this is a relatively new hotel, they still haven't completed the laundry room

my family loved the gym and the pool

i used the gym and the elliptical worked well

wifi was horrible

parking was limited access was thru construction site there were holes in the ceiling in my room

smell of chlorine from pool too strong,, no smoking facilities, laundry only on 1 flr..

no vending machines and no quarters for the laundry room.

put in the back of the building wasn't able to sleep all night because they were doing the hotel laundry right

i loved the hot tub and pool very nice setup and enjoyable, same with gym was nice

the room was massive and we had an entire kitchen to use

also last room next to an exit to parking lot so my room shook when that door opened & closed

the pool is small, but it is indoor and heated

friendly and helpful staff at check-in and in the morning for breakfast

breakfast was good.

the free wifi was limited which was a struggle but i became patient with it.

on-site & clean, do-it-yourself laundry is a plus

glad to have a laundry room

floors not clean. corners of bathroom not clean. fireplace grate/surround not clean.

the gym and location.

shower curtain, heat in room wouldn t go above 67 degrees, no fireplace in the room as pictured online, potatoes

the location was perfect. clean room. the pool!!!! laundry room, great breakfast.

the fact there was a lil bar made it even better

the heated pool was great for the kids to help burn off energy

was such a great time everything looked brand new the bar and the bistro was amazing the room was extra

accommodation was fine, very clean. staff was very friendly. kids enjoyed the pool.

room next to laundry

the hotel or came back every staff member stopped to say hello- wether it be a grounds keeper- laundry person-

staff was helpful as they provided me with toothbrush, shaving cream and detergent for laundry

parking was very convenient

& friendly although parking situation sucked

free laundry and a lending library for games or appliances you might need

laundry basket if you needed to do laundry

needed to do laundry, but dryers were not functioning well.

laundry facilities, kitchen,

laundry that worked properly

free breakfast,laundry on premises

i witnessed drug use in the parking lot where cars came and went all

pool and hottub where

pool was great breakfast was yummy and the room comfy

parking lot at night had groups of people smoking weed both nights i was there

all the towels were rather small and very thin perhaps this reduces the laundry burden and helps the environment

they only had $3 worth of coins at the front desk so we couldn t let the kids do arcade or laundry

good variety considering pandemic, close to amtrak/bus station dunkin donuts right next door, laundry on site

laundry facility on site

clean, modern, updated, pool, laundry facilities, nice breakfast

hotel is very nice, just not suitable for young kids

the pool is a great size for my kids to go swimming

room was comfortable and pool was great for the kids.

just the pool had no towels and nobody was there to grab us any

their room service was over priced and parking was expensive

no laundry room.

clean, friendly, nice pool and hot tub for the kids, mall for older kids and bar for adults!

bar and restaurant well arranged

i m not sure if the bar is part of the hotel or the indoor mall, but the service there was very slow

only thing that i would complain about was that the pool and jacuzzi area needed to be cleaned

corner room next to laundry too loud

i was able to do some laundry with the hotel machine

that we where next to the laundry shoot and you can here it early in the morning.

lastly the pool has a constant flow of staff going to laundry room looking in on me swimming

there was a laundry center, fitness center and pool

charges for laundry weren't clear to me and i ended up getting charged wayyyyyyyyyyy more than i thought i

laundry facilities, free coffee, free breakfast!

breakfast bar was basic.

hotel was clean and parking lot free of debris

parking lot was close to a busy highway and walmart and it attracted a rough element

brightness comfortable access to things like computer gym laundry breakfast quit no

not a lot immediately around it other than the casino and a gas

free parking, free wifi, breakfast

brightness comfortable access to things like computer gym laundry breakfast quit no

breakfast was ok but for what i paid for the room i was expecting a little bit more.

laundry facilities weren t utilizable

laundry room came in handy

the pool was great and the fact that we could walk right over and have dinner at pizzeria uno!!

location, the beautiful decor throughout the hotel, speedy room service and friendly helpful staff

easy to access from i91. good bar restaurant next door

great laundry facilities

the place was very clean and salt water pool was awesome!

excellent room. fine breakfast. close to dining choices.

only issue was that in the morning on the weekend was no breakfast meat like bacon and the kids were mad the

the gym had free weights which was a plus

the laundry room was clean and easy to use for my daughter's field hockey gear

guest laundry available

breakfast could have been better i tried to get dinner but there was no one at the bar to order my

wifi was good but we didn't use it much

wifi was not to strong but you got most of good channels

parking was convenient and the front desk had quarters for laundry.

very clean. pool was nice. having laundry facilities came in handy.

the dryer in the laundry room didn't work

laundry is two dollars and fifty cents to wash and one dollar to dry but requires coins which can

laundry machines came in very handy also

it has a pool, fitness center and laundry

pool spa gym

heated pool was very chilly

i like the complimentary breakfast, and pool, fitness room available too

love the complimentary kueirg coffee right in the mini kitchen right in the room very convenient

we found an empty beer bottle under the bed the staff was sitting around smoking outside the laundry room which

great laundry facilities, clean. room was airy and good use of space.

possibly from pipes in laundry below room

well run property, clean rooms, comfortable beds, everything works, wifi is ok, front staff was always receptive

clean good smell great breakfast staff very nice

was no hotel bar or restaurant on premises

super clean, breakfast had great selection with healthy options. staff exceptionally friendly.

available at the breakfast bar; the best i've ever seen

i luckily brought my own for the kids

the older asian woman who manages the breakfast bar has been there since my last visit in 2021 and she is so

didnt provide laundry breakfast didn't provide eggs

laundry service promised same day but wasn t done after second day when we were leaving

the beds, the staff, the security guard in parking lot - fantastique

the parking lot needs to be improved and more organized.

were comfortable, restaurants good, easy parking, location perfect for everything northampton has to offer

the early morning room service delivery man is excellent.

room service was quiet and unobtrusive

friendly, plush bed and pillows, bar and grill, room service

pet friendly

atmosphere depressing in bar and food poor

also the staff at check in desk went and got a laundry bag for me as there wasn't one in the room

my needs, from appliances in room ( refrigerator, microwave) to well stocked mini mart to guest laundry to indoor

continental breakfast could have been more plentiful

shuttle service was excellent

convenient to the hartford airport and shuttle service available.

big room. airport shuttle. breakfast!

i truly enjoyed and even took pictures for my kids

pool water was warm great for small kids. ample breakfast options.

rooms, very friendly accommodating staff, very adequate hotel gym, close proximity to airport, shuttle

n i got in on a late flight, shuttle showed up very quickly and check in was smooth

you have to take them to laundry room n waitvto they wash them

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

very good wifi and pleasant staff

clean, very close to airport, good shuttle service

really liked that all the suits had a kitchen and that laundry was available at no extra charge

laundry room and gym facility downstairs

the gym was small but had everything we needed, the laundry room is attached to the gym and free machines

everything especially the guest laundry.

quiet, nice staff, free laundry, location

the pool area, i can't think of nothing else.

parking was terrible. not enough parking. had to park at restaurant next door.

parking lot needed more attention for snow removal.

and intelligent, actually nutritious breakfast choices thank you

the cleanliness of the hotel n the use of the pool

there was an annoying noise from the laundry room that adjoined my room

appeared maybe laundry loads were too full per load

my carpet was soaked from a leak in the laundry room

upon room change, i was placed directly across from laundry

perfect stay spot for a bicycle tourist: guest laundry

laundry from the prior guest sat outside for a day u til we said something about it and the body

the breakfast was scrumptious too

and then i heard her in the kitchen with the door open making a comment to another worker about me asking

we stayed in a two-bedroom cottage that came with a fully-equipped kitchen, two spacious bathrooms, and a cozy

room with kitchen

chlorine/ph in pool was very high and burned the kids eyes.

parking was limited

by the airport, shuttle service

customer service , very informative and helpful hotel has bar , a place to eat , a pool and many other amazing

pool

location (2nd floor) did have some added noises since it was close to an ice machine, the guest laundry room,

breakfast was so-so

the pool water was ice cold, and we couldn't use it.

loved the pool, breakfast was amazing and the beds were really comfortable.

tv channel and wifi

has a laundry room

the shuttle driver was wonderful

the airport shuttle was the key for us. the front desk staff were very friendly and helpful.

staff, clean updated hotel & spotless warm pool & whirlpool

they shuttled us to and from the airport and to and from the car rental agency

no pool no laundry room no workout room like it said

there is a laundry room and a gym

need fix new carpet replacement of smell and laundry dryer need be more expecting of heat that'd

the maid service. the laundry facility and the fact that we had ants and encountered a roach

most of the facilities are shutdown including the lounge, the restaurant and now the laundry area

pillows were uncomfortable and due to subpar cleaning of the rooms and laundry services, would not stay in this

the pool is never open , the facilities lack ice , laundry ,,often etc.

laundromat is also close by and right across laundry mat is a seafood

across from the laundry; desk clerk not friendly; only ice machine in hotel not working (reported to front desk

pool water was murky, laundry area is not 14 hours and it s limited space

laundry didn't work

the dryer didn t work well so i had to spend hours drying laundry.

we arrived ( late afternoon) there were piles of dirty laundry in the hall outside a number of rooms

pool was great.

the bed was firm and comfortable. breakfast was good. overall great value for the money.

large rooms, comfortable beds, good breakfast, friendly cleaning staff.

large spacious room modern, free wifi great breakfast

very easy parking n fully equipped with microwave kitchen

kids loved the pool

we also liked the gym to work out

fireplace living room atmosphere with tea and coffee always available

but it s obviously more of a bed and breakfast than chain hotel

overall, fantastic experience, great location, easy parking

they accommodated all requests i had and being able to order room service from the restaurant was a pleasant

there were also three couches cozily ringed around the fireplace, but they were occupied by guests who were

staff helpful, very nice and clean room. room service was excellent though expensive!

wish pool was bigger as it was filled with kids

was woken up at 6am to kids screaming & running up and down the halls

nice place to spend a night. close to the airport and nice pool. overall very satisfied

the hotel was overun with kids that made the pool area unusable as well as the gym

the pool and laundry facilities are a nice plus

would like to have seen more variety for breakfast

i hated the coffee and no free breakfast.

no water in the fitness center, fridge didn't work

am used to staying at marriott courtyard and was very disappointed that there was no free breakfast

front desk clerk laundry shuttle

i loved the laundry facility as

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

kids tournament so lots of kids running / making noise . not the hotels fault

the pool wasn't open, and had no bar inside

pool and gym a plus

shower water was cold, and the tub kept filling up with water, the pool was really cold took a while for us to

arrived at room, it was not a courtyard view, but on opposite side of building with view of back parking lot

the indoor pool was too cold to swim in for me, anyway. i enjoyed the hot tub.

pool and gym a plus

also we were in rm 720 by the laundry

friendly professional staff and spacious rooms with full kitchen

gym was much smaller than appeared online .

the breakfast area was small for the amount of people that were there

was a sports team there for a tournament and we went down to the bar to have a nightcap and it was very noisy

the breakfast was delicious, with every nourishing food imaginable

lovely location. staff very courteous and efficient. breakfast was delicious

breakfast was good, and the sunday brunch definitely had a great variety of food along with

overall property very nice and staff great. early check in was great and smooth.

restaurant menu could have had a few more simple options, like kids foods

having a laundry facility

could use some updates and improve the breakfast

there were no pans in the kitchen we had. we had pots and a colander, but no fry pan.

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

great location, clean room, nice kitchen and kids loved the pool, nice eating and grilling area.

also disappointed that the spa and library were closed due to covid

the parking was limited and the room didn t have a refrigerator or microwave.

the parking lot a little far from hotel

also the gym is too tiny

it was so nicely appointed! lived the library with fireplace.