room was located near to a late night bar that is very noisy until 3 am

really good value for money and staff extremely helpful (arranging for me to go to the local gym)

good wifi connection as well

if i stayed again i wouldn't bother with breakfast , i would walk to one of the local bar cafes

location, staff and gym facilities were exceptional

restaurant was closed only the bar was open.

location is ideal for travelling with pet - suitable place to walk dog straight from hotel

the cafeteria saved the day with drinks and bar food

free parking

cheaper to buy breakfast in bar rather than restaurant (toast only)

comfortable bed well equipped kitchen

was good, washing machine and complete kitchen

there was no breakfast serve.

how hard they worked to ensure wifi with a new system.

not a lot of place in the parking

gorgeous pool area and dining room with incredible food for both breakfast and evening meal

the pool is fantastic, the garden is perfect

the breakfast is served at your table and it is delicious and beautifully presented

i loved the pool and the garden

refreshments (tea), 69c sauna with allowed swimsuits as bedsheets were missing, not so warm pool with some spa

good breakfast, friendly helpful staff

also, the breakfast was really bad: fruits and yogurt were in bad condictions and the bread was hard

30 staff friendly pool closed spa good but difficult to book

breakfast was a bit skimpy and though available until 11:00 they stopped refilling the buffet by

they also have a big garden and plenty of space for parking

helped with the wifi and found me a restaurant that delivers to the hotel

pet friendly, great views, very clean and very comfortable bed. guys on reception very helpful.

wifi did not work on second floor where i stayed

car parking at rear plentiful but should have been secure

gym, pool, room, vibe at the restaurant at dinner time

you don't have room service. you can't eat in the terrace of your room.

our room was spacious, and had a wonderful view of the lake

the spa was exceptionally expensive for a basic pool/spa/sauna

location amazing view from our room and excellent service from pool attendant to bar staff including breakfast

place with a magnificent view, excellent staff and amazing breakfast

had to miss breakfast as it starts in the hotel at 9am

nice view but the breakfast was nothing special, no vegetables again.

excellent spanish breakfast

stay and great breakfast

wifi password on the page inside the room

the morning shift we shouldn't be charged for that evening, to the older gentleman working in the bar that made

the overall experience (i was traveling with 3 kids) was great

during the big san lorenzo festival), and the restaurant ticked all the boxes for adults and kids alike

excellent wifi

room only had one towel because the laundry delivery had been delayed

swimming pool closed

mini bar too

seasonable swimming pool

it wasn't summer and the pool wasn't open.

breakfast could have had more selection and the bar could have been open in the evening

also pet friendly location, we travelled with a dog

a bar cafe next door with tables on the pavement

we upgraded to the junior suite which gave us plenty of room and a spa bath that looked out to the view

breakfast does not start until 9 - no good as we played golf each day and had to go into town (500 yards away

golf course 10 minutes drive

service was very slow, order at the bar if you are in a hurry

bedlamp broken. poor wifi.

the wifi only worked in the lobby, not in the rooms.

coffee at breakfast bar needs upgrading

breakfast bit too simple, only baguette with butter & jam. or packed cereals.

basic other room facilities (no tv, no telephone, no in room tea/coffee, very patchy wifi etc

staff were astounding and nothing but helpful if travelling by moto they also have secure parking not a bad

breakfast was bread, butter and coffee

restaurant and ample parking

were not much of a service like: picking up the laundry from the room, limited time for lunch and dinner service

13) on the site, it says laundry facilities and massage services

arrived in the evening (~8pm) and there was no possibility to eat at the hotel, not even room service for a

only problem is that the bar and restaurant only open mon - friday

a large hotel, huge rooms, conveniently located near the highway and outlet, free parking.

friendly staff, and accommodating my need for late check

breakfast not included in the price.

location staff friendliness wifi

good location nice breakfast

good car parking and free wifi

it means the restaurant and laundry close on the weekends and holidays

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

no 24 room service

it was nice to have a gym in the building even tough it is very small

a 4-star hotel one expects a bit more extra facilities such as gymnasium, sauna, swimming pool or spa of good

the wifi could be a little tricky and often required some connecting/disconnecting in order for it to

wifi was not good. didn t work most of the time.

decent rooms and wifi

kind of tired looking. smallish room but adequate for a night stay. pet fee rather high imo.

helpful staff, clean and good wifi

provide common washer and dryer if some one wants to do own laundry

the value paid, at least natural water and kettle with hot drinks should be included, also mini bar should be

lovely and clean, nice breakfast, pet friendly.

breakfast was excellent

pet friendly/ close to main autoroute /spotlessly clean

i was grateful you had a gym but a few weights would be great

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

swimming pool which is very disappointing also

one of the main reasons i booked this place was because i thought it had a swimming pool only to be told

staff at reception and in the bar and restaurant were very friendly and helped with any requests we had

wifi in our room was very weak

even had a gluten free section, movie room, fireplace, walking distance to a small playground for kids, gameroom

room service even though it was announced, very little chairs/hammocs in the swimming pool area, no

good location to explore the surrounding countryside, great covered swimming pool .

good spa facilities. decent facilities.

old style shower sprayed the bathroom. thin adjoing walls. limited bar service.

location, receptionist, parking, good space, big enough.

the bar was nice, and the restaurant was busy with locals (which is always a good sign) we traveled

the terrace could be cleaner and wifi could work better.

the bar wasn't open for any food or drinks

super friendly, kind and helpful, including helping with the luggage, impeccable and affordable laundry service

fantastic value for money and being allowed to take our pet cat and keep her in the room

aircon wifi parking lovely leafy location clean towels and

high-speed wifi. close to city center.

wifi had some downtime

good wifi connexion, convenient parking in the building, variety of restaurants on site and around, very

no bar or restaurant in the hotel itself, so dependent on opening hours of restaurants nearby.

room service never answered the phone when i called to order dinner.

clean rooms and friendly staff, good quality hotel good wifi

a lovely restaurant bar beside hotel (castizo)

staff is very supportive, and the rooms were super clean and every day we had room service

showers, comfy bed, clean and tidy and great layout as we have 4 areas, the bedroom, lounge, kitchen diner and

big rooms. laundry service was excellent.

wifi gave me trouble but was quickly repaired. great staff.

very good infrastructure, clean, good breakfast, goos wifi

from the room you get a glimpse of the golf course

was closed for the summer, bar also was closed, so we couldn t get anything inside of the

this time i used the laundry facilities, which are very convenient

kitchen was not well equipped at all

better equipped kitchen. a kettle and pans would have been great

the pool is nice and was never crowded, the gym and terrace were excellent

it was cozy and very comfortable and it was nice there was a kitchen.

hotel had no restaurant or bar facility open

no room service, just a fridge with small amount of items

no restaurant no room service

room service was absolutely unacceptable

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

we, 7 people drove 3 cars, so hotel offer free parking was so convenient to us.

how to rent a golf cart etc

wifi

secure garage parking in basement, was great for my moto, tight for cars

parking is also good plenty underground and outside

more affordable laundry service would have been nice for everyday washing - or even a diy within the hotel

it took me a lot of effort not to be annoyed by everything technically the room cleanness the laundry service

the wifi was very very good .

room service will take 5 for bringing ice

good breakfast

nearness to the road. wifi was great.

machine for water or a drink, which is incovinient if guests return late at night, when the bar or restaurant

room size is small, breakfast is average. very small gym, no swimming pool.

breakfast was delicious

room size is small, breakfast is average. very small gym, no swimming pool.

also no laundry service even though it says there is one

clean laundry

enjoyed the coffee bar and the breakfast was good value for money

no information once you were in the room like cost of things in mini bar, if room service was available or how

hotel is bright new and has all the amenities needed (a small swimming pool, free parking, free wifi, etc)

clean and nice room. very nice gym for a hotel and sauna. garage was perfect for my big car.

good staff, bar food was ok. rooms very clean. gym was ok

told me the sauna was not working (the sole reason i was staying far from downtown), and that the gym

there was some awful construction work and hotel was nice enough to not make me pay for my mini bar as a token

rooms were very clean and comfortable, the bar and the food were very nice, the staff were very kind and helpful

diner in the bar was terrible, too much waiting for only one waiter, too much waiting for dishes, the menu was

promised free parking was available and wifi was also free and acceptable speed

good quiet rooms, nice breakfast spread and very helpful staff

wifi was almost unusable from the hotel room, but sometimes it's good to be offline for a while

fantastic breakfast

free parking outside the hotel, calm surroundings, very quiet at night

overprice breakfast

bed comfort, bathroom hygiene products and toiletries, breakfast and the sympathy of the staff.

apart from excellent breakfast no dining options

good location if you want to be on outskirts of city with free car parking but with convenient public transport

laundry service is very expensive and charged per

all staff speak english; i need to ask laundry bag every morning; i need to ask for free aqua replacement in

was very comfortable, staff were very helpful, room service was great and food at the restaurant was splendid

the staff are amazingly helpful and the room service is impeccable

the spa was a bit overrated in my experience, so i probably won't repeat that

laundry facility is costly. no provision for washing underwear and drying.

the wifi was poor also the breakfast was poor

there was a gym

the free wifi wasn't great. you had to pay for the high speed wifi.

paying as expensive as near hotels with one more star, nicer reception, bar and breakfast, international tv

several different types of business close - restaurants, laundry

there are coin laundry self service @300 meter walking distance, good for who need do laundry during the travel

wifi was spotty - we had to stand in the hall to get it reliably.

very good wifi (1st floor)

staff were helpful with early check in and taxi ordering

in the room there are all required things: wifi, a fridge, towels, glasses, 2 clean beds, a tv set, etc

the free wifi was excellent

breakfast friendly staff, helpful with kids good wifi connection close to metro station

wifi was good and the air conditioning worked well

breakfast friendly staff, helpful with kids good wifi connection close to metro station

front desk has given me false information about the services available he hidden that they have laundry services

such as kitchen and laundry

not very good wifi

the pool is fantastic and the entire facility has so many extra rooms

wifi was only available in the room

the housekeeping manager should check the towels - i think it has to do with the laundry soap they use

spa was not working

late check out

and clean rooms, good breakfast and great wifi

room service

> no iron device in the room. > laundry pickup , you need to give it to reception.

wifi is good

we had flexibility for early check in and luggage storage after checking out, which is really important in a

the staff were amazing especially the bar staff who could not do enough to please

service friendly everything organized pool good seating outside close pool relax food good thanks again for exe

the courtyard out our window bestowed views of hanging laundry and a scant lifestyle - not what i'd expect from

laundry facilities were a

laundry service is tremendously expensive

do not request for laundry service, your clothes will be ready in 5 days

brought two kids (1 year old, 2 years old)

laundry damaged my trousers, lost colour in some places (just one-off as i often used it, but still

bar shut too early in the evening

gym equipment broken and old, tv doesn't work in the gym

gym and pool was very good

i'm referring to the ladies i've been served by: the restaurant was full and they offered me a room service with

i wanted to get some laundry done and they did not clean my top or delivered it before i checked out (4 nights

are stingy, charging a fortune for clothes laundry service and only give you one bottle of water on arrival

a laundry room where i could do my own laundry would have been nice.

the staff was friendly and the breakfast was great

i loved the pool and sky bar which were intimate with a modern twist making it easy to relax

in a good area of madrid,tree lined streets and cute restaurants,shops,laundry nearby

was no microwave in the room to heat up food, nor was there a place to dry the laundry

breakfast

the breakfast very good too

clean room and great ameneties. good breakfast and nice staff.

be great if microwave facilities to heat food available/provided by room service/ hotel kitchen

the comfort of the room and the facilities especially for kids were superb

and the swimming pool felt like a hidden oasis in the middle of madrid

the pool and bar area were great, had lots of shade when needed and the pool service was a great plus

hotel kindly put our two kids into adjoining rooms which made our stay peaceful with our own space

in house laundry offerings are useless when only staying one night and we stayed at 3 hotels in a row for

breakfast was fabulous, and they always had more than enough

it has a nice enviroment. the rooms were clean and welcoming. the wifi was very fast.

the wifi was a bit slow. other than that, it was perfect !

location right next to subway station beautiful hotel with a bar on-site room was comfortable helpful

my sister s family was also staying at the same hotel and they dealt with all issues (kids)

doesn t have gym

not enough sitting areas in lobby, narrow hallway, no gym or other things to do

wifi was bad

rude room service, asked me to come down and get my own order.

breakfast was great and staff helpful , sadly no laundry service but i walked about 6 minutes to find a

wifi connection wasn't great, so when i had to send emails for work, it was a bit of a challenge to

after i went to reception to pay my bill and i asked if was the same price for adults and kids and she told me

everything was super. excellent wifi connection.

early check in was a plus

room very clean, comfortable beds, wifi very good. check out at 1 am.

rooms, breakfast, pool

the gym most of the equipment and as hotels go there was not much of it did not work that s the only

good wifi

very good breakfast

nice bar area and a small restaurant

high-speed wifi

variety of choices for breakfast was excellent

clean, new, nice bar and very comfortable room

wifi speed

i was woken by this service being offered and a better way of collecting laundry might be worth considering

also added bonus of laundry pay machines around next block

the pool is small.

wifi was really really slow

the room service is super nice

rooftop was closed. would be nice to be able to chill there even if the pool is not opened.

pool is small and shallow 90cm it would help if it is deeper also, it would be nice if it was

i liked the pool and the gym, the bar, really nice breakfast. was also a pretty good location.

comfortable room, nice terrace (with pool), small gym, and a good breakfast.

a nice pool on the roof, and a small but usable gym on the ground floor

don t know what they use for laundry, but the sheet smells like formalin, which you may find in a old hospital

shame no pool or spa to relax ud83dude14great

the program of the swimming pool finish too early, at 19 o'clock.

the hotel does not have a gym

amazing lobby. super strong wifi. loved working among the books and enjoying coffees.