they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

was very soft and comfortable; quiet despite close to road; fine breakfast; wifi; location; enough parking

it s not pet friendly

happy to see the hot and cold breakfast

laundry bag or pad and pen in the room

they have laundry onsite, we didn't need it this weekend, but that's good to know

so i just walked to the laundry/room service room and grab towels

laundry bag or pad and pen in the room

suggest that move the ice machines on first floor out to make it a laundry room

room clean, like guest laundry, staff friendly

chose this hotel for the location and the ev charger

good location, centrally located. good options for breakfast.

free parking was available and there was an indoor pool

the free breakfast offered many good options

staff the great beds top quality products and a really nice hot tub and pool the patio was nice as

we enjoyed the clean pet friendly room and the nice grounds

clean. good pillows. they gym was open 24 7

and really enjoyed the pool and hot tub

there was ample parking, lobby is pretty nice and clean. room is spacious.

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

the laundry on the same floor

patient and friendly front desk service, and courteous hardworking kitchen staff

was able to throw my son a little pool party & noone bothered us or anything

cleanliness and kitchen

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

sauna was broken and very small laundry room

laundry washer and dryer was dirty

pool, breakfast, your 230-11p young lady was very helpful and friendly

plenty of parking and places to sit and relax

of parking for larger vehicles, the staff was inviting, the room had an awesome view, and the gym was

elevator didn t work .. kids were out if control in hallways

food and service at breakfast and at the bar were excellent

building is a brick building with a big parking lot

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

poorly lit parking lot

a beautiful location, friendly staff, clean, good breakfast included. pool was very nice.

to get in from parking lot key cards worked off and on 1 out of 5 times

l bar in lobby was great

friendly bar also

helpful staffs! we arrived early at 10am, they let us early check in!! super :)

great location, nice to have starbucks in hotel, 20 floors could use two gyms, adult pool....

well located. great room service. comfortable surroundings.

parking a bit spread out. no breakfast.

the food bar soso

pool was closed but i understand why

no breakfast, no pool & no fitness center ud83dude1e

pool was nice

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

one-day room reservation specified a fifth-floor room overlooking the parking lot

pricing and the king sized bed are wonderful access to the downtown area is confident in door gym and swimming

bed, good ac, breakfast and pedestrian bridge to park where dragon boat festival was held

also not being able to do laundry on site same day is a little annoying

cool decor, very nice gym

lovely bar with great jazz band on sat night

they closed the bar down at 1130

your hotel, especially the fireplace in my room

lost some point because of the laundry room

close to rail & buses not far from city centre laundry facilities

had a laundry room available

the laundry room is still out of service

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

free breakfast

the facilities were also great the gym an pool were spectacular my family enjoyed their time visiting an it

pillows very comfortable breakfast excellent front desk and shuttle were very helpful -excellent bar was top

we had to say there was something we didn't like it would only be that the pool was full at the 3 times we went

pet friendly and very convenient.

missed breakfast because it ends at 9am. not even any coffee in lobby.

of marijuana when i went for breakfast in the morning and shower curtain was torn which permited water to go on

the breakfast wasn't even worth going too

they didn't have breakfast or a gym

more breakfast choices. soy milk for non milk drinker,

hallways had a lot of dirty laundry all over floors

in addition, it would have been nice if the detergent was available in the laundry room instead of 4th floor

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

pool not in service.

i love the location and many gym facilities

once i went back out to park my car, there were no available spaces in the parking lot and i had to park in

had an issue with lack of sleep after 1st nite due to some kids running up and down hallways all nite n then

i loved the pool. the rooms were clean and the bed was very comfortable.

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

bar staff friendly and king

beautiful hotel, comfy beds and a good breakfast

the pool was cold and hours were not accurate

we first arrived, the person at front desk gave my kids a speech about the rules of the hotel

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

near highways and one thing weekends breakfast should stay open till ten am

gym was poorly organized and beastly cold

pet fee was only $25

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

was in a short walking distance to the concert i was attending, i was able to tailgate in the parking lot and

had to call and ask for the wifi password and told us to come to the front he wasn t giving it thru the phone

accommodating attentive staff, clean room, basic amenities, great parking, quiet neighborhood, price/ value -

everything worked fine in the bathroom. the wifi was very good.

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

also my car was hit by another car in the parking lot

valet parking is available, $60 but parking in the garage can be expensive

i didn't like the big potholes in the driveway and parking lot

when we left my friend ripped his bumper off as it got stuck on the rebar in the parking block

yes, the laundry room by our wall and being used at 7am while we're resting

to overpay for laundry detergent only to see that the machines were quarters only

and kitchen staff

the suite was very nice with french doors separating the bedroom from the living room & kitchen

pool was not working properly so it was cold

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

no laundry bag in room

easy wifi connection

clean and spacious, free parking, wifi and breakfast, pool, hot tub and gym. competitie price

desk staff, peta, was attentive and efficient to every detail

bed not very comfortable. bike seat in gym would not adjust.

very different-this should just be included in the room fee the facility fee was for use of the gym and breakfast

breakfast was very good nice selection, with make your own waffles!

cleanliness, room , free breakfast

this is the second time i stay at this hotel for kids graduation

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

they have a laundry and machines are reasonably priced

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

hotel smells really good, affordable laundry that works great

clean facilities, free breakfast, and the vending machines and laundry facilities are very

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

pool was not heated and not inviting with children splashing and screaming. spa out of order.

we couldnt enjoy the pool with our kids bc there were about 20 kids in the miniature poor acting like wild

the hot tub (spa) or pool were working

kids enjoyed the pool, and the breakfast

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the only bad thing i have to say is that their laundry facilities were not working.

was very friendly it was my 6 yr olds little pool party and the gentleman at the desk brought the kids warm

but the room was spacious and practical, the staff was cheerful and helpful, the pool and gym were great

it was also close to the hotel laundry (or some kind of hotel work area) and there was alot of talking outside

first room was across from the gym and the guests began to open and shut the door at about 5:45

breakfast was great. and we loved the pool and gym!

beautifully done. great breakfast. nice pool indoor.

nice location. great pool.

the guy in the breakfast was so rude.

there was use orange juice drink in the fridge every time i try go in hot tub there was little kids in it then

breakfast was good and the rooms were spacious

a staff member went to the breakfast area and hoarded all the sausage just before breakfast ended

kids running and yelling in hallway saturday night until 12am!

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

the pool and jacuzzi was also perfect

very comfortable bed, the best i have had. very helpful friendly bar staff.

i brought my kids to swim for their birthday, pool and jacuzzi could've been cleaned better

pool

didn't like the fact there wasn't an option of an indoor pool

only thing was the pool hours just wished it closed a little later to give us more time but other than that,

was terrible too many room parties like 10 kids in hallway in front of my bedroom door

was terrible too many room parties like 10 kids in hallway in front of my bedroom door

like room layout with full kitchen, living room area, separate bed area

there would be a hot breakfast but it was not

we especially enjoyed the bar area with the pool table where my kids had a lot of fun

perfect for a family with young kids who need big space to run around

facilities were above average, except gym

the outdoor pool was amazing

the laundry room was unbearly hot. ran out of tp one day.

and a hook for your laundry bag

parking lot needs repairs

rooms did not have darkening drapes to keep the lights from the parking lot out.

kids making noise at all hours of the night, running through the hallways and knocking on all the

having a laundry facility

to motorway and that it had a kitchen which i always like to have whenever i stay in

no plastic plates to be able to bring breakfast to your room

elsse was great the pool even doe the grill needs replacement we were able to use it but we also let the staff

com, i searched for hotels with outdoor pools and breakfast included

breakfast was over when i got there; thought i had until 10; ended at 9:30

the room was spacious and the area was quiet, there were good options for breakfast

was very disappointed that the breakfast was not served by 8am

let s move on to the pool and hot tub

the staff. and breakfast was delicious! thank you

also we were in rm 720 by the laundry

ample parking

pool was small, i wish it was bigger

friendly staff, easy parking, easy access to the interstate. clean and modern looking.

have the bar open all day. provide a wider range of food for lunch and dinner.

laundry facilities could have been in working condition

love tea and coffee service laundry is great

desk did not have quarters for change for the laundry

laundry room old and was surprised machines only took quarters- also very out-of-date

the staff here are great. breakfast is standard. parking and restaurants are convenient.

front desk clerk laundry shuttle

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

i loved the laundry facility as

for 2 hours , water wouldn t get hot, sheets on one bed were unchanged, right across from the gym

easy parking

the pool and laundry facilities are a nice plus

we did like the location it was very convenient did not have breakfast

no water in the fitness center, fridge didn't work

we were able to get a shuttle to and from the airport even at very early hours in the morning

the shuttle from airport was not available when we arrived

was woken up at 6am to kids screaming & running up and down the halls

the hotel was overun with kids that made the pool area unusable as well as the gym

wish pool was bigger as it was filled with kids

room service food is delivered in a paper bag and most times you need to go and get it yourself

the entire lobby area and bar is beautiful

the laundry facility was useful

cooled nicely while i did laundry and checked email

breakfast was good. staff was helpful. glad you had laundry facility!

laundry breakfast

location, guest laundry and business kiosk.

bugs, laundry was dingy, called about a bug being in bed

floor sticky and stained and unidentified debris in tne kitchenette

paying for parking at this hotel is really insane i guess anything to make more money ..

provided shuttle for our baseball team to the field

the bar has great food as well as the breakfast menu

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

so easy to get to our room clean great breakfast!!

breakfast not included in rate.

was no reliable wifi connection

laundry room exceptionally clean

one washing machine out of order in laundry room

we also used the laundry room, which was very convenient and efficient

our room was extremely roomy and comfortable. breakfast was delicious.

breakfast was good with a nice variety to meet different ages taste and wants

breakfast was very nice, with several healthy options, plus a mini waffle maker for the kids.

i liked the set up of the room. lots of space. the breakfast was delicious too!

the size of the room was great . breakfast was decent and the staff was very cordial helpful.

parking

the room and pool kids loved it as well

close parking

our kids loved the pool and we all enjoyed the food at the restaurant

the bar and restaurant were excellent, but closed too early. that's the only complaint i have

we ordered room service and it arrived in good time

wifi did not work in the rooms. fixtures were somewhat antiquated.

but it s obviously more of a bed and breakfast than chain hotel

they accommodated all requests i had and being able to order room service from the restaurant was a pleasant

in east hartland) it is very important for me to find a place that is nice, but also offers parking that is

breakfast

continental breakfast was very good! wide variety of choices.

carpets were clean, the gym was newly renovated and nice; it felt clean

was cold -first room smelled of smoke -pet friendly means barking dogs and dogs running loose in hallway -booked

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

had a family medical emergency and they gave use late check out upon request

bar had draft beer assortment along with bottled

convenient, coin-op guest laundry

location was ok and price a little high for the location and amenities. gym was ok

it's my daughter's 6th bday and my three kids were really looking forward to the pool to the point that they

great breakfast

breakfast was better than expected from a few breakfast hotel

has a laundry room

pool, gym, atmosphere.

nice room, great breakfast. thankful for the shuttle to the airport.

shuttle to hotel was very accomodating, 24 hours availability

breakfast is a nice concept for early morning travelers was a disappointment especially considering

location, kitchener, laundry facilities and staff

the hotel was clean and the breakfast was amazing

parking is plentiful

i like the hotel location and great parking.

pool was a bit cool, and loud

had to pay more for shuttle and parking. didn t know it wasn t included with booking . com

entrance closer to the parking lot was not accessible from outside

wifi free

i ordered room service and it was superquick

loved the bar facility after a long day eating turkey and visiting with family

laundry from the prior guest sat outside for a day u til we said something about it and the body

the wifi from extremely poor

there was no oven in the kitchen

my room was spacious . my bed was super comfy . i liked the kitchen area.

having the space of a suite is awesome everything was very clean we love having a working fireplace

perfect stay spot for a bicycle tourist: guest laundry

the breakfast options were adequate. on-site laundry was a plus.

my carpet was soaked from a leak in the laundry room

was close to the laundry room so it was always very loud

there was an annoying noise from the laundry room that adjoined my room

pool water was murky, laundry area is not 14 hours and it s limited space

across from the laundry; desk clerk not friendly; only ice machine in hotel not working (reported to front desk

dated, laundry was laughable, breakfast offering was terrible

we finally asked laundry staff for some an they were

pillows were uncomfortable and due to subpar cleaning of the rooms and laundry services, would not stay in this

i wish i had brought swim wear for the pool

the breakfast and the pool were great.

we enjoyed the location - and the breakfast and the pool.

great stay and park deal that includes up to 7 days parking.

was no parking so i had to park in a lot away from the building

free laundry

everything especially the guest laundry.

close to airport, very clean, room was very nice with nice chairs and kitchenette, free laundry

thank you for free laundry machines

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

you have to take them to laundry room n waitvto they wash them

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

courteous,offered help,went above what i expected location- proximity to airport was perfect shuttle-complimentary

wifi is absolutely horrible lucky to even get one bar or 10 minutes of consistent connection also

there wasn't room service but i understand due to covid

no room service

the room service menu was weak

atmosphere depressing in bar and food poor

room service was quiet and unobtrusive

location right across from the bradley airport with a shuttle

i truly enjoyed and even took pictures for my kids

breakfast was good when considering covid restrictions

the pool was smalland not very warm. everything else was fantastic!!

big room. airport shuttle. breakfast!