the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

the overall experience (i was traveling with 3 kids) was great

room only had one towel because the laundry delivery had been delayed

it wasn't summer and the pool wasn't open.

seasonable swimming pool

a problem, but communication is not that easy --some of the staff (in the restaurant and outside bar do not

we had room service once during our stay, the food was very poor

hotel is clean and pet-friendly

breakfast could have had more selection and the bar could have been open in the evening

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast was in a bar next door with bad service and a minimal breakfast

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away

good bar and restaurant onsite.

service was very slow, order at the bar if you are in a hurry

of kids running the hole day in the corridors, screaming, beating doors

the wifi only worked in the lobby, not in the rooms.

no working wifi!

provide common washer and dryer if some one wants to do own laundry

clean, nice staff and good breakfast

free parking, good breakfast, great restaurant across the street, extremely clean

and great breakfast

the hotel was packed with people. i always found a table at breakfast but just.

the wifi was terrible and extremely poor

location, staff and gym facilities were exceptional

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

good wifi connection as well

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

13) on the site, it says laundry facilities and massage services

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

near no bar restaurant supermarket

only problem is that the bar and restaurant only open mon - friday

nice location - extremely good breakfast- staff very nice and cordial

it means the restaurant and laundry close on the weekends and holidays

gym was nice and clean

there is no room service 24 hours !!!

pool, no room service after 23:00, bar closes at 23:00 and personal is very strict with that

bed was comfortable and the food i ordered through room service was better than expected

breakfast not included in the price.

good car parking and free wifi

wifi connection was quite bad, had to reconnect every 5 minutes

very well located for our purposes, very cheap, nice breakfast, i will come back.

free parking, great breakfast, friendly staff, nice room

helpful staff, clean and good wifi

good wifi and ok breakfast

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

lobby, simple and comfortable. everything clean and new. good wifi. coffee and tea were free.

decent rooms and wifi

man on reception who allowed us to park our car and trailer with bikes in the secure underground parking for

free parking

could not get the wifi to work on a windows pc and an android phone but worked on iphone.

the cafeteria saved the day with drinks and bar food

no room service until the same time the restaurant opened

basic other room facilities (no tv, no telephone, no in room tea/coffee, very patchy wifi etc

service a little rushed in dining room. no bar to get a drink no water in the room no wifi

breakfast bit too simple, only baguette with butter & jam. or packed cereals.

breakfast could be improved

the bar is nice and the restaurant seemed good

booked on the basis that there was a restaurant and as it turned out it was just a snack bar if you are driving

a mini bar in the room is advertised but there was nothing in it

swimming pool which is very disappointing also

the bar area was very comfortable

needs refurbishment, they advertise gym but all machines are not functional

they also have a big garden and plenty of space for parking

clean free parking available nice views

helped with the wifi and found me a restaurant that delivers to the hotel

it's located right nearby the road and has the parking which is good

parking is very easy

we borrowed the bikes and went for a ride, swam in the pool, had a massage and spent time just relaxing sitting

spa for 2 persons only with reasonable price, perfect for a couple as you have the spa for yourself

not a lot of place in the parking

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

the breakfast is served at your table and it is delicious and beautifully presented

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

high-speed wifi. close to city center.

fantastic value for money and being allowed to take our pet cat and keep her in the room

aircon wifi parking lovely leafy location clean towels and

wifi had some downtime

was good, washing machine and complete kitchen

comfortable bed well equipped kitchen

how hard they worked to ensure wifi with a new system.

there was no breakfast serve.

staff is very supportive, and the rooms were super clean and every day we had room service

has parking inside the building

spacious. nice bathroom. parking available. good value for a night stay while traveling.

how to rent a golf cart etc

parking sensors don't detect them which resulted in one gouged alloy wheel

parking is also good plenty underground and outside

pool opening hours weren't great either

location spa breakfast

hotel, and very easy to access with ample parking and even an electric charging point

well located. the breakfast was ok, not the best, but ok for the price

sits at the end of quite a lively area with plenty of bars

room service never answered the phone when i called to order dinner.

no room service

a lovely restaurant bar beside hotel (castizo)

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

rich breakfast with real orange juice - clean and modern room - working wifi connection - nice and professional

hotel had no restaurant or bar facility open

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

no restaurant no room service

very close to shopping malls and good fitness club

no room service, just a fridge with small amount of items

good bed and good parking..

gym was closed

breakfast is standard

nice to have a bar and restaurant in the hotel since there isn't anything else outside around the hotel

breakfast buffet was superb

stay and great breakfast

the restaurant is also very nice quality and a great breakfast included

had to miss breakfast as it starts in the hotel at 9am

the breakfast was delicious, i loved the fresh juices and the fried eggs and bacon!

like the property friendly staff, nice food, nice relaxing pool

the room at the laundry door

was stinking of cigarettes, wifi was awful, bathtub leaked water to the entire bathroom

also the bar has a small snack menu with pizzas etc

large room and clean. everything works and we had wifi

wifi doesn't work

you can buy drinks, but there is no room service, so you need to go and get the drinks yourself

it is not worth paying that much for a small inside pool with two water jets

no wifi in the cottages/bunglows

the first cabin we were given flooded upstairs while we showered the kids and water started dripping downstairs

gym, pool, room, vibe at the restaurant at dinner time

this time i used the laundry facilities, which are very convenient

no food service ud83dude03 but we had a kitchen so it was wonderful!

the kitchen had nice appliances

paper towels in the kitchen would be a plus

kitchen was not well equipped at all

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and

the gym wasn t a gym

missed the hotel bar for a drink

no restaurant or assistance in organising takeaway food no bar

mini bar fridge not working, shower broken support so you need to hold it with 1 hand

close the bar and restaurant friday to sunday

wifi signal quite low in the room. working only in a position.

the wifi in unusable if you have to work with it

very clean, great breakfast

the breakfast in the bar was even better than in the restaurant

the bar closed early.

wifi is extremely bad. breakfast could be better

place looks well maintained and no issue with parking

- room service is recommended than delivery orders or the restaurant beside the hotel

the breakfast was good with many options of pastries, milk and cheese

she also help me to get vegetarian meal at breakfast after im asking for that

very good bed and excellent breakfast. the 3rd time i stay in madrid in this hotel.

free parking. close to tram station to access madrid

the wifi was broken on arrival but was fixed during the stay.

not open after breakfast and no bar

supermarket, sushi bar and metro station all within a few minutes walk so great for visiting madrid for the

was very expensive vs the very poor customer service . breakfast was not as expected.

good breakfast and good privacy

everything. breakfast was excellent and private garage fot the car.

the hotel has clean and comfortable rooms the best you have pool

we didnt get a breakfast.

big rooms. laundry service was excellent.

the was no room service option either

from the room you get a glimpse of the golf course

wifi gave me trouble but was quickly repaired. great staff.

parking, comfortable beds, good wifi, excellent breakfast. location was perfect for our needs.

the wifi signal was weak throughout the room. it was hard to stay connected, especially for work

easy parking

pool was not open.

excellent location, clean rooms, and friendly staff. the only problem was the weak wifi signal

parking area is not

i was woken by this service being offered and a better way of collecting laundry might be worth considering

also added bonus of laundry pay machines around next block

very safe and attended wifi: free close to nice tapas bars

wifi very slow, sometimes unresponsive

no room service

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

excellent room service was great

unexpectedly very big and nice room with mini kitchenette , bath tub and shower

excellent room and very good wifi

day laundry service

wifi offered free was an unsecured network

area is great, good fast and free wifi

thought that the wifi was very poor & the room was quite warm

wifi and heating (heat pump) worked perfectly

laundry facility is costly. no provision for washing underwear and drying.

wifi very poor- none in rooms and free wifi in reception was painfully slow.

the free wifi wasn't great. you had to pay for the high speed wifi.

the wifi was poor also the breakfast was poor

breakfast and wifi speed could be better improved.

towels were really cheap material was and old, they didn't not have shampoo, the laundry prices was really

laundry room was also at our disposal

amenities such as cups, cutlery (knife, fork, and spoon), hotel slippers, cotton pads, and a laundry bag

room service at 9am

i heard complaints about the wifi not great in the rooms from friends

in addition, the gym facilities could do with being improved - there was, for instance, only one dumbbell

the wifi signal in the room and elsewhere in the hotel was excellent

no gym, bed was too hard, no iron board

property was clean and the staff were great. bar man was lovely.

access to gym center

onsite laundry was available

the hotel does not offer a self-service laundry, which is essential for longer stays.

air conditioning system was not easy to control. my kids felt cold during stay.

the pool is a bit small but good for kids and also for doing laps

the bath room is small and it's hard to bath kids as the space is so small.

i will definitely come back laundry gym it has everything

was perfect, the bed was extremely comfortable, the quality of the a/c was perfect, they had free laundry service

and has all the necessary facilities within it's premises (a bar, a restaurant, a pool, also a laundry room)

laundry does not work all the time. my isle door does not work properly.

i also appreciated the laundry services: it is super hot here, the clothes get dirty super quick, so we could

love the breakfast, i come to this hotel for second time just because of that

inside pool belongs to an external company so if you would like to go you pay an extra fee of 15 per

rooms and wifi can be improved

to personalized service and a lounge on the mezzanine level with good coffee, snacks and an open bar available

if there was an offer of disposable underwear for spa this hotel was 10/10

laundry really takes 2 days- this is not something that you would

the internet connection was really fast, the wifi reception in the room was terrible

was great and spacious; the bed was amazing; wifi fast and stable

the room was spotless with excellent and unobtrusive room service every day

breakfast was worth taking

breakfast, gym and free laundry

laundry facilities a big

used the laundry as well, they helped me with it and made it super easy

great to have laundry for guest use, close to metro & busses one block

location was good and the facilities were clean and nicely organized, i was even able to do laundry during my

recommend changing to an unscented laundry detergent

and funky decor; comfortable common spaces; good breakfast, friendly staff; able to get laundry done

breakfast was fine - toast, cerals, croissants jams yogs fruit etc and hot & cold drinks - as much

wifi was strong

the good selection of food for breakfast

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

every bottle you want to drink same for coffee there used to be complementary coffee before the gym is poor not

i used and liked the little gymn in the basement

no swimming pool.

can't order room service until 2300