old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from

they didn't have breakfast or a gym

the hotel is dated. needs cosmetic work. no pool gym was closed

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on

more breakfast choices. soy milk for non milk drinker,

hallways had a lot of dirty laundry all over floors

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

free parking, laundry, and a bar attached to it!

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

bed, good ac, breakfast and pedestrian bridge to park where dragon boat festival was held

very courteous, quiet, convenient parking, water and coffee atc, amenities in the room including body lotion

the kids enjoyed the pool so much

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

gave me a smoking room and it was disgusting ud83eudd22, when i claim in the front desk, the guy told me that

was in a short walking distance to the concert i was attending, i was able to tailgate in the parking lot and

shower good. bed good. wifi good.

was a weird insense smell in the room and burn holes all over the bed spread in our non smoking

l bar in lobby was great

spa bathroom should have shampoo/soap dispensers

the kitchen was accomodating by making a kids pasta dish that was not on the room service menu

it was great to be able to swim in the pool and enjoy the hot tub

also our room service order was wrong, but i was too tired to correct it

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

past 8pm, everything starts to smell like weed from people smoking in the stairwells

wifi is worse the dail up

i didn't like the big potholes in the driveway and parking lot

parking sketchy was afraid my truck wouldn t be there in the morning

restaurant for dinner and breakfast was very good.

super friendly staff, amazing beds, awesome indoor pool.

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

pool jacuzzi gym

we checked in with our dog and no one at the front desk mentioned the pet policy or tried to explain the rules

also not being able to do laundry on site same day is a little annoying

i wish there was room service and a restaurant

no kids running up and down the hallway, no slamming doors, no adults talking excessively loud

great location, friendly staff, nice gym

only suggestion would be to have a kids menu in the restaurant

close to rail & buses not far from city centre laundry facilities

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

lost some point because of the laundry room

the laundry room is still out of service

had a laundry room available

sauna was broken and very small laundry room

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

laundry washer and dryer was dirty

room was large and wifi was good.

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

the laundry room was clean and very useful

full kitchen, huge bed, huge bathroom, living room

in to accommodate us - pleasant breakfast room and good food- friendly staff - easy access from parking for

staff was great and so was the breakfast

bathroom flooded and room service took their sweet time to show up

elevator didn t work .. kids were out if control in hallways

no room service unless requested and someone before me smoked in non smoking room

the bar was not open except for in the evening

food and service at breakfast and at the bar were excellent

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

like the location the swimming pool and lovely comfortable gigantic room

location, amenities that were provided to us the gym, the food

friendly staff, nice rooms, indoor pool

people hanging out in the parking lot drinking hard liquor.

specifically for pool and hot tub for kids, but was not open due to lighting issues

the pool and jacuzzi were both clean and well maintained

a staff member went to the breakfast area and hoarded all the sausage just before breakfast ended

great location, breakfast, wifi

was our pet and not telling us anything all night and allowing us sleep in the room with 3 kids

indoor pool, coffee in room, nice size bathroom.

the 3 machines in the gym, one treadmill was not working

use the pool or hot tub because there was too many kids in it

the location and friendless and the pool area

24 hour gym, 24 hour snack store

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

they wont give you a laundry bag after asking 10 times

like that the room has a refrigerator, that it has a pool, sauna and a gym

the wifi is horrible

yes pool and gym was closed

glad to have the kitchen facilities in the room

dollar dog fee hotel said pet friendly but did not say the charge per animal is 100 dollars that is very expensive

was good for our purposes and allowed some privacy between parents and kids with the separate room

super clean comfy beds, no hallway noise. pool pet friendly. free breakfast options.

the room was amazing - a suite really. breakfast was likewise above expectations.

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

laundry bag or pad and pen in the room

suggest that move the ice machines on first floor out to make it a laundry room

so i just walked to the laundry/room service room and grab towels

having a laundry facility

the breakfast was great

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

clean rooms and great breakfast

could use some updates and improve the breakfast

also we were in rm 720 by the laundry

as an example, the wifi code changed overnight but i was not advised until i

nice grounds , nice pool , gym

gym was much smaller than appeared online .

we love the breakfast too

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

front desk clerk laundry shuttle

i loved the laundry facility as

the staff. very friendly and accommodating. shuttle service to bdl

the pool wasn't open, and had no bar inside

the pool and laundry facilities are a nice plus

they also had yard games for the kids to play

i hated the coffee and no free breakfast.

the breakfast wasn’t complimentary. would have been nice to eat for free

breakfast was adequate

burglary of multiple cars in parking lot made us feel unsafe in the area

) pool area was very small

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

parking a bit spread out. no breakfast.

the food bar soso

wish pool was bigger as it was filled with kids

i didn’t like that it was so late in the night & some kids were racing up & down the halls.

nice place to spend a night. close to the airport and nice pool. overall very satisfied

had a drink in the bar, but ordered room service later

pool a little small

the laundry facility was useful

breakfast was good. staff was helpful. glad you had laundry facility!

cooled nicely while i did laundry and checked email

location, guest laundry and business kiosk.

laundry breakfast

awesome first floor for hangout with bar and tvs

was not great for my toddler kids who were splashed several times and it was

the bar and restaurant area as well as the club lounge

the bed and the carpet are comfortably luxurious. ample amount of parking. relatively quiet.

clean, spacious room. indoor pool.

room clean, like guest laundry, staff friendly

good location, centrally located. good options for breakfast.

easy parking/location...clean beds.

i could not access wifi for work and decided to find someplace with better value and service, so after two

pool is nice, but it was a little cold

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the laundry on the same floor

wifi kept cutting off

you could hear kids running down the hall, music and the room on top had kids as well n sounded like they were

you could hear kids running down the hall, music and the room on top had kids as well n sounded like they were

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

great breakfast and gathering area.

the pool was a great size for the kids

the room was amazing especially free breakfast my kids love that so much and the pool was wonderful

extremely friendly and helpful staff. beautiful property with a great outdoor pool.

so no bath if you have small kids

the only problem we had was that the wifi was very weak and pretty much useless.

should be posted in parking lot and hotel itself where the front desk is so your not walking all over the place

so no bath if you have small kids

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

no laundry bag in room

wifi was spotty and broken up required us to join rewards inorder to get better

pet friendly and easy parking

pool was great

pool water was murky, laundry area is not 14 hours and it s limited space

pillows were uncomfortable and due to subpar cleaning of the rooms and laundry services, would not stay in this

dated, laundry was laughable, breakfast offering was terrible

laundromat is also close by and right across laundry mat is a seafood

we finally asked laundry staff for some an they were

staff both at the front desk and the lady who sets up the breakfast bar where awesome and helpful

no room service due to covid. cmon

loved everything, from the friendly staff to breakfast and the cleanliness

wifi very slow and tough to get connected to.

we got room service and it was brought up to us pretty fast

has a laundry room

breakfast was a bit of a disappointment

the breakfasts.

great customer service from isabella, the kitchen staff as well

not utilize/see pool or gym, but the room and rest of facilities were in very good condition

the dependability of the early morning shuttle to the airport.

though we were a family of four (two adults and two kids), there was only enough toiletries and towels for two

had to pay more for shuttle and parking. didn t know it wasn t included with booking . com

pool under maintenance and closed

location and shuttle and staff

laundry from the prior guest sat outside for a day u til we said something about it and the body

i had 3 people with me including kids so we used a lot of things

all over the kitchen floor, the curtains did close well enough for privacy, the sink faucet was very loose

complementary breakfast was great

are in separate buildings so walking to the lobby/breakfast area could be a problem in bad weather

my carpet was soaked from a leak in the laundry room

no laundry bag - gave me when asked a 30 gal trash

perfect stay spot for a bicycle tourist: guest laundry

was close to the laundry room so it was always very loud

there was an annoying noise from the laundry room that adjoined my room

pool, grounds were in good shape, tennis option,

loved having a kitchen, and the hotel is close to ever single store and amenity you could imagine, including a

the staff. and breakfast was delicious! thank you

breakfast spread is very good.

the gym was small but efficient

we enjoyed the location - and the breakfast and the pool.

parking was terrible. not enough parking. had to park at restaurant next door.

and intelligent, actually nutritious breakfast choices thank you

excellent customer service as well as a delicious breakfast buffet

husband was waiting for me in the parking lot at around 11 pm, and the indian man at the front desk called the

lovely location. staff very courteous and efficient. breakfast was delicious

our kids loved the pool and we all enjoyed the food at the restaurant

loved the breakfast

indoor pool

restaurant menu could have had a few more simple options, like kids foods

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

everything especially the guest laundry.

laundry room and gym facility downstairs

close to airport, very clean, room was very nice with nice chairs and kitchenette, free laundry

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

you have to take them to laundry room n waitvto they wash them

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

staff location breakfast

smoking hall way was very disgusting , gym was as small as a closet and there wasn t a

there is a laundry room and a gym

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

laundry onsite is convenient but you'll need to bring quarters

the maid service. the laundry facility and the fact that we had ants and encountered a roach

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

the breakfast eggs and sausage wasn't good in my opinion. but the waffles were awesome!

gym is minimal, but functional

wouldn't be so bad if the kids stayed together

large, clean rooms, very friendly accommodating staff, very adequate hotel gym, close proximity to airport,

the fact that they arranged a late check out 5pm as i had a late flight home to scotland

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

bed & breakfast

warm staff, home feeling but with all amenities of a hotel, sister hotel close by with the huge pool and most

in east hartland) it is very important for me to find a place that is nice, but also offers parking that is

there were also three couches cozily ringed around the fireplace, but they were occupied by guests who were

the early morning room service delivery man is excellent.

there wasn't room service but i understand due to covid

noisy banging scared my kids

i enjoyed how pleasant room service was and enjoyed the shuttle

liked that you had a little fitness area

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

convenient to the hartford airport and shuttle service available.

the bed linen were dirty and we had to prepare the second bed for the kids by ourselves

to bradley with a shuttle to the airport

the bar next door

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

staff members disrespected me in front of my kids swearing knocking on the door very rude never

staff was pleasant, breakfast was decent and pool was big.

no free breakfast for the kids.

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

nice pool, spacious room

they have a couch with a pull out bed so convenient if you are traveling with kids

there was no grab bar in the shower and toilet

pool was closed for maintenance

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

pet fee was only $25

downsides: very frayed carpet, tv didn't work, and the parking lot that our window faced had a lot of unsavory

excellent breakfast and staff

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

kids enjoyed the pool, and the breakfast

the breakfast had a lot of choices and was tasty

due to covid pool gym closed but the room is clean

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild

clean facilities, free breakfast, and the vending machines and laundry facilities are very

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

hotel smells really good, affordable laundry that works great

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

they have a laundry and machines are reasonably priced

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

room was close to the kitchen and it was loud

loved that everyone had a smile on their face, i also loved that the staff interacted with my kids

it has a pool, fitness center and laundry

the timed pool slot

breakfast choices were great and different each day we were there

she was very kind about it and kept a smile on her face even though i know the morning breakfast time was busy

comfy beds! very quiet, appreciate the gym and pool areas!

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

staff was great free breakfast was so easy with the grandkids, pool was very nice

no indor pool or any kids attractions

parking spots are way too tight

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

family down the hall with unruly kids tuning up and down the hall hollering.

nice location cleaned and modern and bonus across the parking lot to popeyes

only downfall was no pool, restaurant and bar close at 1030 on a saturday night.

we also used the laundry room, which was very convenient and efficient

one washing machine out of order in laundry room

laundry room exceptionally clean

family and i loved the spacious room especially the kitchen with all the full sized appliances in it

the room was great, pool was alittle cold but none the less a great stay over

, and i like the fact the hotel have a pool and my kids was able to play basketball

was actually a suite with a livingroom, large kitchen, and whirlpool

breakfast and customer service

the size of the room was great . breakfast was decent and the staff was very cordial helpful.

, and i like the fact the hotel have a pool and my kids was able to play basketball

guest laundry available

the laundry room was clean and easy to use for my daughter's field hockey gear

friendly staff, very clean room, comfortable bed and inviting restaurant and bar area

my kids enjoyed the poor

no daily room service. boring breakfast offerings. eggs were watery.