the service for breakfast was a little slow. but the food was great.

the complimentary breakfast was excellent as was the coffee

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

however, pete went out of his way to accommodate us at the bar and

there is a very good restaurant and a bar onsite

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

well-appointed room with full-sized refrigerator, stove, great shower, comfortable bed; excellent breakfast with

also love the full kitchen in rooms

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

pet friendly safe area was large, clean and very nicely maintained. easy in and out.

there s also a heated indoor pool & full sized gym

pet friendly. rooms were fairly clean with upgraded feel

only half of the washers in their laundry room worked.

laundry is also available for free and easy to use

location, kitchen, free laundry and dryer. breakfast also was very good.

having a free laundry room in the hotel made things much easier

the breakfast was decent and free laundry room access

service and facilities haven t come back since covid restrictions - no room service, no pool

beds were great. great pool and great hours for pool

property is comfortable with lots of parking

everything is clean and the pool is finally open again

the pool was still closed, however, with my travel itinerary i would not have swam much but the option

in laundry room and room

location, kitchen, and laundry on site

laundry was not free vendor machines were not in working order loss money to much noise

we even used the on-site self laundry

the room was next to the laundry/maintenance room and the machines were running all night along with this

couldn't find the laundry machines even though there was signage

nice n quiet kids had fun in the pool stores close by and close to highway.

kids were swimming at 3p

stations within walking distance for us to grab some drinks or snacks without having to pack the kids up to take

the wifi

very clean and free laundry. the bed was incredibly comfortable.

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

laundry was convenient

hot chocolate and use of a laundry

downside of our stay was the lack of laundry facilities within the hotel

every detail from check in, to candy station, to wifi, to bedding was exceptional!

the swimming pool and how warm the pool area is. it feels amazing!

the bar hours were only until 11:00. i think another hour would have been nice.

i really like it: trendy and nice lounge area with a great vibe, super friendly staff, a nice gym, convenient

i used the laundry and it was great

big parking lot! clean room, kind staff. breakfast was very good!

no free wifi. no bar or restaurant.

the room upstairs must have had kids. they were running around and it was a little disturbing.

pet charge is too expensive and booking

one plus was that we arrived at the hotel with quite a bit of dirty laundry

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

it has a guest laundry which we used. staff very helpful.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness, nice staff, breakfast, gym, laundry facility

do not have laundry facilities, only one elevator working at the time

the restaurant staff is not good. it is much better if the hotel has coin laundry service.

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

no onsite washer, dryer for laundry

no place to do laundry

location. laundry on site. pet friendly.

pet friendly and front desk said can stay on any floor

there was plenty of free parking and free internet as well

a bar or small restaurant at night. many places around close by 9pm.

was very quiet, decent price, and kids loved the pool

excellent property. except for a no working laundry everything else was fantastic.

didn?t have laundry bag

need more laundry machines..

my room (222) was next to laundry and shook in afternoon due to that.

need more laundry machines..

also nice to have laundry facilities

also, there was a pile of dirty laundry and food right outside my window

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

laundry room smelled horrible

laundry room was smelly and wasn't very clean

the gym. treadmills had noises when walking.

kids in pool too late and pool was cold

pool was smaller than expected

the starbucks, restaurant & bar in lobby.

the gym was well equipped

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

the laundry facility is great

the cost of laundry in the room rate would be a nice touch

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

good laundry facilities at a very low cost downstairs

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

everything is provided minus your own laundry

laundry facilities were handy

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

laundry facility in the building and bbq

the staff was very nice and helpful, the pool was lovely, the room was clean and comfortable and it's in a

convenient location. on site parking. very clean. nice front desk staff

free wifi didn t work then i didn t have the option to go back and use the paid wifi

good parking area and near the highway

restaurant & bar on site

no direction to the floor where the laundry room is located in the building

much as i like dogs, the hotel is pet friendly but the rooms spelled like dogs

rooms smell like pet dogs and cannot be cleared.

the wifi was difficult to access. i was unable to connect.

the gym the pool. the bigger towels for us plus size girlies.

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

no bath robes, swimming pool water is a little murky.

the back of the hotel is right on the highway if you want to have drinks on the patio of the bar or lobby

the gym was full of kids and very noisy

also, the breakfast was fantastic

very clean rooms complimentary guest laundry

very busy site, parking free but you need to search for a space

parking available and great restaurant and bar in lobby

the indoor pool is a plus b/c of rain, kids loved it

there was even an omelette bar that was included

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

laundry room

smoke in the kitchen

breakfast & pet friendly are a major plus

was great- fresh smoothies a nice surprise after using the gym in the morning

i was able to do laundry! pool was great and room was amazing!

did not gave more on request, answer was all towels were in laundry

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

limited laundry facility and one of the 2 dryers would not dry

i was told it was the laundry room which isn t even near our room

bathroom area was very small and also it doesnt have on property laundry services.

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

you have to walk through the laundry and bar service areas to get to the room

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

spacious, clean room with kitchen. plus laundry and small fitness room

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

there is a coin-operated laundry room on site

booking. com photos need updating to remove bbq and laundry, as not present now.

separate coin-operated laundry facilities

lack of things in the room like laundry bag, electric kettle

is no laundry and i didnt have a car to travel easily to do my washing

if they had laundry facilities and the price is one so high i would have stayed there

room felt like it was a half mile from the desk and located across from the laundry and cleaning staff

room was next to the laundry and work area and was loud from the workers talking and setting up

that the laundry is gross and holds water and loud!!

onsite laundry facilities

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

they have a pool and excise facility and where you con do laundry it's got all the things a person needs when

some of the corridors and the laundry need refreshing, maybe more light or new carpet

laundry

there are self service options: hydration stations, microwaves, laundry room for guests

the next best part was the guest laundry and super comfy beds

they also have a nice laundry room for guess

bar and lounge area is comfortable and loved the salt water pool

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

no guest laundry facilities

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

the gym had garbage and a random sock on the floor

location was great for my needs and it's really nice that the hotel is pet friendly.

also no laundry

called ahead to make sure they knew we were bringing our pet in case a specific room needed to be held, they

free wifi

restaurant / bar was near the front of the hotel, very convenient

the place isn't 4 star quality, just has the 4 star boxes checked: newspaper/check, small gym/check, in room

missed laundry services but it was ok.

no laundry facilities, no safe in rooms

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

stronger wifi in the room

the gym is 24 hours which is great

room smelled like dirty laundry immediately

small exercise room and laundry (cheap

laundry facilities great

the parking lot was difficult to get in and out when there was a lot of traffic

gym and swimming pool are nice

laundry facilities and equipment in the lower level were dirty

we ordered room service for dinner and it was very good quality and there is a starbucks in the lobby

only for me night but usually i like to take a early morning swim & soak in the hot tub but the pool didn't open

we paid for the breakfast for the family of four (two parents, and two kids) when we booked the hotel (it asks

gym/pool

no laundry on site

i wish they had a laundry room; it would have made my stay even better!

missed having a guest laundry to catch up.on washing

no laundry facilities

hard to get out of parking lot due to traffic . no laundry facility

no laundry service

us the worst room available next to the laundry, pool & gym

our roo. was across from the laundry room and we could hear the night shift staff talking

no laundry facility on-site rooms are kinda small

the pool was broken and under repairs

breakfast was as expected

the breakfast was great and the staff were so nice and very helpful.

big clean rooms, close to a lot of restaurants and cafes, friendly staff, good gym and pool

comfortable beds, kitchen was nice .

chick fil a,pool,breakfast

great laundry room as well

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility,

no plastic laundry bag provided to take home dirty clothes as you usually find in the closet at most hotels

plenty of parking space. nice laundry room.

we liked the convenience of the location and the facilities offered (workout, pool, laundry, common area with

none. but if i can make a suggestion, laundry room would be nice.

no fridge no laundry

was horrendous, no on-site laundry, tv access was extremely limited

laundry is worst i ever had in my travel life

not an issue but would like to suggest that a coin laundry for guests would be great.

room had a ripped curtain and the pulley gym equipment was a little rusty (treadmills and elipticals and bike

pool was dirty. had hair and brown speck flooting. i would recommend cleaning daily.

the bathrooms only had 3 towels for 2 of us and room service every other day

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels

good shape, check in & out very efficient, car parking free and plenty, first floor lively with bar and sport

looking at the building from the outside, it looked awful, with laundry hanging in the windows and a lot of

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

laundry machines broken

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

was a pile of used laundry on the floor outside our door; more piles of used laundry in the hall

it was clean, parking was easy and it was close to everything i needed

rooms were very clean, they had a heated pool for the kids and bar for adults

was no option for room service from the hotel restaurant

breakfast was great so was the location. my kids had a great time

it has everything we need-laundry, food, kitchen, gym

great hotel if you have pet with,

selection of breakfast , friendly and helpful staff, clean and comfortable room - value for money

wish there was a hot tub as well as a pool.

was tattered, breakfast was minimal, window shade not working, unheated pool room, no glasses in bathroom, dirty

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

free parking, helpful staff, quiet,good price for the amenities provided, well-appointed kitchen, nice pool

pool was smaller than i thought, but not a dealbreaker - didn't end up using it

was a family with young kids staying upstairs and it was very noisy of them stomping

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

guest laundry not provided

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

hotel is 5 minutes from our kids' house has free breakfast, free indoor parking and free wifi -- all worth good

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

the room and the pool were clean

clean, free parking, good free breakfast, helpful staffs

parking was challenging

to accommodate breakfast room service at 530am

bar closed at around 10

good location good gym

no room service and restaurant closed early for breakfast and dinner

no room service, no mini bar, no room cleaning

laundry out of order, apparently for days

i also want to use the guest laundry, but was told the dryer was broken

laundry room - was located deep in the south side and requires some walking through corridors and

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all

if you are a hotel you really should have a laundry room

no do it yourself laundry

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

they were nice about late check out

and dinner from henrietta s table (and brought it up to our room as there is currently no room service) and

laundry service was very efficient 4

the wifi didn t work very well. i had to use my phone s data to connect.

my flight arrived early and i requested and obtained early check in

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

also a big plus that the hotel has self-service laundry

beautiful and spacious hotel with a wonderful restaurant, gym and laundry room !

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

they have housekeeping every days the place is well secured, laundry facility and a gym.

the washing machine also broke down and we could not do our laundry

restaurant staff including room service person were all very wonderful

no restaurant or room service.

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

water, tea and coffee bar was very appreciated

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

i also had to follow up with the hotel to get my laundry returned

we loved the location, peace, rooftop bar facing harvard.

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

room service presentation

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

covid 19 messed up our pool experience.

no room service or continental breakfast other than that it was perfect

room service and toiletries we had forgotten were to our room especially fast

amazing breakfast

i've stayed at others in which the pets were all relegated to the ground floor, do you have any non-pet floors

clean, quiet, proximity to shopping and encore casino, as well as ability to take subway into the

breakfast is ok.

great gym i loved it!

shops and facilities around the hotel and great laundry facilities

the laundry facilities were very useful

24hour gym nearby cause loud bangs and thumping with gym goers throughout the night.

if you don t have time for breakfast there s a small kitchen in your suite that is fully equipped with

i liked that the kitchen area has the necessary things for cooking and eating to make staying there comfortable

had laundry facility which was great

the coin laundry was clean and available most of the time

laundry lost my favourite clothed, even of the money was reimbursed, it doesnt

hotel had laundry machines that required quarters, but no quarters were available for change at the front

view of charles river - breakfast was good room and the hotel are exceptionally clean guest laundry self service

have to ask for clean laundry 24 hrs in advance

they had a free laundry machine and dryer

free laundry machines and comfortable beds.

there could be more laundry facilities.

appreciated the free laundry facilities and the fitness center as well

good breakfast, there is a laundry room

wifi was good

is no room service

niki t the bar was especially great, very attentive

good gym and excellant breakfast

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their

did not like the $100 pet fee - it is outrageous

gym and pool facilities are nice

modern ascetic, kid friendly pool, valet parking, location, walkable restaurants and family activities, shopping

new and clean, nice pool for the kids

additionally you advertise laundry/pressing service, but again, no

we weren't able to use any facilities other than the gym with few equipments

wifi did not work in our room

too small a gym for hotel that size

the staff was friendly towards my family and our pet

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

laundry using system

they said they hadn t got laundry back

were doubles not queen no laundry

the breakfast was pretty decent for a 3 star hotel

no laundry service

no laundry facility

wifi was too weak. wasn t able to access wifi inside the room at all. tub was dirty

their ad, breakfast was included

clean room and a comfy bed. cable tv, wifi

laundry room was very dirty

breakfast was not available during covid.

the breakfast menu offered was a good variety of fresh, tasty la carte items

they were friendly, helpful, so good to my kids and made this stay all the better

bistro, 24/7 snack area, indoor pool, water pitchers in lobby for guests, newness of

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

no laundry machine, parking is expensive

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

the laundry facility where perfect

pile of laundry and trash in the hallway when we arrived

no laundry on site street traffic very clearly heard at all hours

no facilities like laundry, gym

a little pricey, inconvenient personally laundry service

very clean, great breakfast, great pillows!

kids wanted balcony view

however we love the gym and the convenience of laundry facilities

big room and laundry facilities

the space of the room - the friendly staffs - laundry

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the

easy to access to the parking at the back and the laundry room located at the 2nd floor is quite helpful; it

bed was uncomfortable, and gym was pretty small

nice breakfast included located near most attractions clean friendly staff self parking

early shut down of breakfast. most places do that.

we also enjoyed the coffee and breakfast in the morning

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min

gym was good, rooms were nice and kitchen worked out great.

gym and swimming pool

pool area was full of used towels needed clearing up late saturday night too much going on in the

however the pool area is beautiful

i was also allowed a late check out

wifi is sub-standard

i guess room 208 is right above the kitchen - don't ever agree to take it

breakfast was great

great value but does not have a full bar and only a small evening restaurant

maybe the wifi could've been better; faster and more stable.

the laundry machine and dryer in the basement was very convenient

laundry and gym within the premise is really good

staff, delicious breakfast with lots to choose from, spotlessly clean throughout the hotel, very comfortable

very nice diversified continental breakfast. newly renovated rooms.

their wifi is on and off; i even upgraded my internet access by paying extra, and there was still poor

disappointed with the laundry, so small and dirty. and no breakfast provided.

used the hotel laundry service which ended up disastrous

staff, clean room fast and simple to use room service

comfortable beds, heating/ac worked fine, and a nicely-appointed gym (two racks of dumbbells, squat rack, lots

great amenities such as gym, valet parking, and good

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

location, laundry room for long term stay

there is a great laundry facility and the breakfast was good

workout room and laundry facilities very convenient

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

also laundry facilities on 8th floor are very helpful for guests with a longer stay

the onsite laundry and gym were a great added feature

we didn t use it, but if we need to do laundry it was available and maintained

good amenities such as k-cup in small kitchen and laundry facilities on site

if you are near the laundry room you can hear the washers on

self service laundry is also a plus but it's not free, costs $6 for washing and drying

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

the kitchen has plates, pots, etc