you have to walk through the laundry and bar service areas to get to the room

bathroom area was very small and also it doesnt have on property laundry services.

should have daily laundry facilities and owner should remove carpet running between restaurants, serving area

noisy since the trucks load and unload all the time, there's also a humming sound coming from the laundry room

frayed synthetic, the rear stairs and only access from the parking lot smelled badly of mold and laundry, the

it has everything we need-laundry, food, kitchen, gym

packaged covid 19 breakfast inedible. very low value inedible muffins, no healthy choices.

is unacceptable - not even toast is being offered, only yoghurt, some cereals predominantly for kids and some

it has everything we need-laundry, food, kitchen, gym

when i checked in with my cat, i was surprised with a one time $100 pet fee, and a $30 administration fee

some improvements could be done for the rooms like providing room sandals, and also laundry services made easier

clean hotel with several good amenities, a bar that also makes food, gym, pool, laundry services, a snack area

great option for pet-friendly!

location was great and parking was free

1. the wifi was decent. 2. the hotel was close to minuteman national historical park.

1) we liked the laundry area. 2) two very helpful and nice front desk guys: bernie and ethan.

long stay guests by providing regular towels, trash, toilet paper, shampoo etc & a complimentary laundry card

guest laundry. kitchen in room. comfortable bed. great ac.

a big plus: a charger for my electric car in the parking lot

finally, perfect location of the boston (10 min from alewife subway station with parking $

couldn't find the laundry machines even though there was signage

good parking, great location, and good staff but this time my room wasn't great and the lack of wifi was a

kids enjoyed the

kids said they can’t believe how it is and not to judge a book by its cover

i wanted more breakfast options.

great room, comfortable bed, wonderful shower and good wifi

complimentary continental breakfast was exceptional

everything at dinner and breakfast was top shelf

great breakfast, fantastic location. dinner on the porch with concert in the park was excellent

quality was terrible it s not the artistry on the green food that you get for room service and even the food

room smell lightbulbs not working in room dishes in hallway no plastic laundry bag in room

also, there was a pile of dirty laundry and food right outside my window

also nice to have laundry facilities

laundry room smelled horrible

laundry room was smelly and wasn't very clean

no guest laundry facilities

facilities still not functioning, guest laundry, pool and bar/cafe/buffet all closed

there was also a build up of trash over flowing from the can on the 2nd floor laundry room

but room next door had loud kids lol remember those

went down to the bar for a meal during business hours finding no one there, someone at the front desk had to

one plus was that we arrived at the hotel with quite a bit of dirty laundry

1 small bar soap, no lotion or makeup remover) -no conditioner in mounted dispenser in shower -no laundry bag

cleanliness. breakfast varieties. dimmable lighting. coin laundry.

cleanliness, nice staff, breakfast, gym, laundry facility

it has a guest laundry which we used. staff very helpful.

location. laundry on site. pet friendly.

clean, comfortable beds. room was spatious and clean. so was the gym and the pool.

children slipped and hit their head by the pool area because when the floor gets wet there it becomes very very

pool was small and too heavily chlorinated.

i only stayed one night and did not use the wifi or eat at the hotel so i can t rate those

hotel, pool was actually warm, breakfast had many choices including peach cobbler waffles

i didn't like there's no microwave in the room. it's a must when you have little kids.

have liked the hotel bar to have been open it was closed during my stay which was a thursday night

indoor pool, our room was very convenient to elevators and exits

spacious room and whole place was clean. staff was very accommodating. safe parking lot (free)

do not have laundry facilities, only one elevator working at the time

i had left it in the drawer and it was finally found hours later by the police in the laundry room in the

the restaurant staff is not good. it is much better if the hotel has coin laundry service.

no place to do laundry

maids forget to replace laundry bags, towels (leaving a different number daily) and ice bucket bags

food and room service are very expensive.

great hotel. nice bar and pool.

restaurant offers dining in, take out& room service which is nice

gym is limited

buffet breakfast was nice and i really enjoyed dinner at the restaurant

my room (222) was next to laundry and shook in afternoon due to that.

non functional laundry

excellent property. except for a no working laundry everything else was fantastic.

didn?t have laundry bag

need more laundry machines..

guest laundry

it was located right above the laundry room, so all the chemical fumes and steam came directly into our room

laundry facility in the building and bbq

clean rooms.breakfast is good. laundry is free and fitness center is also very good.

everything is provided minus your own laundry

i have wrongly been charged extra laundry of $14 which i had complained has not yet been

breakfast

updated with full kitchen full size fridge oven dishwasher real glasses and plates etc and sink

bar with limited hours

the room kitchen was a nice touch

no direction to the floor where the laundry room is located in the building

staff (they are nice, professional), breakfast, gym, lobby space, modern design...

no pool / no pool access

decor, location, gym, swimming ud83cudfca pool

they also have a nice complementary breakfast

downside of our stay was the lack of laundry facilities within the hotel

loved how clean and convenient the parking was

being able to reserve a time for the pool and gym was also different and great

very nice room (it was a room with a small kitchenette

pool size was small

for more towels they only could give me hand towels cuz the cleaning crew never finished the laundry this was

laundry room

charges on car parking

grounds, superb secluded swimming pool with a great pool man, nice breakfast, large spacious room and bathroom

when we went to breakfast, each and every one

very nice beds. free laundry

very clean and free laundry. the bed was incredibly comfortable.

stay: great location, good sized room with kitchen, friendly and helpful staff, free and clean laundry facility

silence, room, kitchen, bath, staff, free 24/7 tea/coffee, all facilities including gym and laundry

there is a laundry room on the first floor

in laundry room and room

there were a lot of stores nearby within walking distance and laundry facilities downstairs

laundry was not free vendor machines were not in working order loss money to much noise

the room was next to the laundry/maintenance room and the machines were running all night along with this

quit, clean, had laundry and is close to everything!!

limited laundry facility and one of the 2 dryers would not dry

i was able to do laundry! pool was great and room was amazing!

hot water, ants in room, laundry facility was small and dryer did not work, no air circulation in room led to

i was told it was the laundry room which isn t even near our room

did not gave more on request, answer was all towels were in laundry

laundry room access is definitely a plus when travelling with kids however the fact that the staff

nice room and very clean buildind, also free laundry available

laundry is also available for free and easy to use

only half of the washers in their laundry room worked.

location, kitchen, free laundry and dryer. breakfast also was very good.

as a foreigner traveling with a limited data plan, i rely heavily on a decent wifi connection to stay connected

not notified pool would be closed.

bar tender karen was awesome - we had a lot of fun bantering with her - it was a great experience

super comfortable bed, great pool and super friendly staff. couldn't have been happier!

i really liked the pool. it was spacious and clean and warm!

pool, laundry room

laundry machines take quarters (i hadn t used physical cash in two weeks, but then had obtain

a kitchen area was very helpful stocked with plates, cups and utensils

nice breakfast, gym and

unfortunately, the pool was not open due to maintenance.

i used the laundry and it was great

the pool and hot tub were clean and the temperature was perfect for both

a little bit annoyed there were dozens of kids constantly in it i wasn t able to use it once

it hatd to sleep when l told the staff they told me to book a odd number roomnext time the face parking lot it

the room upstairs must have had kids. they were running around and it was a little disturbing.

old & no laundry.

most of the time the staff were excellent, we encountered (as an example) laundry carts blocking the hall

the wifi would not work on a second ipad

the parking is not easy in snow storms

nice clean room. friendly staff. nice breakfast.

laundry room / microwave

breakfast

i was told by the desk receptionist that the maintenance man was working in the kitchen

well maybe it would have been nice to use the pool for more than 45 min but i understand bc of covid it s

pool was not working which was extremely disappointing my two kids really wanted to swim

very clean and new with nice pool and gym

pool too small

very clean and new with nice pool and gym

also used the indoor pool

on the thermostat, yes, but you could hear nearly everything- cars/ trains outside, the laundry room downstairs

more choices at breakfast, eg pancakes, more laundry facilities, machines seemed to be always in use

gym, laundry, great breakfast, atm, kitchen in room, well furnished

pool, laundry room, very cosy outside sitting area and

the laundry facility is great

very clean rooms complimentary guest laundry

location, pool, room

location, pool, staff

used pool, gym, breakfasts

the indoor pool is a plus b/c of rain, kids loved it

spacious, clean room with kitchen. plus laundry and small fitness room

on the second floor, there's a laundry room with multiple washers and dryers, which was super convenient for

booking. com photos need updating to remove bbq and laundry, as not present now.

room was next to the laundry and i heard loud banging when i was settling in

spacious room, refrigerator, stove, laundry, very helpful staff, good price for the

the ice machine was not working, no guest laundry- it was taped off with trash bags

pool, laundry, ice machines all work properly

the guest laundry services;great idea loved the fitness facilities loved the pool loved the location

the walls were stained everywhere and the laundry room was in terrible condition

the staff laundry room had flooded and thus the whole hallway smelled of mist and mildew

laundry facilities and equipment in the lower level were dirty

pool was a little small but that's okay

helpful waitress, and the breakfast buffet the next day was large and varied, making the kids particularly

a lot of kids running around the property and no supervision

one could also eat in the informal bar area

lack of things in the room like laundry bag, electric kettle

we wish breakfast was included in the price, and the hotel had a guest laundry facility.

room was next to the laundry and work area and was loud from the workers talking and setting up

no laundry room on site.

if they had laundry facilities and the price is one so high i would have stayed there

nice room, helpful staff (john, jacob, anita), easy parking, laundry facilities.

onsite laundry is a huge plus for those staying multiday - hard to find elsewhere

clean comfortable nice staff pet friendly

room service and maintenance were kind

was no room service but i understand it was because of covid

some of the corridors and the laundry need refreshing, maybe more light or new carpet

check-in; having a laundry facility; rooms had nice wall art (somewhat modern feel); price was amazing

onsite laundry facilities

that the laundry is gross and holds water and loud!!

friendly and whenever i needed something (plates for the kitchen, toothpaste, quarters for the laundry machine

no guest laundry or pool

was seems only for 1st night friday, on saturday i got huge headaches bcz it was arriving a team kids with their

breakfast was very good

was seems only for 1st night friday, on saturday i got huge headaches bcz it was arriving a team kids with their

wifi wasnt working and breakfast the hard boiled eggs were rubber and sausages werent fully

laundry facilities for guests

laundry facility

breakfast and gym was good

there is not just a well stocked bar but also a well stocked library in that both modern and traditional lobby

loved the breakfast bar dividing the kitchen from the lr/sofa

but twice and was only getting partial payments at a time when getting my money back even the laundry was

the good lighting in the parking lot. excellent customer service

property is immaculate, the buffet breakfast to die for, even with an omelet station witch is one of my favorites

the room was much larger than we expected and we loved having the entire kitchen to use

the gym was amazing. only wish the mood: controls worked inside said gym.

laundry facilities available

our room was close to the laundry room and we were smelling cleaning supply

nice to have laundry facilities and the breakfast

clean and bright. good gym

facilities including a small friage in the room and bothroom is big and clean, wifi works well in the room,

no laundry facilities, no safe in rooms

the services were not good i had to suffer as a foreigner to find laundry, the staff were not helpful in that

missed laundry services but it was ok.

i took my kids to go swimming would not have stayed and would be charged if we did

kids live in newton, so this hotel’s location is pretty much perfect

laundry

the next best part was the guest laundry and super comfy beds

they also have a nice laundry room for guess

there are self service options: hydration stations, microwaves, laundry room for guests

fitness center and pool

laundry facilities great

room smelled like dirty laundry immediately

small exercise room and laundry (cheap

beautiful, clean, super comfortable bed and a great breakfast

free breakfast was excellent and staff could not be any nicer

no laundry service

our roo. was across from the laundry room and we could hear the night shift staff talking

us the worst room available next to the laundry, pool & gym

no laundry facility on-site rooms are kinda small

the room was small and the access to the parking lot was poor.

huge room, very good kitchen, laundry room nice breakfast

clean and updated everything felt. availability of laundry services. kitchenette nice amenity.

only thing i loved is that boston sports clubs was right next door, such an amazing gym

we got back to our hotel on thursday night, there was only one parking space left which was on the left side of

parking was a bit of a headache but it was very busy so that was expected

with hypodermic needles drug paraphernalia trash the hallways smell of something sour rotten this laundry being

i was very pleasantly surprised to discover we had washing machines and dryers for laundry on each floor

laundry machines broken

full of boxes stacked badly, the door of the bending machine gets stuck, the big doors of the laundry facilities

a lot of work elevators dirty divots in the floor of elevators, ice room laundry area dirty, ceiling in bathroom

also no laundry

it s also pet friendly and there s a wonderful off-leash park

zac at the bar was extremely kind, genuine and professional, and monty the operational manager, made sure to

@ restaurant very helpful at breakfast time, @ the bar very friendly when we need a drink to relax at the end

nice staff. the gym was nice too and convenient because of our room location.

was horrendous, no on-site laundry, tv access was extremely limited

laundry is worst i ever had in my travel life

no fridge no laundry

none. but if i can make a suggestion, laundry room would be nice.

not an issue but would like to suggest that a coin laundry for guests would be great.

plenty of parking space. nice laundry room.

great laundry room as well

lot of trash in the parking lot, cans overflowing outside (chick fil-a next door), no change for laundry at desk

and spacious room, nice amenities, great decor, huge flatscreen tvs, great fitness area and laundry facility,

we liked the convenience of the location and the facilities offered (workout, pool, laundry, common area with

comfortable beds, kitchen was nice .

nice clean. good breakfast. nice suite with kitchen that i can cook some personal meals

breakfast wasn t great but a chick-fil-a is across the parking lot.

great breakfast

my kids and i each found something we liked to eat

missed having a guest laundry to catch up.on washing

i wish they had a laundry room; it would have made my stay even better!

no laundry on site

no laundry facilities

laundry

love the laundry facilities...like the bar...parking is a little tight, but adequate

could be a bit more spacious and the laundry was free of charge

the wifi did not work.

very pleased with the selections you have for breakfast.

pool was smaller than i thought, but not a dealbreaker - didn't end up using it

was a pile of used laundry on the floor outside our door; more piles of used laundry in the hall

pool was great but no hot tub was lousy. i would've liked that after a long cold day

the pool made it feel like we were in a

the kids couldn't swim the pool was under maintenance for 3 days.

the best burger ever! great room service. i really liked the vibe of the restaurant. great food.

to do laundry, dryer was out for my stsy, working so i didn't have time to go to a laundromat so had to

parking, location is very convenient, room was clean, breakfast bar was clean and the food was fresh

location , stats and breakfast

room was comfortable and breakfast was great.

nice staff, nice room, good bedding, nice breakfast.

early check in made it possible to get lots of rest after several nights of little to no sleep

we stayed in march 2021 and they were allowing guests to book a time slot to use the pool, which a lot of hotels

the gym and swimming pool were also clean and well equipped

accessible bathroom needs to have better non-skid coating on tub and a safety grab bar along the long wall and

gym and swimming pool are great to relax after full working day

breakfast ends at 9 am, that is very early to end breakfast.

everything was excellent, triple a service, my compliments to the service, breakfast, and staff

breakfast was not great

the breakfast was spectacular, the cleanliness was superb, and the entire property looked brand new

it was a nice breakfast, staff was very accommodating

asked the lady at the front desk for the laundry and she said i had to give her my room number before she can

breakfast was great

breakfast

the guys working the breakfast in the morning were great, very quiet throughout the building, the gym is phenomenal

to highways, was very clean, beds were comfy, breakfast was a bonus but not the best hotel breakfast we ve

bag for laundry

it was dirty pet hair everywhere disgusting

bed was comfy and clean and hotel was nice big shaped castle kids loved it, loved the lobby area finished reading

sons and i stayed over during a basketball tournament and there were doors slamming and screaming kids right

too many sleepover parties for kids on the weekend

right below gym with weights slamming all day and evening

basic wifi is good

pool and hot tub were amazing! conceirge floor was wonderful. everyone was nice and helpful!

very good breakfast. comfortable bed.

clean, comfortable. excellent breakfast

1:00 am on saturday when getting in, i smelled gas near the side entrance which is next to the laundry

it had a laundry room

quiet despite nearby pool area and laundry area

everything was great. breakfast, gym, pool, hottub. room was spacious and very clean.

the breakfast provided a lot of healthful choices

i would prefer such a nice hotel to have a bar area and laundry room for extended stays. thanks.

workout room and laundry facilities very convenient

laundry is available for 2$ only

there is a great laundry facility and the breakfast was good

location, laundry room for long term stay

spacious room. clean and made up daily. laundry facilities. hotel reception staff. ac

like that they have laundry service but you will need to have quarters ready or 5 or dollar bills to get change

no coin laundry facilities on site

there is an onsite coin laundry, bonus

the supermarket is very close (about 5 minutes on feet), there is a gym and laundry service too which were all

laundry was terrible, not a good service, i do not know if this was a one time issue they had

the breakfast was excellent.

breakfast, the gym, the pool, the size of the rooms and the comfort

kitchen for help with young kids. chris at the front desk was very welcoming

are not so diverse: scrambled eggs, bacon, cereals, some cheese, but you can use your in-room kitchenette to

it is a hotel just to get some sleep also no laundry facilties or eating places in walking distance

guest laundry not provided

liked suites with pull out couch, good breakfast, friendly staff, and laundry facilities.

enough; swimming pool is very small with the changing room a slight distance away; coin-slotted laundry machine

that they have a pet area away from the street, so pets don't get scared from the cars driving by

didn t have room service

gym was boring, like all other

not have any bar soap for sink or shower or conditioner

no drink service, no drinks or meals offered, no room service, no music

no room service and restaurant closed early for breakfast and dinner

breakfast was really good and plentiful

bb court for the kids was a nice idea, pool was good. location for hockey tournament was ideal.

poor customer service and rushes people in the pool he ask you how long u be here

breakfast was phenomenal

breakfast was great, rooms were perfect size and very clean

was spacious, comfy, clean, location is excellent, a bit pricy, polite staff, prompt and good laundry service,

no do it yourself laundry

if you are a hotel you really should have a laundry room

the gym is open only from 06:00-22:00 wish it was open 24/7

he also sets a high bar for front desk personnel and their attitude and behavior show it

laundry service was very efficient 4

the wifi didn t work very well. i had to use my phone s data to connect.

my flight arrived early and i requested and obtained early check in

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

laundry on site was important as we were there for a lacrosse tournament

there are laundry facilities on site

free laundry powder and dryer sheets as well as the staff

room they assigned was loud next to laundry mat for the entire hotel

it's unfortunate that parents tend to let their kids run wild these days without regard for the other guests

the pool allowed kids under 5 years old in the hot tub

would highly recommend and we will be back next year since our kids are coming back for crew nationals

would highly recommend and we will be back next year since our kids are coming back for crew nationals

don't like that the pool and spa are separate from the main resort

barely usable, unsecured wifi; 2.4 ghz is not enough data for a home router let alone a

went to the pool at 9:30am and they were out of towels and said it would be an hour before the laundry was done

put me in a room that was above the laundry, which shakes the room and is very loud

kids were very disappointed

leominster for a gymnastics meets

parking was close by

good breakfast, there is a laundry room

perfect for me the staff was very friendly and helpful i felt safe as i was traveling alone the bar and food

did not have breakfast, the kids wanted mcds

weren't many amenities for the price, complementary breakfast or discounted happy hours at the bar would have

they don t have a room service every day, just every three days, i stay for four days and nobody clean my