there is a coin-operated laundry room on site

room had a tinge of dirty laundry smell

booking. com photos need updating to remove bbq and laundry, as not present now.

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

spacious, clean room with kitchen. plus laundry and small fitness room

no direction to the floor where the laundry room is located in the building

indoor pool

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

too much breakfast

helpful staff, good gym facilities, great shower!

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

the gym was full of kids and very noisy

very clean and quiet,live that, and the kids love the pool.

parking and pool

the pool was clean and fitness center was nice

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

guest laundry

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

everything is provided minus your own laundry

laundry facility in the building and bbq

everything was perfect breakfast was awesome i had a spinach omelette with cheese bacon fruit and they have a

clean beautiful early check in

the room service fees were high and the quality of the food was poor

the gym is clean and well-equipped

gym

non functional laundry

didn?t have laundry bag

excellent property. except for a no working laundry everything else was fantastic.

my room (222) was next to laundry and shook in afternoon due to that.

need more laundry machines..

which was grab and go(covid) was exceptional- bagel with cream cheese,yogurt, breakfast bar and juice and apple

they misrepresented what they stated regarding pet friendly

the breakfast choices satisfied even my super picky kids

the rooms and the hotel was very clean from the entrance to the kitchen to the rooms

plenty of parking

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

no place to do laundry

the restaurant staff is not good. it is much better if the hotel has coin laundry service.

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

didn t have a laundry room

location. laundry on site. pet friendly.

for the price it was great. lounge area was very nice and the staff was good with kids.

parking, cleanliness, interior design, ease of checkin and checkout, friendliness of staff, pool

gym area is modern and had a lot of equipment, the room was big and comfortable, check-in was

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness, nice staff, breakfast, gym, laundry facility

it has a guest laundry which we used. staff very helpful.

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

also nice to have laundry facilities

also, there was a pile of dirty laundry and food right outside my window

laundry room was smelly and wasn't very clean

laundry facilities and equipment in the lower level were dirty

great spot just outside boston! loved the indoor pool!

there were kids running through the halls all night

a lot of kids running around the property and no supervision

convention for kids competition and noisy all day

no laundry facilities, no safe in rooms

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

missed laundry services but it was ok.

swimming pool was too small,and breakfast was a little too expensive

we like having the bar for late night

no fridge no laundry

was horrendous, no on-site laundry, tv access was extremely limited

none. but if i can make a suggestion, laundry room would be nice.

not an issue but would like to suggest that a coin laundry for guests would be great.

laundry is worst i ever had in my travel life

could be a bit more spacious and the laundry was free of charge

love the laundry facilities...like the bar...parking is a little tight, but adequate

room is not too big but has everything from kitchen and sofa and a big tv

in room were in need of replacement hallways needed new carpets and walls need a paint touch up gym equipment

i like the shower in the bathroom it s so perfect for the kids

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

guest laundry. kitchen in room. comfortable bed. great ac.

the pool was warm, the staff was extremely helpful, and even though we understandably could have buffet

kitchen and definitely the chef makes every breakfast a true enjoyment

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

exploring lincoln, concord & lexington, nice & helpful staff, the tater tots from the breakfast kitchen were

there s also a heated indoor pool & full sized gym

pet friendly

the hotel bar and restaurant (great wine list

great room, comfortable bed, wonderful shower and good wifi

everything at dinner and breakfast was top shelf

my room was lovely though my understanding from my booking was that i had booked a room with a fireplace

the hotel is well situated for sightseeing in the area and car parking was easily available

the next best part was the guest laundry and super comfy beds

laundry

they also have a nice laundry room for guess

there are self service options: hydration stations, microwaves, laundry room for guests

at 250 pounds per night expect at least sheets for the kids

also no laundry

gym, no breakfast. room size to small

the restaurant / bar staff was amazing.

noticed the floor and carpet is not being throughly vacuumed so our dog picked up hairs from the ground which

free wifi, tv with many channels,very kind and friendly staff

on weekend nights, it gets quite noisy outside with kids running around

kids cried

room service: very limited menu selections,numerous items overpriced

kids' breakfast is free

placed my breakfast order on door non pet instructions on breakfast if wanted

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

there is a great laundry facility and the breakfast was good

location, laundry room for long term stay

workout room and laundry facilities very convenient

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

laundry room - was located deep in the south side and requires some walking through corridors and

no coin laundry facilities on site

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

like that they have laundry service but you will need to have quarters ready or 5 or dollar bills to get change

i also want to use the guest laundry, but was told the dryer was broken

good breakfast, there is a laundry room

wifi was good

they should have in a future, a restaurant that can serve room service.

there was no courtesy bar which is pretty standard in most hotels

breakfast, parking on site (need to pay extra), rooms are nice and clean, gym has all that i need

laundry was terrible, not a good service, i do not know if this was a one time issue they had

great breakfast

suite was huge; air conditioning was great as it was hot, the hotel was quiet, had a nice gym and pool which we

the breakfast was excellent.

we also have a daughter at wellesley so this location was convenient to visiting both kids

gym was boring, like all other

not have any bar soap for sink or shower or conditioner

no spa, rather expensive, the bar is not open during the day

didn t have room service

no room service, no mini bar, no room cleaning

if you are a hotel you really should have a laundry room

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

no do it yourself laundry

the mini bar coul;d have been a bit more reasonably priced

refrigerator packed with overpriced bar stuff

laundry service was very efficient 4

the wifi didn t work very well. i had to use my phone s data to connect.

my flight arrived early and i requested and obtained early check in

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

i also had to follow up with the hotel to get my laundry returned

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

the lobby was great. friendly staff. awesome fitness center.

room service presentation

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

elevator access to floor 3 where the gym and laundry room was

they have a laundry facility for guests which is great if you are travelling a couple of days

and the gym was immaculate and the best hotel gym i've ever had the pleasure to use

room service and toiletries we had forgotten were to our room especially fast

restaurant staff were friendly, jeffrey (manager in training) inquired with the kitchen if they could make my

restaurant staff including room service person were all very wonderful

no restaurant or room service.

restaurant or bar at the property as well as the launching area is very small at the entrance of the hotel

water, tea and coffee bar was very appreciated

laundry room was very dirty

it's heated and clean with free towels, so consider it a place for kids to splash around, not do a workout

great staff; lot of breakfast choices, beautiful room and great location!

the staff is professional, and the lobby including seating areas, a business center, a small bar area in the

and the staff in the reception area and restaurant bar were phenomenal

had laundry facility which was great

the coin laundry was clean and available most of the time

hotel had laundry machines that required quarters, but no quarters were available for change at the front

laundry facility on premises was convenient as we stayed there for one week. near whole foods.

there was a laundry room and a fitness center

the breakfast was decent and free laundry room access

only half of the washers in their laundry room worked.

would be nice to have free laundry.

laundry

it has a nice hot breakfast buffet and even laundry facilities on site

things are a little less comfortable based on covid precautions (no room service)

in time too long and terrible room service they don t clean your room even on the third

gym is closed

everything is clean and the pool is finally open again

room and pool was fantastic

clean and comfortable. staff were nice, and great facilities. nice gym, game room, and laundry.

laundry and dryer machine is free

beautiful and spacious hotel with a wonderful restaurant, gym and laundry room !

was so grateful for the complimentary laundry facilities as we were there on a rainy weekend

liked the location, facilities including the gym and games room and free laundry for guests

self service laundry is also a plus but it's not free, costs $6 for washing and drying

one dryer in the laundry room was out of service and the other still left my small load of laundry damp

having the small shop, free tea/coffee, laundry and luggage storage on sight just made things so much easier

staff valet services laundry onsite with quarters available comfortable lounge areas evening reception well

the accessibility. the lift in the pool specifically.

then i used the laundry service and only half of the laundry was delivered back to me, so i needed to follow

no laundry machine, parking is expensive

- laundry lost my abercrombie boxers & slid in a lee cooper boxers without telling me

pile of laundry and trash in the hallway when we arrived

the laundry facility where perfect

location, kitchen, and laundry on site

in laundry room and room

quit, clean, had laundry and is close to everything!!

there were a lot of stores nearby within walking distance and laundry facilities downstairs

we even used the on-site self laundry

additionally you advertise laundry/pressing service, but again, no

staff, offered us late check out and complimentary breakfast

didn't like the fact that there was no room service

staff were so helpful, they accommodated all of our needs, room service was great, a bit pricey but the breakfast

wifi did not work in our room

i used the laundry and it was great

free parking on site

helpful staff on front desk, excellent buffet breakfast selections, well equipt kitchen.

clean, friendly staff, good breakfast.

no free wifi. no bar or restaurant.

very clean and free laundry. the bed was incredibly comfortable.

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

size of the room, free laundry, friendly staff, privacy, the bathroom products, and the curtains can make the

hot chocolate and use of a laundry

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

couldn't find the laundry machines even though there was signage

kids enjoyed the

good cable and even though i haven't used the gym or pool yet it's great that it's there

far for the price, easy to downtown boston have a pool that my kids loved quiet rooms

wifi dead zones in some places

the laundry service is very prompt

the hotel met all of our needs. the restaurant had a good variety. room service was great!

breakfast paid for

we enjoyed the breakfast and the food was good once it finally arrived, but they were unsafely staffed and

fantastic for the purposes of my trip( the staff was very helpful and pleasant but relaxed; the room service

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

guest laundry not provided

pool hours

downside of our stay was the lack of laundry facilities within the hotel

the very beginning with a friendly hostess to accommodating an early check in request

very minor, but i feel like for the two sinks in the bathroom they both should've had a bar of soap instead of

pet friendly and free parking a plus

a nice warm pool with pool toys for the kids, amazing restaurant, and they had a lot of personal touches like

staff from housekeeping to front desk to shuttle drivers; very clean hotel and excellent clean laundry facility

there s also a laundry room which we had to use and dry our clothes cause it rained on us during the football

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs

the laundry facility is great

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

also laundry facilities on 8th floor are very helpful for guests with a longer stay

the onsite laundry and gym were a great added feature

if you are near the laundry room you can hear the washers on

we didn t use it, but if we need to do laundry it was available and maintained

laundry very useful

was flozen in it we stayed for 5 nights, so it would have been great if there was a coin laundry in the hotel

the wifi should be protected. i didn't feel safe using it for work.

the catered breakfast every morning was amazing with wonderful staff

there isn t room service. but, the attached restaurant is super convenient.

room service took too long.

month after my stay, i got a $90 charge on my credit card from the hotel for laundry

no laundry room

restaurant food was too expensive. laundry service was too expensive

the hotel had kids running around and it was loud well into late night.

discount available on the website, but wish there were more discounts for parents picking up kids from college

bathroom area was very small and also it doesnt have on property laundry services.

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

you have to walk through the laundry and bar service areas to get to the room

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

big room and laundry facilities

easy to access to the parking at the back and the laundry room located at the 2nd floor is quite helpful; it

the space of the room - the friendly staffs - laundry

for added convenience, the hotel offers both same-day laundry service and a self-service laundry room on the

good facilities (gym, laundry room) and the staff was super nice and helpful

wifi is sub-standard

breakfast was great

this is the cleanest hotel i have ever stayed in bar none. location, right next to subway.

great value but does not have a full bar and only a small evening restaurant

breakfast was amazing, we were not hungry until dinner and the wine was such a nice touch before

disappointed with the laundry, so small and dirty. and no breakfast provided.

used the hotel laundry service which ended up disastrous

the gym is amazing

great gym and location! the t stop is in front of the door!

wasn t much around it. our room was close to the 24 hr gym so could hear weights

very clean rooms complimentary guest laundry

very clean felt safe. pool and gym were by appointment. great staff.

the indoor pool had salt water and the outdoor pool is surrounded by trees

clean rooms, nice stuff, good gym

the indoor pool is a plus b/c of rain, kids loved it

it is very unfortunate for such kind of classy hotel, no gym and no laundry facilities

fiance and i think the only thing that could have been better was the food from the room service

the rooms were fantastic. the wifi was amazing

that will be great the pictures i saw on line is not the reality this is my opinion and my kids people really

breakfast was a bit chaotic, with the wrong meal, bad timing, and an early wakeup call, but it was

we could also use the laundry room, free of charge

you can purchase laundry soap at the lobby

have to ask for clean laundry 24 hrs in advance

free laundry machines and comfortable beds.

appreciated the free laundry facilities and the fitness center as well

were doubles not queen no laundry

also, it says it has laundry but it only accepts quarters so i would need 16 quarters to wash and dry

they said they hadn t got laundry back

laundry using system

airport shuttle, which i can understand because of covid, but if you can't provide shuttle, then at least

no facilities like laundry, gym

no laundry on site street traffic very clearly heard at all hours

a little pricey, inconvenient personally laundry service

easy location, parking, and free breakfast had tons of options

location was good and the room had everything me we needed, even a small kitchen/ bar

hotel and air-conditioning very modern and small gym facilities

was near all stores,td garden and the new casino

they also have a small gym (i did not check it out but was planning to when booked) location is okay, 5 min

gym equipment very basic

nice breakfast included located near most attractions clean friendly staff self parking

housekeeping were superstars, especially the charming young lady that took care of laundry during our stay

excellent gym

top location. great pool and spa. classy decor.

the gym was also excellent well-equipped and one of the highlights of the hotel

the pool was closed

t include wifi that would have been an additional charge so i had to use my hotspot no on-site laundry the

the hotel bar was great

the wifi work well

i really liked the pool

were requested for immediately going out of the building, it was really scary time with the kids, till the

great gym i loved it!

i've stayed at others in which the pets were all relegated to the ground floor, do you have any non-pet floors

the staff was so friendly, breakfast was amazing, and the room was very clean

clean comfortable room. good breakfast . fast check-in and check-out

gym n breakfast rooms were great

shops and facilities around the hotel and great laundry facilities

the laundry facilities were very useful

availability of a tray would be nice to carry breakfast from buffet area to table area, but not really a big

convenience, the staff, courteous and professional, the am breakfast was great!

shower was the nicest shower ever. kitchenette and full fridge were nice.

laundry bag in room

for example, you could provide mugs instead of disposable cups in the room and not wrap clean laundry in so

careful if sending any laundry as takes longer than they say

laundry service is good

issue i had (which was not the hotel's fault) is that i had an allergic reaction to the sheets/laundry detergent

great but the bedding for the pull out sofa was inadequate and thin - kids were freezing in bed wearing their

the reception was really nice and spoke my language), comfortable room, cool amenities available (pool, fitness

woke in the middle of the night by emergency alarm and other guests. screaming kids.

it was a short stay, both the kids would have rather just stayed there all weekend

the kids loved the pool and we had the area to ourselves

the laundry machine and dryer in the basement was very convenient

laundry and gym within the premise is really good

room service only every 5th day

room, breakfast, parking and cleanliness

breakfast was amazing. selection was great.

no pool? no gym?

due to covid there is no bar and restaurant, not their fault. you can still have room service.

the spa was incredible!

the room service team was exceptional, and every meal i ordered was absolutely

the spa facility and staff were terrific.

no laundry

it would be very helpful if there was a coin laundry

laundry room

laundry service was not available. bed was small. wifi was not stable.

no breakfast included.

good location close to everything, restaurants in walking distance, friendly staff, laundry

no proper laundry service, only service

towels were in short supply for the entire 5 night stay until the laundry was delivered back to the hotel in

great gym and amazing rooftop pool with live music on monday of our stay

drink and food prices were very high. the room service menu was too limited.

bathroom & snack provided with the afternoon drink would of been great perk for the kids

wifi was free but very slow. i turned off the wifi on my phone just so things could load.

just the coffee....it is bitter and cold! however, my kids raved about the hot chiocolate!

in addition, the in-room fireplace was a surprise and we definitely utilized this feature of the room during

gym a bit older and small

room located next to laundry and gym

also, no laundry on site

i thought wifi should be included esp during the pandemic.

drive to key places in boston/cambridge - very quiet/great view - modern design in rooms - great gym/ in room

gym is a little small