clean as i had hoped, when we got there we went up to our room, there were lots of piles of dirty laundry in

water is provided in the room and deliver laundry to room - both need to be collected at reception

wifi wasn't working as well

shower extractor fan didn't work, there were no water facilities in the gym

breakfast fine

team and always smelt fresh & clean however a small criticism towards the bags of dirty laundry constantly

small and adjacent both to an ice-making machine that was noisy all night, and was opposite the laundry room

there was room service available and staff were all very nice

wifi was also not great as my computer firewall blocked it as unsafe

dog friendly with a dog bed and complimentary treat bag, parking onsite and fabulous breakfast

there's no laundry service

noisy estates/laundry yard banging early in the morning and during the day

a room overlooking the laundry

the hotel laundry was directly outside

were in an annexe-type modern building, not the main hotel and faced a laundry it warehouse or something so no

the option for a late check out was greatly appreciated as well

great mini bar options and sweet little toy basket for the kids

mini bar was well stocked and the shortbread in a little jar with personalised message for the kids was a nice

poor wifi

decent car park

wasn't told it was right next to the rubbish collection and laundry truck pick up area

room overheated and looked out onto a laundry area outside ( first thing you see on arrival)

36, ground floor: next to laundry, smell of detergent overpowering

the location of the room could be better. one window was facing the laundry and service exit.

bed supper comfy, great breakfast, lovely bar food for dinner

had a mix up with our laundry and remi was so helpful in arranging for the laundry to come and a later check

i asked for a glass from the bar and that was of course no problem

we had to get room service at 10 pm ( the lecture we went to lasted longer than expected and we hadn't eaten

breakfast was only warm with cold scrambled eggs. room service a bit on the slow side.

fast free wifi room service food was big portions comfortable bed quiet & safe neighbourhood

no laundry bag, no complementary water in the fridge, no biscuits until our last morning

not acceptable to have laundry bags lying in the corridor

room was very hot and also lots of dirty laundry piled up outside my room door, breakfast was very good quality

the laundry for the next day was piled up outside of my room

there's not much parking

location was very good, breakfast tasty, coffee fabulous! late check out no problem

the bar was comfy although we didn't eat here the food looked nice

wifi worked well

short staffed no instructions in room for heating/air conditioning, sky tv, about the hotel, room service

was lovely, rooms great, comfy beds, staff friendly and helpful, good quality food, lots of free parking, hotel

not to many facilities, probs woudnt come with kids

the hotel itself is outstanding set in it's own grounds with parking - a godsend

the car parking signs as you enter warning of fines, not the best first impression.

wifi

great parking and also in an easy walk to the public bus

the price, i was expecting a more luxury stay, while the spa was nice, there were dirty bags of laundry left in

noisy outside from early morning with laundry trolleys and bins being wheeled past!

were vacuum cleaners and laundry trolleys left outside our rooms for the night we stayed there

there was laundry all left in the corridor

stay was sadly slightly ruined by the laundry truck arriving at 4am and trolleys being wheeled backwards and

gave my baby's clothes to the laundry service for washing

bar staff very friendly

spa and great breakfast

wifi was pretty ordinary, kept disconnecting which was a bit frustrating, and speed was not great

kitchen service was poor order for food was forgotten and then took another 45 minutes to arrive

a vacuum cleaner stored outside bedroom door with other laundry items stacked up

very noisy room located next to staff quarters ......no spa bath as advertised....

great location great staff - especially the bar lady from ukraine

in and left our over night bag at reception and was disappointed that it was not taken to our room service charge

no room service, but overall a great small hotel in a fantastic location

great friendly service. we had breakfast lunch and dinner and all the food was great.

the staff couldn't do enough, explained the parking and the details of the spa/pool which was close by

wifi was not available at all in room 343, i spoke to reception about this at 21:00, they

there are not much fiid choices in the reataurant and for room service as well

delicious room service meals

- bathroom door was creaky & no toilet brush - room location was right next to staff entrance & laundry carts,

laundry, no lemon for gin and tonic, nowhere to spend time without being in room other than

on the floor for child, no safe box in the room, they charge extra for parking, no same day laundry service

lower floor rooms had no view other than laundry bins

were woken at 5am by someone delivering laundry bins right outside our window

in the basement, with laundry bags piled up outside, and quite a bit of noise from the street in the morning

the laundry was clean

breakfast was really plain, bed was very firm, no laundry service on site even though i had seen there was

the laundry that was supposed to be clean, smelt disgusting

because the hotel was quiet she let us have a late check out at no extra cost so that we could come back and

woken up at 11pm by a delivery of laundry banging and clattering then again by bottle bank under the

night stay, as we were given fresh towels, water, etc but the room was not made up and the old laundry left in

(at the bar

the hotel has a lovely bar and restaurant,and excellent service in every area

wifi see above

also the room service was really

wifi was virtually unusable and given the poor phone signal in the area this was a huge issue for

nothing to dislike - only slight issue we experienced was problematic wifi signal in our room.

room service: one order of fish and chips, no drink: 25 pounds

and they had room service

also no laundromat facilities on site, would be ideal for guests requiring laundry services

started with a swim and also in the jacuzzi and then had an evening meal and a drink in the bar area

wifi wasnt very good really

the pool/spa is really good fun

no kitchen or room service

no flannels in room - apparently delay in laundry delivery but no-one mentioned this until we asked

liked the bar area, restaurant and pool

the room and the room service

great room, super clean and the staff were friendly also accommodating an early check in!

feel anyone should is stating should be a priority especially as they are no longer providing room

in the room - no explanation from staff or apology bathrooms are filthy towels stink of damp laundry bed and

there's no laundry service.

there is room service available until late

was clean and comfortable, staff where all friendly and helpful, spa facitiles was great and opened till late

bed was great size and comfortable tv size and access to sky movies wifi great connection great room service

asked for another one and the lady on reception said they weren t back from laundry yet but there was a room

i politely requested different and was told they had issues with laundry so no more were available

he politely and diligently responded to my requests for room service

room quite small, weak wifi signal strength in particular room

neat and clean. good room service. close to public transport

breakfast was plentiful and hot

wonderful stay with a picturesque view and delicious breakfast

i had an issue with the wifi in my room and the staff responded so quickly to resolve the situation

it would have been great to get breakfast included.

quiet and very clean wifi work well for my business activity coffee machine with pods was a nice

the room itself was fantastic; super comfortable bedding, a great bathroom, good wifi etc etc

wifi was patchy

exceptional staff, beautiful decor, well stocked mini bar & fresh milk in the fridge!

fast wifi

no extra costs for room service, but staff tried to charge us twice for the food delivered

good value for money, friendly service, ideal location, comfortable clean en suite room, parking, bar and

free parking. restaurant on site. shower good, bed comfortable, way check in

nice bar and quiet sunny back garden

wifi was a little suspect but got it sorted

only criticism - wifi is almost non existent and shower is very tiny, i

staff - reception and waitresses breakfast very good selection of amenities in room - iron, laundry bag, coffee

did not use restaurant, bar, gym facilities but did like the small sitting areas around the ground floor

room was cosy and clean and it s pet-friendly

wifi a bit slow.

we had to keep signing into the wifi, but the wifi coverage and speed was very good.

to be moved to another room and was told that the hotel was full, so i was given another set of laundry which

there is only 1 entrance / exit and a very arrogant man was blocking it as he was delivering the laundry

there is also a laundry facility about three blocks away

hotel isn't kids friendly and the first desk workers aren't pleasant

we ordered room service and it was delicious

i somehow expected in-house laundry facilities, not an outside service provider

don t get fooled by the laundry bags, they do not have a laundry service

onsite laundry facilities

it could be a bit noisy if there were kids next door.

trouble connecting to wifi

together with included gym and cheap laundry facilities, and breakfast buffet, the adagio brentford ticked

spacious apartment, in-house free laundry facility and scenic surroundings.

laundry facilities and gym were both available, but both very small, and away in a corner of the

a very modern facility. gym. free laundry facility.

gym room and laundry room too dark

perfect breakfast! beautiful decorations!

spa and pool at your leisure

kids loved the pool setting and

and the surprise for an executive suite and late check out was amazing

ticked all boxes. wife and kids loved it!

pool area need updating.. but it was still ok.

the gym, pool, sauna

excellent, extremely well soundproofed with a good blackout curtain, great bar and leisure/pool/spa facilities

breakfast staff - 1st day given us wrong food told them read the list properly today service poor

the countryside setting and spa facilities and gym.

excellent service, friendly staff, coffee, tea and biscuits every morning in your room, laundry service for

self service laundry on the forth floor

bathtub, noisy and ineffective heating system, stained and dirty carpet, inadequate laundry facilities

it even has a laundry on-site - but beware, it does not take new bps 1 coins

laundry rooms while serviceable, needed a tidy-up

towels left in the bath for laundry were ignored on one day - but towels hung on the door pegs for re-use were

my first time checking in a hotel with no fridge, ground floor with laundry area window view, dark corridor

laundry is quite expensive, but we found a lovely self-laundry place a few steps further along high

cost us 121 for a load of laundry, incl 4 each for my wife s smalls (i could hold 5 pairs in one fist

location, price, wifi

good continental breakfast staff friendly and helpful

the wifi was adequate for my needs, and the conference staff exceptional

not be better,staff and food were amazing,kids loved the pool,loads of pubs and nice restaurants in sutton,

tv in the bar area would have been nice to sit and watch some tennis on the tv other than in the

i enjoyed using the gym and swimming pool

had to do laundry down the street at a laundromat was quick and convenient

the hotel has newly furnished rooms with kitchenette and laundry facilities

loud noise at 3am when the hotel was hauling around laundry carts right outside the room for about 20 minutes

no reasonably priced laundry nearby.

were placed in the annexe and at 5am a laundry delivery arrived , the trollies have solid wheels instead of air