breakfast

very nice breakfast

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

first class accommodation, friendly host, excellent breakfast

food was great, room was ideal and the bar was brilliant

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

20am and couldn't get a drink at bar for room

stuart behind the bar was excellant

the bar is a nice place to be in the evening, with a good selection of drinks available

had room service clean and replenish complimentary tea/coffee everyday

welcome from receptionist on arrival, clean, comfortable, modern bedroom, great gym / pool, charming breakfast service team, great breakfast, lots of choice

plenty of parking, the village is also very nice

the staff were excellent and helped with anything that you asked. the pool and gym were superb.

i know we may be asking too much but it would have been amazing if we could have got room service

wifi wasn't good in the rooms.

wifi in the room was variable

the food in the restaurant was very good and there's also kids menu available

lively atmosphere in bar and restaurant good value for money meals clean, spacious room free parking excellent

was good to have seperate room for kids. convenient location

the spa facilities and the spotless clean rooms

the spa facilities make it that little extra special and the location is so peaceful with beautiful

spa pool room

outdoor jacuzzi fab, and good size pool for a spa

my to kids and we had a fantastix time in the leasusre center, everythinf was so relaxing and oerfext doe

lovely welcome from the hostess behind the bar when we arrived

played pool in the bar the morning after and also had breakfast

no breakfast

very friendly staff,super breakfast,good location

was super friendly, such a great value with breakfast included

sure if the golf club is owned by the hotel but no draft beer available in the clubhouse

lastly there's plenty of free parking

the food was excellent and service in the lounge, bar and restaurant were spot on

fabulous setting, excellent breakfast, very helpful staff, huge swimming pool

everything about the place great scenery lovely food spacious room spa and gym was excellent couldn't find a fault will definitely be

been with small kids and it’s been most horrible stay

it was a complete shambles and if we hadn't driven so far with 3 kids we certainly wouldn't have stayed

pool area was nice enough and kids enjoyed this

lots of facilities in spa currently inoperable

there was no room service, no food available in the afternoon

really liked the quirky story behind the douglas hotel and the early check in

friendly staff, bar food excellent

it had a restaurant and bar with excellent staff.

have recently redone the reception & bar area which now looks very glam

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

loved that we could book adjoining rooms so that parents could sleep in separate rooms for the kids

kids had an uncomfortable sleep on a hard as rock sofa bed

it's a great plus that this room does room service, the food is delicious and the service is fast

2 bedrooms. one for adults and the other for kids. plus there was 2 toilets ❤️

everything bar the roam noise

location and friendly staff. also the buffet breakfast was excellent!

service at bar was very slow, one pedantic dude serving a busy place

good value with full breakfast included. locate on the airport

restaurant and bar in the lobby, very close to airport yet excellent soundproofing, great staff

the breakfast selection could be more creative

our dogs were welcome and we were able to eat our evening meal in the bar so they could be with us

efficient check-in, decent parking, tidy rooms with sufficient space. good value.

very friendly staff, comfortable room and excellent breakfast

wifi could have been better

room service and the restaurant is fabulous

the shower was excellent and we had room service if provided

like the overcooked breakfast, couldn't chew the sausages

no room service

breakfast was over valued not a lot of parking for a large site

dining room service needs improving

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

friendly staff who helped get an early check in

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

the tattle scones on the breakfast bar were very very tough.

the late checkout was excellent as was an early check in

helped me with a late check in as my flight got in late

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

decent bar downstairs

we ate in the bar and the food was great

breakfast excellent and the meals at the bar first class

beds very comfy roons big xxx staff excellent especially josh the bar tender xx

the breakfast in the morning was really tasty and they have a good selection of vegetarian and vegan

liked everything breakfast spa bath the room the size of the room the staff where excellent especially a women

stay was magnificent the only downfall was the cafe and bar ect were not open

breakfast

nice bar area

location was perfect, rooms were clean and got early check in

and the bar especially the front area where you have an excellent view of the street and can people

lovely bar for pre drinks

t to be expected i would think) i also really didn't like the smell of the toiletries and the laundry detergent they have used for towels and beds, quite a sickly smell

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

gave us a late check out to 12 at no extra charge

great breakfast in the morning

staff were great. excellent breakfast. comfortable bed.

we didn't have the breakfast that is offered for a little more money, because we were leaving for the airport early

the breakfast was the best i had throughout my

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

the breakfast was brilliant with plenty of selections for serials and the cooked breakast was more than

breakfast was excellent very attentive staff

great staff. lovely bar and restaurant. very nice room.

free wifi

car parking was good breakfast was

the room, we even had a spa bath

spa bath is good

breakfast was fantastic

the reality was a selection of processed food, bar a bowl of fruit

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

very quirky with the record player and the bar open till midnight

the rooms were comfortable and attractive; breakfast was very good and the staff was also great

clean room, comfortable bed, great bathroom, fast wifi

i have 2 kids with me, that means you have a little groceries with you

it was excellent value for money and included breakfast and free wifi in the price

i have 2 kids with me, that means you have a little groceries with you

wifi band in our room

breakfast was amazing

comfy spacious room, good shower, good wifi signal, evening meal was good too.

friendly and efficient staff. cosy bar and good food.

breakfast was delicious. great service and friendly staff. will return

especially anna on reception, norma in the kitchen, and the lovely waitress who served me breakfast this morning

basement floor near laundry room

we obviously had our 4 year old, so understand what kids are like, but why she had her kids at work i don’t know

new executive bedrooms good wifi free parking

it really wasn't nice staying there specially that it was next to laundry room and hotel bins right outside the room

stayed here with my two little kids for a wander around kelvingrove, botanic gardens and the transport museum

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

not really suitable for young kids

girl helped us out with an early check in.

good breakfast...and early check in...

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

the gym and pool are great, with steam room, sauna and jacuzzi, all of which were spot-on

stay,staff were so friendly and welcoming ,hotel was just amazing as was breakfast,didn't goto spa or pool but will next stay ,wish we had stayed longer but will return the atmosphere was just

breakfast was busy, attended to quickly and seated in

kids loved it

in, bed good night sleep, did not have for wait long for lift even being on the 9th floor, free wifi, arranged after show drinks so no waiting at a bar

used the pool which was a bonus facilities were

staff were lovely, food was great, pool was great, rooms were perfect, location to hydro was convenient oh and they had a starbucks

beds really comfy, amazing gym, lovely bar, great staff

had dinner and breakfast both excellent and the staff are very attentive and happy

facilities at the pool were great,and all staff

late check out time as standard and good selection at breakfast

modern hotel with amazing walking distance to ova hydro and ssc late check out and lovely

takes a while to reach the city centre and the gym could be better equipped, namely, a multipurpose squat/chest press machine could be added,

family room is a combo disabled room, not a good combo with kids as alarm strings everywhere

i arrived really early due to flight time and wanted to drop off my bags and the staff member on the front desk was

- which we enjoyed, carry out cups to take extra tea/coffee up to the room after breakfast and late check out at 12pm

early check in

banging about outside the room and all day i abs a late check out

close to the hydro, clean rooms, friendly staff, bar open till 2am.

reception by a lovely young lady but didn’t get her name unfortunately and also got a slightly early check in