it has a pool, fitness center and laundry

the timed pool slot

pet friendly

very good location. easy parking.

she was very kind about it and kept a smile on her face even though i know the morning breakfast time was busy

the laundry room was clean and easy to use for my daughter's field hockey gear

guest laundry available

pool and gym were fine - gym would be better with all-in-one machine or smith machine but dumbbells

pool and gym

from the bar area instead of serving paying guests and customers alike i get it they’re kids bur the adults

no pool no laundry room no workout room like it said

laundry onsite is convenient but you'll need to bring quarters

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

the maid service. the laundry facility and the fact that we had ants and encountered a roach

our room was next to the laundry! very noisy

the laundry facility they provided was not ideal, the room was too small and no where to buy laundry

the pool is never open , the facilities lack ice , laundry ,,often etc.

laundry facilities were closed

laundromat is also close by and right across laundry mat is a seafood

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

hotel is charging full price for the rooms knowing that the pool, front desk and some other amenities like the

close to airport, van shuttle so easy with little wait time both & back

it was so nice, clean, and everyone was so extraordinarily kind to our kids & us alike

pool water was warm great for small kids. ample breakfast options.

no outdoor pool

the breakfast eggs and sausage wasn't good in my opinion. but the waffles were awesome!

the noise in the hallways kids running back and forth

your mins from places to eat and entertainment, the pool is also fun for the kids

thank you for free laundry machines

laundry room and gym facility downstairs

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

free laundry

i like the rooms and access to the gym and laundry services

you have to take them to laundry room n waitvto they wash them

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

i love the breakfast selection.

close to airport - price- extended parking available

the cleanliness of the hotel n the use of the pool

very thin walls i could hear everything..souded like the kids were in my room

the gym

parking was terrible. not enough parking. had to park at restaurant next door.

friendly staff. spacious rooms. good wifi signal. great breakfast choices.

the pool was empty for the kids and east access to several things

liked that you had a little fitness area

the early morning room service delivery man is excellent.

i enjoyed how pleasant room service was and enjoyed the shuttle

it would have been great to at least have room

my carpet was soaked from a leak in the laundry room

perfect stay spot for a bicycle tourist: guest laundry

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed

the breakfast options were adequate. on-site laundry was a plus.

appeared maybe laundry loads were too full per load

laundry from the prior guest sat outside for a day u til we said something about it and the body

suite size, fireplace, full kitchen, comfortable beds, hot shower, parking right at room

all over the kitchen floor, the curtains did close well enough for privacy, the sink faucet was very loose

the parking included is a plus and accessible to all rooms

nice large room, comfy bed, good wifi

stylish, nice, pool, fitness center, restaurant, cookie

parking for reasonable rate

room and pool

black mold in the bathroom around the overflow drain, the accessibility bar and in the grout.

we had to order pizza from across the street and have our kids eat in the lobby while they wouldn t seat us

has a laundry room

also, maybe add a shuttle to the hartford amtrak station

the taxi man said he would call the hotel to ask the shuttle bus to come and that i

parking was nearly full. i imagine it could fill up on a busier day.

clean, attractive, well located, good shuttle service

laundry facilities weren t utilizable

laundry room came in handy

all ok (except for the wifi), good value for money

parking was good and there were places to eat and drink in walking distance

best air conditioner! secure parking lot with a guard monitor.

brightness comfortable access to things like computer gym laundry breakfast quit no

kids loved the pool

luckily we have kids so i was able to wipe a lot with baby wipes

choose from we were there for 2 nights, the room was very clean, the pool was so relaxing and the kids enjoyed

noisy kids

didn t like the cost of breakfast, the service was slow and room service took so long my food was ice cold

hotel is very nice, just not suitable for young kids

indoor swimming facility. nice size pool,and outdoor deck

pool was great; grandkids enjoyed swimming

guest relations were curt. i spoke with them to connect wifi, short bordering rude

there was a laundry center, fitness center and pool

corner room next to laundry too loud

i was able to do some laundry with the hotel machine

on this trip, i needed laundry service, which they do not have.

that we where next to the laundry shoot and you can here it early in the morning.

no laundry room.

only thing that i would complain about was that the pool and jacuzzi area needed to be cleaned

i m not sure if the bar is part of the hotel or the indoor mall, but the service there was very slow

very clean, comfortable beds, bar and restaurant open late

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

amenity s very comfortable great staff i was able to do laundry while my son swam in the huge pool, then we

they only had $3 worth of coins at the front desk so we couldn t let the kids do arcade or laundry

the bonus for us was the coin operated guest laundry which made travelling easier

laundry facility on site

clean, modern, updated, pool, laundry facilities, nice breakfast

spacious bar and lobby areas

staff were great we were allowed a late check out as we were attending a family funeral - no

i didn t like that it was so late in the night & some kids were racing up & down the halls.

lastly, i did not utilize the pool due to it's small size; the pool was quite small and ranged from 3-5 feet

wish pool was bigger as it was filled with kids

the pool and laundry facilities are a nice plus

the kids loved the pool we loved that we chosen this hotel

staff, nice lobby with amenities/food and a market, an excellent option to park with free shuttle to the airport

free shuttle to the airport and convenient breakfast place

we were able to get a shuttle to and from the airport even at very early hours in the morning

i loved the laundry facility as

front desk clerk laundry shuttle

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

for 2 hours , water wouldn t get hot, sheets on one bed were unchanged, right across from the gym

broken ice machine, one elevator wasn't working, pool was not open, bar was closed also.

also we were in rm 720 by the laundry

i liked the kitchen, although we did not use it

pet friendly

that the pool close at 10 it should close at least 11:00pm

the kids had a blast at the pool

free laundry open 24/7

great free laundry facilities.

the quiet, the mostly friendly staff, the easy check in,the pool jacuzzi hours, the free gym and laundry

needed to do laundry, but dryers were not functioning well.

laundry didn't work and messed up my day.

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

pool a bit smaller than appeared on the photos

the pool is tiny

- pool is more of a kiddie splash pool , not meant for swimming - paid breakfast

accommodation was fine, very clean. staff was very friendly. kids enjoyed the pool.

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person-

room next to laundry

the staff was courteous and the breakfast was delicious

wifi

having a laundry facility

clean rooms and great breakfast

com, i searched for hotels with outdoor pools and breakfast included

dirty pool and pool area

the room had a full size kitchen in it. and was clean when i arrived.

free breakfast,laundry on premises

we didn t take advantage of the breakfast but it smelled delicious and was well attended by other guests

chose a non-smoking room but the corridor had an intense smell of cannabis we asked to change rooms, they gave

pool was great breakfast was yummy and the room comfy

seems some maybe bending the rules smoking marijuana and you can smell it strong.

on-site & clean, do-it-yourself laundry is a plus

glad to have a laundry room

it was clean, had a kitchenette and staff was very friendly and helpful

nothing was open , as in pool and gym

in a room and pull out sofa bed in another very clean and nice would love to go back longer the pool water was

the laundry facility was useful

laundry breakfast

breakfast was good. staff was helpful. glad you had laundry facility!

location, guest laundry and business kiosk.

cooled nicely while i did laundry and checked email

laundry facilities, free coffee, free breakfast!

charges for laundry weren't clear to me and i ended up getting charged wayyyyyyyyyyy more than i thought i

would be nice to be able to access the pool 24hrs like the gym

the hours of the pool and the the lobby was absolutely beautiful and welcoming.

breakfast could have been better but not a big deal

put in the back of the building wasn't able to sleep all night because they were doing the hotel laundry right

no vending machines and no quarters for the laundry room.

smell of chlorine from pool too strong,, no smoking facilities, laundry only on 1 flr..

the kitchen was clean, the living space was also comfortable with two couches and a tv

we didn t have the time to use the pool but we were able to use the gym and that was also very clean even

great laundry facilities

pool it had to much chlorine i loved how cleaned it was but it had to much chlorine and we couldn

they went above and beyond to be kind to me and my family, especially the kids, and were quick to respond to

only issue was that in the morning on the weekend was no breakfast meat like bacon and the kids were mad the

the place was very clean and salt water pool was awesome!

the hotel is clean and well appointed, the complimentary breakfast is good also.

room was also comfortable, queen studio suite with kitchen supplies, flat stove top, fridge and freezer, and

only thing was the pool hours just wished it closed a little later to give us more time but other than that,

super clean comfy beds, no hallway noise. pool pet friendly. free breakfast options.

will stay again, maybe summer to check out their pool i believe they have

the 3 machines in the gym, one treadmill was not working

the family monopolized the entire lobby/ bar area leaving guests no space for enjoyment

very clean and staff was very pleasant. the pool and hot tub was great

we did pick a bad day since there was a bus of kids for playing sports so didn’t get to use it

use the pool or hot tub because there was too many kids in it

this is a relatively new hotel, they still haven't completed the laundry room

pictures of pool area

not much parking when i got to the hotel at 10pm

the indoor pool and breakfast area were very nice

wifi was horrible

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

right beside the bed, the bed was comfortable not to soft nor to hard, my 16 year old enjoyed the gym open 24

kids with not supervision, horse play, music

enjoyed my stay there were warm cookies every evening and waffles for breakfast

staff were so nice and the breakfast was very good

staff was very helpful and accommodating. very family friendly. pool facility was great.

the pool and jacuzzi were both clean and well maintained

the pool was great

a staff member went to the breakfast area and hoarded all the sausage just before breakfast ended

staff ignored parents in the lobby screaming at their kids running around in bathing suits because the pool is

very friendly staff. nice breakfast and coffee. near freeway. comfortable beds.

pool smaller than expected

the location is great too as i felt safe and great parking options as well

friendly staff. location and convenient stores near by. breakfast was good as well.

pool was closed

room but we got the room next to the ice machine and washing machine and someone was doing their laundry until

wasn t as clean as i d like breakfast food wasn t good pancake machine was broken laundry facilities were

everyone was friendly and accommodating. parking was a breeze. breakfast was nice.

i liked the spacious room with the kitchenette. pool was great! breakfast was good!

the gym is a definite plus

building, easy access and parking, ev charger on-premises, own restaurant, friendly staff

beautiful old inn. i stayed in the carriage house. i liked that there was parking right outside.

breakfast was an added luxury

breakfast

good continental breakfast selection by a warm fireplace

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

it's within walking distance of a few eateries and parking is convenient and secure

past 8pm, everything starts to smell like weed from people smoking in the stairwells

parking parking parking to xl center .

we were tired and thankful for the room. we loved that it offered smoking. the room was clean.

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

the entire building smelled like smoke despite my room being a non-smoking room

plenty of parking

gave me a smoking room and it was disgusting ud83eudd22, when i claim in the front desk, the guy told me that

smell of cigarette smoke although i requested for a non-smoking room

restaurant menu could have had a few more simple options, like kids foods

the breakfast was great the atmosphere was so inviting and peaceful wry comfy

wifi did not work in the rooms. fixtures were somewhat antiquated.

the breakfast was delicious, with every nourishing food imaginable

the bar and restaurant were excellent, but closed too early. that's the only complaint i have

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

the dryer in the guest laundry room tore 4 of my

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

continental breakfast was extremely disappointing

they didn't have breakfast or a gym

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on

the bartender was very nice and social! love that the gym is 24 hours!

liked the location, it was pet friendly, it was quiet, and most of the staff was very professional and helpful

the pool and fitness room is great

skilled at efficiently handling any questions or concerns (i had not booked the room option e the breakfast as

not really a complaint but the food at the bar ended at 11pm which doesn't help people that want to have drinks

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

center hope the manager was so amazing, breakfast buffet amazing room & bathroom were spacious, pool was ok,

my tv didn't work all-day i had to switch rooms at 8:00pm with 2 little kids alot of work.

comfortable bed, spacious room, lots of free parking

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

close to rail & buses not far from city centre laundry facilities

had a laundry room available

the laundry room is still out of service

lost some point because of the laundry room

also not being able to do laundry on site same day is a little annoying

donut bar for breakfast

restaurant and bar had excellent food and cocktails

dirty. bad smells. over priced. bad wifi.

place to eat breakfast on a friday morning, bar closes early on weeknights

also our room service order was wrong, but i was too tired to correct it

pretty lobby, restaurant on site, pool and starbucks

it was great to be able to swim in the pool and enjoy the hot tub

didn t like that it was kids in the pool with no supervision and no staff said anything about it i couldn

room service food was good

very pretty grounds, interior. comfortable, clean. excellent breakfast. good location.

the game room was a nice opportunity for the kids to play and unwind

from kids playing football in the stairway,and running up and down the stairs

beautiful grounds, charmingly decorated, pool surrounded by gorgeous tall trees.

breakfast was great

very nicely equipped suite with good kitchen facilities, ironing board and hairdryer

was of the parking lot from first floor

it was also set right on the parking lot, not very pretty or relaxing

breakfast spread is very good.

a good range of breakfast options

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

laundry washer and dryer was dirty

sauna was broken and very small laundry room

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

law enforcement pay closer attention to the negative activity that is occurring in the outside parking lot areas

the dryer in the laundry room didn't work

laundry is two dollars and fifty cents to wash and one dollar to dry but requires coins which can

is incompetent, covid dirty laundry left in the hallways overnight houskeeping forgot about it and left

great location, spacious room, pool and laundry, breakfast was great!

laundry machines came in very handy also