i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

workout room and laundry facilities very convenient

there is a great laundry facility and the breakfast was good

location, laundry room for long term stay

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

laundry was terrible, not a good service, i do not know if this was a one time issue they had

breakfast, the gym, the pool, the size of the rooms and the comfort

some guest are demonstrate zero courtesy with dogs, small kids running the halls etc.

entire staff including those in charge of the breakfast, at the front desk and housekeeping were all wonderful

i loved the fact that there was a mini living room and a kitchen in the room!

a lot of the time it sounded like the ceiling was going to cave in due to kids jumping around above us

breakfast was good

i apprecitate the green space nearby and certainly the pet-friendliness

kids cried

were on the gym level (4th floor

laundry facilities and equipment in the lower level were dirty

we ordered room service for dinner and it was very good quality and there is a starbucks in the lobby

after hours bar menu is good as well

convention for kids competition and noisy all day

very good place, with good amenities like the gym and the swimming pool.

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

missed laundry services but it was ok.

no laundry facilities, no safe in rooms

location, price, cleanliness, view, gym

i took my kids to go swimming would not have stayed and would be charged if we did

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

room had a tinge of dirty laundry smell

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

room was next to the laundry and i heard loud banging when i was settling in

good breakfast, there is a laundry room

there was no courtesy bar which is pretty standard in most hotels

did not have breakfast, the kids wanted mcds

niki t the bar was especially great, very attentive

bar closed early

the laundry room is closed

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

wish breakfast was included for free

did not eat the breakfast but my daughter did (24 yr old) and she said it was pretty dry

room was in a very disruptive hall with kids running up and fown the hall, banging against door just very noisy

love the open lay out of the room and how the unit we stayed in had a kitchen

the pool was out of order when i arrived

great breakfast and pool. everything was clean and staff were helpful

also, wifi could be offered to all guests, not just those who join marriot bonvoy

kids enjoyed the use of the heated pool too

not an issue but would like to suggest that a coin laundry for guests would be great.

was horrendous, no on-site laundry, tv access was extremely limited

none. but if i can make a suggestion, laundry room would be nice.

laundry is worst i ever had in my travel life

no fridge no laundry

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

room well laid out, comfortable, great work space and kitchen--------very close to downtown boston and cambridge

the kitchen was beautiful and the other amenities were top notch

free parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

love the late check out time

right on the highway with more than enough parking

the bar closed at 11 pm on sunday. c'mon!!! really? even cinderella gets 'til midnight

the facility had a gym and bar/restaurant. it is close to 2 shopping malls.

clean, lots of food options, great gym and amenities

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

self service laundry is also a plus but it's not free, costs $6 for washing and drying

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

was wonderful: staff, room, bed, kitchen, kitchen supplies, workout room, pool, outdoor areas, lobby, bar,

laundry room was very dirty

the location, i was pleasantly surprised to see that they have now installed a mini starbucks and bar in the

location, great staff, nice gym, fruit infused water, and bar open at breakfast and dinner

pool, fitness center, business area + printer, seating area in the lobby

and the staff in the reception area and restaurant bar were phenomenal

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

room was good size, kitchenette was there which helped.

breakfast

the kids loved the breakfast, there were plent of options

breakfast was good, loved the pool

no direction to the floor where the laundry room is located in the building

close to university , pet area

indoor pool

the breakfast is not amazing.

the bar tender/ restaurant staff were fantastic

love the artistic decor, the breakfast, the laundry access, and the outdoor visibility from the lobby ( glass

laundry out of order, apparently for days

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all

laundry room - was located deep in the south side and requires some walking through corridors and

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

guest laundry

laundry facility in the building and bbq

everything is provided minus your own laundry

laundry facilities were handy

the staff was very nice and helpful, the pool was lovely, the room was clean and comfortable and it's in a

wanted to have early check in and asked when i booked did not get

free breakfast with variety of options

great place to stay. friendly staff. enjoyed the breakfast:)

spacious, well designed rooms. good wifi and tv. very clean.

the laundry service is very prompt

the grille & bar hours were ridiculous. barely open

really far walk no restaurant or room service

on the 7th floor and the water is cold the hotel is expensive considering that it does not have breakfast included

i also enjoyed the room service, even though it was pricey, it was worth it after a long traveling day

there is a food tray with food and sensors that made me nervous with the kids

fabulous breakfast!

kids in pool too late and pool was cold

daughter loved the pool

the pool is great so was the gym

didn?t have laundry bag

excellent property. except for a no working laundry everything else was fantastic.

need more laundry machines..

my room (222) was next to laundry and shook in afternoon due to that.

need more laundry machines..

also, there was a pile of dirty laundry and food right outside my window

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

laundry room smelled horrible

laundry room was smelly and wasn't very clean

do not have laundry facilities, only one elevator working at the time

no onsite washer, dryer for laundry

didn t have a laundry room

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

the restaurant staff is not good. it is much better if the hotel has coin laundry service.

location. laundry on site. pet friendly.

for the price it was great. lounge area was very nice and the staff was good with kids.

for the price it was great. lounge area was very nice and the staff was good with kids.

was very quiet, decent price, and kids loved the pool

liked the indoor garage and that they didn't charge for the parking

elevator access to floor 3 where the gym and laundry room was

they have a laundry facility for guests which is great if you are travelling a couple of days

everything from the front desk when you arrived to the breakfast bar all the way to the check out was

covid 19 messed up our pool experience.

spacious, tidy, clean, facilities, equipment and the world cup shuttle bus!

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

it has a guest laundry which we used. staff very helpful.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness, nice staff, breakfast, gym, laundry facility

i also had to follow up with the hotel to get my laundry returned

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

the lobby was great. friendly staff. awesome fitness center.

room service presentation

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

there was a laundry room and a fitness center

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

hotel had laundry machines that required quarters, but no quarters were available for change at the front

the location. that laundry was onsite and affordable.

they had laundry facilities

has indoor heated pool, gym, laundry facilities

no food. no bar it was closed

my only complaint was that the pool was out of order and my kids were very disappointed

laundry facilities on the property

if you are near the laundry room you can hear the washers on

we didn t use it, but if we need to do laundry it was available and maintained

good amenities such as k-cup in small kitchen and laundry facilities on site

the onsite laundry and gym were a great added feature

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

no laundry machine, parking is expensive

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

pile of laundry and trash in the hallway when we arrived

the laundry facility where perfect

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

if you are a hotel you really should have a laundry room

no do it yourself laundry

and dinner from henrietta s table (and brought it up to our room as there is currently no room service) and

the gym cardio area was very stuffy, could use more ventilation or fans.

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

we enjoyed room service for dinner from the onsite restaurant

breakfast, rooms, room service

everything- the location, the theme, the rooms, the pool, the parking facilities, the staff!

our pet is as also comfortable wish we had know

laundry service was very efficient 4

my flight arrived early and i requested and obtained early check in

the wifi didn t work very well. i had to use my phone s data to connect.

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

no guest laundry or pool

breakfast bar - good selection of breakfast items, fruit, muffins, bagels, juice, coffee, etc

3 or 4 large bus loads of college kids sitting everywhere not being considerate

very easy keyless check in. nice clem room. good price. pet friendly

the gym is small, but functional with a couple good treadmills and other machines

also no laundry

they gave me a voucher for the gym down the

noticed the floor and carpet is not being throughly vacuumed so our dog picked up hairs from the ground which

wifi password

just right for relaxing, heat worked consistently and quietly, shower was lovely, coffee in the bar was strong

restaurant food was too expensive. laundry service was too expensive

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

no laundry room

e to position)

discount available on the website, but wish there were more discounts for parents picking up kids from college

laundry facilities for guests

laundry facility

loved the breakfast bar dividing the kitchen from the lr/sofa

breakfast was great and fresh!

the gym is good with lots of machines, free weights, and barbells. open 24 hours to use.

no room service and restaurant closed early for breakfast and dinner

didn t have room service

to accommodate breakfast room service at 530am

not have any bar soap for sink or shower or conditioner

proximity to harvard square, cleanliness, clean and simple decor. i enjoyed the gym as well.

restaurant staff including room service person were all very wonderful

no restaurant or room service.

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

water, tea and coffee bar was very appreciated

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

room service and maintenance were kind

paint on light fixtures, old faucets in shower and holes left over from moving shower curtain bar 2 times

clean comfortable nice staff pet friendly

laundry: you need to pay for a load of wash ($2

the fitness room open 24hrs, the self service laundry room are plusses

like when i first walked in the kitchen area the fact that there was dishes there, the bed and the tv with a

i never recommend to have kids there 2 dishes etc

the reception, location, cleanness, and the gym!

additionally you advertise laundry/pressing service, but again, no

decent gym but no pool or spa would be nice

didn't like the fact that there was no room service

wifi always loses connection

the gym was well equipped

it is very unfortunate for such kind of classy hotel, no gym and no laundry facilities

breakfast wasnt worth 18$

stayed over new year's eve and the hotel had a late check out the following day which was a bonus

i was upgraded to a suite and enjoyed in room service that was exceptional

the staff were friendly and greeted our kids with care packages upon arrival

there are self service options: hydration stations, microwaves, laundry room for guests

they also have a nice laundry room for guess

the next best part was the guest laundry and super comfy beds

laundry

s modern, clean, has a gym, and great staff

laundry room

it would be very helpful if there was a coin laundry

no laundry

laundry service was not available. bed was small. wifi was not stable.

there was a pet fee that was not disclosed until i got there

t include wifi that would have been an additional charge so i had to use my hotspot no on-site laundry the

the kids got cold fast and could not really enjoy the pool

it s hard to get phone service in the building so the wifi came in particularly useful

nice gym

complimentary wifi with hilton honors program

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

the fitness center including a lap pool was the nicest fitness center i have used during business travel

two ladies at the breakfast are the best in terms of service and hospitality

super comfortable room, big bed and bathroom, amazing a la carte breakfast

they made us feel so special (especially the kids) with extra amenities and treatment

for example, you could provide mugs instead of disposable cups in the room and not wrap clean laundry in so

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent

laundry bag in room

laundry service is good

careful if sending any laundry as takes longer than they say

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

no proper laundry service, only service

good location close to everything, restaurants in walking distance, friendly staff, laundry

the restaurant/ bar downstairs was fantastic

moving to boston and travelling with my cat, i really appreciated the pet friendliness of the room and staff

the laundry room was occupied all night, and no one there to remove their clothes.

half of the laundry machines are out of order

the staff was great, wonderful breakfast and loved the location.

the rooms are clean and fully equipped with a kitchen and everything you need

big clean lobby, easy parking and quick check-in

no pool? no gym?

the room service team was exceptional, and every meal i ordered was absolutely

the spa was incredible!

the gym is super.

spa was terrific. room service very good. staff throughout the hotel were outstanding.

breakfast was lack luster and one of the washing machines was out of order which made laundry a little tricky

no in-house laundry service

on top of that, the internet didn't work after new years, and they had no laundry available either

the staff are great and breakfast was good. the hotel is pet friendly. the rooms are large

i like swimming pool and gym service

no complimentary wi-fi, laundry prices seemed exorbitant

used free laundry to dry clothes stood out in snow at patriots nfl game

we needed to do laundry and there were machines we could use

i wish there was self laundry service

the courtesy laundry room was very helpful

room service and meals available via room service was/were excellent

loved having the gym onsite - really comfortable place to spend the night.

free wifi

no hand sanitizer in the gym area

the small gym had all the basic equipment travelers would need and the location was superb

the gym is too simple

it would have been nice to have a bigger gym.

they refunded an incorrect wifi charge without problem when i reminded them of my bonvoy status.

the vending machine is way over priced, there s no laundry services, the gym (which is barely anything ) is

no laundry facility t

no laundry facilities

no gym no restaurant no laundry service rickety slow elevators

wanted a place for laundry as we were on an extended trip, everywhere says they have laundry even signs at the

no laundry bag was provided

also, you can use laundry service if you pay 10 dollars per a bag

great location, flexible check in and laundry service.

the cafe downstairs was delicious, great for breakfast and a late night dessert/drink

was great the bar the staff the food my room was great

no coffee maker in the room. no laundry bag.

not have laundry, such an inexpensive addition that would be an excellent investment and a game-changer to

had laundry done by outside service

from reception to room service to concierge everything was great!

i did not sign up to stay in a covid infested cesspool full of college kids

rooms are unique and classy but not weird. staff nice. location perfect. free gym.

breakfast should include hot beverage options other than plain coffee miss a gym in the property

incredibly bad wifi. not suitable for work.

the nighttime clerk was nice when ice machine was broken he was prompt with getting us some kitchen

wifi is very good, the beds are very comfortable, and the breakfast is excellent and included in

good facilities (gym, laundry room) and the staff was super nice and helpful

the space of the room - the friendly staffs - laundry

big room and laundry facilities

laundry room was convenient

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the

absolutely beautiful hotel with darling rooms. room service was delicious.

i had breakfast at the oak kitchen restaurant, it was good and the staff were very attentive.

the room service is great and fast

location and beautiful building. gym was wonderful.

staff kindly accommodated our request for early check in

used the hotel laundry service which ended up disastrous

disappointed with the laundry, so small and dirty. and no breakfast provided.

room service is good

room service was excellent. i loved the burger!!

comfortable beds, heating/ac worked fine, and a nicely-appointed gym (two racks of dumbbells, squat rack, lots

question we had they answered they were just lovely people and it was a beautiful facility the pool the sauna

breakfast was disappointing

good but not remarkable breakfast with excellent staff

there are no dressing rooms in the pool area, so we had to wait around our room for hotel staff before making

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

the wifi

bistro room service is hit or miss

the hotel is spacious, and the facilities such as the gym and pool are well-maintained and not crowded

big free parking

took my kids for a mini getaway to beat the heat, they loved the pool, swam for 2 days non stop!

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

also a big plus that the hotel has self-service laundry

a big plus for the free diy laundry service

they have housekeeping every days the place is well secured, laundry facility and a gym.

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

our room was close to the laundry room and we were smelling cleaning supply

laundry facilities available

nice to have laundry facilities and the breakfast

staff very friendly, parking was great, location excellent, close to major highway

small pool with lifeguard

liked there was a laundry facility

only problem which really wasn't the fault of the hotel, but there were some kids/teens running up and down the

this is a minor issue, with plenty of food delivery all around, and the microwave at the snack bar in the lobby

there had been a bar that stayed open later, to end a night with friends more relaxed rather then have to go to

the kids were running up and down the hallways