laundry is available for small price, very convenient

lastly the pool has a constant flow of staff going to laundry room looking in on me swimming

there was a laundry center, fitness center and pool

on this trip, i needed laundry service, which they do not have.

i was able to do some laundry with the hotel machine

brightness comfortable access to things like computer gym laundry breakfast quit no

have offered a shuttle service to/from the new mgm springfield casino

mgm casino

the parking spaces

location, the staffs are very friendly, the hotel is equips with microwave and refrigerator and parking is free

laundry room came in handy

laundry facilities weren t utilizable

parking was good and there were places to eat and drink in walking distance

the tvs, pool/hot tub interior

i love the gym

no laundry room.

executive suite, granite counters in the kitchen

important details when traveling with kids

garage, amenities, easy location, room service, and the 2:00 p.m. check-out.

bc for us it wasnt a huge deal we couldn't use it for one night without our kids, but if we were staying longer

shower hose was a hose that you would find on a kitchen sink sprayer

a $20 cheese plate via room service consisted of 6 crackers and 10 pieces of cheese

didn t like the cost of breakfast, the service was slow and room service took so long my food was ice cold

pool was great; grandkids enjoyed swimming

i have to be honest not much only that it was pet friendly!

the bonus for us was the coin operated guest laundry which made travelling easier

they only had $3 worth of coins at the front desk so we couldn t let the kids do arcade or laundry

all the towels were rather small and very thin perhaps this reduces the laundry burden and helps the environment

laundry facility on site

good variety considering pandemic, close to amtrak/bus station dunkin donuts right next door, laundry on site

free laundry and a lending library for games or appliances you might need

needed to do laundry, but dryers were not functioning well.

great free laundry facilities.

laundry that worked properly

free laundry open 24/7

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

fix the gym. the heavier dumbells don't come in pairs and some of the treadmills are broken

we were able to get early check in which we were very grateful for

good location. very clean rooms. welcoming lobby. nice pool. very nice staff.

accommodation was fine, very clean. staff was very friendly. kids enjoyed the pool.

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person-

room next to laundry

breakfast although free, could really be a whole lot better

the pool the room... breakfast on the go was great!!! i was always in the go

free breakfast,laundry on premises

pool and hottub where

staff, the size and amenities of room, the pool was just 'ok', great tv channels, wifi was 'ok'

i witnessed drug use in the parking lot where cars came and went all

convent location free parking

on-site & clean, do-it-yourself laundry is a plus

glad to have a laundry room

bed comfort the fire pit was awesome the pool

clean, warm and friendly staff! breakfast was yummy!! my kids enjoyed the pool!

i like breakfast and room size and the pool.

laundry facilities, free coffee, free breakfast!

charges for laundry weren't clear to me and i ended up getting charged wayyyyyyyyyyy more than i thought i

clean room, friendly staff, nice swimming pool and a variety of nearby places to eat, best part was the tv

liked the gym facilities and swimming pool

breakfast bar was basic.

great laundry facilities

parking was ample, the location is easy to get to, and there are plenty of places to eat around the

had dents an the over head light was crack an pulled all the way out just wasn’t happy my kids an i cleaned

love the full kitchen

they went above and beyond to be kind to me and my family, especially the kids, and were quick to respond to

wasn t as clean as i d like breakfast food wasn t good pancake machine was broken laundry facilities were

room but we got the room next to the ice machine and washing machine and someone was doing their laundry until

no back parking lot behind building.

pool water was cold

no gym. breakfast hot food not really hot

guest laundry available

the laundry room was clean and easy to use for my daughter's field hockey gear

the large outdoor pool - 9 ft deep in the deep end - lots of space around the pool

pool and gym

nice spacious lobby which enters to the downstairs dining room, bar & pool

no vending machines and no quarters for the laundry room.

smell of chlorine from pool too strong,, no smoking facilities, laundry only on 1 flr..

put in the back of the building wasn't able to sleep all night because they were doing the hotel laundry right

we didn t have the time to use the pool but we were able to use the gym and that was also very clean even

but the noise of the trucks made sleep difficult, mattress was worn, $75 is a pretty hefty pet charge for one

no pool bcuz of corona maybe they should do time slot for ppl to use the pool

the pool is small, but it is indoor and heated

i did not have room service so they were not getting replaced

friendly and helpful staff at check-in and in the morning for breakfast

experience, parking, and breakfast was good

it has a pool, fitness center and laundry

pet friendly is a plus

the breakfast was very good as usual.

i like the complimentary breakfast, and pool, fitness room available too

she was very kind about it and kept a smile on her face even though i know the morning breakfast time was busy

this is a relatively new hotel, they still haven't completed the laundry room

breakfast was excellent.

pool

a birthday party held in lobby our second night, i had booked this hotel to utilize the pool and gym, i was able

did not get any room service on one of our days and when i called the desk they told me that housekeeping was

parking was convenient and the front desk had quarters for laundry.

laundry is two dollars and fifty cents to wash and one dollar to dry but requires coins which can

the dryer in the laundry room didn't work

very clean. pool was nice. having laundry facilities came in handy.

great location, spacious room, pool and laundry, breakfast was great!

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

laundry onsite is convenient but you'll need to bring quarters

no pool no laundry room no workout room like it said

laundry and exercise equipment in operational for indefinite time

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

hotel is charging full price for the rooms knowing that the pool, front desk and some other amenities like the

free airport shuttle

24 hour shuttle, nice room with couch and desk, mini fridge and coffee in room, lovely clean

we finally asked laundry staff for some an they were

pillows were uncomfortable and due to subpar cleaning of the rooms and laundry services, would not stay in this

pool water was murky, laundry area is not 14 hours and it s limited space

dated, laundry was laughable, breakfast offering was terrible

laundromat is also close by and right across laundry mat is a seafood

parents letting kids handle the food spoons that's a no no

i didn't like that breakfast was not served until 630am. i had to catch a 620 am shuttle.

the gym area was clean and serviceable equipment

i truly enjoyed and even took pictures for my kids

wish pool was open kids really want to swim when we come.

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

you have to take them to laundry room n waitvto they wash them

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

no plug for the tub, sorry excuse for a breakfast, no wifi in rooms

breakfast

laundry room and gym facility downstairs

thank you for free laundry machines

i like the rooms and access to the gym and laundry services

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

quiet, nice staff, free laundry, location

pet friendly

only the bar area open for meals which were not great..disappointed

noisy banging scared my kids

there wasn't room service but i understand due to covid

the early morning room service delivery man is excellent.

the pool area, i can't think of nothing else.

the whole purpose of staying overnight was so that the kids could use the pool

and intelligent, actually nutritious breakfast choices thank you

parking was terrible. not enough parking. had to park at restaurant next door.

clean. breakfast was very good!

upon room change, i was placed directly across from laundry

perfect stay spot for a bicycle tourist: guest laundry

appeared maybe laundry loads were too full per load

no laundry bag - gave me when asked a 30 gal trash

there was an annoying noise from the laundry room that adjoined my room

laundry from the prior guest sat outside for a day u til we said something about it and the body

several of the gym machines did not work at intended

the log for fireplace was a little expensive,and better directions on how to work it.

suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room

the wifi from extremely poor

though we were a family of four (two adults and two kids), there was only enough toiletries and towels for two

the pool was dirty.

shuttle service was great as well

free airport shuttle. friendly staff

pool

has a laundry room

the breakfasts.

was not feeling well, and did not have breakfast

i am a swimmer so it was nice to be able to continue that and swim laps at the pool

staff, clean updated hotel & spotless warm pool & whirlpool

great laundry facilities, clean. room was airy and good use of space.

we found an empty beer bottle under the bed the staff was sitting around smoking outside the laundry room which

possibly from pipes in laundry below room

the room and breakfast

also ample parking, which can be very hard to find in northampton

also, i was disappointed that the breakfast ended at 09

the check in process took a bit of time. the pool was small.

ve been nice to have a vegetarian breakfast option

didn't bring a bathing suit but if i had we would have used the pool area

very clean and quiet breakfast available

laundry service promised same day but wasn t done after second day when we were leaving

didnt provide laundry breakfast didn't provide eggs

plenty of safe parking

room service was prompt for dinner and the food was great

comfortable room, very clean, free wifi

location (2nd floor) did have some added noises since it was close to an ice machine, the guest laundry room,

asked for a late check out, but that wasn't communicated to the staff the next day, so they came knocking on

the breakfast was good. the hotel was very quiet. plenty of parking.

wifi worked the first night, i was able to send texts from my phone

the hotel is real nice i love the way it looks real clean and the pool amazing and also the breakfast really

laundry didn't work

the dryer didn t work well so i had to spend hours drying laundry.

we arrived ( late afternoon) there were piles of dirty laundry in the hall outside a number of rooms

minimal breakfast. no eggs, yogurt or fruit.

poor wifi

friendly staff, spacious and comfortable room, and pet friendly

wish pool was bigger as it was filled with kids

staff helpful, very nice and clean room. room service was excellent though expensive!

wish pool was bigger as it was filled with kids

the hotel was overun with kids that made the pool area unusable as well as the gym

the pool and laundry facilities are a nice plus

the shuttle from airport was not available when we arrived

breakfast was adequate

we did like the location it was very convenient did not have breakfast

i like the shuttle driver ozzie

front desk clerk laundry shuttle

i loved the laundry facility as

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

the staff. very friendly and accommodating. shuttle service to bdl

for services not used such as parking and had $20 incidentals added for what i am not sure given i used

also we were in rm 720 by the laundry

the kids had a blast at the pool

didn't like that people had pet and there seemed to be no restrictions for those pets, as i am allergic

lots of space and having a full kitchen is a bonus for a longer stay

all the amenities were very nice: pool area, bar, fire pit

convenient parking

large spacious room modern, free wifi great breakfast

the headlight from the parking lot does come through and the room can be seen by the parking lot

good sized gym

comfortable bed with excellent pillows and a hot shower a great value for a night without kids

the swimming pool is very small

pool and gym a plus

tv and internet wifi could use upgrade.

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to

the indoor pool was too cold to swim in for me, anyway. i enjoyed the hot tub.

having a laundry facility

the pool is outdoor ud83dude2d

very clean, spacious, breakfast was great

the room had a full size kitchen in it. and was clean when i arrived.

location was perfect for our trip and wifi was good

the parking lot a little far from hotel

room service would be nice.

no room service for restaurant.

beautiful fireplace and common areas

gym too small, restaurant too pricey so didn t go.

laundry breakfast

cooled nicely while i did laundry and checked email

the laundry facility was useful

location, guest laundry and business kiosk.

breakfast was good. staff was helpful. glad you had laundry facility!

didn t really matter to me, but i don t think there s an on site pool or gym

there were also three couches cozily ringed around the fireplace, but they were occupied by guests who were

bed & breakfast

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

love the fireplace and decor

our kids loved the pool and we all enjoyed the food at the restaurant

and shower, the filet-mignon with sides of brussel spouts and grilled small potatoes, a lovely breakfast in the

our kids loved the pool and we all enjoyed the food at the restaurant

restaurant menu could have had a few more simple options, like kids foods

breakfast was good, and the sunday brunch definitely had a great variety of food along with