quiet location a bit off the main road, with ample parking, but very close to the highway and suburban shopping amenities

old school italian restaurant on the first floor--- decent food & friendly bar staff

lots of free parking, the breakfast was really good

breakfast is simple but delicious, and staffs are very helpful

free use of laundry facilities

serving breakfast in the morning with plenty of coffee and juice

the breakfast had minimal options, but the gym was nice.

the breakfast and the cleanliness.

coffee in room and in breakfast room could be better.

still would like to see a hot breakfast considering the usual price of the rooms.

pool and hot tub hours

they were so kind and allowed my husband and son to do a late check out, so they had somewhere to comfortable to wait as my procedure was 7 hrs

pool area was small, but worked perfectly for a stay-cation with the kids on a dreary day

pool was small and jacuzzi was broke!! pool had like 25 kids in it and no towels

a lot of kids running around all day and night

it had kitchenette with everything to use to cook

front desk person the night we checked-in not very friendly and they should have an indoor pool

the amenities laundry/pool and the room set up, location, plus price for the week.

staff were very courteous, our room was amazing, the breakfast was above and beyond adequate

price was great it was clean and staff was great,great breakfast

fact that there was no pool and i couldn't speak to the housekeepers because they didn't speak

the ad said they have wifi, a pool, and breakfast

in was unfriendly and impatient, the floor in the room was dirty, the lighting was poor, the pool was closed, the light for the pool shone right in our room causing it to be very bright all

pool was closed

no water pressure a little expensive for the size and accessibility to room no pool.

free self parking. breakfast items were pricey and we did not eat there.

kids loved the pool

kids loved the pool

pool wasn't open but that's due to the times i'm sure.

pool was closed, but i understand is because of covid

we had reserved 2 king suites with jacuzzis&spa bath

out it was no longer a pool at last minute not really an issue cuz had that king spa suite with the spa

drain plug was tricky on spa tub!!

the tub and spa was dirty

the spa bath had hairs and a ring on it

great gym and pool and breakfast...

ambiance and the pool

breakfast and location

er daughters name was bronx, sorry i can’t recall her name) was v helpful and friendly the pool was very nice ( shower needs fixing) breakfast was lovely (need to be there in time as food

the pool closed but not their fault

the location was great for cleveland & the surrounding area. breakfast was simple and good.

the breakfast was delicious

breakfast was healthy, and light; not too many options

so went down to the breakfast they provide with the room

that there wasn't a swimming pool anymore

the kids

couldn't use the laundry facilities

the hot tub didn't work and the lady doing breakfast was rude to kids and

has truck parking more or less

bed,kitchen

only thing for me that could use an upgrade is the fitness center

no fitness center or pool, wifi was intermittent

liked the suite in general with the kitchenette,microwave and range top

need some dishes in the kitchenette.

staff was nice the rooms was very clean the pools was beautiful the gyml equipment was nice and breakfast was

the room was great and breakfast was awesome!

my kitchen & vanity area for the bathroom, lobby is absolutely beautiful & super friendly & helpful

courteous and most helpful staff. excellent amenities in the room including a kitchen.

room was very spacious and the mini kitchen was an added bonus that seemed like a free upgrade, because many other rooms at that cost

swimming pool for my kids.

there were little kids running in the hallway and the other party had the hall way smelling like weed and the fire

overall the hotel was great for the value. kids had a blast.

friendly staff and great common spaces for family to hang out late night after kids were

was very clean, everyone was polite, the breakfast was amazing, they had coffee always available

don't know about breakfast, left before it was available

breakfast was not that great.

the location was perfect, staff was very nice, and breakfast was great.

enjoyed the breakfast

the lobby bar was a bonus

the bar and the location

not free or particularly good; bar minimal & not friendly

the happy hour is wonderful and the bartender was with it just being only her serving many of guest

loved the bar and lounge area can’t wait to try it again when the weather gets warm and we can enjoy the

clean, quiet, lots of amenities. kind staff clean beds and kitchenettes. it was awesome!

breakfast was grab and go. not many options.

loved the kitchen area and the floors was hardwood

the kitchen

laundry service on site

my family and i also enjoyed breakfast in the morning

the cleanliness of the pool. the continental breakfast. the friendliness of the staff!!

we loved the hot tub and being able to enjoy a pool during these cold months

love the continental breakfast

staff, room, pool, breakfast

the halls were quiet at night and breakfast was delicious

continental breakfast was great! staff always courteous and friendly.

needed wifi info that wasn't on key card or in room

breakfast was warmed over, coffee not fresh, water in lobby not tasty, ice machine/vending not on

fitness center was clean and available

great washing facilities for laundry, computer access with printer, pool

the space and the kitchen feature

loved the kitchen with a big refrigerator and the quilted bed

pool

did not eat breakfast

choose it for the pool and the fitness center and they both were open and i was told they would not be open until spring, that is

wifi was terrible. price was excessive. room looked bigger in pictures.

breakfast was good and had no complaint about the room or bed.

the openness. the balconies. the breakfast!!! yum!!! the pool.

the pool being closed saturday was the only complaint i would have.

kids in the jacuzzi with us but everything else was great

breakfast & dinner is huge with little kids…avoid paying ridiculous restaurant prices

the kids loved the pool and popcorn

bit loud in lobby with kids but its kids

location, meals, pool, staff, suite

didn t have a microwave in my room, there was no room service &, the restaurant (within the building) did not open up until (-) room service messed up the order with no compensation (-)was exhausted and willing to pay for room service or the restaurant (-)room service, no regular cleaning, or refill of supplies (+) one can get coffee at 630 and room service which seems much less common since covid (+) room service was a problem due to the phone and staff (-)and pillows very uncomfortable,little sleep, room service late, put on hold multiple times when called for assistance, no microwave in room, (-) no room service or room cleaning

have had a larger pool area and it could have been slightly cleaner

the hotel restaurant was open and the gym

not enough staff to take care of customers especially in the restaurant and bar areas.

small pool to many people wish it had hot tub

the loud noise from the kids

gave us a late check out which saved the day as our plans were changed unexpectedly and i am so thankful

people on the floor above made a lot of noise kids running around jumping off the beds that caused a lot of noise in our room

breakfast & pool.

having access to the pool, bar and pool table offers a very nice touch

pool, 24hr gym, courteous and friendly staff.

pool, 24hr gym, courteous and friendly staff.

treadmill seemed not be smooth bur gym overall was better than expected.

price, clean, professional,breakfast, pleasant

the pool and restaurant at the hotel were closed for renovations at the time we were there.

i love having the option for a late check out for a minimal fee too

clean room and decent (standard) breakfast

breakfast was just what i needed. and the location right off route 2 was excellent

next mcd for. breakfast

breakfast was excellent and staff was very kind and informed us of all the amenities that the hotel

a very functional kitchenette, tons of space in the room, very convenient since i'm on a tricky diet

good staff and nice rooms and laundry area. good location with nearby shopping plaza.

a mini kitchen and laundry mat on site so convenient for a weekend trip with the family we come in every year from pa

remodeled room, kitchen outstanding, best value in budget motel.

small kitchen in the unit with a larger refrigerator, everything was in good order

pool is really small.

big parking area for trailers

complimentary coffee and breakfast in the morning. pool was nice.

great restaurant inside the hotel. great service and room service.

the breakfast is outstanding i would definitely return

hotel is extremely clean and well-maintained, the exercise facility is nice, and the breakfast is good

we liked the gym and indoor pool.

we enjoyed the pool

we liked the gym and indoor pool.

how the he'll is it ok to use their gym with people sweating all aver and not a pool

and we wished we had time to take a dip in the pool- pool hours didn't align with our busy weekend schedule

cleanliness, comfort, & the pool

easy check in, clean room, free breakfast

nice location also staff was very curtious and room was very nice and hotel was quite and breakfast was

breakfast was good. location very good.

the breakfast was an actual,

would like to have seen a change in the daily breakfast

breakfast was very good

breakfast was great--plenty of choices

breakfast was best i've had

my family really enjoyed the pool and the cleanliness of our room.

driving all day, my kids were thrilled with the pool

the pool was open from 6:00am-11:00pm which was nice so our kids were able to swim at the start or end of every day without interfering with our other plans

clean comfy nice pool

indoor pool, comfy couch, laundry, friendly and helpful staff!

of options for breakfast

but they can work on the breakfast it was cold and the sausage was not good

breakfast options could have been better.

staff / rooms / swimming pool / 5-7 pm free appetizers and drinks / breakfast / location

the staff, location, pool & breakfast

a full sized refrigerator is very nice, along with a full kitchen set

clean, & good breakfast

bedding, adjustable heat/ac, very good fitness room, typical breakfast, complete kitchenette

no bathtub in our room and the pool was not very clean and was small.

the breakfast was super

ut that was because of covid!

good breakfast

morning breakfast were sufficient

was super helpful with our needs, wifi support, a bathroom door - loose hinge even accommodated a late check out we did not even use

fruits,cereal and bagels for the price of the room i thought they would offer more of a hot breakfast

breakfast good and staff very helpful

room and breakfast

breakfast was good

the breakfast was very good. great selection.

of food selections hours for breakfast the manager stepped in and got our room ready after waiting 15-20 minutes

beds were very comfortable and that we had free shuttle service!!

the shuttle service is very convenient.

it had great facilities, including 24/7 gym, breakfast...

the shuttle and valet parking are terrific bonuses

- gym needed remodeling (water leak)

breakfast needs improvement.

check in was easy and nice, room was spacious and clean, slept great but pool was closed

the pool was not open

pool was nasty and hot and i didn't even get to use it asked why was it like that and no one

parking lot was too small and filled with trailers & dump trucks

has an indoor pool and gym

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

great pool

was great easy on/off interstate breakfast was delicious room a/c was cold room was clean pool was

could not use pool.

charming heritage inn, clean, wonderful common areas, outside terrace, bar etc

great staff and room service

the mini bar look so interesting and romantic, even though i didn't use it

from the hotel desk clerks to the fabulous guy bar tending and the maids - all very nice

we did call room service and the front desk for extra towels and they never brought them.

steps up and down to the rooms and spa services .

there are several driveways and the hotel entrance is behind the parking lot and not clearly apparent

it was a peaceful experience overall, and extremely convenient to have the spa and restaurant all inside one location

easy reservations for spa services

messages and spa were fantastic.

the hotel had a cozy atmosphere and had plenty parking.

the parking was a bit difficult and confusing.

for overnight was excellent, staff was realy friendly on reception and bar too

swimming pool equipment was a little old fashioned.

there was a bar which we did not get a chance to experience they were only open tues 4pm to 9pm thru sat and we

excellent friendly staff. restaurant and bar staff, food, and drinks all good.

the bar and grill has good food and a nice atmosphere

one answered room service room service knocked then called at 6:30 am when we did not order room service phone

the wedding venue stage and bar area

loved the shuttle and the warm cookies and comfy

a lot of choices for breakfast and the staff i had interactions with were very friendly

the breakfast was just a small step above a regular motel breakfast

breakfast was very delicious, the staff were great, the owner is super sweet

very welcoming right from check in. clean facility, great bar area, breakfast was very good.

) and that a) distracts the staff and b) creates noise, parking issues, etc

it is nice having a real kitchen for making small meals and cleaning up

amazing staff, clean rooms and amazing breakfast

3 spots were being taken up by hotel shuttles

we weren’t able to visit the bar as we arrived late but it looked to be well stocked and inviting

the pool and the gym i also like the back fireplace

room service was exceptional and the bathrooms are huge and nice.

we stayed at the hotel for almost a week, and it also offers a complimentary shuttle to the fairfax market, which is owned by the cleveland clinic

the room service was really good

breakfast could have been having slightly more variation

access to cleveland clinic and ease of obtaining shuttle service as needed

the restaurant was excellent and the bar was nice

room service wasn't very good - the quality and temperature of the food was poor

it's difficult to get room service to answer their phone.

helpful staff, exceptionally clean, great restaurant, shuttle service, great suite layout for an extended

it was one of the hotels that had cleveland clinic shuttle service

the pool, laundry, and gym were open

all of the hotel was very clean, front desk staff was friendly and interacted playfully with my kids

network connection

helpful, excellent local with shuttle running constantly to get you to clinic, walking distant to fast food, front desk clerk

it was very convenient that the was food and a bar on site

breakfast, could have better options

if they offer breakfast could be better

also, the breakfast bar was a nice extra, and it was kept well-stocked with fresh food (cereal, bread,

the breakfast

we didn’t eat breakfast there- they only had a few things to choose from

indoor pool and spa was nice

dining area and staff were fantastic. coffee bar in morning was great.

around the pool area there was a bunch of hair and other debris so that wasn't pleasing.

the indoor pool and jacuzzi also looked nice, but they were always full of people, so i didn't use them

no bar or lounge for a cocktail on site.

we only had 1 large towel in our room - 2 adults and 2 kids…would expect more for a standard room

my kids was able to hang out in the lobby and play games and relax. they loved it!!

love their gym, spacious and clean

stay,clean room,friendly staff,,breakfast well stocked

we had to go and book another hotel to spend the night, since i have kids i can't put them in a risk sleeping on their rooms

coffee was great 24/7, breakfast was good as

complimentary breakfast was good and

no towels for the pool

the pool was closed.

room cleanliness. breakfast was good. quiet place

front desk helpful, plenty parking, pricing good , reflecting state of accomm

outside a lot of parking lots, some green and nice flowers

parking easy

second, the wifi really worked

room was clean and all rooms are parking lot accessible.

great breakfast options!

i want to say i really appreciate the fact that they have shuttle service to cleveland clinic hospital, but

-gym could be more equiped, since there is only one treadmill, one eliptical and dumbbells until

we're here to get away from our kids but were woken up by kids in the next room carrying on at 730 am

the room was smelly. the bathroom was full of hairs. the gym had damaged machines.

the pool and hot tub were perfect for the kids

my wifi kept shutting down.

it was easy to find. clean. kids loved the pool

the bar was also really nice and the bartender was fantastic as well

the place had no pool, no gym, no bar and no restaurant, but was advertised to have them

great gym

service left however they brought up the sheets and towels and left them on the bed with a free breakfast which was very nice

i didn't like that the hotel didn't have breakfast.

pool, lounge, bar, shuttles, breakfast

the breakfast was great everything was wonderful the staff and the hotel

room, location close to national park,tea & water available in lobby, basic breakfast available, friendly

no swimming pool or hot tub or gym due to covid restrictions but still was able to go to the overcrowded bob evans and packed full

pool and breakfast are open

the feee breakfast was lacking but the coffee was good!

pool was perfect size

before we arrived to attend my son's funeral service to making sure our rooms where ready for early check in she went above and beyond by helping clean the second room

nice continental breakfast

and very thin bath towels reminded my of a gym

the pool was open and kids had fun time. the breakfast was good that they provided.

so many kids running around in halls

a lot of nice venues in hotel. gym was great. great location.

every person we encountered from wait staff, bar tenders to housekeeping staff were amazing

atmosphere, clean room, very professional and helpful staff, nice restaurant and great cocktail bar - walking distance to the q

the amenities such as the roof top bar and downstairs restaurant were out of this world

vault bar not open on sunday

ideal stay, they even had a bar and offered water and tea in the lobby until 11pm

and the gyms are usually great too

breakfast hours started at 8:30am. we checked out of our room at 8am.

room service food had a good menu but the actual quality of the food was only okay.

example= no way to wipe down equipment in gym, hand sanitizer pumps not filled, clock broken in room, outlets outdated so no longer hold a

regards breakfast i went to the hotel restaurant and was very impressed with the hospitality - the

booked my stay but when i arrived i was informed the pet fee was $100 per pet which was outrageous

good gym

the hotel was very clean, bar and food was great.

bar tenders friendly

clean and good breakfast

it was nice and quiet and the kids were very comfortable and everything was walking distance

good location downtown. breakfast was decent

my sister left after helping me unload my kids and luggage and then left

suite had a lot of room for family with kids

breakfast was full and fresh with the nicest kitchen lady

breakfast bar was very nice; 5 min walk to baseball stadium; 15 min walk to rock/roll hall of fame

hotel bar area was relaxing

there was a full kitchen and fireplace

the room was right above a loud bar that was open until 2 am

are pet friendly, have no pet fee, have valet parking, and the rooms are just so beautiful

helped us to get our money back and were very apologetic and gave us a free upgrade and free breakfast which we really appreciated

no breakfast or pool

a discount or free breakfast would be a great addition to the stay

went well from the check in to the restaurant for breakfast

a less formal meal but none was offered in restaurant, only when we got to room did we see the room service menu which has better

gym was new and clean, great variety of

they also have convenient eating options located inside of the hotel available for dine in or room service

family of four, $80 for breakfast of hotcakes for me & 2 kids and eggs, toast & really terrible sausage and a side of bacon for my husband

staff was great. we requested early check in and they were able to accommodate.

very good gym

our kids had a great time in the pool and we loved our whole stay

my kids loved the pool downstairs

didn’t like that kids under the age of 18 can get in the hot tub

the location was great, and the breakfast was phenomenal

breakfast was delicious.

location great bar restaurant great

valet was great, bar and restaurant staff was great

the gym was amazing!!!!

the bar menu for main course meals

they also had to wrangle all of the hockey kids the parents never watch

i also was expecting more weights/resistance equipment in the fitness center

convenient location, nice facility for exception that fitness center was closed

joe at the bar was exceptional...location was key..they got us an early check in as requested.

looks like coffee machine in the room and a number of cardio equipment in the fitness centre are lincoln’s contemporaries as well

the fitness center and atrium pool!

nice corner view breakfast was excellent

in room breakfast was excellent

room service. pillows

the hotel was very accommodating for several issues we had

the room was very clean and the pool was well maintained and clean too

the pool was pretty lackluster and didn't have hot tubs

pool,location,and gym

needed more room service options.

the gym, the breakfast , the bar. the staff! the location.

had to scan a bar code for room service food from restaurant downstairs, not able to download program so could not order

the gym is a private gym attached to the hotel

late check out allowed us to sleep in and not feel rushed

it's unavoidable because of the corona, but i was happy if i had breakfast because it had a nice kitchen and dining room, so i could have a light meal

beautiful building, cozy room, amazing location, kitchen available for use!

the bed is super comfortable and i loved having a deep whirl pool tub in our private bathroom

is no food service but a complete kitchen for any one to use

love the inn with access to a full kitchen

only thing i could see that could've been better is better breakfast selections

they have an average morning breakfast, but one thing we noticed is the doors are closed at prompt at 9:30 am every morning

the continental breakfast sucked

unsafe, drug dealers, stains, broken door locks, no conf room, no fitness room

the breakfast

property was clean, quiet and had a guest laundry which i used

do not take the room close to laundry, you will hear loud sound during night.

they couldn’t do my early check in and failed to tell me they had no public restrooms so i was late to my game

i thought it was cool that they had a gym and the service was nice.

hotel staff are friendly and accommodating with free airport shuttle

also, as a person who uses (or tries to use) the shower grab bars: why do hotels put them where they cannot safely be used

the pool and hot tub were really nice

part of hotel under construction, pool and hottub looked a bit dated.

walikg distance to a nice local bar for

location from airport is great and staff with early check in were very accommodating