bag for laundry

sons and i stayed over during a basketball tournament and there were doors slamming and screaming kids right

staff accommodated my request for early check in and late check out due to the wedding events taking place at

it was dirty pet hair everywhere disgusting

gym and pool

our room was close to the laundry room and we were smelling cleaning supply

nice to have laundry facilities and the breakfast

laundry facilities available

chose this one because they had a gym

there was a gym there so that was a plus i suppose

breakfast was very good

everything was excellent, triple a service, my compliments to the service, breakfast, and staff

i also would have liked a grab bar in the shower as the floor of the shower was slippery when wet

breakfast is a typical hotel breakfast

breakfast was horrible

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

the restaurant and bar was convenient with a varied choices in the menu

breakfast far exceeded our expectations

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we ve

very good breakfast, a good variety of food

quiet despite nearby pool area and laundry area

it had a laundry room

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

great location for a quick relaxing getaway with family or having the kids enjoy a birthday.

the kitchen had nothing to cook in the oven

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

clean comfortable nice staff pet friendly

bar and grill were closed

don t like the fact that you are placing order like being in a bar or restaurant

laundry facility

laundry facilities for guests

food at hotel bar was good quality, reasonably priced

great breakfast, beautiful property, great location

there is not just a well stocked bar but also a well stocked library in that both modern and traditional lobby

no guest laundry or pool

the bar located at the hotel was cool, had a band friday and saturday

generally good for us. the room was enough and clean. the breakfast was good.

3 or 4 large bus loads of college kids sitting everywhere not being considerate

kids loved making their own waffles at breakfast

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

old & no laundry.

excellent beds. great breakfast. perfect for family with kids.

excellent breakfast! all freshly prepared, wide variety of items, coffee was great!

gym was way too small with no windows and had the absolute minimal amount of equipment

discovered dirty laundry (2 items) from a previous guest at the bottom of the window drapes when i opened the

i could feel the bar from the sofa in my back

great location with lots of parking

this property does have nice and ample parking all the way around the building

am 79 years old and had problems with hooking up to wifi, no information in the room

restaurant not open no breakfast no laundry on premises

large parking

pool and cookies

the hotel was nice overall. the pool and gym were very nice as well.

great bar with restaurant style seating

was well worth it and enjoyed the bar during the evening

beautiful, clean hotel with nice pool area.

nice indoor pool and gym.

the pool was very clean as well

liked the staff, breakfast and the pool. the pool was nice

and the gentleman who checked me in was busy doing laundry

fire in laundry room and stairwell door for exit was blocked

the breakfast is poor.

wifi and the patio out back were nice

pool was nice. hotel was quiet at night. lots of convenient parking.

laundry on site was important as we were there for a lacrosse tournament

free laundry powder and dryer sheets as well as the staff

there are laundry facilities on site

room they assigned was loud next to laundry mat for the entire hotel

it also has a very nice gym and open social area

we took advantage of the gym and the laundry facilities

laundry was expensive too

front of my room there was a laundry room and because of the fact i was sleeping in a living room it was a but

the staff including the kitchen staff were all extremely pleasant and helpful

hotel is definitely kid friendly and pets

little kids were running up and down the hall all night.

location, bed, breakfast, pool.

kids running in the hall

little kids were running up and down the hall all night.

apex center in areea is a draw for kids so hotel has lots of families

the dryers were all out of service so i could not do any laundry.

breakfast, laundry facilities, pool

laundry room excellent

s a comfortable hotel with the necessary facilities (the laundry room was a great benefit ) and very nice

beautiful. very nice. clean and new. nice pool!

this hotel as it said it had a guest laundry but it didn't - you had to send clothes away and we didn't have

no laundry

no self-service laundry, shower pressure was weak, and started in a damaged room.

there is no laundry facility for guests

breakfast and room service food and front desk customer service!!!

had pool, fitness room and laundry

laundry

laundry underneath my bedroom was very loud too

the self service laundry was out of order for the 3 nights we were there.

was very good room nice, clean and comfortable kids enjoy the pool

breakfast was great, rooms were perfect size and very clean

sam was there when we checked in and i'm blanking on the lady who helped us with a late check out so that we

kitchen

breakfast, cleanliness, pool and outdoor activities

it was wonderful having a full kitchen even if we only used it to make coffee

laundry facilities and equipment in the lower level were dirty

great spot just outside boston! loved the indoor pool!

also ordering room service was difficult due to lack of staff (i had to walk down to front desk to get their

was one of the worse i have ever had not tentative, not respectful and cared less of me and my 2 kids as customers

with teenagers stampeding the hallways, police were involved and they could not find all the kids so ultimately

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

breakfast was exceptional considering it could have just been coffee and muffin

parking, location is very convenient, room was clean, breakfast bar was clean and the food was fresh

the gym was very warm but they brought in a fan and it was fine. nothing negative to say

room was comfortable and breakfast was great.

staff is wonderful, and the breakfasts were fresh and hardy

clean. friendly staff. great breakfast.

beautiful room and full kitchen was exceptional....feather bed and pillows perfect!!!

gym area was nice as well

those who are long term stay guests like us, not enough kitchen utensils

was told twice by the front desk that each of the four floors had a guest laundry room

breakfast was very good.

awesome pool and spa tub. receptionist was awesome.

breakfast on the last day of our stay and wished we had got earlier on the other days to partake of

great staff. good breakfast.

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

good size fridge in kitchenette great breakfast smart tvs so you can access your netflix great pool

love to stay again for my self mom as we have a a rough time i need a night to my self at yall pool thanks again

never got to have breakfast

bedroom and kitchen kitchen

no direction to the floor where the laundry room is located in the building

helpful staff, good gym facilities, great shower!

pool

the bar tender/ restaurant staff were fantastic

too much breakfast

i could hear the ice machine, the laundry machine and people talking in the hallway all the way from the bed

kids running in hallway making lots of noises in pool late st night unsupervised kids being loud

plenty of parking spaces

kids running in hallway

plowing of the parking lot was awful

the breakfast was awesome

clean. newer construction. nice shower. nice desk. very fast wifi. great value.

spacious, well designed rooms. good wifi and tv. very clean.

the rooms and the hotel was very clean from the entrance to the kitchen to the rooms

was great, only thing i got there at 10:00 exact and the staff was already closing the kitchen at 10:05

it has everything we need-laundry, food, kitchen, gym

ample parking

excellent breakfast and staff were helpful and professional

very loud, kids running the halls all hours of the night

pool was a bit cold for being indoors in the summertime.

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

spacious, clean room with kitchen. plus laundry and small fitness room

stom eggs for breakfast, restaurant and transportation recommendations), a full apartment, laundry& exercise,

separate coin-operated laundry facilities

laundry room smelled horrible

laundry room was smelly and wasn't very clean

also, there was a pile of dirty laundry and food right outside my window

of laundry stacked in the hallways wasn't clean no staff long lines restaurant wasn't open as

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

laundry facility in the building and bbq

everything is provided minus your own laundry

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

guest laundry

gorgeous, clean, looked very high end. staff were great. pool was wonderful.

the gym was well equipped

the cleanlieness and beatuiful decor and great beds and the mini bar is always a great touch.

have more outside space to be with kids can t understand why the parking is paid at this distance from the

other than that was an amazing stay with expensive room service

really enjoyed the pool

no room service and the food was wasn't the best

the pool was a big hit with my kids

was in the area to run the boston marathon, so being able to use the shuttle to get the start line and be picked

the beds and pillows are amazing, the pool and bar are next level

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

workout room and laundry facilities very convenient

there is a great laundry facility and the breakfast was good

location, laundry room for long term stay

laundry services are forcing the user to pay cash only, without possibility to have coins paid with

location. laundry on site. pet friendly.

limited parking, not enough toiletries for family in room.

was underwhelmed by the size of the pool but loved that it was positioned next to the outdoor courtyard

one of the amenities was that the hotel is pet friendly

was very quiet, decent price, and kids loved the pool

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

no place to do laundry

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

no onsite washer, dryer for laundry

didn t have a laundry room

my room (222) was next to laundry and shook in afternoon due to that.

need more laundry machines..

excellent property. except for a no working laundry everything else was fantastic.

need more laundry machines..

non functional laundry

cleanliness, nice staff, breakfast, gym, laundry facility

it has a guest laundry which we used. staff very helpful.

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

one plus was that we arrived at the hotel with quite a bit of dirty laundry

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

room was clean, beds were comfortable, room service was great

kids' breakfast is free

staff very accomodating for early check in

gym was good, rooms were nice and kitchen worked out great.

rooms, pool, gym, decent restaurant, comfortable bed

laundry was terrible, not a good service, i do not know if this was a one time issue they had

on arrival by $150 pet fee for our dog for one night

kitchen for help with young kids. chris at the front desk was very welcoming

the kitchen area

hotel itself was very nice what i was turned off about was that they had pets urinating in the elevator

bathroom area was very small and also it doesnt have on property laundry services.

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

you have to walk through the laundry and bar service areas to get to the room

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

gym is too small

you also have access to their sister property for the pool

pool, laundry, ice machines all work properly

the ice machine was not working, no guest laundry- it was taped off with trash bags

the walls were stained everywhere and the laundry room was in terrible condition

the staff laundry room had flooded and thus the whole hallway smelled of mist and mildew

the guest laundry services;great idea loved the fitness facilities loved the pool loved the location

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

guest laundry. kitchen in room. comfortable bed. great ac.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

day the bar was closed so after breakfast, you couldn t order food from the sister hotel

the hotel also had a nice pool

no laundry facilities, no safe in rooms

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

missed laundry services but it was ok.

kids loved the pool and swam every day 2

com and or hotel were not transparent about pet policy

the laundry room is closed

go through the front desk and then they lost the key so for 2 of the 5 days i could not exercise; laundry machine

large room, very clean! big plus for the fridge. thank you for a free parking.

breakfast

it had some recent renovations within the pat 2 years. the staff was great! parking was free.

fabulous in every way: the staff, the breakfast, the room and the decor

complimentary continental buffet breakfast

complimentary continental breakfast was exceptional

great room, comfortable bed, wonderful shower and good wifi

breakfast was fabulous with a menu that changed daily

updated decor, breakfast, pool

in room coffe was not good but the coffee downstairs at breakfast was great

room had electrical issues in kitchenette

room was very clean i loved having a kitchen area and pull out couch

also, wifi could be offered to all guests, not just those who join marriot bonvoy

good breakfast, there is a laundry room

weren't many amenities for the price, complementary breakfast or discounted happy hours at the bar would have

they don t have a room service every day, just every three days, i stay for four days and nobody clean my

have to pay extra for breakfast but it is worth it, very good european style (france, italy), bar in the evening

there was no courtesy bar which is pretty standard in most hotels

on site facilities such as restaurant/bar and gym were very good

no room service

enough parking and clean this

of parking on site

local amtrak station, some staff had attitude, it was difficult check in (computers not working), wifi code

clean and quiet - laundry

dryers in the laundry room are in poor condition

on-site laundry was nice too

the breakfast is always great and my kids love the pool

layout of the room. having a kitchen.

couldn't find the laundry machines even though there was signage

nice n quiet kids had fun in the pool stores close by and close to highway.

pancake machine didnt work for the free breakfast but other than that it was a good stay

and heard kids running back and forth yelling downstairs we were on second floor then heard people talking

far for the price, easy to downtown boston have a pool that my kids loved quiet rooms

good breakfast very nice quite environment excellent place if you ever want to get away relax

we enjoyed the pool before we left the next day

no room service. but they have all you need in the building.

very good bar and restaurant

arrived to check in at 11pm on a friday and there was no room service option available, as they had already

price to do laundry was a bit much but i guess since not everyone uses this service it's not a big deal but 2

wasn't expecting there to be a kitchen and fridge so that was nice

smelled horrible gym had minimal equipment, room smelled bad so i didn't even bother

great price for a suite with a kitchen, very clean and comfortable!

pet friendly

room location near laundry room and pool very noisy!!!

pool the laundry dryer was broken i didn't know i had to ask for maid service i paid too much for what i got

parking late at night not a lot of time for breakfast extra charge for reserving through

sadly, i had an early meeting in norwood for 8am so i didn't have time for breakfast. :(

there's free delicious breakfast in the morning and free parking

liked there was a laundry facility

the kids were running up and down the hallways

the bar closes early :-(

there had been a bar that stayed open later, to end a night with friends more relaxed rather then have to go to

we had a broken dresser. couldn't connect to wifi

like that they have laundry service but you will need to have quarters ready or 5 or dollar bills to get change

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

they also have a laundry onsite and they serve breakfast daily

no coin laundry facilities on site

we needed a laundry, i think every hotel needs laundry facilities this was difficult for us staying 4 nights

s a laundry on site

somehow got charged for wifi, which is just wild in this day and age

front desk and breakfast are great

location, wifi, no bar and restaurant

breakfast was ok

nice room and very clean buildind, also free laundry available

laundry

would be nice to have free laundry.

laundry is also available for free and easy to use

laundry room access is definitely a plus when travelling with kids however the fact that the staff

location, kitchen, and laundry on site

the room was next to the laundry/maintenance room and the machines were running all night along with this

we even used the on-site self laundry

laundry was not free vendor machines were not in working order loss money to much noise

there were a lot of stores nearby within walking distance and laundry facilities downstairs

did not know $10 daily parking fee when i was booking

but now probably not going back due to the parking

not notified pool would be closed.

super comfortable bed, great pool and super friendly staff. couldn't have been happier!

a quick breakfast bar for on the go

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

very nice beds. free laundry

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

hot chocolate and use of a laundry

laundry was convenient

there was even a laundry room at the hotel

the laundry machines were 4 dollars each

breakfast was no better than much lower level hotels. fair at best.

beds comfy good breakfast

closeness to patriot place! awesome breakfast, free parking, large spacious rooms!

downside of our stay was the lack of laundry facilities within the hotel

we also liked the free parking that was both covered and uncovered

also the room service and bar were exceptional as well

i really like it: trendy and nice lounge area with a great vibe, super friendly staff, a nice gym, convenient

they charged us a surprise $200 pet fee making the room almost double the price

i also had to follow up with the hotel to get my laundry returned

the nespresso machine in my room was dirty, and i had to follow up to get my laundry returned

beautiful rooftop and graciously arranged restaurant and bar to lighten the day

we loved the location, peace, rooftop bar facing harvard.

room service presentation

indoor pool would have been nice!

my kids typically share a bed, but one uses the provided

the breakfast wasn't the best. waffle maker timer didn't work.

great location, clean and breakfast was awesome! staff was excellent!!

the breakfast offered a nice variety of options

they have a laundry facility for guests which is great if you are travelling a couple of days

elevator access to floor 3 where the gym and laundry room was

covid 19 messed up our pool experience.

pool was open 7am to 11pm everyday, with (4) kids, ranging 11yo to 3yo this was such an awesome

restaurant staff were friendly, jeffrey (manager in training) inquired with the kitchen if they could make my

i used the laundry and it was great

nice gym and pool; basic breakfast; comfortable rooms and bed; great value

spotless room. friendly staff. great breakfast. enjoyed stay. can walk to mall. pool clean.

and the breakfast was very tasty

location, parking, staff, room spaciousness, and peacefulness are all reasons to return.