room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

the pool it should ve been bigger

kids enjoyed the pool, and the breakfast

surveillance of the large parking lot might be be better (a car was broken into overnight and the driver told

was on 2nd floor facing parking lot

bugs, laundry was dingy, called about a bug being in bed

facilities pool and gym was safe

the pool water was very murky

parking lot is far from the front of the hotel so a hike to get to car and bike every day

the bar has great food as well as the breakfast menu

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

enforce the mandate wearing of the masks inside wasn't being cleaned after the large groups of kids where in

location, staff was great! breakfast is always good!

the wonderful breakfast

no laundry bag in room

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

she gave no information regarding, time of breakfast or pool open to close times

the gym was very nice also

comfortable bed. good breakfast. the kids loved the indoor pool. convenient to i-84 and i-91.

laundry room exceptionally clean

one washing machine out of order in laundry room

we also used the laundry room, which was very convenient and efficient

parking was convenient and location was good for my family gathering

the room was great, pool was alittle cold but none the less a great stay over

no laundry facility. towel service every other day unless you made a special request

the only thing i missed was laundry facilities

and the gym was a disaster

the only question that i would have is why is the bar closed so early

would love to have found the bar and restaurant open when we arrived at 10:00pm

good little gym, fridge to share.

the breakfast room and staff, open for very convenient hours, was much b etter than most and very

and the wifi was spotty to non-existent within the building

on-site gym, lots of extras

wifi was very slow

the pool was too cold

she helped us with the check in and also with a late check out

kids looked forward to this and wasn't super fun

wish the pool could have been warmer. too cold for my 4 year old.

location, wish there was walkway to cadillac ranch. we went through back in muddy parking lot.

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

breakfast

also the only thing that is missing is a swimming pool

i like best was the place period it was very beautiful, my kids and families had fun

furthermore, it snowed quite a bit the day before we departed, but the parking lot had not been shoveled out

liked parking on premises that was free

the water pressure in the shower was good, according to some of my family the gym and pool were good

the food bar soso

parking a bit spread out. no breakfast.

next morning i took one of the plastic liners out of an unused garbage can to use to put my dirty laundry in

clean facilities, free breakfast, and the vending machines and laundry facilities are very

staff very friendly. bed very comfortable and pleasant cleaniness in room. on-site guest laundry

they have a laundry and machines are reasonably priced

hotel smells really good, affordable laundry that works great

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

the only bad thing i have to say is that their laundry facilities were not working.

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

parking lot kind of a mess

pool and gym were still closed

service fee- staff said that it paid for wifi and breakfast

it has a chess board table that my toddler jst loved playing with and a complimentary breakfast that starts at

breakfast included in the rate was great to have

kids had to sleep on floor in lobby till they found a

ordered room service, was good

i love the location and many gym facilities

the swimming pool was open during this corona virus felt good getting in a pool for the summer!

good location and breakfast. comfortable room, good parking. good rate.

the parking was

once i went back out to park my car, there were no available spaces in the parking lot and i had to park in

room clean, like guest laundry, staff friendly

the room and pool was really nice

the free breakfast offered many good options

i could not access wifi for work and decided to find someplace with better value and service, so after two

good location, centrally located. good options for breakfast.

breakfast was scaled way back, supposedly for covid, but did everything have to be disposable

loved having a kitchen, and the hotel is close to ever single store and amenity you could imagine, including a

the staff. and breakfast was delicious! thank you

was very disappointed that the breakfast was not served by 8am

was of the parking lot from first floor

the laundry on the same floor

was told it probably got wrapped up with the rest of the linens and sent to the laundry, impossible as it was

was perfectly clean and quiet, pool was sparkling, complimentary breakfast was very nice

the pool was open , plenty of breakfast options

bed was comfy. loved the kitchenette!

clean washcloths were placed in our bathroom (we had hung up the towels we had used to save on laundry for the

had an exercise room and a laundry room to use also

good customer service clean room, clean towels, and clean bed linens :) parking breakfast started early

pet fee was only $25

not having breakfast

we booked our stay it was for a lengthy time and it was advertised that there was laundry facilities on the

they have a couch with a pull out bed so convenient if you are traveling with kids

pool room and breakfast

the gym had 3 machines not working

they charge $3 a day for parking but are not in a metro area.

the bed and the carpet are comfortably luxurious. ample amount of parking. relatively quiet.

my husband and i got a night away from our young kids and i picked it bc it had an indoor hot tub - most in

pet friendly and amenities offered

great price, great customer service, clean and comfortable rooms, and pet friendly!!

appointed room, comfortable beds, clean, gym very well equiped, very convenient for bringing along our dog

they wont give you a laundry bag after asking 10 times

also closed due to broken equipment, the second floor has roaches and the garbages on the 3 fl laundry room wasn

yes pool and gym was closed

convenient, clean, descent breakfast options and great customer service.

breakfast was very limited

suggest that move the ice machines on first floor out to make it a laundry room

laundry bag or pad and pen in the room

they have laundry onsite, we didn't need it this weekend, but that's good to know

laundry bag or pad and pen in the room

so i just walked to the laundry/room service room and grab towels

laundry facilities could have been in working condition

love tea and coffee service laundry is great

desk did not have quarters for change for the laundry

laundry room old and was surprised machines only took quarters- also very out-of-date

it was close to the highway, easy access, plenty of parking, very clean

staff were not professional nor helpful the laundry smelled like burned skin and was difficult to get into

sauna was broken and very small laundry room

were fighting down the hall about laundry, and i woke up with serval bites all over my arms

laundry washer and dryer was dirty

they will provide food facility in future for the guest and they need to put a small sing for the breakfast

close to rail & buses not far from city centre laundry facilities

had a laundry room available

the laundry room is still out of service

lost some point because of the laundry room

convenient to union station, park & town. convenient breakfast, laundry & pm snacks. affordable.

also not being able to do laundry on site same day is a little annoying

donut bar for breakfast

we did have the service elevator but needed to travel thru the kitchen area several times a day

great location, friendly staff, nice gym

they didn't give us one of the king deluxe rooms with fireplace

pet area is needed

wish pool had been open later so i could have gone for a swim after the concert i attended

free breakfast

pool jacuzzi gym

pet fee

great location, nice to have starbucks in hotel, 20 floors could use two gyms, adult pool....

also disappointed there was no room service for breakfast, only dinner room service

clean, pool, beautiful, rooms, attention

pool and spa were clean and enjoyable but could use some updating.

didn’t like that it was kids in the pool with no supervision and no staff said anything about it i couldn�

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

they have laundry room

laundry room was clean

laundry facilities

after that we ordered room service from there little food venue

staffs are friendly, and facilities(guest laundry, swimming pool, complementary coffees) are good

free parking, laundry, and a bar attached to it!

breakfast was good. bed very comfortable.

the breakfast was first rate!

the pool wasn t tiny so the kids loved that

we ordered room service and it arrived in good time

very comfortable bed; had breakfast in the small cafe and it was very good.

lovely location. staff very courteous and efficient. breakfast was delicious

the pool is very nice

our two bedroom was perfect for our family. pool/jacuzzi great for us and the kids.

the prices include breakfast and a gym and laundry facilities but mine off these are available do the pieces

everything worked fine in the bathroom. the wifi was very good.

plenty of parking

accommodating attentive staff, clean room, basic amenities, great parking, quiet neighborhood, price/ value -

drug dealers and addicts wander about and the parking lot is a scrapyard,as cars are broken into with no resistance

they have dirty laundry with smoke burn marks on each linen they have including on the mattress

lamps holes in the blanket holes in the ceiling wifi didn't work heater was erratic outside stairs in bad repair

parking sketchy was afraid my truck wouldn t be there in the morning

it's within walking distance of a few eateries and parking is convenient and secure

valet parking is available, $60 but parking in the garage can be expensive

the pool is nice

would have liked breakfast included with my stay but the prices were reasonable and my kids and i had a wonderful

called for someone to get all my bags and bring them around when i asked where the handicapped parking was

the pool was nicely cleaned and heated

the bar was available late enough to enjoy a cocktail while visiting with family

the laundry room was clean and very useful

the breakfast is excellent and other facilities include a laundry lounge to wash and dry (for a small fee) your

pool was not open

in to accommodate us - pleasant breakfast room and good food- friendly staff - easy access from parking for

has a pool, basketball for my boys and a grill with fire pit to relax with my fam

carpets were clean, the gym was newly renovated and nice; it felt clean

air conditioning in the gym was not too good

a grab bar would have helped immensely

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

bar had draft beer assortment along with bottled

convenient, coin-op guest laundry

friendly staff, good breakfast which the kids enjoyed

good comfortable room good parking facility quite surrounding

friendly staff, good breakfast which the kids enjoyed

very friendly staff, good breakfast.

stayed at simsbury house several times and it is a wonderful little inn that is convenient to my kids' school

loved the attention to detail, the historic feel, the coziness, the breakfast in the morning and the complimentary

location was great and breakfast was just right.

didn t really matter to me, but i don t think there s an on site pool or gym

continental breakfast was very good! wide variety of choices.

location, kitchener, laundry facilities and staff

lots of parking and elevator access

the hotel was clean and the breakfast was amazing

booked online and knew the hotel was pet friendly

convenient,great check-in good parking, pool was open. good breakfast

old tv- included continental breakfast was lacking' little to no food available - stated it was 1 mile from

the hotel is dated. needs cosmetic work. no pool gym was closed

the breakfast wasn't even worth going too

continental breakfast was extremely disappointing

the fire alarm going off at 1 a.m do to kids in a room smoking a lot of pot on the second floor.

loud like freight train, 2nd rm had a cockroach( i killed it) 3rd rm was dirty and near the laundry

staff had bad attitudes was not able to give me any new towels or rags said they needed to wash laundry but i

hallways had a lot of dirty laundry all over floors

the dryer in the guest laundry room tore 4 of my

the company should offer cheaper service to guest that is there more than 3 days, maybe give laundry tokens at

having a laundry facility

location was perfect for our trip and wifi was good

the breakfast staff was also very nice and the food was

no plastic plates to be able to bring breakfast to your room

clean rooms and great breakfast

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

not much of a breakfast eater, but was able to find something i liked air condition went out, and they fixed

parking was a nightmare, carpet was filthy throughout the halls and ripping and tearing

the buffet breakfast was excellent!

great the room was clean and comfortable woke ups in the morning to a nice bagel fruit and yogurt breakfast and

the laundry facilities.

the gym and pool were not operational

hot tub got locked out of my room no one at front desk to help a bunch of guys drinking in the parking lot

spa tub was not cleaned no blanket people live there hanging out all over i closed the door and a

inconsistent room service

also we were in rm 720 by the laundry

friendly professional staff and spacious rooms with full kitchen

the suite was very comfortable and the kitchen area had everything one would possibly need

the spacious room, comfy beds, full kitchen, great pool & jacuzzi and the best breakfast at a hotel since the

the swimming pool the hot tub the gym

front desk clerk laundry shuttle

i loved the laundry facility as

i'd called while i was out to ask if change was available to use the laundry facility and i was assured yes

me in and suggested dropping my rental car so they could return me to the hotel for the night and shuttle me to

i wish there was a bar and place to eat downstairs.

the pool and laundry facilities are a nice plus

the kids loved the pool we loved that we chosen this hotel

breakfast was adequate

we did like the location it was very convenient did not have breakfast

am used to staying at marriott courtyard and was very disappointed that there was no free breakfast

the hotel was overun with kids that made the pool area unusable as well as the gym

staff were great we were allowed a late check out as we were attending a family funeral - no

wish pool was bigger as it was filled with kids

like bleach, there were people sleeping in their cars in the parking lot

thought the room was very clean and the option of room service was great

has a laundry room

booked through here, from their parking lot and went back in after confirmation and got a different story

not much. next to a bbq place i guess. good gym and pool

clean and breakfast

beautiful seating at breakfast and generous availability of breakfast selections

called for room service and they forgot to come

customer service , very informative and helpful hotel has bar , a place to eat , a pool and many other amazing

entrance closer to the parking lot was not accessible from outside

wifi did not work at all!

wifi free

laundry from the prior guest sat outside for a day u til we said something about it and the body

my family loved the breakfast and more importantly, how clean the hotel was

the higher nightly rate, i expected the logs for the fireplace to be included in the cost

the parking included is a plus and accessible to all rooms

waking up to a hearty and delicious breakfast each morning was an added bonus that made the stay even more

was close to the laundry room so it was always very loud

my carpet was soaked from a leak in the laundry room

no laundry bag - gave me when asked a 30 gal trash

the breakfast options were adequate. on-site laundry was a plus.

room was right across from the laundry so hoping i could sleep in was not going to happen as the staff showed

excellent breakfast, very comfortable beds.

very clean staff very friend large choice for breakfast

husband was waiting for me in the parking lot at around 11 pm, and the indian man at the front desk called the

breakfast bar was awesome as was the gentlemen handling it!

hot wate in room, paid extended stay parking

i enjoyed how pleasant room service was and enjoyed the shuttle

the kids were very disappointed to learn there wasn t a pool

liked that you had a little fitness area

very happy restaurant and bar was open

atmosphere depressing in bar and food poor

quiet, nice staff, free laundry, location

close to airport, very clean, room was very nice with nice chairs and kitchenette, free laundry

thank you for free laundry machines

there are a number of washers and driers downstairs next to the workout room and guests can do laundry for free

was sunk down on one side they ran out of laundry detergent for sale airplanes go directly

booking was motivated by the availability of laundry and a fitness center, both of which were advertised but

you have to take them to laundry room n waitvto they wash them

the room we were moved to had no disposable cups, no laundry bag and i was afraid to get in the bed

a early check in the second stay, very friendly and helpful

courteous,offered help,went above what i expected location- proximity to airport was perfect shuttle-complimentary

wouldn't be so bad if the kids stayed together

no outdoor pool

room, coffee/water available for free 24/7, the gym was really nice, and it was close by a lot of really nice

i truly enjoyed and even took pictures for my kids

the noise in the hallways kids running back and forth