no wifi reception in our room.

the warm welcoming and the breakfast ud83dude03

street parking, just near the front door

also had excellent parking

the room the meals dinner and breakfast

we wanted to order room service and ask about the fan but we had to ring around the kitchen and the restaurant and

cooked breakfast is well worth paying the extra

bar was excellent with really good cocktails

breakfast was continental style with juice, fruit, yoghurt, toast and hot croissants

we had a booking at another bar along the road and decided to leave early just so we could go back and have a drink at our

it was quiet and warm and lovely bar downstairs

right above a really great wine bar and restaurant

and comfortable interior design with the benefit of a lovely restaurant and bar downstairs

nice bar and restaurant underneath rooms where had glass of wine and able to buy bottle for later from

was phenomenal tea coffee with early birds tweeting ud83dude00 peaceful home safe in hygiene laundry facilities washed fresh white bedding tucked up nicely welcoming you to a warm relaxing

really comfy beds and they accommodated an early check in for us.

town centre very good parking availability excellent breakfast friendly staff choice of bar & restaurant areas at reasonable cost incredible

amazingly nice staff, big and nice rooms, good breakfast.

we had dinner and breakfast and both were very enjoyable

staff, especially gordon and the restaurant/ bar team

location is excellent. bar and restaurant were exceptional

was ideally situated , with a lovely walk into helensburgh along the seafront for restaurants, bars and shops

the bar is a happy place for both locals and visitors

they were all very pleasant and helpful and i liked how clean and comfortable the room was, good wifi and smart

no kitchen in evening, but the bar was lively, and the staff went above and beyond arranging food to be delivered to us and

great location with good food, nice bar and excellent communications with staff

especially the bar staff on the evening

dinner and breakfast was exceptional staff were amazing

continental breakfast met our ecpectations

breakfast was amazing

heating in the kids room

the sleeping sofa is barely enough space for 2 kids

personally knock on our door to take last orders so that we don't go hungry especially with young kids

even the music in the bar was a great vibe- nothing was too much trouble for anyone

we booked the family room, the sofabed was very small and not big enough for 2 kids.

arrival we were asked to wait in the bar which was a very typical local pub - all men, watching football on the television

small details in the room kike a 6 port usb charger were very handy very well stocked bar and fab breakfast

the breakfast was filling and frankly delicious

breakfast superb, with a cheery chatty friendly young man of about 18

we loved the whisky bar and the breakfast was first class

hotel, room and fantastic breakfast

meal we had in bar was lovely service was good and reasonably priced

close to ferry. early check in.

george at reception was amazing. the bar staff were good and the indian food was fabulous.

were very welcoming and let us have early check in which was much appreciated

proceeded outside to their outside bar which was covered and we had a heater above us snd chiminee beside us , excellent table bar

really lovely place to stay. hugely friendly hosts, great location and massively tasty breakfast

parking spaces

parking is a bit tight

we arrived there was no parking available for our guest house but was able to use a parking space that was available at the

the members of staff that we met at breakfast and in the bar were super helpful, friendly, smartly dressed and very pleasant

she met us at check in and looked after us at the bar all night with some great conversation

food was amazing. fantastic bar . views were just incredible. room was perfect bed so comfy

the hotel had beautiful gardens to sit in , whilst having a refreshing drink from the bar and enjoying the view

bar had great options, again no time to go though except when i bought a can of juice, pricing was

busy wee place when i arrived, sunny day had a lot of people using the bar and sitting outside admiring the west bay views

in we were greeted with a friendly receptionist who explained everything there was to know, bar staff very friendly and the food, drink and staff in the restaurant -

excellent breakfast and fabulous service all round

the lovely weather the restaurant was fully booked so we had to wait 3 hours for a table or get room service

all staff were helpful and room service staff were all very chatty and friendly and had a good laugh with them

slight mishaps with the room service but nothing seriously negative to report

we enjoyed using the gym

from reception, housekeeping, laundry, room service, the restaurants, afternoon tea, and the activity teams, everyone we met was

ate in the tavern and the cameron grill) then then we relaxed in the great scots or lobby bar

love the gym

the porter team did an excellent job in delivering and collecting our luggage and the valet parking was extremely efficient

the wifi was very poor in the room and there was even worse mobile phone signal

pool. hot tub ...

clean, room was lovely, spa facilities where clean, tidy and great

playing pool in the bar area were noisy and distracting

does not have a kids club or play park

one of our favorite hotels anywhere, the location, the rooms, the restaurant and bar and the staff are always

it was cosy and very convenient. restaurant and bar also nice.

the check-in was in the bar and restaurant area.

friendly and helpful staff,the bar and restaurant was very reasonabley priced warm and comfortable as was the accommodation during

staff were brilliant 2 ladies doing the bar were very kind, place was very clean.

near everything we needed parking

location was decent with some parking out the front

a good location with reasonable car parking

inexpensive accommodation, wifi worked well, parking on-site

good wifi. great location. cheap. cheap bar.

very kids-friendly

we didn’t want to be party poopers but with two young kids and a long journey home we needed the sleep

family suites is really suit for our family total 6 pax (4 adults & 2 kids)

with all the things for kids, this was concerning

they also allowed us a late check out as our flight wasn’t until night time

the breakfast was wonderful, and the beds were very comfortable

very comfortable beds and simply lovely downstairs area with bar and fabolous restaurant where we met friends for dinner

breakfast the next morning was delicious and generous with both a continental selection and a hot

we also spent the most part of the night in the bar and it was a really nice atmosphere and kieran who was working behind the bar was on hand to

next to the boat trips to loch lomond and right next to a beautiful park

oh and free parking too

ev charger on car park

wifi was a bit slow in room 14

inside is a gem of a place with great staff who really gave interest in our two kids

the food in the restaurant was very good and there's also kids menu available

nice cheery bar with good food and reasonable drink prices

we managed to do a bit of laundry which was useful

atmosphere was also really good in the bar, had a lovely meal served by lovely people

was so comfy and cosy,with lots of room,and the use of facilities ie laundry room ,kitchen and sitting room free wifi was a great help every thing that was essential to

also available: a common living room and a self service laundry equipment

lady at check in, in the bar area was just the best

was super friendly, such a great value with breakfast included

really friendly staff and a fantastic breakfast!

amazing breakfast and wonderful staff, very polite and really willing to go above and beyond.

spacious and uncluttered room; friendly and approachable staff, and a very playful pub dog in the bar to add to the homely atmosphere

the bar and hospitality. and they were great with our dog .and things to do .

bar comfortable & friendly

all the bar staff were brilliant made us feel welcome

very cosy and well presented bar area, dog friendly with dog treats

the bar was well stocked

kids went horse riding. it was ideal

a 5 star establishment, not having a pool was a disappointment

ample parking friendly staff relaxed atmosphere vg choice of breakfast items

great food and breakfast outstanding and

and free parking

breakfast good meals good too the staff were great and helpful

clean lovely &pleasent staff breakfast brill would definitely come again ud83dude04 meeting other people in avery nice &

breakfast where lovely

great staff, lovely evening meal, comfortable, spacious bar and fab breakfast

breakfast was excellent as was the evening meal

accommodating with early check in special circumstances and excellent breakfast included in the price

where friendly - check in/out was quick and easy - food was great and bar facilities also very good

a bit uncomfortable in bar as bar maid was afraid of dogs and made this obvious, we just went to a dog friendly place in

the bar could be better

the bar was really nice

the library bar was cosy and convenient

music from bar in the room, but turned down when asked thankyou

breakfast was amazing

warm atmosphere, dinner of traditional fayre was fantastic, staff were helpful and lovely , bar nice ,lounge very comfy and to cap it all i proposed there and am happily engaged to be married

great location and the bar area is great to chill out and food was amazing.

breakfast was incredible

the staff were very welcoming and helpful the breakfast was very good plenty to eat

such a nice hotel made it more special breakfast was also very nce in the morning will defiantly go bak soon just for a nice break❤largs

breakfast was great full of good scottish heart attack munchies

stunning hotel staff were excellent very helpful the location was amazing and the breakfast was one of the best i have

very slight issues were spa not having a spa bath and the bar having a poor selection

the bar drinks were great also

day spa was great and we enjoyed a round of golf, this was the perfect relaxing end to our holiday

the new restaurant is now used for dinner and the original chrystal restaurant is only for breakfast

food from room service was good and arrived quickly

amazing! lovely room with a view over the loch. great little bar and restaurant.

we asked for more tea and coffee, which we got and towels outside our door as we had opted out of room service, which it was nice to have the choice

breakfast was a little disappointing

room service was

amazing location, great breakfast, free secure parking

the staff was very helpful, the room was comfortable and clean and the food (breakfast and dinner) was incredible

good breakfast

when we arrived we asked if it was possible for a late check out and after checking they said it should be fine and that although they where fully

breakfast staff was amazing, so friendly and helpful covid restrictions were so well handled, felt

dinner and breakfast

room service cleaners disturbance in the morning

hopefully the swimming pool and spa will be working when we visit the next time

not nice for my kids to listen to

the breakfast is really good

easy to find location ample parking great deal on meals good sized room fantastic river view exceptional value for

only £10 for a late check out too

meal and bar and rooms

great view of loch lomond from the bedroom. bar restaurant also great.

plenty of residents parking ev charging point available in premises

the bar takes your order and then serves you in order across the site, really helpful and cheerful

room was amazing,comfy bed,excellent room service

good food, ample parking and the grounds are a credit to the property

grounds, hotel room stunning, breakfast was lovely

features staff- welcoming from the reception team, bar and restaurant staff and cleaning team

wifi could be better

breakfast was lovely the staff are so helpful and friendly especially the blonde lady at reception

everything. roo. was perfect. restaurant and bar were amazing.

are great, gym is good with plenty equipment, restaurant has plenty choice and was very tasty

the hotel was excellent very updated and clean and brilliant for kids

great parking, pool/gym facilities are top notch

the kids loved running under the main road to it and playing on the bit of beach at the front of the

available to use in the room which meant boiling the kettle on the floor, and when having young kids could be dangerous

room was lovely there is a very good choice for breakfast

the friendliness of the staff was exceptional, the dinner and breakfast menus and food quality were excellent

kids running around the bar and opening fire door causing the bar to fill with midges and staff not

s a 5 minutes walk to

m).

i didn't have breakfast my flight was very early in the morning the bar was peci lo

family room with two rooms in one, perfect as our kids are a bit older and the space was excellent

breakfast was yummy and i grabbed a snack in the bar area, and it was good

lovely location spa and gym are fantastic

the spa and the menu.

and friendly staff good location good leisure facilities on site on site parking

clean sitting on the patio outside in the sunshine using the swimming pool and the gym plenty of parking available within walking distance of other pubs/restaurants all staff very helpful and

willing to pay more money, answer i got was they were fully booked, in the morning we had ordered room service for breakfast, got charged 5 each for 2 trays when we only got 1 tray brought to our

room was very comfortable and plenty of off road parking

for a family meal but when we got the menu it had no steak on it, so we had to go to the bar and order our steaks there, which i thought would have been the same kitchen anyway

if you are resident, they never told us and we had no space to dine in the whole town (with two kids)

had dinner in the bar it was warm and welcoming and the food was delicious

the bar and its open fire were lovely for

we enjoyed a lot the breakfast and the location - few steps from the clachan, oldest pub in whole scotland

first class accommodation, friendly host, excellent breakfast

very clean and comfortable. nice breakfast suitable for during this time.

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

very nice breakfast

early check in which was needed as i was shattered and needed to rest, good breakfast, clean room,

service at bar was very slow, one pedantic dude serving a busy place

onsite restaurant and bar with a good breakfast included

location and friendly staff. also the buffet breakfast was excellent!

convenient for early check in at glasgow airport. quiet and comfortable.

stuart behind the bar was excellant

very homely bar area lovely room small but cosy lovely conservatory

the bar is a nice place to be in the evening, with a good selection of drinks available

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

20am and couldn't get a drink at bar for room

really liked the quirky story behind the douglas hotel and the early check in

breakfast was very good

was great, staff were excellent, food in the restaurant was great and breakfast for the 2 days was great setting us up for the day

and the traditional bar which is one of our favourite places to sit and pass the time of day

bar was really small and most of the tables had been reserved so we had to sit at the reception to

only stayed one night so had dinner which was good, nice cooked breakfast in the morning

the breakfast was brilliant with plenty of selections for serials and the cooked breakast was more than

within minutes of our arrival we were all chatting in the bar with some friendly locals

breakfast was well serviced , dinner was excellent service was great , service of staff was

the restaurant and bar are down the stair in the hotel, you only a bus away from the city

children was great from start to finish the staff are very welcoming and helpful and the scottish breakfast is one of the best can't wait to book

were friendly and helpful and we were grateful to the host for getting up early to ensure we had breakfast before catching an early ferry to the mainland

the breakfast was lovely and we ate in the restaurant which was delicious

inviting bar and restaurant

more choice would be good at breakfast such as fresh fruit

breakfast could have been hotter. evening meal (vegetarian) best i've had for a long time.

breakfast super location great

the haggis with breakfast was a real treat.

no water dispenser or machine on floor bar didn’t sell bottled water

staff very helpfull made our stay very relaxing breakfast and dinner was excelant thank you once again for a very relaxing stay compliments to all

great bar area to chill out and the band on saturday evening were class too

room, bar and function room were excellent, staff were really friendly and the breakfast was lovely and

lounge bar very comfortable and great value

warmth to the decor, safe parking, pleasant staff, hot water for the massive bath and a beautiful bar and

we weren’t able to try out the food because the bar was so busy,(sat night

customer service, cleanliness early check in and tartan carpet

there was a fun bar and restaurant in the hotel which was

and service was next to none anything you needed it was no trouble, facilities were excellent pool table , different themed nights once a month

entertainment on a friday and saturday night was good to have and the pool table in reception was great for the kids

very central with free parking

the lift and the wifi were not working, but we were informed of this straight away, and the staff did allow us to

we only ate in the bar area as opposed to the dining room

great location , great views from bar and from room.

the night staff were so friendly and the espresso martini in the bar was absolutely perfection

the food and bar were first class too

slept well and nice late check out at 11am so no rush

breakfast was delicious and all staff were polite and friendly, especially the two ladies serving

parking was really easy

they were also brilliant and patient with the kids running around crazy

the breakfast was nice with a good selection

there was a bar of soap,but it wasn't antibacterial

it had a restaurant and bar with excellent staff.

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

have recently redone the reception & bar area which now looks very glam

friendly staff, bar food excellent

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

amenable and helpful staff. happy to facilitate an early check in. good tourism advice.

it would be lovely to see more choice for vegetarians on the bar menu.

requested for an early check in and my request was taken into consideration

allowed me early check in which was most helpful

liked everything breakfast spa bath the room the size of the room the staff where excellent especially a women

are a family of 4 with 2 kids of 9 and 6

stay was magnificent the only downfall was the cafe and bar ect were not open

and the bar stayed

friendly helpful staff, lovely breakfast

bar staff very good and chatty

lovely bar for pre drinks

we had a nice stay though, restaurant and bar onsite are both great

the staff allowed us early check in and late check out

and the bar especially the front area where you have an excellent view of the street and can people

breakfast was nicely cooked,

staff were great. excellent breakfast. comfortable bed.

breakfast was good and friendly staff

great breakfast in the morning

was super helpful letting us store bikes in a spare room it was good to be placed next door to kids this doesn't always happen - 3 single beds for 3 kids also stopped the arguments over who has

we loved the bar in the evening - would liked to have seen a wider selection on bar menu

there was also a bar in the property that catered for passing trade and locals as well as guests which gave us the

we ate dinner there and also breakfast, both meals were lovely but i can honestly say the breakfast was the best breakfast we

situation ambiance bar restaurant personnel

location and breakfast excellent as usual.

a bar within the hotel

room, spacious, comfy bed, wifi was great, bathroom was lovely and clean

kids loved it, my husband & i would have preferred a bigger comfier double, but we were very happy

fab breakfast and comfortable bed good wifi

i have 2 kids with me, that means you have a little groceries with you

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

the breakfast is generous and delicious

breakfast was amazing

breakfast was continental which suits me but a few hot items would have been nice as my hubby loves

very quirky with the record player and the bar open till midnight

our room was in the basement next to the laundry

good location, very helpful laundry staff -went out of their way to advise.

stayed here with my two little kids for a wander around kelvingrove, botanic gardens and the transport museum

beside the laundry, no hot water, and no usb plugs in room

glasgow is unheard of) nice lobby

the cleaning/room service staff is also very helpful and polite (consistently) (+) room service was lovely, the breakfast was really good (+)plaza glasgow and everything was brilliant and the staff were really helpful and friendly and the room service was (+)welcome call, welcome on site was great, room service was quick and lovely, help with parking great and all staff friendly and helpful (+)view, room temperature perfect, delicious tunnocks caramel wafer, nice touch ud83eudd70, room service collection option is great, had a drink in bar while we waited, again, great service (+)room service breakfast (+) the breakfast was very good too and the 24 hour room service was greatly received after attending a late gig (+) room service was fast sauna steam room jacuzzi and pool was a great extra (+) the room service and the breakfast was second to none (-) we had prosecco on arrival and ordered room service, everything delicious and beautifully presented , staff

has everything you need in one place, convenient parking and access to pool and gym is a great addition for guests

facilities, great wee swimming pool for kids, awesome breakfast, comfy beds, good hospitality lounge, great location

the breakfast and late check out

getting wifi set up wasn't clear

the triple room is perfect for a single parent with two kids

not really suitable for young kids

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

great breakfast!!! local park close for kids.

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

great gym on site also

comfy beds , great spa and swimming pool

comfy beds , great spa and swimming pool

breakfast could have been better

breakfast can be better, the speed of refilling and the no. of choices