laundry facilities

didn t receive any call so i called back and was told oh yeah we don t have access to the laundry room

they have laundry room

laundry room was clean

i had my grandkids with me and these older kids were swearing and jumping in safely

i needed to do laundry and the dryer was not working but the young woman at the front desk put my clothes in

great the room was clean and comfortable woke ups in the morning to a nice bagel fruit and yogurt breakfast and

i went down and asked the manager if the room had been a pet room and was told no

even with wifi

breakfast had a lot to offer and the location worked out very well for us!!

kids looked forward to this and wasn't super fun

we did not like the surprise pet charge of $100

the pet charge.

the pool was too cold

the breakfast was mediocre. i wish there was a greater selection.

of water in men's gym lockerroom -room 365 does not have proper slope in the shower so the water runs all over

shuttle bus

the restaurant and bar is and continues to be our favorite thing to do besides the pool

the staff was very friendly and worked with us on an early check in when we got in from our flight

wifi is weak and we had to use cell data during our stay

one washing machine out of order in laundry room

laundry room exceptionally clean

we also used the laundry room, which was very convenient and efficient

kitchen could have a few more utensils, forks,etc

pool and breakfast were great

the only thing i missed was laundry facilities

no laundry facility. towel service every other day unless you made a special request

t like, the no one tell me anything about charging for the parking also taking a few deposit not

the grab n go breakfast was very good as grab n go's go (bottled water; granola bar; yogurt; and apple)

family down the hall with unruly kids tuning up and down the hall hollering.

bugs, laundry was dingy, called about a bug being in bed

staff was extremely helpful providing shuttle service to and from the hotel.

the pool was nice and much time was spent there

amenities (pool, hot tub, fitness center) and friendly staff

love the gym and the fast wifi. really liked the food & drink options in the bar at night.

and a hook for your laundry bag

the laundry room was unbearly hot. ran out of tp one day.

2 rooms next to us had kids that were running the hall for hours banging on the other rooms doors

requested early check in and it was honored, very much appreciated

to go items at breakfast good selection

beautiful and serene, warm decor - has pool, restaurant, bar etc. pet friendly as well :)

we went out for breakfast.

the gym has music playing

tough parking

pool restaurant bar

room card access and credit card-operated laundry room (1 washer, 1 dryer and one cycle of each was adequate)

the pool is right in front of the lobby kept me from getting in

pool was not working.

room service

breakfast was fine and the woman setting up breakfast was a friendly hard worker

the room was super clean and fresh, check in and out was easy and fast, i was able to do my laundry before i

the only bad thing i have to say is that their laundry facilities were not working.

was extremely rude with my wife and even made fun of her because she didn't know how to use the laundry machines

kids jumping and yelling and running sopping wet into the gym to use equipment

as already explained just didn t know pool was close but that didn t make my stay no less enjoyable the

laundry room old and was surprised machines only took quarters- also very out-of-date

laundry facilities could have been in working condition

desk did not have quarters for change for the laundry

love tea and coffee service laundry is great

parking was limited

guest laundry room should have a sign not to leave laundry when done , be considerate of others that need

cleanliness, decent size room, guest laundry

clean & spacious room, super friendly staff & good complimentary breakfast!

very clean and comfortable, nice kitchen area

loved the full kitchen, couch, desk. very roomy and spacious and clean.

there later at night (like 11pm tired after a long trip) and the wifi password didn t work and no one had been

gym didn't work no waffles horrible breakfast to go only and the dogs that

both have c pap machine in the first room no outlets on wife s side, then the handicap room the bar in the

location, breakfast, cleaniness

on floor big red stain on rug need to make sure wash clothes are also put in bathroom with the bar soap definitely

there were kids running in the halls banging on doors

had a family medical emergency and they gave use late check out upon request

carpets were clean, the gym was newly renovated and nice; it felt clean

the gym and pool were closed. rooms are outdated, small fridge and thin walls.

kids were running the hallways and outside of our ground floor room and were very loud, but that's

outdoor dining, incredible staff, comfortable room, spa treatments and poolside cocktails all made for an

that full room service could be accommodated instead of using take out containers and single use cutlery

room service food is hit or miss

when we arrived, we were told the outdoor pool is under construction

it does depend on how the customer above you heavy walks :-) spa is in another house

convenient, coin-op guest laundry

a little noisy with kids running upstairs and up and down the hallway

there was no parking spots when coming home in the evening

very friendly staff, good breakfast.

no wifi or not working

location, kitchener, laundry facilities and staff

everything the pool people

nice kitchen area and good layout/size for our family of four.

did not like that it was pet friendly.

very spacious, nice layout, beautiful bathroom and kitchen areas, and an amazing (and extra huge

traveling for a week we needed to do laundry and was so grateful for guest laundry facility on second floor

no laundry bag in room

jay checked us in. he was bubbly and pleasant. he was able to accommodate our early check in.

pool

we loved the size of the room and the breakfast.

it was nice, quiet, clean and enjoyable. (pet friendly)

gym is

breakfast adn coffee were fantastic loved the bacon, yogurt,eggs and waffles, the room was

clean, quiet, easy access, plenty of parking, central location...

loved everything, from the friendly staff to breakfast and the cleanliness

to overpay for laundry detergent only to see that the machines were quarters only

yes, the laundry room by our wall and being used at 7am while we're resting

the suite was very nice with french doors separating the bedroom from the living room & kitchen

everything was perfect for my kids and i.

they are also pet-friendly which is a huge plus for me

staff accommodated our requests with courtesy and speed, even providing a pass to a nearby gym

the food bar soso

liked parking on premises that was free

) pool area was very small

no breakfast, no pool & no fitness center ud83dude1e

location, useful facilities (laundry facilities and microwave in the lobby), and most importantly the staff are

excellent laundry facilities - fast dryer which saved us hours

the employees were very helpful. there was a self laundry, with provided detergent.

breakfast was good, but it would have been nice to have more premium starbucks beverages included

breakfast good and bar area relaxing

very small gym, but it s open 24 hours! no coffee, tea or hot kettle in room

i still can t figure out if they offer room service.

no room service, no valet parking, no food delivery to the room at all

no additional tissues in room. room service availability was not clear.

the gym was very small and needs some attention for sure

guest laundry

no laundry service.

good localization, pet friendly and orgsnizrd. easy to park with a fair price

the bar was only open from 5-11

is evening entertainment next to the hotel s bar and because i was on the second floor, just above this area

the laundry facilities.

not staying longer! lol pool was a little cold

very over charged and i also was charged a pet fee $50 at the propriety

continental breakfast was great plus swimming pool

i couldn't find the pool yet

staff did not tell me about the laundry, which would have been useful

comfy beds, great rooftop bar, and access to a free laundry room (came in very handy during our stay)

blake hotel has a wonderful staff that exemplifies pet friendly

a superb gym in the basement

location, cleanliness, smelled amazing, the gym was fantastic.

no room service; irregular laundry service

&no guest laundry

v comfortable room & bar serves good food

staff was very friendly and helpful. i also liked the gym

good gym, extra places to sit in the lobby and other floors

and spacious room, inviting and relaxing lobby, and convenient laundry facility

it was a huge bonus for us that there was a guest laundry

was a guest laundry which was useful

handy on-site laundry facility

guest laundry room works pretty well

the room was great, the bar was very hospitable, breakfast was ok

but nice amenities, restaurant was really good, gym was clean and modern, water refill stations for cold/sparkling

there s also a 24/7 snack bar w self checkout

very clean and modern, and free parking

our room was overlooking the parking lot but that didnt matter

ordinary breakfast, the laundry is a little bit dirty.

elevators were broken for awhile, but the worst part was the over-powering laundry smells (fabric softener

besides the night shift lady whom we had to hunt down and then help us with our laundry situation

property is very run down, old and some spots like in the laundry room (2nd floor) was very dirty

hour power outage, so we were unable to use the laundry facilities at the hotel (no warning when we booked, or

the bar is great and there s a pool table there as well

breakfast offerings were limited

tons of parking & not far to go for restaurants or shopping

room service should not be per request.

close to petting zoo, west hartford kids friendly attractions, close to multiple indoor and outdoor

loved having a kitchen, and the hotel is close to ever single store and amenity you could imagine, including a

everything was good, the view and missing breakfast were minor.

breakfast was over when i got there; thought i had until 10; ended at 9:30

the gym was small but efficient

breakfast spread is very good.

good breakfast at a reasonable price, helpful and friendly staff, laundry facilities were convenient

also we were in the room next to the laundry and didn t, t know but couldn t, understand the intermittent

friendly staff, convenient location, super clean pool, great room for the price, quiet- would stay

they have a restaurant and a bar you can buy snacks and charge it to your room contacts list.

restaurant and bar on premises and buffet breakfast

no laundry bag available

no dinner buffet. more onsite laundry machines.

i'm not sure if there is a shortage of laundry staff or if the hotel just needs to purchase more towels

it was very convenient not to travel out for coffee/tea * internet service is an a+ * the shuttle service is

was no room service because of covid

poor wifi service

the pool

easy parking clean room friendly staff

room size and ample parking

chicken wings at the bar were da bomb

we used the paid guest laundry facility which is very convenient (one of the washers was broken but it was not

very good location and the laundry room and rooms with kitchenette are convenient

great pool and work out room. bar, breakfast - excellent. very nice!

clean, well-lit, nicely design pool area

breakfast was great and the omelette bar was a nice touch

owner let me check in early and did my laundry for $5

i didn't understand the wifi

the new bed and clean linens and carpet free wifi

wifi and tv did not work, and there was no signal to even use data

they are pet friendly- they are not