wifi is poor. it was very uncomfortable.

place looks well maintained and no issue with parking

all ... clean, calm, good staff, secured and free parking.

she also help me to get vegetarian meal at breakfast after im asking for that

due to covid the bar shut at 22:00 and the beer was not good.

no restaurant or bar facilities at the weekend

comfortable, nice staff, good breakfast and a small gym

bad room service

no restaurant or assistance in organising takeaway food no bar

no manned bar available for afternoon/evening drinks (at least not in august when we were there)

there was a large parking area, and the rooms had excellent air conditioning

room and bathroom very clean staff helpful and friendly parking easy

very nice hotel. friendly staff and great attitude to our pet.

easy parking

parking area is not

parking sensors don't detect them which resulted in one gouged alloy wheel

parking outside the front was very straightforward, although we were told there was also hotel

bar and restaurant area was limited and not particularly comfortable when we had an early evening

finally logged in to unsecured wifi from restaurant downstairs

wifi

very limited non gluten free breakfast options as well as no hot food (eggs, meats, etc)

big room and big comfortable bed, free car parking

wifi connection was poor on the 1st floor

better breakfast items and options

were excellent room service was excellent room was clean and well appointed all staff were helpful and

the breakfast in the bar was even better than in the restaurant

2) the page of room service in english didn't work and the guy in reception said: it's not my problem, you must

the hotel offeres hot or cold breakfast, delicious ud83dude0b fresh fruit and fresh juices all loyally bought

breakfast was too expensive and the buffet was not as good as in other 4 star hotels

wifi was non-existent. very bad for business

the breakfast was excellent

very good bed and excellent breakfast. the 3rd time i stay in madrid in this hotel.

apart from excellent breakfast no dining options

supermarket, sushi bar and metro station all within a few minutes walk so great for visiting madrid for the

short walk to the tram station and plenty of free parking

my kids couldn't watch tv, because it was on spanish programm

pool, gym, kids play area

the breakfast was very good

my kids couldn't watch tv, because it was on spanish programm

friendly staff, nice comfortable clean room and hotel area, simple yet nice breakfast

needs repairs, dated. wifi stopped working several times.

the bar in the hotel is nice and i liked the small meeting room in the lobby to work or have small

wish the hotel had a laundry room

restaurant is inside the hotel, but it is not part of the hotel, so i had to pay extra for room service

the wifi signal was a bit weak.

the breakfast was good value for the money. the wifi was always available and fast.

noisy room just above the bar in the evening and the breakfast room in the morning

staff is very supportive, and the rooms were super clean and every day we had room service

wifi was great.

wifi is very good 20 down and 10 up last time i speed tested

nice prices in the hotel bar, bar opened till 23,00

close to metro station. clean. nice and helpful staff. free wifi

old furniture, only one chaire in the room, coffee in the bar is fair, expensive parquing

room service was absolutely unacceptable

very close to shopping malls and good fitness club

back at the hotel, the well-equipped fitness room further complemented my active lifestyle, ensuring i could

no room service, just a fridge with small amount of items

pizzas for the kids were small, tasted bad, and looked like they came straight from the supermarket

the hotel has a bar but i haven t seen it opened

the rooms a very clean but dated the furniture in the reception area very poor and the bar never

free parking and plenty of food choice in shopping

parking, walking outside to mall in rain by smokers

wifi was very unreliable and there was a bad smell that filled the room every time i used the taps

free parking, great gym and sauna.

wifi v

station and with a large carrefour supermarket next door together we a great local traditional bar / restaurant

equipped gym

no tea and coffee/kettle in room/ only water in mini bar, bar not open spa not open.

breakfast, bedcom

wifi only works for iphones if you change settings ( very complicated )

wifi

breakfast spread is the same daily with limited options so for long stays it could get pretty

the breakfast was good and it had a good selection

everything. breakfast was excellent and private garage fot the car.

set in an awful area , it s adults only and go at your risk.

good breakfast and good privacy

i love has pool and a nice decoration

we didnt get a breakfast.

late check out, free parking and 24 hr front desk

we arrived there was no wifi

the bedroom was very comfortable and room service was good

wifi didn t work for iphone users.

very far from madrid... very bad wifi.

good to be able to exercise our pet outside

i wasn't having breakfast (i usually do not have breakfast) but the breakfast looked amazing

through the hotel is pet friendly, it is not that much friendly

the staff always prepared to help you and the hotell foaje with its open reception, bar and restaurant welcoming

friendly staff, lovely breakfast, great value

plus laundry facilities

nothing to say in terms of facilities except wifi

the staff where quite friendly and the wifi good

the bar food and coffee were excellent

wifi was great, staff were great and bed very comfortable

wifi is very poor

great budget hotel with wifi and underground parking included.

this time i used the laundry facilities, which are very convenient

the best, the swimming pool, the gym and the rooms with two beds completely separated

is really good, cozy, has own private territory with nice facilities like gym, library, pool,

kitchen was not well equipped at all

were nothing in the kitchen for the short stay

great breakfast, pool facility, located close to public transport and amenities and local

we liked the breakfast and also want to give an extra plus to the gym that was well equiped and maintained for

fact that coffee bar and facilities closed all day plus menu for room service needs

wifi was really slow and you had to pay to have a quicker connection

excellent continetal breakfast

only few minutes walk from the hotel - great facilities, ovens, microwaves, good secure parking, laundry -

bedsheets were very clean with fresh unfragranced laundry

you can wash your laundry downstairs on a coin operated machine

like the lounge room, the fact you didn t need detergent to do your laundry and the ac was perfect for june

there is also a laundry service, which we used

self serve laundry and super market in few metres of hotel

also my laundry bag looked like a mouse had chewed it

room was clean and the bed was confortable the breakfast was very good the hotel was near the bus station, very

35 min from center via metro and slow wifi.

the hotel has good wifi, including in the rooms

the breakfast is wonderful and the wifi works properly

central location, clean hotel, nice breakfast and extremely friendly staff

the room service was expensive and the waiter was rude.

wifi connection is not very good

the breakfast was excellent

spacious, was washing machine to do laundry

didn t like that there was no spa availability, and the timing was not right

breakfast was not super good, but ok

the studio type with kitchenette. it match our needs.

there is no wifi during the stay and location it's noisy.

rooftop terrace with small jacuzzi pool

wifi was very good and we were happy with the 50+ tv channels in true hd (not analogue on a hd tv

wifi wasn t strong enough in bedroom. signal kept dropping

on the 2nd floor: noisy as close to kitchen room on the 4th floor: loud in the morning (close to

centar near metro station bus station in front of hotel 10-15 min walk from plaza major breakfast

towels were really cheap material was and old, they didn't not have shampoo, the laundry prices was really

amenities such as cups, cutlery (knife, fork, and spoon), hotel slippers, cotton pads, and a laundry bag

laundry room was also at our disposal

wifi didn't work.

my kids and i would wake up sweating

day laundry service

the wifi has to be connected through a webpage, there was no ay to connect the tv to watch netflix or

no way to work comfortably with a laptop, and the wifi was on&off depending on who knows what

came late for lunch, just arrived in madrid, and we were told that the kitchen was just about to close (not

wifi and heating (heat pump) worked perfectly

didn't have a gym or pool (for those that wanted

when i first arrived, the wifi didn't work at all, but they fixed it instantly and it was then very good and

very good / fast wifi connection

wifi worked well

and you are on calle mayor), bus stops right in front air conditioner friendly staff, good wifi

the convenience s offered. restaurant, laundry, service.

they also have a self service laundry room

the hotel offers free laundry service, comfortable rooms, free gym and generally everything you might need for

the laundry facilities were free which was a bonus

staff were really lovely - one particular girl went above and beyond helping me with my laundry after a very

great to have laundry for guest use, close to metro & busses one block

a few minor things: nice that free laundry service was offered, but many of the machines were broken

we were thrilled they had a free laundry room

used the laundry as well, they helped me with it and made it super easy

breakfast, gym and free laundry

breakfast and laundry

was great, but i recall the hotel laundry services to be quite inflexible with timing

despite laundry bag stating it was available monday - saturday when enquiring on friday afternoon we were

laundry is very pricey

there is also a great playground nearby (for those who travel with kids)

recommend changing to an unscented laundry detergent

and funky decor; comfortable common spaces; good breakfast, friendly staff; able to get laundry done

wifi was good

so quiet, thank you to the staff that were all so helpful, its very clean and has a very good wifi and

the following day, we had an early train and our host made sure that we had our breakfast available

the lift didn't work and the service staff were busy using the other with their laundry runs one member of

staff super helpful. gift for kids on 3 kings. location was amazing. family room was awesome.

breakfast was great but selection was the same every morning

we did not have breakfast...too expensive. staff was extremely helpful.

also the kids tv didn't work, although not a big deal as they had their tablets but still not nice

i was grateful you had a gym but a few weights would be great

the bar area was very comfortable

a mini bar in the room is advertised but there was nothing in it

needs refurbishment, they advertise gym but all machines are not functional

facilities, eg a gym, a more extensive breakfast and better value, friendlier staff and definitely not paper

was not that good, i asked for laundry upon my check-in and informed the reception that i need the next day

we were charged 100 euros for one small bag of laundry

it's right next to the spa which offered a variety of services for what seemed like a reasonable price, though

bar in the hotel is really nice for a drink

spa closed

internet wifi was poor in my room

gym could have done with better air conditioning but it was july & hot outside

wifi was not outstanding; not available in parts of room

loud, hear everything, gym is too hot

very good breakfast with lots of choices

wifi speeds could have slightly been better, nothing much to complain about.

the pool was too cold

staff, the extremely comfortable bed and shower, the cleanliness, and the relaxing rooftop pool area

location, rooms are modern, mattress so comfy, great shower, staff super friendly, great roof top pool area,

could hear everything happening in the corridor and rooms (cleaning, other guests) very limited room service

the bar closes too early.

hotel was very good for traveling with pets. very pet friendly.

and helpful staff chalet type accommodation, decent sized room with a comfortable double bed free parking right

you have to go each time to the bar to ask the personal to get what you want, even a cup of milk

positively motel-style with car parking next to the room entrance

fabric dust from laundry worsen my allergy

laundry fees are decent

wish there was a way to get laundry done there

wifi wasn t great.

some times the wifi got slow but nothing that would compromise much.

breakfast was decent, but it had little variety. the fee for doing laundry was rather high.

it would have been good if we could have had a drink at night in the bar but there was no bar

no bar open to enjoy a beer

very good location, the wifi is also very fast

essy access to underground, shops and restaurants nearby, clean hotel, wifi

supermarket across the road and laundry service 3-4 doors up

then, i left my laundry out overnight but it was never picked up so i had to throw away the clothes that got

'garret'room with fine breakfast lent to the location near the palace with the metro in between

travelling with kids the safety features were important for us and the hotel provided it

although there is a sitting room downstairs, it's not very inviting. wifi cuts in and out.

many narrow corridors which are clogged with large containers full of soiled laundry in the morning the foyer

location, good breakfast, good wi-fi, excellent staff, laundry service

room is smaller than the bathroom window is very small and the room is like a pet house staffs are not friendly

breakfast for adults - not really great for kids

very central. smiling and kind staff. they accepted our 1 hour late check out request.

the charge for laundry was quite expensive in comparison to other hotels we have stayed at.

laundry service because of national spanish holiday - nowhere else in the world would a top

i didn't get my laundry until i had missed a full day

location, decor, staff, breakfast, laundry

expensive laundry

laundry really takes 2 days- this is not something that you would

excellent price value for the location. modern property. excellent wifi.

we enjoyed our stay, my kids loved that the fact that breakfast goes with the room

and comfortable the room service from the nearby restaurant was nice and convenient very close to gran via,

hotel has suites, which means a spacious room with a small kitchenette

they put us in the room in front of the laundry, that works from the morning till almost midnight

laundry prices were expensive

we did not take advantage of the breakfast, but laundry service was extremely efficient

location of our room on this occasion was on the first floor, directly opposite the hotel laundry room and

laundry was a bit pricy but they were so far i didn't mind

kettle would have been welcome in the kitchenette and would have been great to have had a bar at the hotel

wifi is not quite unstable

very good location and the room comes a small kitchen.

wifi was also excellent

full kitchen is definitely plus for traveling with kids

room service and friendly and helpfull reception staff

having books instead of a bar is already building a calm environment and relaxing is much easier

there mini bar was empty and no complimentary bottled water especially for us tourists.

the room had excellent wifi to work in, was high up so good view over the city

space with wifi on the top terrace, choice of indoor or outdoor, both bright

you have to pay for laundry services if you want something ironed ($$)

no ironing facilities unless you use their external laundry service

they accommodated my early arrival and early check in. great staff and very good location.

the wifi was really slow

i didn't like the fact that they wanted to charge me 20 euros for late check out after everything

laundry service was expensive, and it took 24hrs to get our laundry back, it was nicely folded and

laundry service but pricing was unclear for some 30 items

we asked for laundry service and they just forgot about it

free wifi

bar advertised however only open 7

and the balcony was a plus - the location - the high attention the staff gives to their guests - laundry service

where the staff detailed what exactly they mended in each item of clothing as part of the laundry service - a

my kids loved the mystical glass waterfall

attention to guests at the swimming pool section can be better.

rooftop bar is amazing and the localization is very good