to step in the shower, radiator was on full heat so had to open windows so a waste, room outside laundry so

in the outside room number 24 so disturbed on four occasions by staff going to laundry room not the best as was

there was no wifi available as this was down at the time of my visit.

requesting early check in which was agreed

parking could be tight if busy

the laundry service was not explained but on my last night i just found a laundry bad now hanged

i don't like to complain, but kept waking up with noise off laundry room below hopefully next time i will be

laundry facilities )

wifi was good and the bed was comfortable

never anyone to serve at bar for drink or coffee.hotel losing out financially ,crazy

provide sauces with room service breakfast

asked for an early check in and were able to get this which was useful

early check in was accepted as we were attending a function at the hotel

spa and pool looked nice - need to make time to use next time

beautiful xmas displays,great spa facilities, great breakfast, lovely bar area

also we were right above the kitchen and laundry so a little noisy first

the room service wasn't available after 9:30

my husband and i have already said that if we fancy a nice quite weekend away from the kids we are coming here

the front gets full quite quickly) some evenings there are functions on so there's a little less parking but i

excellent breakfast cooked to order

staff were excellent, the wifi good enough to stream and the location conveniently placed.

a nice touch that they have live music on some weekends and a jetty bar as well next to the hotel that they do

bracket, fantastically helpful staff in all departments, great atmosphere, beautiful clean rooms, bar and

called room service who brought a radiator in less than 10 mins, room soon warmed

room was very comfortable, resturant & bar were great - good menu choice for dinner and pleasent staff

in one of the rooms (room 28) the view is immediately and closely facing outside the hotels dirty laundry which

could not open curtains in the morning as laundry cages were being moved around immediately outside our window

lack of choice of eggs at breakfast no laundry facility for long term

a high floor but was put on the ground floor with a view of the laundry carts and nothing else

in a couple of times the view out right outside of the room's window was one of the hotel's dirty laundry waiting

my laundry was not returned back to me on time.

not collected for laundry but put back wet for reuse

as always, lovely room, clean bathroom, very comfy bed, delish dinner and amazing breakfast.

are limited parking spaces near the reception area, but there's not much that can be done about that due to its

peaceful location lots of parking seating area lovely reception staff brilliant customer service will be staying

no apology for their laundry room being on fire

needed a shower cap! had to use the laundry bag to keep my hair dry!

out that access was from first roundabout on the cambridge road after leaving the a1 and via the golf

the drinks in the bar are very expensive.

size, amenities were brilliant, free use of games machines (pac man, time crisis etc) as well as pool, shuffle

furnished residents bar is horrible drains in our room smelt terrible view from our suite was the laundry bins

we were able to use the y spa

clean, modern and comfortable room. made use of the co-located gym.

breakfast, nice room, fantastic gym, golf facilities,excellent spa, free parking, attentive staff, good at

only criticism is the chairs at the bar they were really dirty i think they can do with some changing apart from

wifi poor in some parts of hotel, room had poor coverage and had to use mobile hot-spot for data

always find the location suitable for visiting family & make use of the golf facilities when staying

there was lots of on site parking which was

free parking and hassle free.

ample parking

warm welcome and very helpful team, especially the lady on duty for bar and then back for breakfast, very

we had a bar meal on the first night and waited an hour after ordering

were part of a large wedding party staying there and we all hoped to meet in the bar after the wedding

old house and grounds lovely little bar and outside area with countryside views large clean and comfortable,

safe, secure parking and beautiful gardens

bedroom had a pile of dirty laundry behind the door which had not been removed

lovely hotel. easy parking. fabulous room. lovely friendly staff

kids from wedding running around at1 in morning.

great breakfast, gym available for use while we stayed. friendly staff

wifi signal has been poor during previous stays, this time it stopped working altogether

the bar area was cosy and friendly with good outdoor areas for a nice warm night

room service is non-existent

the wifi was very strong and fast, and free

friendly and accommodating staff, breakfast excellent as always

plus shower we're far too small view at back of building awful overlooking the car park and bins room service

i was kept awake as the room was located next to a laundry room - there was a noise all night which was extremely

too noisey room was next to the laundry room and buzzing all night could not sleep

needed to do laundry

from the laundry room and extractor fans outside hotel

a fire broke out in the hotel laundry which meant we had to exit via the fire escape

the lack of gym, and laundry services but guess can t have it all.

there is no laundry service so this is a short stay hotel

lovely staff and superb breakfast.

great hotel, had everything we needed for a local wedding. great breakfast too.

excellent parking on the premises for disabled which was a great bonus

and as i walked through the lapwing wing of the building in the morning, the smell of fresh laundry was lovely

every member of staff i spoke to was so lovely, and i got an great surprise they had laundry facilities on site

fact that laundry room doors were all open when in use, was not nice for residents to have to walk through to

machine or laundry soap available for purchase from front desk

having in house washing and laundry services is great

next to the laundry room which kept me up all night and the lack of power points/connectivity and especially

we had a lovely time with a bottle of wine and someone else to deal with the laundry

unsure of how to order room service or information leaflet

surprisingly quiet modern comfort wifi worked friendly 24x7 welcome

wifi only at grand floor

with family and it was horrible experience- our laundry went missing, short of staff and unfriendly

clean , excellent staff, parking

super good for kids and dogs

nice bar area,friendly staff, lovely breakfast ,great room,for the price it was a brilliant stay

the 24-hour room service menu could have more options.

we ordered from room service and which came in a timely manner and was fabulous especially the thrice cooked

refurbished clean rooms/ excellent room service and food. superb hospitality from matt.

poor wifi access and signal. poor lighting in and around the wardrobe and room safe.

stayed for 1 night for a party. bed really comfortable, bar area cosy, breakfast choice great.

the hotel staff was so lovely and even room service was good

the breakfast wasn t the best this could easily be addressed with some attention to detail

had good parking too and was very quiet

the breakfast was good. ghe room was clean & cosy

didn't like that the wifi code wa sent to my phone so i didn't see it until check out

breakfast okadequate facilities

get me wrong but i think the linen is beginning to smell of laundry wear and tear

the room was quiet and comfortable, room service was great, so was the food

hotel was spotless ,the room was amazing, the breakfast and view was really amazing,all staff were so helpfull

rooms were spotlessly clean, rooftop bar excellent

very nice bar and gym and great views of the park

the room was satisfactory, and one plus point is that laundry facilities are provided

complimentary ice cream for the kids

strong wifi

right from checking-in, to breakfast, to room service, to checking-out, and the refurbished rooms all was top

ah,was disappointed no spa as mentioned in some reviews i read,and

great amenities such as the pool and gym, lovely breakfast and staff

pool and spa was lovely

they made sure we all had what we needed and the staff were excellent with the kids

we also had to pay an additional 15 per night for our dog in a hotel that said was pet friendly ( main reason

didn't use the spa facilities but saw plenty of families going to use it

food, nice inside and outside bar in lovely kept garden environment

room service, staff all excellent

had a brilliant night's sleep and enjoyed the breakfast thank you team stanwick

relaxing outside bar patio area

everything, for example - room - excellent outside bar and then restaurant evening meal - excellent throughout

loved the decor, room, late check out options and the facilities. cocktail on arrival.

ev charger, underground parking with lifts to rooms and bar

great room, loads of fun stuff for the kids. lovely breakfast.

breakfast was very poor quality. would not recommend buying the breakfast.

friendly staff, lovely clean rooms, nice bar and games for kids, great location for shopping, eateries and

the noise the bed the room service meal we had was cold

able to take pet

room service staff although they were repeatedly informed and reminded of changing towels and

i left milk in the sink in water to keep it cool until i returned from work only to find that room service had

excellent room and being pet friendly was terrific.

the room was clean, modern, spacious and comfortable with decent free wifi

maids had a tendency to enter room without knocking first. late check out charges expensive.

made me a bit nervous not having a guard with two small kids

breakfast is the best i've had for a long time

especially lucy who spoke to the kids and laughed and joked with them

aside from that, staff lovely and breakfast nice

breakfast was good and plentiful

the breakfast was excellent and so were the staff serving,really helpful and accommodating

the kettle was tiny and difficult to fill, the breakfast was late to open, the coffee machine was broken and

at the hub, with some options of restaurants within walking distance, helpful staff at the breakfast

however we were offered tea as a free room service

easy parking, lovely room, staff, quality of food.

location, food, decor, staff, parking.

good food and drink in the bar and restaurant

the bar and restaurant deliver nutritious and delicious food with plenty of options as well

bar shut at 11.00 so couldn't watch the end of the players golf championship

comfy beds, fantastic food, fantastic room service. staff very friendly

staff were very helpful and were able to give an early check in which really helped us

i also had to ask for more danishes and all that was left in the kitchen were 5 croissants which were stale

with lots of shopping, a gym, cafes and restaurants all around

no washing machine or laundry

bags of laundry piled on the landing/ fire escape

obviously with breakfast items) located next to a very good diner type restaurant (great for the kids

breakfast was cereal, toast and coffee back in the room which was great with young kids

no place to walk with the kids

very clean on arrival, hairs in shower on checkout difficult walking through hallway as lots of laundry and

on new client and room make up days, all laundry is bundled up outside each room for a good few hours

was very helpful and kind we had clean laundry left for us rooms were lovely and clean beds were comfortable

i found some left over laundry inside one of the chest drawers and the hotel compensated me with next morning

bed was super comfy and there was even complimentary hot chocolate in the room

did not have to book a table for breakfast, breakfast was very good with a great choice of food and reasonably

guests can also enjoy the convenience of free wifi, and will find the staff in the restaurant to be friendly,

the wifi wasn't working well in the entire building, rooms included

had to leave early in morning and staff accommodated an early breakfast for us even though bank holiday

the history of the building is incredible and the bar and dining areas were cosy ( not small

on the website ironing and laundry was an extra payment and then i found an ironing board in the room and iron

our toilet didn t flush well and took a couple of flushes to get it going and no laundry service

room service was prompt and team very polite

the pool and spa facilities were also really relaxing

breakfast was enjoyable with attentive & friendly staff

additional fridge in room. additional microwave room & laundry room.

water in reception waffles at breakfast microwave and laundry room nice touch kettle in room

the laundry room and microwave room.

this hotel has great facilities, including a gym, laundry room, and ice machine

i get to travel allot first real time i've seen a laundry room available , microwave room with cutlery was also

clean parking

bar was lovely and food was very tasty

the bed was comfy. it was very clean. free parking and good wifi.

disabled parking

free parking clean rooms good customer service

everything about the room, - late night bar - laundry service, although never had the chance to use

comfortable lounge and bar area although i did find the bar quite expensive

bar / food good value, wifi good,

clean comfortable and efficient with a small gym and good parking

the hotel is clean and bright and the staff are very friendly. my kids loved it !