good space, well equipped kitchen with easy parking, helpful staff and convenient restaurant

the music in the bar was a little loud and creeped into my room.

location, decent room, on site bar and restaurant

dog-friendly, staff happy to fill up water bowls and welcome dogs into bar area. decor.

parking space, food, friendly staff

the interior is stunning and the breakfast so delicious

breakfast was delicious, excellent service, wide choice

bar was nice, malt by the fire and breakfast was very

hosts, liked that the house has a bar and several rooms to relax in downstairs, most places usually have one lounge

location, comfy beds and a delicious breakfast

warm welcome, beautifully refurbished cottage, comfortable clean room and excellent breakfast.

it was a little quirky, melanie was lovely, made us feel really welcome and cooked us a lovely breakfast

of our room could have been better, one of the windows was broken and could not be closed, the wifi was not working from the room, which is annoying when you are planning your next day trip

the food provided for breakfast and an evening meal was a delight and i had the most comfortable night i have had for a

d no-one immediately around to ask); there was no wifi code displayed

wee bbq hut / firepit among the cabins on the grounds, lovely addition after spending time in the bar & living room

would be good if bar menu was extended/available early evening

the bar area could be a little bigger!

dinner menu on expensive side and would have preferred a lighter bar menu option in the evening which was not

this is down to the staff and the warmth of the lounge and bar area, where you can sit, read, have a cuppa or something stronger

staff welcoming and supportive and the breakfast and bar food good

we loved the bar and the food was great

the service and food in the bar and restaurant were excellent

rooms have some lovely quirky features and the bathroom was big enough for a round of golf

the excellent evening meal taken in the main bar took me back to the less sterile facilities which made eating in country hotels a joy

the pint from the bar was as good as it gets too

this was a very authentic experience, check in was at the restaurant bar and the same friendly faces are helping you to your room and serving dinner

the bar has a vast selection of scottish whisky and some great local ales and lagers on tap

hotel was perfect for our overnight stay - friendly staff, clean rooms, a well stocked bar and good food

was a bit cumbersome to shower as there was nothing to hang up the shower head, room smelled of kitchen after dinner time

was a slight smell of the kitchen coming through our vent in the ceiling in the bathroom and it would have been nice if there

i arrived short of closure of kitchen, no flexibility

breakfast was served in the inn and was lovely

bunk bed very squeaky when kids moved but otherwise can’t think of anything else

we were unable to make breakfast due to an early start and they made up a packed breakfast for us which was great and the

breakfast is served in the restaurant until 10--in our jet-lagged state we nearly slept past it and

there is a cute and cozy bar with great scottish beer on tap and the attached restaurant is some of the best food i've had

croissants were extra flakey at breakfast and the breakfast and all the food in the restaurant was quality

the hotel is well appointed and has an excellent bar and restaurant

nice fire in bar and nice breakfast, also gave breakfast at my slightly reduced bookjng

the food in the restaurant is good and the breakfast is nice

an excellent breakfast and good car parking facilities helped

staff in the hotel, from angel when we check in, to every member of waiting and bar staff, were just exceptional

value for money, great location and we liked the breakfast and food.

kingsize bed very comfortable bar staff very good & friendly

great night, staff were brilliant and there was even a singer on in the bar who was fantastic.

breakfast was great value dinner in the bar was amazing staff were excellent

staff were very friendly and accomodated an early check in for us which was really helpful

friendly atmosphere in the bar with live entertainment

showed the sports which was essential for the golf

bar had a great selection of beers wines & spirits

& beyond for our stay, travelled for a wedding and the staff kindly had our room ready for an early check in

was a great spot - unwind in the bar after a long day of hiking and sight seeing, and finish off with a delicious dinner in the

ate bar food which was delicious, also breakfast in the morning was top notch, room was comfortable and

room was amazing so much room the kids loved how they had there own room and the bathroom was beautiful, from the moment we entered

the kids room had a double sofa bed and a single bed

great value for money.dog welcomed in bar and hotel.free parking

nice and helpful staff,breakfast and location both excellent.. very good value for money.

rooms are very clean, staff are so friendly and breakfast is always amazing ud83dudc4f

not great for kids trying to go to sleep

breakfast - great choices and full breakfast is good value for money

well laid out, good parking, easy check in & check out

was a little worried when i read the wifi reviews), i was able to catch up on all my emails which was really important

parking as i had to reverse onto a busy road

good parking outside, good internet

room service brought just the amount of food i wanted, found the portions a bit too much last time,

hotel was under construction work and no kitchen was available for meal including breakfast

we had to leave at 6:00am the following morning and the cook had a full scottish breakfast cooked for us before we had to set off

com was incorrect - no facilities, restaurant did not exist was just a big barren room with tables

given to another guest (we checked in 4:30 pm) and we were taken to another outside room with kitchen area downstairs with various items stored and bedroom upstairs

kitchen was fully equipped

breakfast was fine. there was a reasonable selection.

the good breakfast and comfy

they also offer a great bar menu for lunchtime food between 12-6pm, the burger was just what i needed after a merry visit

special mention for the young lady behind the bar kata

few more comfortable couches to relax on in the bar or lounge area would be a welcome addition

the cellar bar had a good atmosphere

was a limited bar menu (which was fine for us)

suggestion for additional signage in the reception area for clearer directions down to the lower bar area would be helpful for guest orientation

weekend was fabulous all staff amazing and in particular the chef steve food in the evening and breakfast was amazing and loved he came out of the kitchen to speak to guests in the hotel

comfortable rooms- so clean and spacious and the breakfast and dinner was exceptional

to ask to have room waste basket emptied after 3 days of no room service

dining room service needs improving

liked it all although i felt the bar shut a bit early

would have enjoyed breakfast a little later but not a problem

breakfast was probably the breakfast i think i have ever eaten and location was absolutely perfect

we had a very enjoyable evening meal and an excellent breakfast

breakfast in the morning was exceptional and service was brilliant

the breakfast was exceptional .

present throughout the evening and the morning which was really nice to see, and ian behind the bar was helpful and pleasant throughout

great bed, fantastic breakfast, real fire, cracking food, real ale.

highlight was the cozy bar restaurant on property with a stone fireplace

evening/night staff that worked the front desk and the second bar were outstanding

restaurant and bar area was amazing

the room was above the bar

the bar takes your order and then serves you in order across the site, really helpful and cheerful

very clean and comfortable. nice breakfast suitable for during this time.

good location nice staff. comfortable beds good breakfast

my son loved his custom breakfast!

first class accommodation, friendly host, excellent breakfast

sparkling clean, fresh, quiet, friendly, super helpful dealing with our laundry!!

food was great, room was ideal and the bar was brilliant

20am and couldn't get a drink at bar for room

very homely bar area lovely room small but cosy lovely conservatory

the bar is a nice place to be in the evening, with a good selection of drinks available

live music in bar was very good and much appreciated after such a long time without any entertainment allowed

couldn't get wifi access, staff at reception didn't explain it very we'll

lovely place to take your wife for a wee let her hair down and night away from cleaning the kids wee

we didn't have trouble with parking, they have a bar and restaurant

hotel staff so helpful when asking for early check in for some room and a disabled room

next day and the scottish breakfast was amazing, staff again are really polite and great with the kids

location, parking, pool, value..the village was great too..great staff.

lovely location spa and gym are fantastic

a long walk along the west highland way i was over the moon to find that the hotel had a spa where i could deeply relax my sore body

welcome from receptionist on arrival, clean, comfortable, modern bedroom, great gym / pool, charming breakfast service team, great breakfast, lots of choice

good gym equipment and the pool & spa was fabulous

room was of an excellent standard for myself & my 3 kids

breakfast was great, an excellent choice of food for both adults and kids.

there were only 2 members of staff on for the bar/food, i was the only person at the bar and i waited 15minutes for

kids were fed up and not

enjoyed the facilities, including the bar area

rooms are large and very comfortable, wifi extended to rooms which was an added bonus

pool was perfect for using with kids

room size food and staff all great. fab room service also very quick

we didn't even use the leisure centre, and the hotel was still great value for money - breakfast was fantastic

great breakfast lovely room and nice and warm

extremely helpful and friendly and literally couldn t have done enough for us even keeping the kitchen open way past closing time as we arrived much later than expected - we can t thank you

wifi was also good, and the facilities like the bathroom were clean and functional

base for our party of 4's 3 day golfing trip to gleneagles

room service very short of toilet roll stayed for three nights one roll when arrived didn't see any

location perfect, rooms lovely, bar area, food, staff all fab

fantastic, for the money, definitely will stay again only issue was no wifi in the bedroom and only slight bit in breakfast room

room superb staff lovely bar and restaurant very nice great location

no wifi in bedrooms

floor of the room wasn't very clean wheni moved in, but this can be solved with room service

no daily room service

flectures bar was wonderful

friendly and helpful staff. great scottish breakfast. clean and spacious room

breakfast, great choice

lovely hotel, staff friendly and the breakfast was great

is amazing either this place and the food is spot on ,great night's sleep followed by a tasty breakfast

breakfast. little choice. no bacon. no flavoured yoghurt.

charge for pets is £30 per stay, which is brilliant value for money compared to other places that charge a

the hotel was accommodating as we required an early check in.

nice bar / restaurant opposite hotel which had a good play area for my child

pull out couch wasn't made up for my kids, so i had to call desk

is a great find, great location, and huge, very cosy room, with amazing bath, from the bar staff to the ladies serving breakfast ,

staff were lovely during breakfast too, made a memory the kids won’t forget in a hurry

in reception was so accommodating to our needs and lizzy made the bar very inviting for the whole family

the bathroom was a real treat—lovely and modern, with a great tub that the kids enjoyed

the bar prices were excellent

parking for the motorcycles very good breakfast had an evening meal in the bar very good fun very good value

super clean room and modern bathroom, staff were amazing great freshly cooked breakfast nice bar and food menu loads of

the rooms were a good size and the addition of a fold out bed with kids duvet covers on made our little boy very happy

we had our dog with us so a table was set in the bar area and this was great

and look forward to visiting again once renovation is completed will most likely return with our kids thank you

it had a restaurant and bar with excellent staff.

friendly staff, bar food excellent

room was super comfy and outside bar area was fun

the bar was mainly locals from the village who were all very welcoming and bar staff were excellent

restaurant and bar in the inn is good enough after we were coming back from a sightseeing tour

lovely full breakfast, and very friendly staff

breakfast excellent,cooked and presented well - have as little or as much as you want

the room was lovely, the spa bath a bonus and the television behind the taps amazing

the warm welcome to excellent service / room service too

illiant) food in bar was delicious

parking. have to compete with restaurant visitors ;-)

food and a great atmosphere , a nice restaurant for a quiet meal and conversation and a separate bar with sport, pool tables for a bit of a

i will be back bar staff ask really friendly as well which helps a lot see you all

the restaurant prices were reasonable, as were the bar prices

good restaurant and bar downstairs, fresh delicious breakfast cooked to order, big car park, nice, fresh and clean

was no straight way from the room to the bar you had to walk around the building to get the bar with was no biggy but it would have made it

even treats on bar and bowl of water brought out without us even asking

the restaurant and bar are well stocked and comfortable

lovely surprise with great taste in furnishing throughout, large comfy beds, good bar and restaurant a wonderful views of marina and hills

views and having social activities within the area. bar on site

were brilliant, room excellent, food fantastic, parking superb and pianist just so talented

attended spa and went for walk but as non golfer other activities limited

the bar drinks were great also

well set up for kids who are welcomed in all parts of the hotel

plus got a late check out again be back

not enough disabled parking spaces and what was there was used by anyone, disabled or not.

a function going on and it was a bit loud but they managed to move us to a quieter room so the kids can sleep well

we also had a couple of kids on the second night with us, and they also enjoyed the food

w) expected tea/coffee/wifi facilities

room service would be nice as got there too late for food

golf was brilliant value and the relaxing health spa after was spacious and clean

very long wait for the room service, 1,5 hours had to wait for our dinner

hotel, helpful and friendly staff, great selection of food in the restaurant for adults and kids with good portion sizes, comfy

we tried to call for room service and couldn t get through

lovely we ordered from the bar menu all arrived and was lovely as was breakfast even the fussy kids loved it

location, plenty of parking, super friendly and welcoming staff, nice room, comfy beds, amazing views

free parking and easily accessible from main road networks

friendly bar staff and management. excellent service.

its kindly havefun after lickdown,we are happy specialy my kids theyare so happy n fun

would have rated 10 stars, but the rooms require wifi, especially for tourists with limited data, a mini fridge would be appropriate for longer

really liked the quirky story behind the douglas hotel and the early check in

allowed me early check in which was most helpful

was nothing to dislike friendly helpful staff,vfranred an early check in and everything was

their best and could managed a room for us within 30 min, not only that they also offered us a late check out when we had our flight

of the duty manager, the reception staff i dealt with were all very friendly and helpful, the bar staff were both friendly and efficient

comfy bed cheap breakfast kids ate free

i thought breakfast was included but it was not.

fact that there is a bar with small food selection is great too

delicious breakfast

the breakfast choice was good and the service efficient and friendly

large comfortable room, very good breakfast, nice bar and friendly staff

very comfortable room. liked the room service for breakfast.

15 and it was perfect - spacious, clean, big tv, large bathroom, great water pressure, super fast wifi, large comfy bed, quiet room, nice amenities, tea, coffee, hot chocolate

woken early by cleaner's and then room service for wrong room.

ecial mention for iain), free parking, location

very clean, and plenty of parking

to get her check in was quick and gave directions to the room put my luggage in and then to the bar as was there for a wedding had a great nights sleep and breakfast was good in morning aswell

ideal location for golf trip and hotel reasonably priced.

the bar and restaurant was lovely really nice inside and the staff are very welcoming

pleasant outside area at back looking towards golf course

nice bar and restaurants attached to the hotel

hotel with additional parking the restaurant was brilliant with great food and staff and the gin bar (not just gin) was warm and

at this hotel on a few occasions, the reception staff was very welcoming, and very helpful, the bar area the staff the were also very kind, especiallythomas always serves with a smileud83dude01

the staff in the bar especially thomas and his boss they made us laugh all night

lovely bar for pre drinks

location was perfect, rooms were clean and got early check in

staff were brilliant, so helpful. great breakfast comfortable beds

breakfast was good and friendly staff

clean comfy bed nice room excellent breakfast and staff very helpful great location

great breakfast in the morning

gave us a late check out to 12 at no extra charge

great staff range of beverages in the room and lovely breakfast in the morning

ambiance,staff,location as we were attending a concert at the ovo,bed so comfortable,breakfast.

facilities had a bar but you couldn’t order a drink from it - you were required to buy an entire bottle of spirits

very quirky with the record player and the bar open till midnight

the reality was a selection of processed food, bar a bowl of fruit

i have 2 kids with me, that means you have a little groceries with you

room, spacious, comfy bed, wifi was great, bathroom was lovely and clean

i have 2 kids with me, that means you have a little groceries with you

it was excellent value for money and included breakfast and free wifi in the price

clean room, comfortable bed, great bathroom, fast wifi

car park, strong wifi, clean room and bathroom, comfyish bed, great staff on front desk, a lift to all floors, tv

construction all around hotel entrance, very inconvenient and dangerous for kids to walk along street traffic

good location, very helpful laundry staff -went out of their way to advise.

the staff were really nice. the room was a great size. the wifi was excellent.

our room was in the basement next to the laundry

really appreciated the friendly way the staff managed our non requested late check out, as our alarm hadn't gone off and we left our room 1 hour later than we had been

good breakfast...and early check in...

adults in our group, carrying luggage up 4 floors and changing room pairings for safety with the kids was very difficult

not really suitable for young kids

the area is also packed with nice places to eat and drink, and a park to walk or let the kids play

unbelievable so clean of a hotel staff was so nice just feels like home i was there with my 3 kids one son a amputee and i just felt so comfortable i have a cleaning disorder love to clean and

the blind was black out which helped keep the sun out in the morning concidering we had late check out

option for 1pm late check out

staff did not agree for late check out even for 11am without paying £12 extra

also was very happy with the option for late check out as our flight home was very

also got late check out for 10£ fee

cookies on arrival, late check out robes sent to our room for spa and a little tray of biscuits and cakes when arrived

staff are very accommodating fabulous leisure facilities kids loved the pool very central to

i was charge for early check in double to what the person in front of me was charge.

welcome at the gym when we went to look around was not so good .

the free wifi facilites were easy to connect to. additionally it was in a good central location.

in took 30mins depite paying for early check in we were nearly late for my daughters graduation, staff were struggling to cope with

in with smiles from the staff, very welcoming and patient, answered all questions and even opened bar so we could have drinks, rooms were fantastic bathrooms had baths and showers, room was

the attraction places no free parking but they offer discounted rate for the parking fees allow early check in equipped with

had to cancel wanted extra for a early check in

at reception very friendly - early check in accepted , rooms spotlessand very comfortable

clean and very comfortable girl at reception was so friendly and welcoming as was the girl at breakfast in the morning all staff we came across always had a smile and said hello

room service as advertised, no daily cleaning service

they need a better room service menu

sofa bed for kids was small..

room service was closing early

staff extremely helpful and friendly. ability to have a late check out was so helpful

the breakfast was excellent even for the kids the choice was very good

early check in

is great and they were very accommodating (asked for late check out) and helpful with questions

bags and takeaway cups, i hadn’t even thought to ask but appreciated her attentiveness as with kids it saved a lot of mess

some sort of kids convention knocking on doors when trying to sleep

the bar was clean, reception was extremely helpful and the wifi was satisfactory

lovely staff. comfortable beds. good wifi.

some sort of kids convention knocking on doors when trying to sleep

2 minutes from airport, friendly staff, comfortable bed, delucious food and fast room service!