laundry room and gym facility downstairs

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

close to airport, very clean, room was very nice with nice chairs and kitchenette, free laundry

everything especially the guest laundry.

you have to take them to laundry room n waitvto they wash them

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

no plug for the tub, sorry excuse for a breakfast, no wifi in rooms

courteous,offered help,went above what i expected location- proximity to airport was perfect shuttle-complimentary

pool

damn kids were loud and wasteful at breakfast

excellent breakfast, very comfortable beds.

very thin walls i could hear everything..souded like the kids were in my room

the pool area, i can't think of nothing else.

breakfast was good when considering covid restrictions

wish pool was open kids really want to swim when we come.

no high chair for infant at breakfast

pool and gym

the size of the room. the shuttle.

the breakfast options were adequate. on-site laundry was a plus.

my carpet was soaked from a leak in the laundry room

upon room change, i was placed directly across from laundry

no laundry bag - gave me when asked a 30 gal trash

was close to the laundry room so it was always very loud

laundry from the prior guest sat outside for a day u til we said something about it and the body

waking up to a hearty and delicious breakfast each morning was an added bonus that made the stay even more

the parking included is a plus and accessible to all rooms

room was spacious for the kids to run around.

my room was spacious . my bed was super comfy . i liked the kitchen area.

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

front desk attendant was very nice and professional setting up my shuttle for the next morning

really, i do wish you would add a few gluten free offerings at the breakfast buffet

wish there was a less deeper end of pool for kids

i ordered room service and it was superquick

did not have breakfast at hotel due to cost, i had 2 small kids, not worth $14.99 per person

customer service , very informative and helpful hotel has bar , a place to eat , a pool and many other amazing

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn’t seat us

only complaint is that the pool was closed and it was not disclosed at booking

has a laundry room

not utilize/see pool or gym, but the room and rest of facilities were in very good condition

pool was comfortable

great customer service from isabella, the kitchen staff as well

shuttle driver 10/14 was exceptionally friendly and helpful with suggestions of where to eat

the pool was empty for the kids and east access to several things

liked that you had a little fitness area

the early morning room service delivery man is excellent.

i enjoyed how pleasant room service was and enjoyed the shuttle

it would have been great to at least have room

our room was next to the laundry! very noisy

the pool is never open , the facilities lack ice , laundry ,,often etc.

dated, laundry was laughable, breakfast offering was terrible

pillows were uncomfortable and due to subpar cleaning of the rooms and laundry services, would not stay in this

laundromat is also close by and right across laundry mat is a seafood

there is a laundry room and a gym

no pool no laundry room no workout room like it said

laundry onsite is convenient but you'll need to bring quarters

laundry and exercise equipment in operational for indefinite time

the maid service. the laundry facility and the fact that we had ants and encountered a roach

pool

restaurant on site to grab a bite or order some room service

i might have stayed longer to try the gym and the pool, but i was just staying over to catch a flight

thought the room was very clean and the option of room service was great

pool could be bigger to handle the people. but the property was nice overall.

the pool and laundry facilities are a nice plus

i hated the coffee and no free breakfast.

we were able to get a shuttle to and from the airport even at very early hours in the morning

the breakfast wasn’t complimentary. would have been nice to eat for free

location and comfortable bed and breakfast was great.

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i loved the laundry facility as

front desk clerk laundry shuttle

clean, gym was ok

wonderful staff and greatly appreciated early check in as we had work commitments

also we were in rm 720 by the laundry

i think there should be pet free rooms for those of us who have allergies.

pool was small, i wish it was bigger

the suite was very comfortable and the kitchen area had everything one would possibly need

easy parking. beautiful clean lobby. comfortable bed and pretty decent breakfast buffet

having a laundry facility

com, i searched for hotels with outdoor pools and breakfast included

room was really nice/ pool was just right

friendly accommodating staff and kids loved the pool

breakfast was amazing

it has a pool, fitness center and laundry

great staff great breakfast!!

pool and breakfast

i like the complimentary breakfast, and pool, fitness room available too

very good location. easy parking.

the laundry room was clean and easy to use for my daughter's field hockey gear

guest laundry available

restaurant staff were great. my kids loved the pool

we were able to get extra breakfasts, and they were very creative with the breakfast bags!

swimming pool not open

only thing that was negative was that the fireplace in the parlor was not working

didn t really matter to me, but i don t think there s an on site pool or gym

continental breakfast was very good! wide variety of choices.

location was great. hotel had lots of character and parking seemed ssecure.

in east hartland) it is very important for me to find a place that is nice, but also offers parking that is

we ordered room service and it arrived in good time

the pool was warm and sunlight streaming through the windows there created a lovely experience

the restaurant staff was extremely kind and attentive and room service delivery was extremely fast

our kids loved the pool and we all enjoyed the food at the restaurant

the breakfast was delicious, with every nourishing food imaginable

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

it's within walking distance of a few eateries and parking is convenient and secure

also my car was hit by another car in the parking lot

i did ask for a non smoking room

old and abused furnishings. strong smoking odor in non smoking room. towels stained.

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

smell of cigarette smoke although i requested for a non-smoking room

gave me a smoking room and it was disgusting ud83eudd22, when i claim in the front desk, the guy told me that

people are smoking in the hallway

smoking room

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

the pool was overrun with kids not being supervised

beautiful hotel, clean and parking spot

screaming kids, could hear every word adults said

i told him he needs to figure something out because i have 3 kids with me who are hungry

there were kids in the hot tub jumping and splashing

heated pool

breakfast was very nice.

the pool and jacuzzi were both clean and well maintained

no hot cocoa for the kids

pool and gym and hot tub were open

pool and jacuzzi were warm and made the stay so much better

use the pool or hot tub because there was too many kids in it

very clean and staff was very pleasant. the pool and hot tub was great

very comfortable bed, the best i have had. very helpful friendly bar staff.

the room was amazing - a suite really. breakfast was likewise above expectations.

like room layout with full kitchen, living room area, separate bed area

the complimentary breakfast exceeded our expectation.

will stay again, maybe summer to check out their pool i believe they have

dish soap in the kitchen would have been helpful

skilled at efficiently handling any questions or concerns (i had not booked the room option e the breakfast as

free breakfast

the pool and gym

restaurant - really slow service for breakfast. meal was so so.

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

had a laundry room available

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

the laundry room is still out of service

lost some point because of the laundry room

close to rail & buses not far from city centre laundry facilities

location, guest laundry and business kiosk.

laundry breakfast

cooled nicely while i did laundry and checked email

breakfast was good. staff was helpful. glad you had laundry facility!

the laundry facility was useful

also not being able to do laundry on site same day is a little annoying

no kids running up and down the hallway, no slamming doors, no adults talking excessively loud

it said it was a deluxe king room with a fireplace

they closed the bar down at 1130

restaurant or bar really poor continental breakfast (free) not told on check-in the wifi password or that room

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

the dryer in the guest laundry room tore 4 of my

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

was awesome the kids enjoy the waffles

clean rooms...breakfast was excellent...ample parking spaces...and friendly atmosphere

very courteous, quiet, convenient parking, water and coffee atc, amenities in the room including body lotion

the hotel is dated. needs cosmetic work. no pool gym was closed

more breakfast choices. soy milk for non milk drinker,

missed breakfast because it ends at 9am. not even any coffee in lobby.

the breakfast wasn't even worth going too

they didn't have breakfast or a gym

we booked to break up the journey for the pool and the pool was incredibly overcrowded by 30 kids plus their

clean, pool, beautiful, rooms, attention

great location, nice to have starbucks in hotel, 20 floors could use two gyms, adult pool....

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

location was good for new years activities. pool was great for the kids. room was comfortable.

it has a chess board table that my toddler jst loved playing with and a complimentary breakfast that starts at

i understand with having kids, that's why i requested a room on the first floor so we won't get a complain

horrible service probably due to staffing issues with kids back at school and the fall out from the pandemic

breakfast was great

my 11 y/o even found a basketball hoop/ balls in the rear parking lot

breakfast was scaled way back, supposedly for covid, but did everything have to be disposable

breakfast was over when i got there; thought i had until 10; ended at 9:30

breakfast was a highlight.

it was also set right on the parking lot, not very pretty or relaxing

mismatched furniture in suite 327 -- no chairs fit the kitchenette table

laundry room came in handy

laundry facilities weren t utilizable

the pool closed at 10 but opened at 5 am and we were able to take a private swim and enjoy the hot tub

parking was good, did have handicapped parking

their partnership with uno restaurant allowed us to order as room service

brightness comfortable access to things like computer gym laundry breakfast quit no

were sparking clean, staff super friendly and kids loved the pool

i highly recommend you attend to it, as the pool was a major draw for me as i have kids, and they were disappointed

wanted to grab a beer when we got back from the casino but the woman at the counter had closed her register down

breakfast was great, staff was friendly and hotel was close to where we needed to be.

was some type of kids hockey convention going on and a dog show of some sort

guest relations were curt. i spoke with them to connect wifi, short bordering rude

didn t like the cost of breakfast, the service was slow and room service took so long my food was ice cold

pool area was freezing due to outside door being left propped open by staff

not stay for breakfast, but must tell you concierge staff was fabuous - helpful, kind, attentive and so friendly

no laundry room.

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

important details when traveling with kids

for adult breakfast and $12 for kids was a little crazy so we skipped that and got delicious bagels nearby

in addition, the hotel has a public laundry room, you can buy laundry powder at the front desk

on this trip, i needed laundry service, which they do not have.

laundry is available for small price, very convenient

that we where next to the laundry shoot and you can here it early in the morning.

corner room next to laundry too loud

sauna was broken and very small laundry room

laundry washer and dryer was dirty

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

breakfast and staff.

clean, modern, updated, pool, laundry facilities, nice breakfast

the bonus for us was the coin operated guest laundry which made travelling easier

good variety considering pandemic, close to amtrak/bus station dunkin donuts right next door, laundry on site

amenity s very comfortable great staff i was able to do laundry while my son swam in the huge pool, then we

all the towels were rather small and very thin perhaps this reduces the laundry burden and helps the environment

great free laundry facilities.

the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry

laundry facilities, kitchen,

needed to do laundry, but dryers were not functioning well.

free laundry and a lending library for games or appliances you might need

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

good location. very clean rooms. welcoming lobby. nice pool. very nice staff.

pool a bit smaller than appeared on the photos

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

- pool is more of a kiddie splash pool , not meant for swimming - paid breakfast

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

full kitchen was exceptional

was excellent, except the dining room was not cleaned in a timely manner for those coming in for breakfast

kitchen area floor was sticky crumbs in the chair. all else was great including the jet tub

plenty of parking and places to sit and relax

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was

comfort (loveseat), safe and secure parking and neighborhood .

the pool is nice

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was nice too

room next to laundry

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person-

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

had to pay $5+tax to park in hotel parking lot

needs to be better hot orange and apple juice no good varieties and room service very

on-site & clean, do-it-yourself laundry is a plus

glad to have a laundry room

floors not clean. corners of bathroom not clean. fireplace grate/surround not clean.

and the complementary breakfast was delicious

decent breakfast and nice lounge areas, pool and fire pit

free breakfast,laundry on premises

convent location free parking

the hallways are extremely dark and upon walking down the halls it's evident that the non smoking policies aren

very comfortable bed, good tv reception and wifi connection

great pool

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

the pool was a great size for the kids

that breakfast was available and built into the price

the breakfast was the best that i've ever had in a hotel... well done ! :)

the water pressure in the shower was good, according to some of my family the gym and pool were good

the food bar soso

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

no breakfast, no pool & no fitness center ud83dude1e

pool was closed the lights in the parking lot were not working breakfast could have been a bit

this is a relatively new hotel, they still haven't completed the laundry room

breakfast was quite tasty as well

excellent breakfast and front desk staff

i had trouble with the wifi

my family loved the gym and the pool

the most pet friendly hotel

parking was easy, the lobby was nicely appointed, and the property appears well-maintained

on-site gym, lots of extras

wifi very slow and tough to get connected to.

and the wifi was spotty to non-existent within the building

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

they wont give you a laundry bag after asking 10 times

like that the room has a refrigerator, that it has a pool, sauna and a gym

was very soft and comfortable; quiet despite close to road; fine breakfast; wifi; location; enough parking

the gym is not good the machine are not perfect condition some machine plastic found damaged.

no vending machines and no quarters for the laundry room.

smell of chlorine from pool too strong,, no smoking facilities, laundry only on 1 flr..

put in the back of the building wasn't able to sleep all night because they were doing the hotel laundry right

breakfast was excelent. pool hours were great.

the kids loved the room. they really liked the shower and the little kitchen.

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

comfortable bed, over the top friendly and helpful staff and the breakfast was better than most hotel breakfasts

very friendly, clean and modern, nice pool and exercise room, pretty grounds and plenty of parking

nice suite with kitchenette area

suggest that move the ice machines on first floor out to make it a laundry room

laundry bag or pad and pen in the room

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

friendly and helpful staff at check-in and in the morning for breakfast

we enjoyed the gym and pool

the pool was small.

friendly staff. location and convenient stores near by. breakfast was good as well.

nice indoor pool and very nice and accommodating personnel

charges for laundry weren't clear to me and i ended up getting charged wayyyyyyyyyyy more than i thought i

laundry facilities, free coffee, free breakfast!

parking lot

the hours of the pool and the the lobby was absolutely beautiful and welcoming.

breakfast was good enough, clean, well-stocked, and varied