we enjoyed the gym and pool

early check in request was accommodated,

wifi was down, no notification of that until you asked and no credit offered

parking

breakfast was good.

smell of chlorine from pool too strong,, no smoking facilities, laundry only on 1 flr..

put in the back of the building wasn't able to sleep all night because they were doing the hotel laundry right

no vending machines and no quarters for the laundry room.

the environment the use of the pool and gym and access to the dining room was very nice and staff have been very

put wine glasses in the kitchen!

great laundry facilities

breakfast selection: imma diabetic and the only choice was yogurt

only issue was that in the morning on the weekend was no breakfast meat like bacon and the kids were mad the

only issue was that in the morning on the weekend was no breakfast meat like bacon and the kids were mad the

the fitness room. the kitchen in the room. the size of the room.

charges for laundry weren't clear to me and i ended up getting charged wayyyyyyyyyyy more than i thought i

laundry facilities, free coffee, free breakfast!

pool closed when i arrived,

parking lot

it looks trendy very cute, games in the lobby, lounge area and they have an indoor pool

is incompetent, covid dirty laundry left in the hallways overnight houskeeping forgot about it and left

very clean. pool was nice. having laundry facilities came in handy.

great location, spacious room, pool and laundry, breakfast was great!

parking was convenient and the front desk had quarters for laundry.

the dryer in the laundry room didn't work

glad to have a laundry room

on-site & clean, do-it-yourself laundry is a plus

there was nothing left for breakfast when we went down

my kids loved to have basketball court

large, clean suite with full kitchen

free breakfast,laundry on premises

desk person always out smoking, entire place smelled overly of air freshener, breakfast was terrible, bathroom

the internet didn t work i had to us my own wifi people smoking in rooms

free breakfast was great, pool and hot tub were awesome.

quiet clean good breakfast

room next to laundry

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person-

hampton inn is always comfortable. the breakfast is very good.

stuff was awesome and the fitness room also the breakfast room everything was great thank you

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

pool is extremely tiny

the pool is tiny

pool a bit smaller than appeared on the photos

nice pool area stays open until 11 the staff were really nice too

possibly from pipes in laundry below room

great laundry facilities, clean. room was airy and good use of space.

we found an empty beer bottle under the bed the staff was sitting around smoking outside the laundry room which

breakfast buffet is perfect

the parking lot was very dirty. really needs a good cleaning.

laundry didn't work and messed up my day.

free laundry open 24/7

free laundry and a lending library for games or appliances you might need

great free laundry facilities.

laundry facilities, kitchen,

gym is tiny & couldn t get the tv to work, b ut the ones attached to the machines seemed to work

clean, friendly, organized, the wifi in the room even worked

loved the pool. my kids enjoyed swimming in this pool specifically. it s clean and comfortable

that i didn't like it but if i had one thing it would be that the breakfast ended too early in weekdays

super clean, breakfast had great selection with healthy options. staff exceptionally friendly.

didnt provide laundry breakfast didn't provide eggs

laundry service promised same day but wasn t done after second day when we were leaving

your bar was closed

comfortable, and quiet despite being in downtown northampton. room service was fabulous food.

like the room overall, the only downside was that there was no menu available in the room and the wifi password

this is a relatively new hotel, they still haven't completed the laundry room

room, pool and breakfast were the best we stayed at during our trip

the room, breakfast was just what we needed

breakfast was excellent.

pool too chilly

clean, modern, updated, pool, laundry facilities, nice breakfast

they only had $3 worth of coins at the front desk so we couldn t let the kids do arcade or laundry

amenity s very comfortable great staff i was able to do laundry while my son swam in the huge pool, then we

laundry facility on site

good variety considering pandemic, close to amtrak/bus station dunkin donuts right next door, laundry on site

room but we got the room next to the ice machine and washing machine and someone was doing their laundry until

wasn t as clean as i d like breakfast food wasn t good pancake machine was broken laundry facilities were

wifi could be secure with a password for the room other chains do this

free breakfast. very nice room.

large and clean rooms. plenty of parking and very welcoming environment.

no laundry room.

no pool due to repairs being done

location, cleanliness and pool...staff was great too!

one of the best gym/pool/hot tubs i've had in a hotel

staff were exceptional, we were given a room on a higher floor so the kids could have a good view

pool was cold

room service's refusal to accommodate substitution of meat side dish for a (cheaper) vegetarian

i know we were in a room on the floor with the pool, but the kids using the pool were very noisy around the

room service closes at weird hours, and getting a room service menu was impossible because we asked

out in the hall by our room there was a tray of food that someone had ordered from room service that was sitting

lastly the pool has a constant flow of staff going to laundry room looking in on me swimming

that we where next to the laundry shoot and you can here it early in the morning.

laundry is available for small price, very convenient

in addition, the hotel has a public laundry room, you can buy laundry powder at the front desk

there was a laundry center, fitness center and pool

location (2nd floor) did have some added noises since it was close to an ice machine, the guest laundry room,

pool was nice and warm, gym facilities good

we love the parking lot with old growth trees place is clean and serene

the pool and gym were very clean

we live the location - off busy route 9. the staff is very friendly. great varied breakfast.

brightness comfortable access to things like computer gym laundry breakfast quit no

were sparking clean, staff super friendly and kids loved the pool

location, completely breakfast was good and had lots of options (my kids favorite was the make your own waffle

pool was very warm + refreshing after a long day @ the big e

and breakfast was far better than the competing hotels

laundry facilities weren t utilizable

laundry room came in handy

free wifi was hard to access

best air conditioner! secure parking lot with a guard monitor.

parking was good, did have handicapped parking

laundry didn't work

the dryer didn t work well so i had to spend hours drying laundry.

we arrived ( late afternoon) there were piles of dirty laundry in the hall outside a number of rooms

love the salt walter heated pool

the very rusty door in the pool room. t

we also liked the gym to work out

i loved that it had a kitchen and living room

rooms, and spacious, and easy to get in and out, plenty of parking spot to park car, close to many restaurant

kids loved the pool

was comfortable with good tv and ample space full kitchen and dish/drink/silverware convenient location comfortable

the pool

arrived at room, it was not a courtyard view, but on opposite side of building with view of back parking lot

pool and gym a plus

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to

room was comfortable. had a refrigerator and coffee maker. room was spacious. free parking.

the bar delivered into the library so we were able to read in comfort

easy access to get snacks etc , road construction ud83dudea7 breakfast was offered later than golf time

also disappointed that the spa and library were closed due to covid

charming. i loved the fireplace in the lobby. the breakfast was excellent.

i particularly loved the outdoor fireplace on the patio

guest laundry available

the laundry room was clean and easy to use for my daughter's field hockey gear

faculty has a bar inside and love the breakfast in the morning

i loved the pool , the complimentary breakfast and the room

not all of my computer sites worked with the basic, free wifi

it has a pool, fitness center and laundry

was unaware at the time of booking that the parking lot was being repaved, which began at 6am directly outside

pet friendly

she was very kind about it and kept a smile on her face even though i know the morning breakfast time was busy

great staff great breakfast!!