onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

don t like the fact that you are placing order like being in a bar or restaurant

was no room service but i understand it was because of covid

bar and grill were closed

no guest laundry or pool

parking of cars was on rear end of hotel not the front

kids running around at night

breakfast bar - good selection of breakfast items, fruit, muffins, bagels, juice, coffee, etc

love the convenience of location yo everything and my kids love the breakfast

laundry facility

laundry facilities for guests

breakfast was great and fresh!

there is not just a well stocked bar but also a well stocked library in that both modern and traditional lobby

was not expecting basically a full kitchen

nice to have laundry facilities and the breakfast

laundry facilities available

our room was close to the laundry room and we were smelling cleaning supply

gym

convenient location, great value, clean room, nice facilities including a small pool

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

old & no laundry.

very limited parking.

very nice buffet breakfast. free usa today. quiet, friendly.

nice clean room. friendly staff. nice breakfast.

laundry facilities and equipment in the lower level were dirty

gym/pool

limited breakfast hours (7-9) with no option to provide room service

the setup was very confusing the toaster was next to omelet bar so you couldn't use the toaster if people were

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks

bag for laundry

too many sleepover parties for kids on the weekend

sons and i stayed over during a basketball tournament and there were doors slamming and screaming kids right

staff accommodated my request for early check in and late check out due to the wedding events taking place at

sons and i stayed over during a basketball tournament and there were doors slamming and screaming kids right

breakfast was horrible

very clean, nice staff, great fitness room and breakfast spread, quiet, comfortable.

the breakfast was great and the breakfast crew was amazing leaving it always stock

comfy bed and pull out couch. love having a kitchen. clean and nice staff.

it was a nice breakfast, staff was very accommodating

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

breakfast was good

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we ve

the restaurant and bar was convenient with a varied choices in the menu

contemporary, spacious rooms; good gym and connected to restaurant and bar in adjacent sheraton

quiet despite nearby pool area and laundry area

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

it had a laundry room

the kitchen had nothing to cook in the oven

great breakfast, comfortable bed, loved having fireplace!

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

room was next to the laundry and i heard loud banging when i was settling in

room had a tinge of dirty laundry smell

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

breakfast was great and super clean hotel

the gym was full of kids and very noisy

that it has a kitchen and counter seating

good size fridge in kitchenette great breakfast smart tvs so you can access your netflix great pool

no direction to the floor where the laundry room is located in the building

decor, location, gym, swimming ud83cudfca pool

wifi connection wasn't available or was not in service

clean, modern, easy on and off main thruway, everyone very nice and accommodating, wonderful breakfast

mostly very clean (except pool area)

breakfast is better than many hotels, but still, eggs aren't great

i didn't like there's no microwave in the room. it's a must when you have little kids.

pool was too cold

the rooms and the hotel was very clean from the entrance to the kitchen to the rooms

free parking - good buffett

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

also, there was a pile of dirty laundry and food right outside my window

laundry room was smelly and wasn't very clean

also nice to have laundry facilities

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

guest laundry

laundry facilities were handy

everything is provided minus your own laundry

the gym was pretty spectacular - lots of equipment to choose from to keep you

pool was smaller than expected

no wifi

could find the pool and i wish the breakfast was free and i was people would pick up after there pets because

the food at the breakfast buffet was cold.

there is a great laundry facility and the breakfast was good

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

workout room and laundry facilities very convenient

laundry is available for 2$ only

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

waited two hours for order for room service

near where we needed to go, clean, modern, has a swimming pool, very friendly staff.

the breakfast i ordered farmers breakfast, scrambled eggs, bacon, and an english muffin

kids cried

friendly staff, nice clean rooms, attractive lobby, good breakfast, convenient location.

location. laundry on site. pet friendly.

there was plenty of free parking and free internet as well

location. laundry on site. pet friendly.

clean, comfortable beds, ample parking, microwave in the room, nice tv, wifi was good.

parking, cleanliness, interior design, ease of checkin and checkout, friendliness of staff,

excellent property. except for a no working laundry everything else was fantastic.

need more laundry machines..

need more laundry machines..

non functional laundry

my room (222) was next to laundry and shook in afternoon due to that.

didn t have a laundry room

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

the restaurant staff is not good. it is much better if the hotel has coin laundry service.

no onsite washer, dryer for laundry

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

cleanliness, nice staff, breakfast, gym, laundry facility

one plus was that we arrived at the hotel with quite a bit of dirty laundry

it has a guest laundry which we used. staff very helpful.

laundry was terrible, not a good service, i do not know if this was a one time issue they had

we also have a daughter at wellesley so this location was convenient to visiting both kids

kitchen for help with young kids. chris at the front desk was very welcoming

hotel itself was very nice what i was turned off about was that they had pets urinating in the elevator

i wish the pool was heated.

missed laundry services but it was ok.

no laundry facilities, no safe in rooms

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

close to the meeting place, good service, nice gym open 24 hours cosy and comfortable nice tv screen bar right

after being yelled at by another guest who was upset by the noise of the kids, we left and decided to come back

it has everything we need-laundry, food, kitchen, gym

the included breakfast had an adequate selection

huge room with full kitchen

excellent breakfast and staff were helpful and professional

close to our destination, lots of usb connections, very comfortable bed, well-lit parking lot

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

bathroom area was very small and also it doesnt have on property laundry services.

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

you have to walk through the laundry and bar service areas to get to the room

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

nice atmosphere in the lounge/pool/lobby area

rooms were gorgeous and comfortable. gym was adequate

gym and pool facilities and comfy bed

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

pet friendly

friendly staff, plentiful parking, amenities offered were numerous, great hotel for the price

discovered dirty laundry (2 items) from a previous guest at the bottom of the window drapes when i opened the

this property does have nice and ample parking all the way around the building

great location with lots of parking

i could feel the bar from the sofa in my back

gym was great. room was a good size. shower was nice

was horrendous, no on-site laundry, tv access was extremely limited

not an issue but would like to suggest that a coin laundry for guests would be great.

no fridge no laundry

none. but if i can make a suggestion, laundry room would be nice.

laundry is worst i ever had in my travel life

restaurant not open no breakfast no laundry on premises

hilton web says room service which was part of the reason we chose them

wifi in room was sub-par. all else was very good.

outdoor parking (generous space), indoor pool (did not use), limited indoor exercise equipment

doubletree hotels had daily housekeeping but this one, you had to request when you wanted your room serviced

the gym and pool

was good, bar was nice

the only thing is the swimming pool which needs to be updated to meet the standards of the hotels

nice indoor pool and gym.

wifi only seemed to be available if you're a hilton member

good breakfast, there is a laundry room

bar closed early

wifi did not work in room

they don t have a room service every day, just every three days, i stay for four days and nobody clean my

weren't many amenities for the price, complementary breakfast or discounted happy hours at the bar would have

we had dinner and breakfast at artisty and both were delicious

great room, comfortable bed, wonderful shower and good wifi

there is a very good restaurant and a bar onsite

complimentary continental breakfast was exceptional

the complimentary breakfast was excellent as was the coffee

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

room is not too big but has everything from kitchen and sofa and a big tv

it was nice to have a working kitchen with a full fridge to use and a comfy couch to sit and relax

the wifi did not work.

room they assigned was loud next to laundry mat for the entire hotel

laundry on site was important as we were there for a lacrosse tournament

free laundry powder and dryer sheets as well as the staff

there are laundry facilities on site

friendly personel and phantastic gym

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

the laundry room is closed

the gym and pool were closed for renovation but we didn't know that from your website

gym and pool not being open, but i understand due to covid it wasn t we still enjoyed my stay

the wifi connection could be better, but it was fine for emails

fire in laundry room and stairwell door for exit was blocked

and the gentleman who checked me in was busy doing laundry

wifi but there ws a faster one available for purchase, so fair enough

it was concerning there was a parking spot designated just for the police

could have had some oj and yogurt for breakfast.

laundry was expensive too

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but

we took advantage of the gym and the laundry facilities

was a brown stain on the carpet (i am assuming from a dog having an accident)

pool area was small and guests were not attending their children.

also, wifi could be offered to all guests, not just those who join marriot bonvoy

great breakfast and pool. everything was clean and staff were helpful

swimming pool & gym & location near legacy boulevard

breakfast, pool

bed and pillows, access to netflix/amazon prime on tv, having a kitchen and fridge, spaciousness, having a nice

swimming pool access by appointment

we especially loved that the pool was open until 11pm

we stayed at the hotel for our 13th anniversary celebration; wanted to be away from the kids for a day

the pool could of been a little bigger

great breakfast and service

no self-service laundry, shower pressure was weak, and started in a damaged room.

this hotel as it said it had a guest laundry but it didn't - you had to send clothes away and we didn't have

there is no laundry facility for guests

no laundry

great property, restaurant, indoor pool, gym and very clean/comfortable rooms

s a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice

breakfast, laundry facilities, pool

the dryers were all out of service so i could not do any laundry.

laundry room excellent

the area offers lots of great restaurants and if you have kids the apex building offers lots to do

the self service laundry was out of order for the 3 nights we were there.

laundry

had pool, fitness room and laundry

laundry underneath my bedroom was very loud too

be any more patient with our children one highlight was they do have a floor hockey room and the kids thoroughly

parking is a bit difficult

right on the highway with more than enough parking

parking, our sink drained so slow, no coffee in the lobby, no keurig

the room was very spacious. liked the free wifi.

pool and gym were good. staff very friendly and helpful. great coffee at the deli.

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

no coin laundry facilities on site

there is an onsite coin laundry, bonus

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass

i also want to use the guest laundry, but was told the dryer was broken

big property, nice pool and outdoor areas loved thr fully stocked utensils in the kitchen big

we booked specifically for the pool and it was closed for maintenance the whole

spacious suite with full kitchen

breakfast was great. the bed is phenomenal

the staff were friendly, the room was clean and comfortable, and the breakfast was amazing!

laundry

the next best part was the guest laundry and super comfy beds

they also have a nice laundry room for guess

there are self service options: hydration stations, microwaves, laundry room for guests

was excellent the staff was so amazing and my kids were so happy

also no laundry

desk staffs and shuttle driver, bartenders are very nice, courtesy

restaurant / bar was near the front of the hotel, very convenient

the hotel is pet friendly, has a good location that s close to everything. staff is nice too!

complimentary shuttle service throughout cambridge was an awesome perk - we hopped it to and from harvard

laundry room was very dirty

we have to pay for breakfast,if i paid to stay here then i shouldn t have to pay for

and the staff in the reception area and restaurant bar were phenomenal

the breakfast menu offered was a good variety of fresh, tasty la carte items

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

self service laundry is also a plus but it's not free, costs $6 for washing and drying

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

allowed for a late check out, which was definitely appreciated since we were there after a surgery

couldn't find the laundry machines even though there was signage

kids enjoyed the

wifi a little weak

kids said they can t believe how it is and not to judge a book by its cover

kids were swimming at 3p

i also had to follow up with the hotel to get my laundry returned

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

the lobby was great. friendly staff. awesome fitness center.

we loved the location, peace, rooftop bar facing harvard.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

wifi did not work on my floor - in the room

the gym was very warm but they brought in a fan and it was fine. nothing negative to say

clean room, nice staff, kept up, not worn down,adequate parking, payphone

clean, gym was good enough to get a workout in

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

no do it yourself laundry

if you are a hotel you really should have a laundry room

very limited bar menu with the majority of dishes incorporating some type of animal product

on sunday the gym closed at 7 pm. the room was a little small for the price.

elevator access to floor 3 where the gym and laundry room was

they have a laundry facility for guests which is great if you are travelling a couple of days

business school where i was spending some time immediately after i also really appreciated the gym

parking should be free for hilton members and room service is too expensive

wifi is not super compatible with chrome browser, i got booted off for security reasons a bunch

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

the wifi didn t work very well. i had to use my phone s data to connect.

no drink service, no drinks or meals offered, no room service, no music

to accommodate breakfast room service at 530am

no room service and restaurant closed early for breakfast and dinner

no spa, rather expensive, the bar is not open during the day

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

the coin laundry was clean and available most of the time

there was a laundry room and a fitness center

in house laundry was super useful

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

hotel had laundry machines that required quarters, but no quarters were available for change at the front

was told twice by the front desk that each of the four floors had a guest laundry room

breakfast on the last day of our stay and wished we had got earlier on the other days to partake of

specifically came to your hotel for the pool, since we were travelling with our kids

parking was well lit

parking lot takes getting used to

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

kids running in hallway making lots of noises in pool late st night unsupervised kids being loud

there was a bunch of kids booked and staying for a hockey tournament i’m assuming, and they were running up

breakfast was yummy. great selection. convenient location. enjoyed the variety from day to day.

parking lot was sheet of ice in morning and i slipped wrenching my back

the laundry service is very prompt

really far walk no restaurant or room service

on the 7th floor and the water is cold the hotel is expensive considering that it does not have breakfast included

i was charged facility fees for the conference room, food service, parking, and gym

we first arrived the room smelt like a sweaty gym and was a little on the warm side we turned the humidifier

having a free laundry room in the hotel made things much easier

laundry room access is definitely a plus when travelling with kids however the fact that the staff

would be nice to have free laundry.

the breakfast was decent and free laundry room access

laundry is also available for free and easy to use

no restaurant or room service.

restaurant staff including room service person were all very wonderful

water, tea and coffee bar was very appreciated

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

breakfast was excellent. cleanliness was exceptional.

parking can be bad during events

the service during breakfast was outstanding.

i buy a drink and i have to walk with my kids all the way to the bistro just to buy 2 apple juice and mojitos

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

the renovations meant no pool, gym or restaurant.

microwaves, coffeemaker, room service

just the pool was out of service and the grille was closed for most of our stay.

beds were great. great pool and great hours for pool

bar tender karen was awesome - we had a lot of fun bantering with her - it was a great experience

the pool was huge and clean which was great for the kids

the beds and pillows are amazing, the pool and bar are next level

the room was clean, the bed was super comfortable, and the bar was really nice.

really enjoyed the pool

amazing staff here! everyone is friendly and accommodating and the pool is amazing and i love it